Nissan Murano Complaints

5,967 consumer complaints on file.

#10222438March 26, 2008
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
CVT TRANSFER CASE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222252March 25, 2008
SEATS
AS I WAS LEAVING MY GARAGE, I HEARD A CLICK AND A SNAP AND REALIZED (AFTER MY SEAT STARTED LEANING TO THE LEFT) THAT THE DRIVER'S SEAT ON MY 2005 NISSAN MURANO BROKE. LUCKILY I WASN'T IN HEAVY TRAFFIC AND WAS ABLE TO PULL OVER. IT IS UNBELIEVABLE THAT NISSAN HAS YET TO VOLUNTARILY RECALL THIS DEFECT. CURRENTLY THE VEHICLE IS AT THE DEALER AND I AM WAITING FOR NISSAN TO TAKE RESPONSIBILITY FOR THIS ISSUE. THIS IS THE 3RD INCIDENT I HAVE HAD WITH THIS TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222259March 25, 2008
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 30 MPH, THE DRIVER SIDE SEAT TILTED TO THE LEFT WHEN SHE MADE A TURN. AS A RESULT, THE CONTACT HIT HER HEAD ON THE DRIVER SIDE WINDOW. THE DEALER INSPECTED THE VEHICLE AND RECOMMENDED SHE REPLACE THE ENTIRE SEAT. THE CONTACT FILED A COMPLAINT WITH NISSAN HOWEVER; THEY REFUSED TO COVER THE DAMAGES. THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 65,519. THE CONSUMER STATED THE BRAKCET SHEARED OFF DUE TO WHAT HE BELIEVED WAS A MANUFACTURER'S DEFECT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10222151March 24, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE BEGAN TO ROLL WHILE PARKED ON A SMALL SLOPE IN THE DRIVEWAY. AS A RESULT, THE FRONT LEFT WHEEL OF THE VEHICLE ROLLED OVER THE CONTACTS RIGHT LEG. AS RESULT, HE SUSTAINED A CRUSHED RIGHT LOWER EXTREMITY. AS OF MARCH 24, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 12,376. UPDATED 04/21/08 *BF
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10222078March 23, 2008
AIR BAGS, AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I PURCHASED MY 2005 NISSAN MURANO IN NOV 2005. ON FEB 24, 2006, I BROUGHT THE VEHICLE IN TO THE DEALER BECAUSE THE AIRBAG LIGHT WAS FLASHING. THEY "ERASED ALL DTC'S AND RETESTED THE SYSTEM." IN MARCH 2006, I RETURNED WITH THE SAME PROBLEM. AT THAT TIME, THEY REPLACED THE DRIVER AIRBAG MODULE, SPIRAL CABLE, AND DIAGNOSTIC SENSOR. IT WAS OK FOR A YEAR, BUT THEN STARTED FLASHING AGAIN. I TOOK IT BACK ON OCT. 12, 2007. THEY REMOVED AND REPLACED THE DRIVER SIDE AIRBAG MODULE (AGAIN). THREE DAYS LATER, IT STARTED FLASHING AGAIN. I WASN'T ABLE TO TAKE IT IN AGAIN UNTIL MARCH 21, 2008. AT THAT TIME, THEY REPLACED THE APIRAL CABLE (AGAIN) AND INFORMED ME THAT IT MIGHT NOT BE FIXED BUT, ACCORDING TO NISSAN PROTOCOL, THAT'S ALL THEY COULD DO. IF IT STARTS FLASHING AGAIN, THEY CAN REPLACE THE NEXT PART. IN THE MEANTIME, I HAVE NO MORE OF AN IDEA TODAY THAT MY VEHICLE IS SAFE THAN I HAVE EVER HAD. EVEN IF I TAKE IT IN A 5TH OR 6TH TIME, HOW CAN I BE SURE IT WILL WORK IF AND WHEN I NEED IT? IN THE VERY BEGINNING, THEY DID REPLACE THE WHOLE UNIT, AND THAT DIDN'T WORK. I NO LONGER HAVE CONFIDENCE IN NISSAN'S SAFETY PROTOCOLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222027March 22, 2008
SEATS
DRIVER SIDE SEAT BRACKET BROKE. JUST CRACKED. IT APPEARS SEVERAL PEOPLE HAVE EXPERIENCED THE SAME PROBLEM. CONCERN ABOUT THE INTEGRITY IN THE EVENT OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221767March 19, 2008
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MY FAMILY AND I WERE DRIVING OUR VEHICLE AND WERE AT A LIGHT. OUR VEHICLE SHOOK VERY HARD WHEN I APPLIED THE GAS. CAR WOULD NOT GO MORE THAN 5 MILES AND HOUR. WE WERE ON OUR WAY TO THE HIGHWAY WHEN IT HAPPENED. TOOK THE CAR HOME. HAD IT TOWED TO DEALERSHIP. THEY DISCOVERED THAT THE TRANSMISSION FLUID HAD LEAKED OUT OF THE CAR. WE WERE GIVEN THREE REASONS FOR THE PROBLEM. REASON 1: "O" RING ON HOSE BROKE (COVERED UNDER WARRANTY) REASON 2: DEALER CALLED BACK WITH A SECOND REASON. THEY SAID ACID LEAKED FROM THE BOTTOM OF THE BATTERY ONTO THE TRANSMISSION. (NOT UNDER WARRANTY) REASON 3: WHEN WE PICKED UP THE CAR WE WERE TOLD THAT THE BATTERY WAS LEAKING FROM THE TOP BECAUSE THE BATTERY WAS OVERCHARGING ITSELF. WE WERE TOLD THAT ANOTHER MURANO HAD EXPERIENCED THE EXACT SAME PROBLEM (BATTERY LEAKING ACID TO TRANSMISSION). SINCE IT HAPPENED TO OUR CAR AND ANOTHER WE QUESTIONED THE SAFETY NOT TO MENTION HOW DOES A BATTERY OVERCHARGE ITSELF. SOUNDS LIKE SOMETHING IS CAUSING THE CAR TO DO THIS. TALKED TO DEALERS CONSUMER PEOPLE. BASICALLY TOLD US THAT IT CAN'T BE DISPUTED IF CAR WAS FIXED. EVEN THOUGH DEALER CONFIRMED HAPPEN TO OUR VEHICLE AND ANOTHER (ONE HAS TO WONDER IF IT HAPPENED TO ANOTHER). FAMILY AND I THOUGHT IT WAS IMPORTANT TO REPORT IF NOTHING ELSE TO HELP TRACK IF THIS TRULY IS A DESIGN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221709March 19, 2008
SEATS, STRUCTURE
2005 NISSAN MURANO FAILING MOUNTING BRACKETS. CONSUMER WOULD LIKE TO KNOW IF WHILE CRASH TESTING THE NISSAN MURANO IF THEY ENCOUNTERED FAILURE A FAILURE WITH THE DRIVER SIDE MOUNTING BRACKETS. *KB WHILE NAVIGATING A LEFT TURN, THE DRIVERS SIDE SEAT SUDDENLY TITLED TO THE LEFT CAUSING THE CONSUMER TO LEAN AGAINST THE DOOR AND BUMP HER HEAD ON THE DRIVERS SIDE WINDOW. THE SUDDEN SHIFT ALSO CAUSED AN INJURY TO THE CONSUMERS LOWER BACK. THE BRACKET SHEARED DUE TO WHAT THE CONSUMER BELIEVED WAS A MANUFACTURING DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10220933March 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
LEASING A NISSAN MURANO 2004. I HAD THE TRANSMISSION REPLACED AT 26K AND NOW AT 100K THE DEALERSHIP IS TELLING ME THAT IT NEEDS TO BE REPLACED AGAIN. A TRANSMISSION SHOULD LAST THE LIFE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220430March 7, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
FEB 13 2008 - TOOK MY 2003 NISSAN MURANO IN FOR RECALL. ALSO ASKED THEM TO CHECK THE TRANSMISSION OIL, SINCE THE CAP SAYS TO BE CHECKED ONLY BY DEALER AND I'VE BEEN HAVING THE PROBLEM OF HESITATION, WHILE TRYING TO ACCELERATE FROM A STOP. ALTERNATOR. THE OTHER RECALL ON SOME SORT OF PROTECTOR, WAS RE-SCHEDULED, THEY HAD TO ORDER PARTS. HE ADVISED THAT THE TRANSMISSION OIL WAS OKAY, BUT WILL PROBABLY NEED TO DO AN OIL CHANGE. FEB 27 2008 - PARTS ARRIVED, DROPPED OFF CAR TO DO THE RECALL ON PROTECTOR AND FIX SUN VISOR. LATER IN THE DAY, I WAS ADVISED THAT NOT ALL THE PARTS FOR THE RECALL CAME IN. AND THE PART FOR THE SUN VISOR WAS A DIFFERENT PART. RESCHEDULED FOR MAR 12, 2008. I ALSO ASKED ABOUT CHANGING THE TRANSMISSION FLUID, HE QUOTED ME APPROX. $150.00. AGREED TO SCHEDULE AN APPOINTMENT NEXT TIME I WAS IN. MAR 1, 2008 - FIRST TRIP OF THE DAY, FROM A STOP AT INTERSECTION, ACCELERATED TO GET ONTO MAIN HIGHWAY, WE GO APPROX 5 FEET AND THE CAR SLIPS OUT OF GEAR AND UNABLE TO GO ANY FURTHER. PRESS THE GAS PEDAL AND NO REV. CALLED FOR A TOW, AND TOOK MY MURANO TO NISSAN SERVICE. I WAS ADVISED THAT NO TECHNICIAN AVAILABLE UNTIL MONDAY. MAR 3, 2008 - MONDAY NOON, CALLED NISSAN TO CHECK ON MY VEHICLE. ADVISED THAT THEY WERE TRYING TO GET IN TOUCH WITH NISSAN ON THE MAINLAND FOR ADVICE ON HOW TO FIX. THE TRANSMISSION MIGHT NEED TO BE REPLACED. THEY WILL LET ME KNOW TOMORROW. MAR 4, 2008 - TUESDAY NOON, CALLED TO CHECK ON MY VEHICLE. THEY HAVE YET TO GET IN TOUCH WITH NISSAN ON THE MAINLAND. THEY WILL HAVE MORE INFORMATION FOR ME TOMORROW. MAR 6, 2008 - THE NISSAN SERVICE SUPERVISOR CALLED TO ADVISE THAT MY TRANSAXLE NEEDS TO BE REPLACED FOR APPROX. $4485. 00 TRANSAXLE, $850.00 LABOR. NO EXPLANATION ON WHAT NISSAN ON THE MAINLAND HAD SUGGESTED. HE SAID HE WOULD GET IN TOUCH WITH THEM AND LET ME KNOW TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220257March 6, 2008
SEATS
DRIVERS SEAT FAILURE BEGAN WITH LOUD, ANNOYING SQUEAKS. THE SQUEAKING RESOLVED ITSELF WHEN THE LEFT SIDE RAIL/SEAT SUPPORT SNAPPED. THE SEAT NOW TIPS ABOUT 20DEG OFF ITS LEVEL AXIS, AND I AM SURE THE INTEGRITY OF THE SEAT BEING SAFELY SECURED TO THE VEHICLE HAS BEEN COMPROMISED. THIS IS NOT AN ISOLATED INCIDENT. NISSAN, WHILE HAVING A LONG STANDING TSB ON TIS, REFUSES TO SEE IT AS A SAFETY DEFECT? WHAT WILL IT TAKE? PERHAPS WHEN THE LAWSUITS START COMING IN FROM PEOPLE BEING HURLED FROM THE VEHICLE IN TRAFFIC INCIDENTS THEN THEY WILL SIT UP AND NOTICE. A SEAT BELT CAN ONLY WORK IF IT STRAPS YOU TO A SECURE SEAT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220298March 6, 2008
SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVER'S SEAT SLIDES AROUND. WAS A PROBLEM WHEN I BOUGHT THE VEHICLE IN '05. TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS MY PROBLEM TO FIX. IT IS A 2003. SLIDES AND IS UNEVEN. SOMEONE NEEDS TO PROTECT THE CONSUMER FROM CRAP LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220107March 5, 2008
SEATS:FRONT ASSEMBLY:POWER ADJUST
POWER DRIVER SEAT BRACKET BROKE IN LEFT REAR OF SEAT. NOTHING OTHER THAN EVERY DAY USE OF GETTING IN AND OUT OF CAR. SEAT HAD BEEN ADJUSTED VERY LITTLE. THE DEALER SAID THERE WAS NOTHING THEY COULD DO TO FIX IT. THIS IS VERY UNSAFE, I HAVE BRICKS UNDERNEATH TO SUPPORT THE SEAT SO I CAN DRIVE. THE CAR WAS BARELY 4 YEARS OLD AND HAD ONLY 70,000 ON IT AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220200March 5, 2008
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
AT 67,000 MILES THE TRANSFER CASE OF MY 04 AWD MURANO CRACKED. AS A RESULT A CONTROL PANEL AND SWITCH WERE ALSO DAMAGED. GRAND TOTAL TO REPAIR $4200. ONLY EVENT LEADING UP TO THE FAILURE WAS A CLICKING OR SLAPPING SOUND 3 DAYS PREVIOUS TO THE PART COMPLETELY FAILING. I THOUGHT THAT THE NOISE WAS RELATED TO MY RECENT TIRE ROTATION INITIALLY AND THE CAR COMPLETELY BROKE DOWN ON THE WAY TO THE REPAIR SHOP. WEBSITE POLL WITH 43% OF PEOPLE RESPONDING THAT THEY HAD PROBLEMS WITH THIS PART REFERRED ME TO THIS SITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219770March 1, 2008
SEATS
NISSAN '05 MURANO POWER DRIVER'S SEAT BROKEN SEVERAL TIME I TOOK IT THE FIRST TIME TO THE DEALER AND GOT IT FIX FOR $1200 THAN BROKE AGAIN LAST MONTH I REPORTED THE ISSUE WITH NISSAN BUT THEY WONT RESOLVE THE ISSUE. I THINK IT IS A VERY SERIOUS ISSUE THAT SHOULD BE TAKING CARE OFF. GOD FOR BET I GET TO AN ACCIDENT I COULD EASILY FLY OUT OF THE CAR. THIS IS A BAD SAFETY ISSUE AND NEED TO PAY ATTENTION TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219657February 29, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
VEHICLE WILL DRIVE NORMALLY. WITHOUT ANY WARNINGS THE VEHICLE WILL QUICKLY SLOW DOWN TO 10 - 15 MPH. THE ENGINE REMAINS RUNNING AT APPROX. 3K RPMS BUT WITH VERY FEW, IF ANY, POWER TRANSFERRED TO THE TRANSMISSION. THE CHECK ENGINE LIGHT DOES NOT ILLUMINATE AND IF THE VEHICLE IS SHUT OFF AND RE-STARTED; THE CONDITION CLEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219245February 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE WAS A DISTINCT CLICKING COMING FROM THE FRONT AREA OF THE CAR AS I ACCELERATED. WENT TO THE DEALER AND WAS TOLD THERE WAS DEBRIS IN THE TRANSMISSION AND THE ENTIRE TRANSMISSION WOULD HAVE TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219065February 25, 2008
TIRES, STEERING
TL*THE CONTACT OWNS A 2009 NISSAN MURANO. IMMEDIATELY AFTER PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT IT VIBRATED WHILE DRIVING 40-50 MPH. THE DEALER CHANGED THE TIRES THREE TIMES, BUT THE FAILURE CONTINUES. THE FAILURE MILEAGE WAS 30 AND CURRENT MILEAGE WAS 250. UPDATED 03/18/08. *LJ THE CONSUMER STATED ALL 4 TIRES HAD THE TIRE PRESSURE OF 41PSI IN EACH OF TIRES AND WERE REDUCED TO 36PSI AND NO LONGER VIBRATES. UPDATED 03/18/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219098February 25, 2008
STRUCTURE, SEATS:FRONT ASSEMBLY:RECLINER, AIR BAGS
WHILE DRIVING DOWN THE HIGHWAY I COULD HEAR WHAT COULD BEST BE DESCRIBED AS A COMBINATION CLICK AND SNAP. AT THE SAME TIME I FELT THE LOWER LEFT SIDE OF THE DRIVERS SEAT MOVE. AFTER FURTHER INVESTIGATION (PICTURES AVAILABLE), I FOUND THAT A SUPPORTING BRACKET HAS SHEARED IN TWO PLACES. THIS CAUSES THE SEAT TO BE VERY LOOSE. ONE OF THE POWER SEAT FUNCTIONS WILL CAUSE THE SEAT TO RAISE UP ONLY ON THE RIGHT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218932February 23, 2008
SEATS
OUR VEHICLE IS A 2006 NISSAN MURANO. ON FEBRUARY 10, 2008 WE NOTICED THE DRIVERS SEAT WAS BROKEN (IT WAS ROCKING BACK AND FORTH). WE BROUGHT THE VEHICLE TO DECORMIER NISSAN IN MANCHESTER, CT WHO REPLACED THE SEAT. THE SEATS WELDED STEEL FRAME WAS BROKEN. WE WERE TOLD THAT THIS WAS NOT COVERED BY THE SECURITY PLUS EXTENDED WARRANTY BUT THAT IT WOULD HAVE BEEN COVERED UNDER THE 3 YEAR 36,000 MILE ORIGINAL MANUFACTURER WARRANTY. IT COST US $1,069.62. THE VEHICLE HAD 40,040 MILES ON IT WHEN WE BROUGHT IT IN FOR THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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