Nissan Murano Complaints

5,967 consumer complaints on file.

#10409030June 27, 2011
SEATS
2007 NISSAN MURANO DRIVER'S SEAT FRAME, REAR LEFT WELD BROKE AS I GOT INTO MY CAR. IT MADE THE SEAT WOBBLE BACK AND FORTH CREATING A VERY SERIOUS SAFETY HAZARD NOT ONLY IN CONTROLLING THE VEHICLE, BUT ALSO IF THERE WERE A CRASH. CAR WAS TAKEN TO A DEALERSHIP FOR APPRAISAL. THE QUOTE WAS FOR $1400. NISSAN CONSUMER AFFAIRS WOULD NOT COVER IT UNDER "GOOD WILL". I AM NOT A LARGE MAN AND THE SEAT BRACKETS SHOULD NOT BREAK AFTER 4 YEARS ON ENTERING AND EXITING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409066June 27, 2011
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THERE WERE UNUSUAL FUMES BEING EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THERE WAS A LEAK WITHIN THE HEAD GASKET. AS A RESULT, THE HEAD GASKET AND TRANSFER CASE NEEDED TO BE REPLACED. THE REMEDY DID NOT REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND OFFERED TO MAKE THE ADDITIONAL REPAIRS AT NO COST. THE MANUFACTURER ALSO OFFERED TO EXTEND THE WARRANTY ON THE PARTS THAT WERE BEING REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408837June 24, 2011
STEERING
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED FLUID LEAKING FROM UNDERNEATH. WHILE REPLACING THE POWER STEERING FLUID, THE CONTACT NOTICED THAT THE FLUID WAS LEAKING FROM A HOSE. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE POWER STEERING HOSE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408674June 23, 2011
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER SEAT SUDDENLY COLLAPSED BACKWARD, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS THEN INSPECTED BY THE DEALER AND THEY ADVISED HIM THAT THERE WERE TWO BRACKETS THAT WERE FRACTURED AND THE ENTIRE SEAT WOULD NEED REPLACING. THE MANUFACTURER WAS THEN CONTACTED AND THEY ADVISED THE CONTACT THAT THE FAILURE WAS CAUSED BY WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408683June 23, 2011
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CONTACT HEARD A CRACK WITHIN THE FRONT DRIVER SIDE SEAT. THE FRONT DRIVER SIDE SEAT BEGAN TO SLIDE BACK AND FORTH INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE SEAT TRACK ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,051.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408691June 23, 2011
VISIBILITY
DRIVING IS THE EVENT LEADING TO THE FAILURE. DRIVER'S SIDE SUN VISOR WILL NOT STAY IN THE UP POSITION AND FALLS DOWN IN FRONT OF DRIVERS EYES WITHOUT WARNING OR HESITATION. THIS WILL LEAD TO ACCIDENT DUE TO THE DRIVER LOSING EYE CONTACT WITH TRAFFIC AND THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408722June 23, 2011
VISIBILITY
SUN VISOR KEEPS DROPPING DOWN WHILE DRIVING WHICH IS A SAFETY ISSUE WHEN IT BLOCKS THE ABILITY TO SEE WHILE DRIVING. THERE ARE COMPLAINTS ALL OVER THE INTERNET ABOUT THIS BEING AN ISSUE WITH THE NISSAN MURANO BUT NOTHING HAS BEEN DONE ABOUT IT (LIKE A RECALL). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408470June 22, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT NOTICED WHILE DRIVING AND THE VEHICLE HIT A BUMP IN THE ROAD IT BOUNCED AND SHE LOST CONTROL OF THE STEERING FOR A MOMENT. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC SEVERAL TIMES FOR THE FAILURE. THE TIRES WERE REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE LOCAL MECHANIC PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE IN THE LOWER CONTROL BUSHING ARM. THE BRAKES ALSO FAILED TO STOP THE VEHICLE IMMEDIATELY WHEN THEY WERE APPLIED. . THE MANUFACTURER FILED REPORT 7198074 AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407658June 21, 2011
LATCHES/LOCKS/LINKAGES
IN HOT WEATHER, THE PASSENGER DOOR LOCK WILL NOT LOCK WHEN THE LOCK BUTTON IS PRESSED, OR IF THE KEY FOB REMOTE LOCK KEY IS PRESSED. THIS CAN RESULT IN A FALSE SENSE OF SECURITY IF THE DRIVER IS UNAWARE OF THE PROBLEM AND INCREASES THE RISK OF VEHICLE THEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408288June 21, 2011
ELECTRICAL SYSTEM
THE POWER LOCKS DO NOT WORK ALL THE TIME WHEN USING THE FOB OR THE SWITCH INSIDE THE DOOR. THE DOORS AND LIFT GATE DO NOT ALWAYS LOCK OR UNLOCK. MY WIFE HAS BEEN LOCKED OUT OF THE CAR IN THE MEIJERS PARKING LOT WITH OUR TWO SMALL CHILDREN UNABLE TO GET IN CAR. THIS IS A MAJOR SAFETY ISSUE AND I FIND IT UNACCEPTABLE. I AM CONCERNED THAT IF THERE WAS AN ACCIDENT, FIRE, SEVERE WEATHER THAT MY FAMILY WOULD NOT BE ABLE TO GET IN OR OUT (DEPENDING ON THE SITUATION) OF THE CAR IN A TIMELY MANNER CAUSING INJURY OR DEATH. DOING SOME RESEARCH I HAVE FOUND THAT THERE ARE MANY OTHER NISSAN MURANO AND OTHER NISSAN VEHICLE OWNERS THAT HAVE BEEN HAVING THE SAME PROBLEM. IT ALL APPEARS THAT NISSAN ISSUED A RECALL FOR THE FRONTIER PICKUP FOR THIS SAME ISSUE. WE NOW HAVE TO LEAVE THE VEHICLE UNLOCKED AT ALL TIMES SO WE CAN GET IN AND OUT WITHOUT INCIDENT. PLEASE CALL ME IF YOU HAVE ANY FURTHER QUESTIONS. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408414June 21, 2011
SEATS
SEAT SUPPORT CROSS-BAR BROKE, SEAT NOW FLOATS WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408248June 20, 2011
POWER TRAIN
WHILE DRIVING AT 25 MPH, SUDDENLY WE HEARD VERY LOUD 'BUM, BUM, BUM' LIKE NOISE. WE STOPPED AT NEAR GAS STATION, AND THE OIL APPEARED BENEATH THE REAR OF THE CAR. THE MECHANIC TOLD US THAT THE REAR DIFFERENTIAL UNIT IS SPLIT OPEN IN HALF. WE WERE TOLD THAT IF THAT WOULD HAPPEN AT HIGH SPEED THE FLYING REAR DIFFERENTIAL DEBRIS COULD PUNCTURE THE NEARBY GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408257June 20, 2011
FUEL SYSTEM, GASOLINE
CAN NOT FILL THE TANK WITH FUEL NO MATTER HOW SLOW YOU TRY. THE MECHANIC SAYS THE ROLL OVER SAFETY DEVICE IS THE PROBLEM WHICH REQUIRES A WHOLE NEW GAS TANK AT A COST OF OVER $1000.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407384June 18, 2011
POWER TRAIN
TRANSFER CASE FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407084June 16, 2011
STEERING
HIGH SIDE POWER STEERING HOSE ON NISSAN MURANO. 2003-2007 THIS IS A FIRE HAZARD. A FACTORY RECALL SHOULD BE ISSUED FOR THE HIGH SIDE POWER STEERING FLUID LINE ON THE NISSAN MURANO. THIS IS A COMMON ISSUE WITH THE NISSAN MURANO FROM MY RESEARCH ON THE INTERNET. THE DEXTRON FLUID IS HIGHLY FLAMMABLE! I HAVE A TWO YEAR OLD CHILD AND NISSANS CONCERN SHOULD BE ABOUT PEOPLES SAFETY AND NOT MONEY! I WAS ALSO INFORMED FROM A FEW NISSAN DEALERS THIS IS AN ISSUE WITH MURANOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407970June 15, 2011
POWER TRAIN
UPON NORMAL ACCELERATION FROM A STOP SIGN ONTO A MAJOR ROAD WITH A 35 MPH SPEED LIMIT, THERE WAS A LOUD "POP" AND THE CAR LOST POWER AND COULD ONLY MOVE AT A SLOW CRAWL TO THE SHOULDER OF THE ROAD. THE CAR COULD REV, BUT VERY LITTLE POWER WAS GETTING TO THE WHEELS. THERE WAS A SMALL OIL SPILL UNDER THE REAR AXLE OF THE CAR. THE CAR HAD TO BE TOWED TO OUR MECHANIC (WE DID NOT TAKE IT TO A NISSAN DEALER BECAUSE WE THOUGHT THE CAR WAS OUT OF WARRANTY) AND THE POLICE DEMANDED SPEEDY DRY TO BE PUT DOWN TO COVER THE SMALL OIL SPILL, WHICH COST 45 DOLLARS AND WAS NOT COVERED BY INSURANCE. THE MECHANIC DETERMINED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION (CVT) AND ITS CASING NEEDED TO BE REPLACED, AT A COST OF $4922. AFTER DOING SOME RESEARCH ONLINE, WE LEARNED THAT NISSAN AUTOMATICALLY EXTENDED THE WARRANTY FROM 5 YEARS OR 60,000 MILES TO 10 YEARS AND 120,000 MILES, HOWEVER, WE RECEIVED NO NOTIFICATION FROM NISSAN THAT THE WARRANTY WAS EXTENDED, NOR DID WE HEAR FROM THEM THAT CVT FAILURE WAS COMMON AMONGST THIS MODEL YEAR, AS IS APPARENT FROM THE NUMEROUS COMPLAINTS SIMILAR TO OURS. WE PERFORMED ALL SCHEDULED MAINTENANCE ON THE CAR, INCLUDING REPLACING THE TRANSMISSION FLUID EVERY 30,000 MILES. WE HAVE REACHED OUT TO NISSAN TO SEE IF THEY WILL REIMBURSE US FOR THE REPAIR COSTS AS PART OF THEIR EXTENDED WARRANTY AND WE ARE WAITING TO HEAR BACK FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406628June 13, 2011
ENGINE AND ENGINE COOLING
FALIURE OF COOLANT RESERVE TANK. NOTICED A LEAK UNDER THE CAR AND AT FIRST IT COULD NOT BE TRACED. BUT ON THE LAST OIL CHANGE A CRACK ON THE EDGE OF THE COOLANT TANK WAS NOTICED. DEALERSHIP HAD THIS PART READILY AVAILABLE IN STOCK, WHICH LEADS ME TO BELIEVE THAT THEY ARE AWARE THAT THERE IS A DESIGN FLAW ON THIS TANK. THE TANK WAS NOT DAMAGED OR SHOWING ANY SIGNS OF WHERE AND TEAR. THE POSITION OF THE CRACK LEADS ME TO CONCLUDE A DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406117June 13, 2011
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
ALTERNATOR FAILURE 2003 NISSAN MURANO ALMOST CAUSE A ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406184June 13, 2011
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, THE VEHICLE EXHIBITED A POPPING SOUND AND THE CONTACT NOTICED THAT THE FRONT DRIVER SEAT WAS FRACTURED. THE CONTACT BELIEVED THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE THE SEAT WOULD MOVE AND WAS NOT STABLE. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED THAT THERE WERE NO RECALLS AND WERE UNABLE TO ASSIST. THE CONTACT STATED THAT THERE WERE NUMEROUS COMPLAINTS ON THE INTERNET REGARDING THE FAILURE FOR HIS PARTICULAR MAKE AND MODEL VEHICLE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405999June 12, 2011
SEATS
2005 NISSAN MURANO DRIVER'S SIDE SEAT FRAME BROKE FOR NO REASON. NUMEROUS REPORTS OF SAME ISSUE ACCORDING TO DEALER AND ONLINE RESEARCH. SERIOUS SAFETY CONCERN SINCE RESTRAINT SYSTEM IS NOW COMPROMISED. QUOTE TO REPAIR IS OVER $1,000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano