Nissan Murano Complaints

5,967 consumer complaints on file.

#10347914August 7, 2010
SEATS
POWER SEAT SUPPORT BRACKET ON NISSAN 2006 MURANO BROKEN. WHEN DRIVER SETS IN SEAT THE SEAT TILTS TO THE LEFT. BRACKET LOOKS VERY LIGHT DUTY FOR A AVERAGE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347924August 7, 2010
VISIBILITY
MY 2005 NISSAN MURANO DRIVERS SIDE SUN VISOR WILL NOT STAY UP. THIS HAS BEEN GOING ON FOR MONTHS. IT FALLS SEVERAL TIMES, EVERY TIME WE DRIVER THE CAR. HAVE SEEN HUNDREDS OF POSTS ON THIS ISSUE. THIS IS A SERIOUS SAFETY ISSUE. WHEN THE SUN VISOR FALLS MY HUSBAND CAN NOT SEE OUT THE WINDOW. HE ALMOST RAN INTO THE BACK OF ANOTHER CAR THE LAST TIME HE DROVE. THIS SHOULD BE A SAFETY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347973August 7, 2010
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
TOTAL AND SUDDEN LOSS OF POWER WHILE AT 65-70 MPH ON A CROWDED FREEWAY. THANKS TO A TRUCKER IN A LANE TO MY RIGHT RUNNING INTERFERENCE, I WAS ABLE TO COAST TO THE SHOULDER, WHERE WE SAT IN 102 DEGREE HEAT UNTIL WE COULD GET HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347619August 6, 2010
VISIBILITY
DRIVERS SIDE VISOR WILL NOT STAY UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347858August 6, 2010
VISIBILITY
WE PURCHASED A CERTIFIED USED 2004 NISSAN MURANO IN MARCH 2006. WITHIN 6 MOS, THE DRIVER'S SIDE SUN VISOR STARTED FALLING BY ITSELF, IMPAIRING THE VISION OF THE DRIVER UNEXPECTEDLY. THE PROBLEM WORSENED UNTIL IT JUST NOW HANGS PERMANENTLY STRAIGHT DOWN. IN ORDER TO DRIVE SAFELY, WE HAVE TO DRIVE WITH IT PERMANENTLY TO THE SIDE POSITION WHICH THEN BLOCKS OUR SIDE VISION. THERE IS NO WAY TO DRIVE THE MURANO WITHOUT VISION IMPAIRMENT OF SOME SORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347408August 5, 2010
SEATS
ADD ME TO THE LIST OF 2006 NISSAN MURANO OWNERS WHO HAVE ISSUES WITH THE DRIVERS SEAT FRAME/BRACKET/ANCHOR/RAIL THAT BREAKS OR FAILS. OUR VEHICLE WAS ACTUALLY IN AN ACCIDENT PRIOR TO THE FAILURE AND INITIALLY WE WERE TOLD THAT IT WAS DUE TO THE ACCIDENT. HOWEVER THE LOCAL NISSAN SHOP GURU INDICATES THAT IT IS NOT RELATED TO THE ACCIDENT. THE EXTENDED WARRANTY THAT WAS PURCHASED OF COURSE DOES NOT COVER THIS EVEN THOUGH THERE IS A PICTURE OF THE SEAT ON THE BROCHURE. LIKE OTHERS HAVE BEEN TOLD $1000+ TO REPAIR. I WOULD HOPE THAT THE NHTSA WOULD RE-OPEN THEIR INVESTIGATION AS IT WAS CLOSED ON 7/2/09 AND IT APPEARS THIS ISSUE TAKES A COUPLE OF YEARS TO MANIFEST. OUT OF THE 108 COMPLAINTS REGISTERED 23 WERE PRIOR TO THE DATE THE INVESTIGATION WAS OPENED 11/18/08, SO 85 WERE AFTER THAT OR MORE THAN THREE TIMES THE NUMBER OF COMPLAINTS. MY HOPE IS THAT THEY RE-OPEN THE INVESTIGATION DUE TO ONGOING COMPLAINTS RELATING TO AN OBVIOUS SAFETY ISSUE. WHY DOES SOMEONE HAVE TO DIE OR BE SERIOUSLY INJURED BEFORE SOMETHING IS DONE. ISN'T THE OBJECTIVE TO IDENTIFY AN ISSUE BEFORE IT IS TOO LATE AND HAVE THE MANUFACTURER FIX THE PROBLEM. CLEARLY NISSAN IS NOT MOTIVATED DESPITE THE NUMEROUS COMPLAINTS. IS THAT BECAUSE THEY SOLD OVER 500,000 1ST GENERATION MURANOS(IT IS NOT JUST THE 2006 MODEL THAT HAS THESE ISSUES). SO IF IT IS $1,000 PER REPAIR ON A RECALL AT 500,000 UNITS THE TOTAL PRICE TAG IS 500 MILLION DOLLARS FOR THIS FIX. WELL NO WONDER WHY THIS HAS YET TO BE RECALLED. THAT IS REALLY THE BOTTOM LINE I BELIEVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347460August 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. WHILE TRAVELING AT 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. WITHIN SECONDS, THE VEHICLE BEGAN TO ABNORMALLY VIBRATE. THE DEALER ADVISED THAT THE VALVE BODY WITHIN THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 6,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347473August 5, 2010
ENGINE AND ENGINE COOLING
I PURCHASE THIS VEHICLE ON SEPT 9, 2005 WITH 28,158 MILES FROM CHECKERED FLAG AUTO DEALER FOR MY WIFE. I STARTED HAVING ISSUES IN JUNE 2006 AROUND 38K MILES. MY WIFE WAS STOP AT A RED LIGHT ON INTERSTATE 264 EXIT RAMP ON HER WAY HOME FROM WORK. ACCORDING TO MY WIFE, THE RED LIGHT TURNED GREEN AND THE MURANO HESITATE ON ACCELERATION THEN STARTED ACCELERATING SLOWLY. AFTER ABOUT 3 FEET FROM THE LIGHT THE MURANO STARTED JERKING, RPM WAS RAVING HIGH BUT THE CAR WASN'T MOVING THEN PROMPTLY SPEED UP AND SHUTOFF IN THE MIDDLE OF TRAFFIC, SHE TRIED RESTARTING THE VEHICLE BUT IT WOULD NOT TURN OVER AND THE CHECK ENGINE LIGHT CAME ON. THE MURANO WAS TOWED HOME AND THE FOLLOWING DAY I BROUGHT IT TO THE NISSAN DEALERSHIP FOR REPAIR. AFTER ABOUT AN HOUR THE TECH SAID MY RUBBER INTAKE VIBRATED OFF AND CHARGED ME TO PUT IT BACK ON. (NOW THERE'S A RECALL FOR THAT, I WONDER IF IT'S TOO LATE TO GET A REFUND. NHTSA CAMPAIGN NUMBER: 09V169000) A BAD POSITION CAMSHAFT SENSOR WAS THE CAUSE FOR THE CHECK ENGINE LIGHT. I DID NOT HAVE THE MONEY TO REPLACE THE CAMSHAFT POSITION SENSOR AT THE TIME BUT WHEN I DID, REPLACING THE SENSORS DID NOT FIX THE CHECK ENGINE LIGHT. THE MURANO IS STILL HAVING THE SAME PROBLEM AFTER 6 YEARS. I STILL OWE $11K AND I CAN'T WAIT TO GET RID OF THIS NIGHTMARE. THIS WAS THE WORST FINANCIAL DECISION I EVER MADE FOR MY FAMILY. IT KILLS (IT MIGHT REALLY KILL ME IN TRAFFIC) ME TO KNOW MY WIFE AND DAUGHTERS DO NOT HAVE A DEPENDABLE MEANS OF GETTING TO DAYCARE AND WORK WHILE I AM DEPLOYED PROTECTION MY COUNTRY. I CONTACTED NISSAN MANY TIME AND IN A NUTSHELL I WAS TOLD TOO BAD, I SHOULD CALL BACK WHEN I WANT TO PURCHASE A NEW VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347495August 5, 2010
VISIBILITY
RECENTLY, THE SUN VISOR ON OUR 2005 NISSAN MURANO STARTED FALLING DOWN SUDDENLY WHILE DRIVING. THIS HAPPENS FREQUENTLY - EVERY FEW HUNDRED FEET ON A PAVED, BUMPY ROAD. SMOOTH INTERSTATE LANES DO NOT AFFECT, BUT HIT 1 BUMP AND YOU'LL HAVE THE VISOR IN YOUR FACE. THIS VISOR OBSTRUCTS THE VIEW OF ANYONE TALLER THAN 5'4" IMMEDIATELY. THIS CAR ONLY HAS 58,500 MILES ON IT. I TOOK IT TO THE NISSAN DEALER, HE SAID THEY'D SEEN THIS BEFORE BUT NISSAN DID NOT COVER REPLACEMENT, THE NISSAN PRICE FOR THE DRIVER'S SIDE ONLY FOR THIS VISOR WAS QUOTED AT $380.00. HE SUGGESTED I TRY A SALVAGE YARD OR EBAY TO FIND ONE CHEAPER. AS I WENT ON-LINE TO INVESTIGATE, I FOUND FORUM AFTER FORUM OF PEOPLE WHO HAVE EXPERIENCED THIS SAME ISSUE. RESPONSE WAS MOSTLY THE SAME - NO CORRECTIVE MEASURES WERE OFFERED BY NISSAN, MANY HAD REPLACED THE VISOR - ONLY TO HAVE THE REPLACEMENT FAIL AS WELL. I FELT THIS TO BE A MANUFACTURING DEFECT, SO I FILED A COMPLAINT ON THE NISSAN WEBSITE. TODAY THEY TOLD ME THEY WEREN'T OFFERING ANY ADJUSTMENT OR COMPENSATION ON RESOLVING THIS ISSUE. THAT'S WHEN I EXPRESSED MY DISSATISFACTION AND TOLD THEM I WOULD BE FILING A COMPLAINT WITH YOU. I BELIEVE THIS TO BE A LEGITIMATE SAFETY CONCERN DUE TO IMMEDIATE AND ALMOST TOTAL VIEW OBSTRUCTION WHEN THE VISOR FALLS. EVEN IF THE DRIVER IS SHORT, IT IS AN OBVIOUS DISTRACTION. MUST SOMEONE HAVE A TRAGIC ACCIDENT BEFORE A MANUFACTURER STEPS UP TO DO THE RIGHT THING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347370August 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR LOOSES POWER NUMEROUS TIMES IN STOP AND GO TRAFFIC, ALMOST CAUSED ME AN ACCIDENT WHILE TRYING TO TURN LEFT WITH AN ONCOMING CAR. TOOK IT TO NISSAN, THEY SAID IT'S BECAUSE OIL LEVEL WAS LOW. AFTER OIL CHANGE SERVICE, PROBLEM STILL EXISTS. LOOKS LIKE IT IS A TRANSMISSION FAILURE BUT NISSAN DENIES IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346960August 3, 2010
VISIBILITY
2004 NISSAN MURANO SUNVISORS ARE JUNK. THEY ARE A VERY SERIOUS SAFETY HAZARD WHEN THEY FALL DOWN WHEN YOU ARE DRIVING AND OBSTRUCT YOUR VISION. NISSAN WANT $330.00 TO REPLACE THIS VISOR WITH I ASSUME ANOTHER PIECE OF CRAP YA RIGHT, THEY NEED TO BE RECALLED!!!!!!!!!! I WILL NEVER BUY ANOTHER NISSAN IN MY LIFE JUST BECAUSE OF THESE ANNOYING OVERPRICED DANGEROUS SUNVISORS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346930August 2, 2010
SEATS
ON JULY 31, 2010, THE DRIVER'S SEAT ON MY 2005 NISSAN MURANO MADE A POPPING SOUND, AND SUDDENLY STARTED LEANING TO THE LEFT. A FEW MILES LATER, THERE WAS ANOTHER POPPING SOUND, AND THE SEAT STARTED ROCKING LEFT AND RIGHT, AND WAS VERY UNSTABLE. I TOOK IT TO THE DEALER'S SERVICE DEPARTMENT TODAY, AND THEY TOLD ME THE SEAT FRAME WAS BROKEN AND THAT IT WAS A COMMON PROBLEM FOR THIS 2005 NISSAN MURANO. THE SEAT BREAKING UNEXPECTEDLY IS A SERIOUS SAFETY PROBLEM, AS IT CAUSES THE SEAT BELT TO BE INCORRECTLY ADJUSTED AND CAN BE TOO TIGHT OR TOO LOOSE. ALSO, IF THIS BROKE WHEN I WAS DRIVING ON THE FREEWAY, I COULD HAVE EASILY LOST CONTROL OF MY CAR AS THE SEAT LURCHED TO THE LEFT. IF YOU DO A GOOGLE SEARCH FOR "2005 NISSAN MURANO SEAT FRAME", YOU CAN FIND HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ABOUT THIS EXACT ISSUE. NISSAN REFUSES TO REPAIR THE SEAT, EVEN UNDER EXTENDED WARRANTY, AND THEY WON'T ISSUE A RECALL. THIS IS A KNOWN MANUFACTURING / MECHANICAL DEFECT, AND IT SHOULD BE REPAIRED AT NO COST TO THE VEHICLE OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346738August 2, 2010
SEATS
2005 NISSAN MURANO DRIVERS SIDE SEAT BACK LEFT WELD BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346637August 1, 2010
SEATS
1. NORMAL USE AND DRIVING 2. HAS FAILED 1 TIME, SEAT ROCKS EVERYTIME I TURN 3. WELDED A NEW BRACKET ON THE SEAT. THIS EVENTUALLY BROKE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346669August 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I DRIVE A 2003 NISSAN MURANO. I HAD EXITED OFF THE INTERSTATE RIGHT TO A RED STOPLIGHT. THE LIGHT TURNED GREEN AND I PUSHED ON THE ACCELERATOR TO ONLY DRIFT INTO THE INTERSECTION. I FLOORED THE PEDAL AND THE VEHICLE FINALLY JERKED INTO MOTION AFTER MY LIGHT HAD TURNED RED AGAIN AND TRAFFIC WAS WAITING ON ME. PERHAPS IT WAS A COMPUTER PROBLEM? RESTART A COMPUTER AND THINGS CLEAR UP. THAT'S WHAT I DID WITH THE MURANO. THE PROBLEM SEEMED TO HAVE CORRECTED ITSELF. I WAS WRONG. THE NEXT TIME IT HAPPENED I WAS LEAVING A DRIVE-THRU AND ONCE AGAIN WAS SLOWLY COASTING THROUGH A BUSY INTERSECTION UNTIL THE MURANO JERKED INTO ACTION. IN ALL OF THESE SITUATIONS I HAVE BEEN LUCKY ENOUGH THAT THE OTHER DRIVERS WERE OBSERVANT AND DIDN'T HIT ME. I HAVE NOW NOTICED THIS PROBLEM OCCURS AT ANY TYPE OF STOP AND GO TRAFFIC SITUATION. THIS PROBLEM SEEMS TO COME AND GO. IT WON'T HAPPEN FOR DAYS OR WEEKS. THEN IT'LL DO THE SLOW AND JERK EVERY DAY AT EVERY STOP EVEN IF I DO TURN IT OFF AND RESTART. I DON'T LIVE NEAR A DEALERSHIP, SO I TOOK IT TO THE LOCAL DEPENDABLE SHOP. NOT ONE OF THEIR MECHANICS COULD REPRODUCE THE CONDITION. I THOUGHT IT WAS POSSIBLY AN ACCELERATION ISSUE. MY MURANO IS A HIGH-MILEAGE VEHICLE. MY FRIEND HAD MENTIONED HAVING THE TRANSMISSION IN HIS HIGH-MILEAGE CAR REBUILT AND HOW IT FELT LIKE IT WAS NEW AGAIN. WHILE RESEARCHING ON THE INTERNET, I DIDN'T FIND INFORMATION ON A RE-BUILD KIT, BUT I DID FIND MANY FORUMS FROM OTHER MURANO OWNERS WITH THE SAME "SLOW AND JERK" PROBLEM THAT I HAVE BEEN EXPERIENCING. RIGHT NOW, I'M PRETTY MUCH WAITING FOR MY TRANSMISSION TO FAIL. I HAVE INQUIRED ABOUT THE PRICE OF REMOVING AND REPLACING THE TRANSMISSION: $4500 WAS A CONSERVATIVE ESTIMATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346674August 1, 2010
VISIBILITY
I HAVE A 2006 NISSAN MURANO AND FOR THE PAST SEVERAL MONTHS THE DRIVER SIDE "SUN VISOR" HAS FAILED TO STAY IN THE UP POSITION. THIS IS A SERIOUS SAFETY ISSUE AS WHILE DRIVING THE VISOR DROPS DOWN AND OBSTRUCTS THE VIEW OF THE DRIVER! I HAVE BEEN TO THE DEALER AND WAS TOLD THAT THIS WAS A SYSTEMIC ISSUE ON ALL NISSAN MURANO'S AND THAT THEY HAVE HAD LITERALLY HUNDREDS OF COMPLAINTS. THEY TOLD ME THAT IT WAS NOT UNDER WARRANTY AND "SHOULD HAVE BEEN A RECALL ITEM" DUE TO THE SERIOUS SAFETY RISK! THEY WERE SYMPATHETIC TO THE ISSUE BUT UNWILLING TO REPLACE THE VISOR WITHOUT CHARGE FOR THE PART AND LABOR! I HAVE RESEARCHED THIS ISSUE AND FOUND THOUSANDS OF COMPLAINTS RELATED TO THIS VISOR ISSUE AND NOTHING HAS BEEN DONE TO FIX THE PROBLEM! SINCE SEEING THE DEALER MY DAUGHTER HAD AN ACCIDENT DUE TO THE VISOR DROPPING INTO HER LINE OF SIGHT CAUSING HER TO HIT THE BACK OF ANOTHER VEHICLE WHILE APPROACHING AN INTERSECTION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10346686August 1, 2010
VISIBILITY
MY 2006 NISSAN MURANO SUN VISOR DOES NOT STAY IN PLACE. IT ALWAYS DROPS ALL THE WAY DOWN. SUN VISOR CANNOT BE ADJUSTED THE WAY YOU WANTED IT. DEALER CHARGE $350.00 TO REPLACE THE PART IN ORDER TO FIX IT AND IN THINK IT IS A RIDICULOUS AMOUNT. A LOT OF MURANOS OWNER ARE HAVING THE SAME ISSUES ON THEIR VEHICLES AND I THINK THIS IS A SAFETY ISSUE THAT NEEDS TO BE TAKEN CARE OF AND CORRECTED BY NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346492July 31, 2010
SEATS
DRIVERS CAR SEAT RATTLES FROM SIDE TO SIDE CAUSING DIFFICULTY WHEN DRIVING - SERIOUS SAFETY HAZARD. NISSAN MURANO- 2006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346516July 31, 2010
VISIBILITY
SUN VISORS IN 2004 MURANO DO NOT STAY IN POSITION. ON THE FREEWAY THEY SUDDENLY FALL DOWN BLOCKING VISION. NISSAN HAD A TSB, BUT OUTSIDE THE 3/36 WARRANTY, THEY ARE $400 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346518July 31, 2010
VISIBILITY
2004 NISSAN MURANO DRIVER SIDE SUN VISOR FALLING DOWN BLOCKING DRIVERS VISION WHICH COULD LEAD TO ACCIDENT. NISSAN HAS MANUFACURED THIS AS A DEFECTIVE PART AS MANY OF THEM ARE FACING THE SAME ISSUE. I TRIED TO CONTACT THE DEALER AND THEY ARE ASKING TO PAY $400 TO REPLACE THIS PART. SUN VISOR IS FALLING DOWN IN REGULAR INETRVALS THROUGH OUT HE DRIVE AS IT LOOSE INSIDE THE PLASTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano