Nissan Murano Complaints

5,967 consumer complaints on file.

#10411870July 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 NISSAN MURANO W/ 88K MILES. WHEN DRIVING MY NISSAN MURANO, THERE SEEMS TO BE QUITE AN ISSUE WITH THE ACCELERATION AND THAT IT HESITATES WHEN I I STEP ON THE ACCELERATION. THE MURANO DOES NOT MOVE FORWARD FOR A FEW SECONDS, AFTER STEPPING ALMOST FULLY ON THE GAS PEDAL. THEN ALL OF A SUDDEN IT FEELS LIKE THE CAR CATCHES BACK ON AND THEN THE CAR JOLTS FORWARD, LETTING THE CAR FINALLY MOVE. THIS PROBLEM OCCURS SPORADICLY AND ACTUALLY ON A LEFT TURN JUST YESTERDAY, (7-10-11), THE CAR JUST COMPLETELY LOST IT'S POWER. I AM GLAD NO ACCIDENT OCCURED, I WAS VERY LUCKY. I WAS ABLE TO TURN TO THE SIDE OF THE ROAD AND TURN THE CAR OFF AND ON. AFTER I DID THAT I WAS ABLE TO GET THE CAR INTO A PARKING LOT SO I COULD HAVE MY FATHER PICK ME UP. I HAVE DEALING WITH THIS REOCCURRING ISSUE FOR A WHILE. I TOOK IT TO THE DEALER AND THEY WANT TO CHARGE ME $100 JUST TO DIAGNOSE IT IN ORDER TO HAVE NISSAN BE INVOLVED. I HAVE TO GO ABOUT THIS WAY I WAS TOLD. AFTER DOING SOME IN-DEPTH RESEARCH ON THE WEB FOR THE 2003 NISSAN MURANOS, IT SHOWS THAT THERE ARE TONS OF THOUSANDS OF OTHER 2003 NISSAN MURANO OWNERS HAVING THE COMPLETELY SAME EXACT PROBLEM. IT IS ALSO BAFFLING TO ME & NOT FAIR THAT ALL THE NISSAN DEALERSHIPS ARE MAKING SO MUCH MONEY FROM A FLAW THEY CAUSED. I WOULD LIKE TO FILE THIS ISSUE TO BE INVESTIGATED AND RECALLED. THIS IS A HUGE SAFETY HAZARD ON THE ROAD FOR ALL 2003 NISSAN MURANO OWNERS, AND IT'S NOT ETHICALLY RIGHT TO LEAVE HUNDREDS OF THOUSANDS OF PEOPLE IN SERIOUS LIFE OR DEATH SITUATIONS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411909July 11, 2011
VISIBILITY
THE DRIVERS SIDE SUN VISOR BROKE AND WILL NOT STAY IN THE UP POSITION. IT FALLS DOWN UNEXPECTINGLY AND CAUSES THE VIEW OF THE DRIVER TO BE BLOCKED. THIS HAS HAPPENED ON TWO OCCASSIONS THAT ALMOST CAUSED A WRECK. NISSAN CLAIMS THIS IS NOT COVERED UNDER THE WARRANTY. THERE HAVE BEEN NUMEROUS COMPLAINTS ON THE NISSAN WEBISTE BECAUSE THEY WILL NOT RECALL THIS ITEM. TO REPLACE THE SUN VISOR IS $350-500. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411643July 10, 2011
SEATS
DRIVER SIDE POWER FLAT BRACKET/ MOTOR BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411687July 10, 2011
SEATS
DRIVER SEAT BECAME UNSECURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411692July 10, 2011
VISIBILITY
2004 NISSAN MURANO DRIVER'S SIDE SUN VISOR REPEATEDLY FALLS DOWN AND WILL NOT STAY UP CAUSING A SERIOUS SAFETY ISSUE. THE CONSEQUENCES COULD BE FATAL IF NOT FIXED. I HAVE HAD 2 INCIDENTS WHERE I WAS CLOSE TO BEING HIT BY ANOTHER CAR DUE TO THE VISOR FALLING. THE VISOR FELL AS I WAS APPROACHING AN INTERSECTION IN WHICH IT CAUSED ME TO GO THROUGH A RED LIGHT. I HAVE CONTACTED NISSAN CONSUMER AFFAIRS AND THEY TOLD ME I HAD TO TAKE IT TO A DEALERSHIP FOR THEM TO VERIFY THAT IT WAS AN ISSUE. I THEN CONTACTED NISSAN CONSUMER AFFAIRS BACK TO LET THEM KNOW IT WAS VERIFIED THAT IT WAS A PROBLEM AND THAT A REGIONAL SPECIALIST WOULD CONTACT ME. I TALK TO THE REGIONAL SPECIALIST AND SHE NEEDED THE DOCUMENTATION FROM THE DEALERSHIP. SHE NOW HAS IT AND I'M WAITING FOR A RESPONSE NOW. THIS ALL STARTED JUST A COUPLE OF WEEKS AGO WITH NISSAN. IF THE SAFETY ISSUE IS NOT RESOLVED BY THEIR EXPENSE THEN I'M TALKING TO A GOOD FRIEND THAT IS AN INVESTIGATIVE REPORTER FOR A LOCAL NEWS COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411589July 9, 2011
SEATS
THE DRIVER'S SIDE SEAT-BOTTOM BRACKET HAS BEEN BROKEN FOR APPROXIMATELY 2 YEARS, BUT HAS NEVER BEEN A MAJOR ISSUE. JUST RECENTLY, HOWEVER, IT BECAME A MAJOR SAFETY ISSUE WHEN I ADJUSTED THE SEAT, AND IT WOULD NOT GO BACK TO WHERE I HAD IT. NAMELY, WHEN I ADJUSTED THE SEAT UPWARDS, IT WOULD NOT GO BACK DOWN. BEING A TALL GUY, AT 6'4", THIS MEANT MY KNEES WERE SHOVED INTO THE DASH AND MY HEAD HIT THE CEILING. ADDITIONALLY, WHEN ACCELERATING AND BRAKING, THE SEAT ROCKS BACK AND FORTH UNPREDICTABLY. TO MEDIATE THE PROBLEM, THE SEAT BRACKET IS BEING REPLACED. I WILL BE ASKING FOR THE BROKEN PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411609July 9, 2011
SEATS, UNKNOWN OR OTHER
I HATE TO COMPLAIN AND I'VE NEVER FILED A COMPLAINT BEFORE, BUT SOME TYPE OF MOTION HAS TO BE ENFORCED WITH THE NISSAN MURANO LINE OF VEHICLES. THERE ARE SO MANY ISSUES WITH THIS VEHICLE THAT I HAVE CHOSEN TO LIST THE MOST HAZARDOUS AND FRUSTRATING ONES. THE FIRST ISSUE WAS RECALLED. MONTHS BEFORE A RECALL WAS FINALLY ENFORCED, I ALMOST GOT SEVERELY HURT AT A STOPLIGHT WHEN THE AIR EXHAUST HOSE SLIPPED OFF ON MY 2007 NISSAN MURANO, WHICH CAUSED IT TO COMPLETELY STOP IN THE MIDDLE OF DRIVING THROUGH THE STOPLIGHT. THE SECOND ISSUE WILL ALSO CAUSE NEAR DEATH EXPERIENCES/DEATHS IF A RECALL IS NOT ENFORCED. MY DRIVER SIDE SEAT AND 1,000S OF OTHERS' DRIVER SIDE SEATS HAVE A COLLAPSED REAR BRACKET WHICH CAUSES THE SEAT TO MOVE BACK IN FORTH. THIS IS EXTREMELY DANGEROUS! A REAR-END COLLISION COULD BE JUST AS FATAL AS A HEAD ON COLLISION DUE TO THE FACT THAT THE SEAT WILL MOVE FORWARD AND THROW THE DRIVER INTO THE AIR BAG BREAKING THEIR NECK AND VARIOUS OTHER FATAL INJURIES TO GRAPHIC TO LIST. I FORESEE A HUGE LAWSUIT AS NISSAN HAS BEEN ALERTED OF THIS ISSUE MANY TIMES AND REFUSES TO COVER IT, EVEN FOR VEHICLES STILL UNDER WARRANTY. INSTEAD, THEY CHARGE ON AVERAGE $1,200 TO FIX IT. IF YOU WOULD LIKE TO SIMULATE THE ISSUE, YOU ARE MORE THAN WELCOME TO USE MY MURANO WITH A CRASH TEST DUMMY AND CRASH IT INTO A WALL. THE MOST NERVE WRECKING ISSUE IS THE BREAKS. NO MATTER WHAT KIND OF BRAKES YOU HAVE INSTALLED OR WHO INSTALLS THEM (EVEN THE DEALER), THEY STILL SQUEAK EXTREMELY LOUD. ONCE AGAIN, NISSAN KNOWS ABOUT THIS AS A COMMON PROBLEM, BUT THEIR RESPONSE IN LAMEN TERMS IS, 'SORRY, THAT YOU WERE STUPID ENOUGH TO PAY 38K FOR A HUNK OF JUNK.' I HAVE SO MANY OTHER ISSUES WITH THIS VEHICLE THAT I LAY AWAKE AT NIGHT AND PRAY THAT IT WILL GET STOLEN, A MAJOR HAIL STORM, OR I WIN THE LOTTERY SO I CAN GET RID OF IT AS I STILL OWE ON IT AND I'M UPSIDE DOWN ON TRADE VALUE. THIS IS MY 1ST AND LAST NISSAN. I'M GOING BACK TO GM FOR BETTER QUALITY AND CUSTOMER SATISFACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411627July 9, 2011
VISIBILITY
MY 2004 NISSAN MURANO HAS A DEFECTIVE DRIVER-SIDE SUN VISOR PROBLEM. IT KEEPS FALLING DOWN AND WILL ALSO NOT STAY UP. THIS IS A SAFETY ISSUE BECAUSE WHEN I AM DRIVING THE VEHICLE, THE VISOR WILL FLOP DOWN WITHOUT WARNING AND CAUSE ME TO BECOME DISTRACTED, WHICH COULD CAUSE ME TO HAVE AN ACCIDENT. ALSO, IF I PUT IT DOWN, IT WILL NOT STAY IN THE POSITION I PLACE IT IN. I BELIEVE THIS IS A DEFECTIVE PART IN THE NISSAN MURANO. I HAVE NOTICED ON THE INTERNET THAT MANY PEOPLE HAVE BEEN COMPLAINING ABOUT THIS ISSUE AND THAT NISSAN REFUSES TO COVER THIS UNDER WARRANTY OR UNDER A RECALL. THERE WAS EVEN A NISSAN AUTO TECHNICIAN WHO ANONYMOUSLY ADMITTED THAT THIS WAS A MECHANICAL FAILURE BECAUSE HE HAS TO REPLACE THE VISOR PART ON MANY VEHICLES HE HAS WORKED ON. CAN YOU DO ANYTHING ABOUT THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410848July 7, 2011
SEATS
STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF 06 NISSAN DRIVERS SEAT. I WOULD HEAR A SQUEAKING WHEN I WOULD SIT DOWN BUT FOUND MOUNT BOLTS TIGHT. SAT IN IT 6 JULY 2011AND DRIVERS SEAT BROKE AND FELL TO THE REAR AND TOWARDS DRIVER DOOR. UNSAFE TO DRIVE IN THAT CONDITION. LOOKED IT UP ON-LINE AND FOUND NUMEROUS OTHER COMPLAINTS ABOUT THIS PART. RIGHT NOW I HAVE A PIECE OF WOOD SUPPORTING THE SEAT SO I CAN GET IT TO DEALERSHIP. WHEN WILL SOMETHING BE DONE ON THIS DEFECTIVE PART? DOES SOMEONE HAVE TO DIE FIRST? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410909July 7, 2011
SEATS
I HAVE A 2006 NISSAN MURANO, AND YESTERDAY MY WIFE WAS DRIVING IT AND THE SEAT BROKE. THIS IS THE SAME COMPLAINT AS EVERY OTHER NISSAN MURANO OWNER HAS HAD APPARENTLY. THE BACK LEFT PART OF THE SEAT BROKE. NISSAN WANTS $1000 TO FIX A FAULTY PART. MY WIFE IS LUCKY TO HAVE NOT GOTTEN INTO A WREAK. THIS IS A VERY DANGEROUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410972July 7, 2011
SEATS
2006 NISSAN MURANO SL DRIVERS SEAT MOTOR FAILED IN CAR WITH 30,000 MILES ON IT. AS A RESULT, I CANNOT REACH THE GAS OR BRAKE PEDAL. I HAVE BEEN ABLE TO USE PILLOWS TO GET ME TO THE PEDALS. I FILED A COMPLAINT WITH NISSAN IN JULY 2010 AND ALSO IN JUNE 2011. RESEARCH ON CAR FORUMS SHOWS THIS IS A COMMON DEFECT. THE PART NEEDS TO BE REPLACED - ESTIMATE IS $1200. NISSAN SHOULD ISSUE A RECALL ON THESE SEATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410623July 5, 2011
VISIBILITY
1DRIVER'S SIDE SUNVISOR DROPS WHEN CAR HITS A BUMP, GOING OVER ROUGH ROADS AND AT RANDOM TIMES. IT DROPS IN THE VISION OF THE DRIVER CAUSING POTENTIAL SAFETY ISSUES. THIS ISSUE MUST BE SOLVED FOR SAFETY REASONS. WITH MULTIPLE COMPLAINTS NISSAN SHOULD CONSIDER A RECALL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410329July 3, 2011
VISIBILITY
SUNROOF EXPLODED OUT WHILE TRAVELING AT HIGHWAY SPEED (70 MPH) AT APPROXIMATELY 0930 AM. WEATHER CONDITIONS: CLEAR AND SUNNY. ROAD CONDITIONS: DRY AND SMOOTH, NO DEBRIS. NO OTHER VEHICLES TO THE FRONT OR SIDES SO IT IS IMPOSSIBLE TO BE ROAD DEBRIS DAMAGE SUCH AS ROCKS OR OTHER DEBRIS. APPEARS TO BE A PRODUCT OR DESIGN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410107June 30, 2011
SEATS
THE DRIVER'S SEAT IN MY 2003 NISSAN MURANO SUDDENLY, WITHOUT WARNING BROKE AWAY FROM THE ANCHOR POINT ON THE LEFT SIDE. I HEARD A LOUD SNAP OR CRACK AND THE SEAT SAGGED PERCEPTIVELY DOWN AND TO THE LEFT. FORTUNATELY I WAS TRAVELING IN A STRAIGHT LINE AT A MODERATE SPEED. I BELIEVE THAT IF I HAD BEEN NEGOTIATING A SHARP TURN WITH ANY MORE SPEED I WOULD HAVE BEEN IN SIGNIFICANT JEOPARDY. I BELIEVE THIS DEFECT IN THE SEAT ATTACHMENT REPRESENTS A SIGNIFICANT HAZARD TO THE PUBLIC AND SHOULD BE CORRECTED BY NISSAN. WHEN I TOOK THE CAR TO THE DEALER I WAS INFORMED THAT THE COST TO REPAIR THE SEAT WAS $700.00. WHILE THIS MAY NOT SEEM LIKE A LOT OF MONEY TO PAY IN ORDER TO KEEP YOUR CAR SAFE IT SURELY MAY PREVENT SOME PEOPLE FROM HAVING THE REPAIRS DONE AND AS A RESULT KEEP UNSAFE CARS ON THE ROAD. AS I UNDERSTAND IT NISSAN IS UNWILLING TO DO ANYTHING TO ELIMINATE THE PROBLEM OR PARTICIPATE IN THE REPAIR AFTER THE PART FAILS. I PLAN TO HAVE THE NECESSARY REPAIRS MADE AND I WILL KEEP THE DEFECTIVE PARTS FOR INSPECTION. I THINK IT WAS SIGNIFICANT THAT THE SERVICE TECHNICIAN TOLD ME THAT MY CAR WOULD NOT PASS SAFETY INSPECTION IN VIRGINIA WITH A BROKEN SEAT. DOES THAT NOT SUGGEST THAT THE ISSUE BELONGS WITHIN THE PURVIEW OF THE NHTSA AND THAT PERHAPS THE ORGANIZATION SHOULD TAKE STEPS TO ELIMINATE THIS VERY REAL PROBLEM OR AT LEAST MAKE SURE THAT NISSAN PARTICIPATES IN THE NECESSARY REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409989June 30, 2011
ENGINE AND ENGINE COOLING
NISSAN MURANO 2003. 3 MAJOR PROBLEMS. 1- SUDDEN LOSS OF POWER AFTER DRIVING AND STOPPING (FOR EXAMPLE TRYING TO MAKE LEFT TURN OF A TRAFFIC LIGHT.) CAR DOES NOT RESPONSE AND MOVE VERY SLOWLY. (SERIOUS LIFE THREATENING ) PROBLEM EXIST SINCE HAS 65,000 FIXED AT 72000 MILES AND RECURRED AFTER 5000 MILES. (WHEN CAR TURNED OFF AND ON IT WILL WORK FINE FOR FEW MINUTES). WHEN THE CAR HAS AROUND 62000 I TOOK IT TO ORIGINAL DEALER AND FOR THE LOSS OF POWER PROBLEM AND THE SERVICE MANAGER CLAIMED THAT THE CAR HAS NO OIL. BUT THE SENSOR OF THE OIL NEVER SHOWED LOW ON OIL 2- CAR STOPS ALL THE SUDDEN FOR NO REASON. THEN WHEN TRY TO TURN ON AGAIN IT WORKS FINE FOR FEW WEEKS THEN PROBLEM REPEAT AGAIN. 3- CAR JERKS SO BAD FEW TIMES AT SPEED 35 - 45 MILES AN HOUR AND THEN CHECK ENGINE SHOWS. AFTER FEW DAYS JERKS AGAIN AND THE ENGINE LIGHT GOES OFF. I BELIEVE THE FIRST 2 PROBLEM ARE TOO DANGEROUS AND MIGHT BE A LIFE THREATENING . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410060June 30, 2011
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT DROVE OVER A SPEED BUMP AND THE DRIVERS SEAT SLIGHTLY ROCKED BACK AND FORTH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THERE WAS A BROKEN WELD IN THE LOWER FRONT DRIVERS SIDE SEAT FRAME THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,100. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409347June 29, 2011
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL, LATCHES/LOCKS/LINKAGES
FRONT DOOR LOCKS WORKING INTERMITTENTLY WHEN USING THE REMOTE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409358June 29, 2011
SEATS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TRANSMISSION FAILURE AND DRIVER SEAT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409219June 28, 2011
STEERING
NISSAN MURANO HAS POOR POWER STEERING HIGH PRESSURE HOSE. THE LIQUID LEAKED IS HIGHLY FLAMMABLE AND DANGEROUS. AND IF THE LEAK GOES UNNOTICED, THE DRIVER'S SAFETY IS ALSO A BIG CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409022June 27, 2011
FUEL SYSTEM, GASOLINE, EQUIPMENT, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A ROAD OBJECT WHICH WENT UNDER THE CAR NOT OVER ANY TIRE STRUCK THE GAS TANK AND PUNCTURED. THE INSTALLED RECALLED ADDED TANK PROTECTOR DID NOT KEEP THE TANK FROM BEING STRUCK AND CAUSING A LEAK. THE CAR WAS REPAIRED AT THE MAKERS DEALERSHIP WITHOUT ANY RECOURSE FROM THE PREVIOUS RECALL CAMPAIGN. THE RECALL ADDED DEVICE DID NOT PERFORM AS DESCRIBED IN RECALL ?NHTSA CAMPAIGN ID NUMBER: 06V003000 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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