Nissan Murano Complaints

5,967 consumer complaints on file.

#10218758February 21, 2008
SEATS
OUR 2006 NISSAN MURANO THAT HAS ABOUT 40,000 MILES ON IT. IT HAS A BROKEN DRIVERS SEAT. APPARENTLY THE WELDS OF THE SEAT HAVE BROKEN. WE HAD PURCHASED THE EXTENDED WARRANTY BUT HAVE BEEN INFORMED THAT WHILE THE ORIGINAL MANUFACTURERS WARRANTY WOULD HAVE COVERED THIS SAFETY DEFECT, THE EXTENDED WARRANTY DOES NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218653February 20, 2008
SEATS
DRIVER'S SIDE SEAT FRAME BROKE ON EXTERIOR SIDE. ANGLE BRACKET WITH HINGE PIN SNAPPED IN (2) TWO PLACES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218171February 15, 2008
SEATS
I WAS DRIVING AND HIT A SMALL BUMP AND THE DRIVERS SEAT BROKE. IT IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217639February 11, 2008
SEATS
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE DRIVING 1 MPH, THE CONTACT HEARD A LOUD POP AND THE FRONT DRIVER SIDE SEAT ROCKED FORWARD. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE CURRENT AND FAILURE MILEAGES WERE 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217439February 8, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A 2003 NISSAN MURANO. YESTERDAY AS I WAS PULLING INTO THE DRIVEWAY, I NOTICED IT WAS OVERHEATING A LITTLE. I IMMEDIATELY CALLED THE REPAIR PLACE AND HAD THEM COME AND TAKE IT TO BE SERVICED. THEY JUST CALLED TO INFORM ME THAT THE RADIATOR IS CRACKED AND THE THERMOSTAT HOUSING NEEDS TO BE REPLACED AT A TOTAL OF $1144.60. T HERE ARE 75000 MILES ON THIS CAR AND IT HAS ALWAYS GONE FOR SCHEDULED MAINTENANCE, OIL CHANGES, AND EVERYTHING REQUIRED TO KEEP IT RUNNING OPTIMALLY. HAVE READ ABOUT RADIATOR CRACKS FROM SEVERAL OTHER MURANO OWNERS, AND KNOWING THE OTHER PROBLEMS I HAVE HAD WITH MY LEMON OF A CAR - THEY HAD TO REPLACE THE ALTERNATOR 3 TIMES - I WOULD SERIOUSLY BELIEVE THAT THERE ARE GOING TO BE MORE AND MORE PROBLEMS WITH THE RADIATORS CRACKING ON OTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217498February 8, 2008
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
RE: NHTSA RECALL # P5215/05V-319, NISSAN MOTORS RECALL OF DEFECTIVE ALTERNATOR. ALTERNATOR WAS REPLACED IN JUL 06 AS PER RECALL, REPLACEMENT ALTERNATOR FAILED 20 JAN 08 AS PER SAME SYMPTOMS THAT INITIATED RECALL. VEHICLE BELONGS TO DAUGHTER AND NISSAN WOULD NOT REPLACE FOR FREE, SUBMITTED ARBITRATION TO NISSAN HQ AND WAS DENIED. *TR UPDATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217057February 5, 2008
ELECTRICAL SYSTEM
NISSAN'S RECALL ON THE 2005 MURANO STATES THAT THE VEHICLE FALLS INTO A "FAILSAFE" CONDITION WHICH LIMITS VEHICLE SPEED. VERY SHORTLY AFTER THIS, THE ENGINE WILL STOP RUNNING...COULD RESULT IN A CRASH. MY VEHICLE HAD DONE THAT 4 TIMES. TWO TIMES IN HEAVY TRAFFIC. YOU HAVE ABOUT A MINUTE TO GET TO THE SHOULDER BEFORE THE VEHICLE STOPS. IN THAT MINUTE, THE VEHICLE IS RAPIDLY DECELERATES TO A CRAWL. I WAS NEARLY REAR ENDED BY A TOYOTA SEQUOIA. DOMINION NISSAN "FIXED" MY VEHICLE AND ASSURED ME IT WOULD NOT HAPPEN AGAIN. A FEW MONTH LATER, AS I NEARED MY HOME, IT HAPPENED AGAIN. THE ALTERNATOR WAS REPLACED PURSUANT TO THE RECALL NOTICE. ON JANUARY 11, 2008 I LEFT WORK AND HEADED FOR THE INTERSTATE. THE VEHICLE DECELERATED FROM 50MPH TO A CRAWL WITHIN ABOUT A MINUTE. DANGEROUSLY MADE IT TO THE SHOULDER. HAD THIS HAPPEN SEVERAL MOMENT LATER I WOULD HAVE BEEN TRYING TO MERGE ONTO THE INTERSTATE, IN RUSH HOUR, IN A CONSTRUCTION ZONE. I COULD EASILY HAVE BEEN KILLED IN SUCH A CIRCUMSTANCE. NISSAN "FIXED" THE CAR AGAIN. IT HAPPENED AGAIN ON JANUARY 19, 2008. THEY WANT TO "FIX" IT AGAIN. I SAID THAT THEY SHOULD REPLACE THE VEHICLE. I FILED A COMPLAINT ON JAN 21 BY PHONE, JAN 27 BY EMAIL AND JAN 28 BY LETTER. NISSAN AND THE DEALER HAVE NOT RESPONDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216330January 28, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
2005 NISSAN MURANO WITH 56,735 MILES BEGAN MAKING A NOISE AT ACCELERATION. BROUGHT CAR TO THE NISSAN DEALER AND WAS TOLD THAT A NEW PULLEY ASM AND BRACKET-ID WAS NEEDED. I WAS TOLD THAT THE BRACKET FAILED CAUSING THE PULLEY ASM TO GO BAD. WHILE REPLACING THE PULLEY AND BRACKET, I REQUESTED THE FAN BELT BE CHANGED. I WAS VERY SURPRISED THAT THE BRACKET AND PULLEY FAILED SO SOON ON THIS VEHICLE. THIS WAS NOT COVERED UNDER WARRANTY OR RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216145January 26, 2008
SEATS
2003 NISSAN MURANO DRIVERS SEAT SUBJECT TO FAILURE. SEAT BECOMES LOSE AND MOVES UPON ACCELERATION AND WHEN TURNING CORNERS. THIS PROBLEM HAS BEEN IDENTIFIED BY NISSAN MURANO OWNERS ON EDMUNDS.COM. TSB#NTB05-043A ONLY TEMPORARILY FIXES THE PROBLEM AND IT GETS PROGRESSIVELY WORSE. WHEN YOU RETURN FOR REPAIR AND CAR IS OUT OF WARRANTY THEY SAY IT IS A DIFFERENT PART CAUSING THE PROBLEM AND IS NOT UNDER WARRANTY. THE SEAT ROCKS FORWARD AND BACKWARDS AND FROM SIDE TO SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216166January 26, 2008
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR TENSIONER BRACKET FAILED (SNAPPED) PREMATURELY DUE TO METAL FATIGUE IN THE PART CAUSING LOUD RATTLE TO COME FROM VEHICLE. TENSIONER ASSEMBLY (BRACKET AND BELT) HAD TO BE REPLACED AT A COST OF $352. VEHICLE WAS BARELY OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215839January 24, 2008
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE FUEL SENDING UNIT FAILED ON DECEMBER 7, 2007. ON DECEMBER 22, 2007, WHILE DRIVING APPROXIMATELY 20 MPH IN COLD WEATHER, THE VEHICLE STALLED IN TRAFFIC. PRIOR TO THE FAILURE, THE VEHICLE JERKED. THE VEHICLE RESTARTED, BUT THEN STALLED AGAIN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT WOULD NOT ACCELERATE ABOVE 20 MPH. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE TRANSMISSION FAILED. ON JANUARY 9, 2008, WHILE DRIVING APPROXIMATELY 70 MPH IN DRY CONDITIONS, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE JERKED FORWARD AND THREW THE CONTACT INTO THE STEERING WHEEL. THE CONTACT BRUISED HER CHEST. THE INTERIOR LIGHTS DIMMED AND THE RADIO SHUT OFF TEMPORARILY. THE VEHICLE CONTINUALLY LOST POWER AND WOULD ONLY SHIFT INTO LOW GEARS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE FUEL PUMP ON JANUARY 11, 2008. A FEW DAYS LATER, THE CHECK ENGINE LIGHT ILLUMINATED AND SHE SMELLED A STRANGE ODOR. THE FUEL GAUGE WENT FROM THREE QUARTERS OF A TANK TO A FULL TANK. THE SPEEDOMETER BEGAN TO DISPLAY INACCURATE READINGS AND THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TOWED BACK TO THE DEALER ON JANUARY 20, 2008 AND THEY STATED THAT THE FUEL SENDING UNIT FAILED AGAIN. THE CURRENT MILEAGE WAS 6,900 AND FAILURE MILEAGE WAS 5,200.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10215929January 24, 2008
SEATS
THE IRON BRACKET ON THE PASSENGER SIDE OF THE SEAT IF BROKEN. THE DEALERSHIP STATED THAT IT WAS NORMAL WEAR AND TEAR. THE VEHICLE (NISSAN MURANO 2005) SHOULD BE ABLE TO WITHSTAND MORE THAT JUST 2 YEARS OF USE. I HAVE FURTHER PROOF WHERE OTHER OWNERS OF THE SAME VEHICLE HAVE EXPERIENCED THE SAME PROBLEM ON THE DRIVER'S SIDE OF THE VEHICLE. I ALSO HAD PURCHASE EXTENDED WARRANTY ON THE VEHICLE AND THE DEALERSHIP STATED I DIDN'T HAVE IT, AND IT IS NOT COVERED. I KNOW THERE IS SOMETHING THAT CAN BE DONE. I HAVE CONTACT AN ATTORNEY FOR FURTHER ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215226January 17, 2008
SEATS
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. EACH TIME THE VEHICLE IS DRIVEN, THE DRIVER SEAT MOVES FROM RIGHT TO LEFT AND FRONT TO BACK. THE FAILURE WAS NOTICED WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY STATED THAT THE FRAME OF THE SEAT FAILED. THERE IS A SERVICE BULLETIN REGARDING THIS FAILURE; HOWEVER, THE NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 82,000 AND FAILURE MILEAGE WAS 81,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215113January 16, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING 20 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED BECAUSE THE REAR SENSOR IN THE ENGINE FAILED. THE REPAIR WAS NOT MADE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE CURRENT AND FAILURE MILEAGES WERE 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214898January 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION STALLS AT INTERSECTIONS, BARELY MOVES CAR ALMOST HIT IN INTERSECTION. 63,000 MILE TRANSMISSION HAS FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214953January 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE STARTED WHEN THE CAR WOULD EXPERIENCE A LOSS IN POWER IN HEAVY TRAFFIC THEN WILL SUDDENLY LUNGE FORWARD. WE LOST THE TRANSMISSION LAST WEEK, THE MURANO COULDN'T EVEN MAKE IT UP TO THE DRIVEWAY. WE NEED TO TURN OFF THE ENGINE THEN TURN IT BACK ON AGAIN IN ORDER TO HAVE THE TRANSMISSION WORKING. THE CAR IS CURRENTLY AT THE DEALERS WAITING FOR A NEW TRANSMISSION ESTIMATED AT $4800. ~LB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214567January 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 NISSAN MURANO CVT TRANSMISSION FAILURE AT 90,000 MILES - REQUIRES TRANSMISSION REPLACEMENT FOR $6,400 DUE TO FAILED SENSOR IN TRANSMISSION. MANY OTHERS ARE REPORTING SAME FAILURE WITH THEIR 2003 AND NEWER MURANOS ON VARIOUS WEBSITES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214477January 11, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
I HAVE A 2007 NISSAN MURANO THAT WE PURCHASE A FEW MONTHS AGO. WHEN THE VEHICLE IS IN REVERSE AND THE BRAKE PEDAL IS APPLIED, THERE IS A HORRIBLE SQUEAKING/WHISTLING/GRINDING NOISE THAT OCCURS. I HAVE TAKEN THE CAR TO THE DEALER 4 TIMES AND THEY CONSISTENTLY STATE THEY ARE WORKING ON A SOLUTION BUT NISSAN DOES NOT KNOW WHAT IS REALLY WRONG WITH THEM AND ONLY OFFER A SUGGESTIVE CHANGE IN BRAKE PADS AND USING A SPECIAL GREASE TO LESSEN THE NOISE FOR A FEW DAYS. THEY EVENTUALLY CHANGED OUT THE ROTORS ON THE LAST TRIP A COUPLE WEEKS AGO AND TOLD US THE PROBLEM NISSAN STATES IS THERE WAS A CHANGE IN THE "NISSAN BRAKE PADS" AND THERE IS TO MUCH METALLIC IN THE PADS NOW WHICH IS CAUSING THE NOISE. SINCE THAT VISIT, WE HAVE TAKEN THE VEHICLE TO ANOTHER REPAIR SHOP AND HAD AND "AFTER-MARKET BRAKE PAD" PLACED ON THE CAR SINCE NISSAN STATES IS WAS ONLY A PROBLEM WITH THEIR MAKE OF BRAKE PAD. WE VERY QUICKLY LEARNED THIS WAS NOT TRUE! THE NOISE AND GRINDING IS WORSE. IT HAS EVEN BECOME NOTICEABLE ANYTIME YOU APPLY THE BRAKES AND THE BRAKES DO NOT FEEL LIKE THEY ARE GRABBING CORRECTLY. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND DO NOT THINK WE SHOULD HAVE TO PAY $40K FOR A CAR AND NOT HAVE SECURITY WITH THE BRAKING SYSTEM. I THINK THE DEALERS SHOULD REPLACE THE VEHICLES BEFORE SOMEONE GETS HURT OR KILLED DUE TO THE BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214420January 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR WILL NOT ACCELERATE WHEN I PUT ON THE GAS. IT STARTED ABOUT A MONTH AGO AND HAS GOTTEN PROGRESSIVELY WORSE. I PULLED OUT INTO TRAFFIC TODAY AND ALMOST GOT CLOBBERED BY ANOTHER CAR BECAUSE MY CAR WAS STALLING AND HESITATING 5 TO 10 SECONDS AT AT TIME IN THE MIDDLE OF THE ROAD! I COULD HAVE BEEN SERIOUSLY HURT. I AM PARKING THE CAR UNTIL I CAN TRADE IT IN. I AM 1000 MILES OUT OF WARRANTY AND THEY WILL NOT FIX IT FOR LESS THAN 6,000 DOLLARS! RIDICULOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214192January 8, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING 35 MPH, THE VEHICLE COMPLETELY SHUT DOWN DUE TO A FAULTY CAMSHAFT SENSOR. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS ABLE TO BE RESTARTED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 82,765 AND FAILURE MILEAGE WAS 82,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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