Nissan Murano Complaints

5,967 consumer complaints on file.

#10403927May 31, 2011
VISIBILITY
DRIVER'S SIDE SUN VISOR ABRUPTLY FALLS DOWN OBSTRUCTING THE VIEW OF THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404648May 29, 2011
SEATS
MY DRIVER'S SEAT BEGAN ROCKING BADLY ON MAY 8, 2011. THERE HAD BEEN NO UNUSUAL INCIDENTS OR ACCIDENTS. IT APPEARS THAT THE FRAMING ON THE DRIVER'S SEAT HAS BROKEN AND NOW MY SEAT ROCKS BADLY ANYTIME I GET IN OR OUT OF THE CAR, AS WELL AS ANYTIME I MAKE A TURN OR DRIVE AROUND A CURVE IN THE ROAD. IT ALSO PITCHES BACK AND FORTH WHENEVER I MAKE A STOP, THEREBY FEELING LIKE AND "EJECTOR" SEAT AND CHOKING ME WITH THE SEAT BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403683May 29, 2011
VISIBILITY
THE DEFECTIVE DESIGN OF THE DRIVER-SIDE VISOR IN OUR 2006 NISSAN MURANO RESULTS IN A SAFETY HAZARD BECAUSE THE VISOR WILL NOT STAY UP - IT FALLS DOWN, BLOCKING THE DRIVER'S VIEW. DRIVERS ARE EITHER FORCED TO DRIVE WITH ONE HAND ON THE WHEEL WHILE TRYING TO HOLD THE VISOR UP WITH THE OTHER; OR DRIVING WITH A VERY RESTRICTED VIEW OF THE ROAD WITH THE VISOR HANGING DOWN. REPLACEMENT VISORS ARE NO BETTER - THEY FAIL WITHIN A FEW WEEKS OF BEING INSTALLED. ACCORDING TO WEBSITES WE HAVE VISITED, THE DESIGN DEFECT OF THE VISOR IS COMMON AMONG NISSAN MURANO MODELS OF MANY OTHER YEARS ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403699May 29, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING IN TRAFFIC AND I FELT A WEIRD VIBRATION AND THE VEHICLE FELT AS IF IT WAS SURGING FORWARD. FELT LIKE A MISFIRE SO I DROVE IT HOME AND REPLACED THE SPARK PLUGS. I THEN TEST DROVE IT WITH NEW SPARK PLUGS AND THE PROBLEM WAS THE SAME. I TAKE IT TO MY MECHANIC IS HE ADVISES THAT THE CVT AND OR TRANSFER CASE ASSEMBLY IS THE PROBLEM. I THEN GO ONLINE TO RESEARCH IT AND FIND TONS OF STORIES OF ALL THE SAME PROBLEM. THE VEHICLE IS NOW STUCK IN MY GARAGE BECAUSE I AM SCARED TO DRIVE IT AND GET INTO AN ACCIDENT. WHEN I TURN THE WHEEL THE VEHICLE DOESN'T WANT TO MOVE FORWARD , ALMOST LIKE A SLIPPING CLUTCH , AND THEN IT WILL MAKE A LOUD POP AND JERK FORWARD. I AM HAVING IT TOWED TO NISSAN DEALERSHIP AFTER HOLIDAY AND AFTER RESEARCHING I ALREADY KNOW THEY ARE NOT GOING TO COVER IT AND TRY TO STICK ME WITH A 5-6K DOLLAR BILL. ITS NOT THE CONSUMER'S FAULT NISSAN HAS A DEFECTIVE CVT SYSTEM AND DOESN'T WANT TO RECALL IT DUE TO THE EXPENSIVE REPAIR BILL. I GUESS ONCE THIS FAILURE CAUSES SOMEONE TO DIE FROM AN ACCIDENT LIKE THE INCIDENT WITH TOYOTA AND THEIR ACCELERATOR MAYBE THEN THEY WILL HAVE TO RECALL THEIR MURANO'S CVT SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403618May 28, 2011
SEATS
I OWN A 2006 NISSAN MURANO AND WHILE DRIVING I HEARD A "SNAP" SOUND AND THE LEFT YEAR OF THE DRIVER'S SEAT SANK WHICH CAUSED ME TO JERK THE STEERING WHEEL INTO THE ONCOMING LANE OF TRAFFIC. FORTUNATELY THERE WAS NO ONCOMING TRAFFIC. I TOOK THE CAR TO MY SERVICE STATION AND UPON INSPECTION THEY REVEALED THE SEAT FRAME IN THE BACK LEFT CRACKED SO NOW THE SEAT ROCKS SIDE TO SIDE. THE SEAT IS NO LONGER STABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403624May 28, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
UNFORTUNATELY I DID NO ADVANCED RESEARCH ON THE NISSAN MURANO AND NOW WE ARE RESTING AMONG THE GROUP OF OTHER UPSET MURANO OWNERS. A MONTH AGO WE PURCHASED A USED 2007 MURANO SL AWD WITH 29,000 MILES. AFTER A WEEK OF DRIVING IT WE MADE A MODERATELY SLOW STOP AS WE APPROACHED A RED-LIGHTED INTERSECTION. THE VEHICLE SURGED FORWARD AS THE BRAKES WERE BEING APPLIED. WE COULD FEEL THE ANTI-LOCK BRAKES BEGIN TO PULSE AT THE PEDAL. THE USUAL QUITE TRANSMISSION BEGAN TO MAKE SHIFTING NOISES AS IT ARGUED WITH AN ENGINE THAT WAS RISING IN RPM. WITH A LOUD AND PRONOUNCED CLUNK AND MY HEAD WAS THRUST INTO THE HEADREST RESTRAINT PAD. THE VEHICLE STOPPED JUST BEFORE IMPACTING THE REAR OF A CAR BEFORE US. THIS HAS HAPPENED TWICE, WITH REPEAT VISITS TO THE DEALER FOR REPAIRS. THEY SAY THEY FIND NOTHING WRONG, CODES ARE ALL FINE ETC. THEY EVEN SERVICED THE ABS BRAKE SENSORS AT NO CHARGE, BUT I KNOW THAT IS NOT THE PROBLEM HERE. SO IN A NUT SHELL NISSAN HAS DONE NOTHING TO FIX THE PROBLEM, AND IS UNABLE TO HELP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402991May 27, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE EXHIBITED A LOUD, DRAGGING METAL NOISE FROM THE FRONT END. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE TRANSMISSION TRANSFER CASE. THE MANUFACTURER WAS CONTACTED BUT ADVISED THAT THEY WOULD NOT ASSIST WITH THE REPAIR BECAUSE OF THE VEHICLE AGE AND MILEAGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403592May 27, 2011
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING, THE SEAT FRACTURED AND THE HEADREST RECLINED BACKWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER YET THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 76,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402684May 25, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS 2005 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 06V054000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY) THIS YEAR, BUT THE FAILURE RETURNED. THE MANUFACTURER WAS NOT CONTACTED. THE DEALERSHIP WAS CONTACTED, AND THE CONTACT WAS RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 100,261 AND THE CURRENT MILEAGE WAS 100,283.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402766May 25, 2011
SEATS
2007 NISSAN MURANO SL POWER SEAT DRIVERS SIDE SEAT BRACKET BROKE AT WELD CAUSING THE SEAT TO ROCK BACK AND FORTH DANGEROUSLY. THIS IS AN ITEM I HAVE NEVER HEARD OF BREAKING. IN MY OPINION, NISSAN SHOULD RECALL THE MURANOS AND FIX THEM FREE OF CHARGE. I WILL BE FIXING THE PROBLEM AT CARMAX WITH MY EXTENDED WARRANTY, HOPEFULLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402433May 23, 2011
SEATS
DRIVER'S POWER SEAT SUDDENLY STARTED ROCKING FORWARD AND BACKWARD AS YOU WERE SLOWING OR ACCELERATING. POPPING AND SQUEAKING NOISES ACCOMPANIED THE ROCKING MOTION. AS THE SEAT WOULD ROCK YOU HAD TO ADJUST PRESSURE ON THE BRAKE PEDAL OR ACCELERATOR TO COMPENSATE FOR THE MOVEMENT OF THE SEAT. IT WAS UNNERVING TO OPERATE THE VEHICLE WITH THE SEAT MOVING. I HAD TO HOLD ONTO THE GRAB HANDLE OVER THE DRIVER'S DOOR TO HELP CONTROL THE MOVEMENT OF THE SEAT. IN DOING THIS I WAS UNABLE TO KEEP BOTH HANDS ON THE STEERING WHEEL. IF I TRIED TO KEEP BOTH HANDS ON THE STEERING WHEEL, WHEN THE SEAT WOULD MOVE I WOULD TEND TO JERK THE WHEEL FROM SIDE TO SIDE AS I TRIED TO STOP THE SEAT FROM MOVING. APPOINTMENT WAS MADE AT LOCAL NISSAN SERVICE DEPARTMENT. I LEARNED THAT NISSAN IS FAMILIAR WITH THIS SAFETY ISSUE AND HAVE ISSUED A TECHNICAL SERVICE BULLETIN. PARTS WERE ORDERED AND SEAT WAS REPAIRED. I AM CONCERNED THAT IF NORMAL USE WILL CAUSE THE INFERIOR DESIGNED SEAT TO BREAK WHAT WOULD HAPPEN IN A CRASH. IT APPEARS TSB IS FOR MODEL YEARS 2003 THRU 2007 . POSSIBLY THE SEAT DESIGN WAS IMPROVED FOR '08 AND LATER MODELS BUT NISSAN IS UNWILLING TO ISSUE A RECALL TO COVER THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402307May 22, 2011
ELECTRICAL SYSTEM
A RECURRING CHECK ENGINE LIGHT PROBLEM, HESITATION ON ACCELERATION AFTER SITTING IN TRAFFIC FOR A WHILE, POOR IDLING, AND THE EVEN A COMPLETE SHUTOFF WHILE MY GIRLFRIEND WAS DRIVING AND MY TWO DAUGHTERS AS PASSENGERS. THE CARS HAS COMPLETED SHUTOFF TWICE WHILE DRIVING. ONCE WHILE TURNING LEFT AT LOW SPEED AND THE OTHER ONE WHILE ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402341May 22, 2011
SEATS
2006 MURANO SEAT BROKE TODAY WHILE I WAS DRIVING. IT IS THE BRACKET IN THE LEFT-SIDE REAR OF THE DRIVER SEAT. IT WAS TERRIFYING WHEN IT HAPPENED AS I ALMOST CAUSED AN ACCIDENT!. SEATS ARE NOT SUPPOSED TO BREAK IN THIS MANNER. I JUST FOUND OUT THERE IS NOT A RECALL FOR THIS ISSUE. IT IS RIDICULOUS NOTHING IS BEING DONE ABOUT THIS. I AM AN ENGINEER AND IMMEDIATELY NOTICED THIS PART IS OF POOR DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402273May 21, 2011
SEATS
I WAS DRIVING MY 2005 NISSAN MURANO SE. I WAS GOING AROUND A RIGHT CURVE AND THE LEFT SIDE OF MY DRIVER'S SEAT BROKE, AND I WAS PITCHED BACK. I ALMOST WENT OFF THE ROAD. I WAS ABLE TO STOP THE CAR SAFELY AND CHECKED THE SEAT. THE LEFT BACK BRACKET IS BROKEN AND THE SEAT NOW LEANS TO THE LEFTAND BACK. I AM IN THE PROCESS OF GETTING REPAIR DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401473May 18, 2011
POWER TRAIN:DRIVELINE
1. OIL ON GROUND. 2. LEAKING SEAL ON TRANSFER CASE. CAN CAUSE DRIVE-TRAIN FAILURE. NOT SAFE. 3. REPAIR IN PROGRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400958May 15, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2003 NISSAN MURANO. LAST AUGUST IT BEGAN LOSING POWER WHILE DRIVING. IT IS LIKE THE CAR IS BEING THROWN INTO 1ST GEAR. THIS HAS HAPPENED 12-18 TIMES OVER THE LAST 4 MONTHS. THE CRAZY THING ABOUT THESE INCIDENTS IS THAT NO WARNING LIGHTS SHOW UP ON THE DASH NOR DOES THE CAR GIVE YOU ANY CODES INDICATING THAT ANYTHING WENT WRONG. TWO MONTHS AGO I TOOK IT TO RICK HILL NISSAN DEALERSHIP AND TOLD THEM WHAT WAS HAPPENING. HE HAD THE CAR A WEEK AND DROVE IT 66 MILES AND COULDN'T GET THE CAR TO DUPLICATE WHAT WAS HAPPENING TO ME. UNFORTUNATELY, THEY WONT WORK ON THE CAR UNLESS IS HAS A CODE SHOWING UP TELLING THEM WHAT IS WRONG. THIS PAST WEEK, I ALMOST RAN OVER MY FAMILY AS I WAS WAITING ON THEM TO COME OUT OF A STORE. I PROCEEDED TO DRIVE UP TO THE STORE TO PICK THEM UP WHEN THE CAR SURGED AND THE ENGINE STARTED RACING. I HAD TO SLAM ON THE BRAKES AND THROW THE CAR IN PARK TO GET IT TO STOP. THE ENGINE AND RPM'S WERE STILL RACING AND 4,000 RPMS. NO CODES WERE THROWN AND NO LIGHTS ON THE DASH AGAIN. 20 MINUTES LATER AS WE WERE COMING HOME, THE CAR LOST POWER AS IF THE TRANSMISSION SLIPPED INTO FIRST GEAR AND WE CREEPED ALL THE HOME AT 5 MPH, WITH ME HAVING THE PEDAL TO THE FLOOR. THIS TIME THERE WERE CODES, BUT WHEN THE CAR WAS TURNED OFF IT WOULD NOT RESTART. I HAD IT TOWED TO THE DEALERSHIP AND THEY TOLD ME IT WAS THE IPDM. 825 DOLLARS FOR THE FIX. 51 MILES LATER THE CAR SLIPS AGAIN AND ACTS LIKE IT IS THROWN INTO FIRST GEAR. NO LIGHTS, NO CODES. AFTER READING MANY COMPLAINTS ON THE CVT TRANSMISSION IN THE 2003 MURANO I HAVE NO DOUBT THIS IS THE PROBLEM. THIS DEFECT HAS PUT MY FAMILY IN MANY DANGEROUS SITUATIONS IN THE PAST YEAR. NISSAN INCREASED THE WARRANTY FOR THIS TRANSMISSION TO 120,000 MILES. THIS IS NOT GOOD ENOUGH. I TOOK MINE IN WITH 118,500 BUT THEY SAID NOTHING WAS WRONG,BECAUSE THEY HAD NO CODES SHOWING A PROBLEM. NOW WITH 128,000 I AM SCREWED. THIS NEEDS TO BE A CLASS ACTION LAW SUIT OR A RECALL ON THE CVT TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400882May 14, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THEY ARE TELLING ME I HAVE TO REPLACE MY CATALYTIC CONVERTER, BECAUSE IT IS A GOVERNMENT REQUIREMENT. THIS IS COSTING 3300.00. LOOKING ONLINE, SOME CARS, THERE WAS A RECALL ON THIS PART WHY WASN'T THERE ONE ON THIS CAR IF IT IS HAVING TO BE REPLACED? 2004 NISSAN MURANO. I CAN NOT AFFORD SOMETHING LIKE THIS, AND A FAMILY WITH MY INCOME CAN NOT. I AM A SINGLE MOTHER WITH TWO KIDS. PLEASE LET ME KNOW WHAT I CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400675May 12, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE CONTACT WAS INFORMED THAT A SENSOR WITHIN THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399865May 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY MURANO SL AWD 2005 JUST STOPPED IN TRAFFIC AND ALSO WHILE IT WAS IDLING. IT WAS MOVING AND WHEN I GOT TO TRAFFIC, IT STALLED AND WOULDN'T BUDGE EVEN THOUGHT THE LIGHTS WERE STILL ON. THIS IS A REAL PROBLEM BECAUSE AN 18 WHEELER CAN JUST RAM INTO ME WHEN THIS MISHAP HAPPENS. UPDATED 08/05/11 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399924May 10, 2011
VISIBILITY
THE DRIVER SIDE VISOR FELL DOWN ONE DAY AND WILL NO LONGER STAY IN UP POSITION. IT MUST BE LEFT DOWN FLUSH AGAINST THE WINDOW WHICH OBSTRUCTS THE DRIVERS VIEW OF THE ROADWAY. THE VISOR REPAIR IS COVERED BY MY WARRANTY BUT MY DEDUCTIBLE IS $200 AND TO FIX THE VISOR WITHOUT THE WARRANTY IS OVER $300. FROM WHAT I HAVE READ, THIS IS AN ONGOING ISSUE AND A SERIOUS SAFETY ISSUE FOR DRIVERS. PEOPLE WHO HAVE GOTTEN THEM REPLACED CONTINUE TO HAVE THIS ISSUE AND THE VISOR SHOULD BE RECALLED AND REPLACED WITH ONE THAT WORKS IN EVERY OTHER CAR. THERE ARE A LOT OF COMPLAINTS HERE AND IT DOESN'T APPEAR THAT ANYONE IS DOING ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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