Nissan Murano Complaints

5,967 consumer complaints on file.

#10864694May 12, 2016
AIR BAGS
IF THE MOTOR IS STARTED PRIOR TO AN ADULT PASSENGER SITTING DOWN IN THE FRONT SEAT THE PASSENGER AIR BAG IS NOT TURNED ON WHEN THERE IS NO PASSENGER IN THE SEAT AND NOTHING ELSE IN IN THE SEAT THE PASSENGER AIR BAG IS TURNED ON WHILE DRIVING. THE PASSENGER AIR BAG IS TURNED OFF WHILE STATIONARY, WHILE DRIVING AND TURNING WITH A FULL GROWN ADULT IN THE SEAT. IF YOU STOP THE VEHICLE AND TURN THE ENGINE OFF WITH THE ADULT PASSENGER REMAINING IN PLACE AND RESTART THE ENGINE THE PASSENGER AIR BAG WILL TURN ON. THIS HAPPENS EACH TIME WE DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864245May 10, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 15 MPH AND APPROACHING THE DRIVEWAY, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864285May 10, 2016
SEATS
A BRACKET UNDER THE DRIVER SEAT LEFT REAR SIDE SNAPPED. IT OCCURED IN THE PROCESS OF PULLING OFF TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864093May 10, 2016
VEHICLE SPEED CONTROL
CAR HESITATION. I FIND THAT AFTER I AM STOPPED AT A RED LIGHT AND THEN I PULL OUT TO THE MIDDLE OF THE INTERSECTION WHEN THE LIGHT CHANGES (STOPPING AGAIN WAITING FOR ONCOMING TRAFFIC), THE GAS PEDAL DOES NOTHING WHEN I TRY TO MAKE THE TURN. I HAVE TO RELEASE THE PEDAL AND PUSH IT AGAIN, USUALLY IN A HURRY SO I DON'T GET HIT BY ONCOMING CARS. THE PROBLEM IS NOT CONSISTENT. PRETTY SCARY WHEN YOU EXPECT THE CAR TO MOVE AND IT DOES NOT. SO IT APPEARS THAT THE PROBLEM BECOMES EVIDENT WHEN I MAKE A SMALL MOVEMENT, STOP AND THEN GO AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864101May 10, 2016
SEATS
THE DRIVERS SEAT MOUNTING BRACKET FAILED AND THE SEAT FELL. APPARENTLY THIS HAS HAPPENED TO OTHERS ON THIS MODEL YEAR? I BELIEVE THIS IS A SAFETY CONCERN AS A DRIVER COULD LOSE CONTROL IF THE BRACKET SNAPS LIKE MINE DID. LUCKILY MINE WAS STATIONARY WHEN IT SNAPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863913May 9, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING AT AN UNDISCLOSED SPEED, ALL POWER TO THE VEHICLE SEIZED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863293May 5, 2016
AIR BAGS, STEERING, UNKNOWN OR OTHER
TAKATA RECALL .... MY PASSENGER AIRBAG LIGHT HAS BEEN ON FOR ABOUT 3 YRS. NOW AND WHEN IT HAS BEEN HOOKED UP TO A COMPUTER RESULTS ALWAYS COME BACK THE SAME... ERROR IN AIRBAG. NOW I'VE CONTACTED NISSAN AND THEY ARE TELLING ME THAT EVEN THOUGH I MAY HAVE A TAKATA AIRBAG MY VIN # IS NOT ON THE RECALL LIST SO THEREFORE THEY CANNOT DO ANYTHING ABOUT THE PROBLEM. I WOULD HAVE TO PAY OUT OF MY OWN POCKET TO HAVE IT FIXED. NOW THEY DID TELL ME THAT ACCORDING TO THEIR RECORDS AND WITH THE VIN # THAT WAS GIVEN TO THEM IN OCT 2008 MY MURANO ALREADY HAD BEEN SERVICED FOR PASSENGER SIDE AIRBAG LIGHT STAYING ON. SO BASICALLY WHAT THEY WERE SAYING WAS THAT MY MURANO HAD ALREADY USED THE ONE FREE SERVICE CHECK IN OCT 2008 FOR AIRBAG. FIRST OF ALL, MY VEHICLE IS AN 09, SO NISSAN ALREADY ADMITTED THAT ACCORDING TO THEIR RECORDS AND MY VIN # THAT I WAS ALREADY HAVING AIRBAG ISSUES BEFORE THE VEHICLE WAS RELEASED TO BE SOLD. I PURCHASED IT AT BEGINNING OF 2012 AND 2013 IS WHEN MY AIRBAG LIGHT CAME ON. NOW I HAVE HAD IT CLEARED AND SEEMS LIKE IF IT IS COLD CAUSE I DO LIVE IN OHIO, BUT IF I CLEAR IT TODAY AND IT'S NOT REALLY COLD IT MAY NOT COME ON, BUT AS SOON AS IT GETS COLD IT COMES RIGHT BACK ON. NOW THERE HAS BEEN TIMES WHERE IT HAS BEEN CLEARED AND AS SOON AS YOU TURN OFF THE ENGINE AND START IT BACK UP IT COMES RIGHT BACK ON. I ALSO AM HAVING ISSUES WITH TPMS, NO MATTER WHAT TIRES I BUY I AM CONSTANTLY BATTLING THE LOW TIRE PRESSURE LIGHT. IT'S BEEN TAKING TO TIRE SHOPS AND BEEN CHECKED FOR SLOW LEAKS AND LEAKS AROUND THE VALVE STEM, NOTHING. I HAVE ALSO HAD TO REPLACE THE MOTORS IN MT STEERING WHEEL BECAUSE BOTH OF THOSE WENT OUT ON ME. NOW MY NEW ISSUE IS MY AIR VENTS. WHEN THE DEFROST IS ON CERTAIN AIR VENTS DO NOT SHUT OFF, AIR STILL COMES THROUGH THEM. AND IN THE WINTER I FEEL LIKE THERE IS COLD AIR BLOWING UP THROUGH THE FLOOR. NO ISSUES WITH 04 MURANO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863389May 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 30 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED HEAD AND ARM INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN HOME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10863073May 4, 2016
AIR BAGS
PASSENGER AIR BAG LIGHT COMES ON SHOWING AIR BAG OFF WHILE PASSENGER IN SEAT. HAVE HAD IT IN SEVERAL TIMES AND CAN'T FIND PROBLEM. DO NOT FEEL COMFORTABLE TRAVELING WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863185May 4, 2016
UNKNOWN OR OTHER
THE BACK UP CAMERA ON THIS VEHICLE IS ALMOST USELESS DURING THE BRIGHT OF DAY. VERY CLOUDY, BUT WORKS GOOD IN DARK IF THERE IS A LITTLE LIGHT AROUND. BEEN IN OTHER CARS WITH GREAT CAMERAS. OTHER THAN THE HARD TO GET TOYO TIRES ON MY CAR, I LOVE THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863280May 4, 2016
SEATS
DURING NORMAL USE THE DRIVER'S SEAT BROKE LOOSE FROM THE SEAT RAIL. I WAS VERY LUCKY THAT THIS OCCURRED WHEN I WENT TO GET INTO THE VEHICLE WHILE IN MY GARAGE AND NOT WHILE I WAS DRIVING OR DURING A CRASH. UPON INSPECTION THE TRIP STEEL HOLLOWED OUT PLATE CONNECTING THE SEAT TO THE RAIL BROKE. I AM A MECHANICAL ENGINEER AND THE DESIGN OF THIS PART WAS CLEARLY NOT STRONG ENOUGH TO SURVIVE A CRASH. INSTEAD OF BEING A SOLID PIECE OF THICK STEEL IT WAS HOLLOWED OUT AND THE THIN STRIPS LEFT TO ATTACH THE SEAT TO THE RAIL WERE NOT STRONG ENOUGH TO WITHSTAND NORMAL USE MUCH LESS THE FORCE CAUSED BY A CRASH. THE REDESIGNED REPLACEMENT PART WAS A MUCH STRONGER SOLID PIECE OF METAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862733May 3, 2016
STRUCTURE:BODY:HOOD
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THE SUN PRODUCED A STRONG GLARE WHEN IT REFLECTED OFF THE HOOD OF THE VEHICLE. THE GLARE TEMPORY BLINDED THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862810May 3, 2016
UNKNOWN OR OTHER
SUN VISORS ON BOTH THE DRIVERS AND PASSENGERS SIDE ARE LOOSE AND FALL DOWN WITHOUT THE ABILITY TO STAY UP. THIS PRESENTS VISIBILITY ISSUES AND ARE A SAFETY HAZARD. THIS IS HARDLY A NEW COMPLAINT, IS A KNOWN ISSUE TO NISSAN AND THEY SEEM UNWILLING TO FIX A SAFETY ISSUE THEY ARE RESPONSIBLE FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862521May 2, 2016
FUEL/PROPULSION SYSTEM
P0463 CODE NEEDS A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862637May 2, 2016
AIR BAGS
THE PASSENGER AIR BAG LIGHT AND THE MAIN AIR BAG INDICATOR LIGHTS ARE BOTH ON OUR MURANO. WE ARE SEEING THE EXACT SAME ISSUES AS IN THE RECALL FOR CERTAIN 2009 NISSAN MURANOS AND OUR MURANO IS BARELY OUTSIDE THE WINDOW OF RECALLED MURANOS. THE DEALERSHIP SAYS THEY CAN'T HELP US SINCE IT WAS BUILT BARELY OUTSIDE THE DATES OF THE RECALLED MURANOS EVEN THOUGH IT IS THE EXACT SAME ISSUE. PLUS NISSAN KEEPS HAVING THE SAME ISSUES WITH DIFFERENT YEARS OF MURANOS, SO IT IS PRETTY OBVIOUS THEY HAVE A WIDESPREAD PROBLEM WITH THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862380May 1, 2016
SEATS
REAR LEFT ANCHOR BRACKET SHEERED OFF CAUSING THE SEAT TO FALL WHILE DRIVING. ALMOST WRECKED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862422May 1, 2016
AIR BAGS
PASSENGER AIR BAG LIGHT COMES ON SHOWING AIR BAG OFF WHILE PASSENGER IN SEAT. HAVE HAD IT IN SEVERAL TIMES AND CAN'T FIND PROBLEM. DO NOT FEEL COMFORTABLE TRAVELING WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862312April 30, 2016
AIR BAGS
PASSENGER SIDE AIRBAG STAYS OFF ,REGARDLESS IF SOMEONE IS SEATING ON PASSENGER SIDE. SOMETIMES IT STAYS OFF FOR 10, 15, OR 30 MINUTES, AS IF THE SENSOR DOESN'T SEEM TO ACTIVATE. AT FIRST WE THOUGHT IT WAS JUST US DOING SOMETHING WRONG ,CAUSE IT DOESN'T HAPPEN ALL THE TIME. SOMETIMES IT WORKS AND THEN SOME DAYS IT DOESN'T.IT HAPPENS WHEN DRIVING OR FIRST STARTING THE VEHICLE.WE CALLED WHERE WE BOUGHT THE CAR AND TOLD US OUR CAR WAS NOT INCLUDED IN THE RECALL, BUT THEY WILL LOOK INTO IT,SINCE WE JUST PURCHASED THIS CAR IN OCTOBER 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862335April 30, 2016
AIR BAGS
THE FRONT PASSENGER AIR BAG SENSOR CONSISTENTLY FAILS TO RECOGNIZE THE 150 POUND PASSENGER RIDING IN THE CAR. IF, WHILE STARTING THE CAR, THE FRONT PASSENGER MOVES IN ANY FASHION, THE AIR BAG INDICATOR REMAINS ON, INDICATING THE AIR BAG IS "OFF". NO MATTER WHAT THE PASSENGER DOES, INCLUDING PUTTING THE SEAT BELT ON OR OFF, ONCE THE AIR BAG SENSOR IS ON, IT WILL NOT GO OFF. I MUST THEN TURN THE CAR OFF, ASK THE PASSENGER TO HOLD PERFECTLY STILL, THEN RESTART THE ENGINE. IF THE PASSENGER REMAINS PERFECTLY STILL WHILE THE CAR IS TURNED ON, THE AIR BAG SENSOR WILL TURN OFF, INDICATING THE AIR BAG IS "ON". THIS OCCURS EVERYTIME I START THE CAR. IF I DO NOT TAKE THIS VERY SPECIFIC SET OF STEPS, AND I SUBSEQUENTLY FAIL TO NOTICE THE INDICATOR REMAINS ON (AIR BAG OFF), MY PASSENGER IS IN DANGER WHILE DRIVING. IF THE PASSENGER ENTERS THE CAR WHILE THE ENGINE IS ALREADY RUNNING, I GET NO INDICATION WHATSOEVER FROM THE AIR BAG SENSOR. FOR EXAMPLE, IS IT ACTIVATED OR NOT? I HAVE ZERO CONFIDENCE IN THE FRONT PASSENGER AIR BAG SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861698April 27, 2016
VEHICLE SPEED CONTROL, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STARTED TO LOOSE POWER AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT DID NOT RESPOND. THE STEERING ABILITY BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS POWERED OFF AND RESTARTED AND THE VEHICLE RESUMED TO NORMAL. IN ADDITION, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WAS REPAIRED UNDER A MANUFACTURERS RECALL RELATED TO THE FAILURE IN 2005. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE OCCURRED EIGHTEEN TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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