Nissan Murano Complaints

5,967 consumer complaints on file.

#10861513April 26, 2016
AIR BAGS, ENGINE, SEATS
DRIVER'S SEAT - THE BRACKET IN THE REAR LEFT THAT SUPPORTS THE SEAT BROKE WHILE DRIVING. AIR BAGS - THE AIR BAG LIGHT IS ON AND WILL NOT GO AWAY. WHEN I PURCHASED THE VEHICLE IN FEB. 2016, THE DEALER ASSURED ME IT WAS JUST A GLITCH IN THE DISPLAY. ENGINE - STARTED RUNNING ROUGH ABOUT A WEEK AGO, WHILE WE WERE HEADED OUT OF TOWN. CANCELLED THAT TRIP. THREW A "CYLINDER 3 MISFIRE" CODE. MY HUSBAND REPLACED THAT PLUG AND COIL AND IT CONTINUED TO RUN ROUGH. TODAY, IT OVERHEATED AND STARTED DUMPING FLUID ON THE GROUND. THE SUSPENSION IS ALSO FAILING. WHEN WE HIT A BUMP OR POTHOLE, IT FEELS LIKE THE FRONT END IS GOING TO FALL OFF. I LOVED THIS CAR WHEN WE BOUGHT IT AND WHEN IT RUNS RIGHT, BUT RIGHT NOW, I AM COMPLETELY DISGUSTED. I HAVE ONLY OWNED IT FOR TWO MONTHS. I FEEL LIKE WE WERE ROBBED AND WE AREN'T IN THE FINANCIAL STANDING TO REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861205April 25, 2016
ENGINE
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED SEVERAL TIMES AND SHORTLY AFTER THE VEHICLE RANDOMLY RESTARTED EACH TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V169000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861346April 25, 2016
POWER TRAIN
I WAS TRYING TO ACCELERATE FROM A STOP, WHEN THE CAR REFUSED TO RESPOND TO THE PRESS OF THE GAS PEDAL. FINALLY, IT SLOWLY ACCELERATED UP TO 10 MPH, THEN THE TRANSMISSION SHIFTED AND THE CAR TOOK OFF RAPIDLY. FORTUNATELY, I WAS ABLE TO CONTROL IT. PROBLEM IS REPEATABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861100April 23, 2016
POWER TRAIN
LEAKING TRANSFER CASE. ON MARCH 15, 2016, AT 72,549 MILES, THE CVT TRANSMISSION ON MY 2010 NISSAN MURANO LE FAILED AS I WAS PULLING OUT OF A LOWE'S PARKING LOT. NISSAN HAD EXTENDED THEIR WARRANTY TO 10 YEARS OR 120,000 MILES SO THEY REPLACED THE CVT TRANSMISSION FREE OF CHARGE AND RETURNED THE VEHICLE TO ME ON MARCH 22, 2016. ON MARCH 29, 2016 I NOTICED A BROWN OILY FLUID LEAKING ON MY GARAGE FLOOR. I TOOK IT BACK TO THE SAME NISSAN DEALERERSHIP, AND THEY SAID THE CVT TRANSMISSION WAS FINE BUT NOW I HAD A LEAKING TRANSFER CASE. UNFORTUNATELY, THE TRANSFER CASE WAS NOT COVERED UNDER THEIR EXTENDED WARRANTY FOR THE TRANSMISSION AND I PAID OVER $1300 OUT OF POCKET TO REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859901April 16, 2016
SEATS
DRIVER SEAT LOOSE AND WHEN YOU TRY AND ADJUST THE SEAT IT GOES SIDEWAYS. VEHICLE WAS MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854750April 11, 2016
ELECTRICAL SYSTEM
WHILE DRIVING THE POWER LOCKS, WINDOWS, SEAT ADJUSTER, ALARM AND LIFT GATE STOPPED WORKING. NO POWER TO THE MAIN WINDOW/LOCK SWITCH ON THE DRIVERS SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854812April 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IT WAS DIAGNOSED THAT THE ORC MODULE FAILED AND THE PASSENGER SEAT NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 89,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854697April 11, 2016
ELECTRICAL SYSTEM, SEATS
WHILE I WAS DRIVING I STOPPED AT A RESTAURANT AND WHEN I TRIED TO ROLL MY WINDOWS DOWN, THE POWER LOCKS, WINDOWS, ALARM, SEAT ADJUSTER, BRAKE PEDAL/ACCELERATOR, REAR HATCH STOPPED WORKING. NO POWER TO THE MAIN WINDOW SWITCH PANEL. JUST STOPPED WORKING ONE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854630April 10, 2016
ENGINE AND ENGINE COOLING, ENGINE
ON 4/8/15, WHILE ABOUT TO MAKE A LEFT TURN AT A TRAFFIC LIGHT, MY CAR STALLED WITHOUT ANY WARNING. STARTED UP AFTER TWO ATTEMPTS. SERVICE ENGINE LIGHT CAME ON AND HAS REMAINS ON CURRENTLY. CONTACTED NISSAN SPECIALIST ON A WEBSITE WHO ADVISED IT COULD BE CRANK POSITION AND/OR CAMSHAFT SENSOR(S). I TOOK IT TO FIRESTONE TO HAVE IT SCANNED. POSITIVE FOR CODES P0725(ENGINE SPEED SIGNAL CIRCUIT MALFUNCTION) AND P0340(CAMSHAFT POSITION SENSOR CIRCUIT FAILURE). PURCHASED MY VEHICLE IN AUGUST 2003. NEVER NOTIFIED BY NISSAN OF RECALL FOR SENSORS(NHTSA #03V4550000). CALLED LOCAL DEALERSHIP ON 4/9/16 WHO ADVISED ME THAT MY VIN NUMBER IS NOT ON THE LIST FOR MY VEHICLE TO BE REPAIRED, DESPITE HAVING THE SAME COMPLICATION IDENTIFIED BY NISSAN AND NHTSA WHICH NECESSITATED THE RECALL. IN ADDITION, LETTER WRITTEN BY THETECHNICAL COMPLIANCE DEPARTMENT OF NISSAN TO THE NHTSA, DATED 12/4/03, CLEARLY STATES THAT MY CAR IS INCLUDED IN THE LIST OF RECALLED VEHICLES. NO UPDATED LETTER OR OTHER PUBLIC INFORMATION FOUND STATING THAT CERTAIN VIN NUMBERS ARE REQUIRED TO HAVE CAR REPAIRED. THIS IS A GROSS SAFETY ISSUE AND I AM NOT CLEAR AS TO WHY THEY ARE REFUSING TO SERVICE MY VEHICLE AS PER THE RECALL. PLEASE ADDRESS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854594April 9, 2016
POWER TRAIN
JUST BOUGHT THE VEHICLE IN JANUARY OF 2016 THINKING IT WOULD BE A GOOD USED CAR. I WAS WRONG IT HAS 155,000 MILES ON IT. TODAY I WAS DRIVING HOME FROM WORK WAS STOP AT STOPLIGHT WENT TO TAKE OFF AND IT STALLED AND THE CHECK ENGINE LIGHT CAME ON, I WAS ABLE TO FINALLY MOVE IT FORM THE ROAD AND IT WOULDN'T GO ABOVE 5 MPH, SO I TURNED IT OFF THEN BACK ON IT STARTED TO DRIVE FINE I DIDN'T TAKE ANY CHANCES HAD IT TOWED TO A FRIENDS REPAIR SHOP WERE CHECKED THE CODES AND IT WAS ALL FOR THE TRANSMISSION. THIS COULD HAVE CAUSED A HUGE WRECK AS THE ROAD I WAS ON IS EXTREMELY BUSY. THIS VERY UNSAFE FOR NISSAN NOT TO DO ANYTHING ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854601April 9, 2016
STRUCTURE:BODY
WHEN MY HUSBAND PULLED THE DRIVER'S SIDE HANDLE TO OPEN THE DOOR, THE HANDLE CAME OFF IN HIS HAND. THE REPAIR COST $297.50 ( QUOTED PRICE WAS $350 AND WE HAD A 15% DISCOUNT COUPON) INTERESTINGLY THEY HAD THE HANDLE IN STOCK. ATTACHED PICTURE OF HANDLE SHOWS A HALLOW AREA THAT SEEMS LIKE IT COULD BE A DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854602April 9, 2016
ELECTRICAL SYSTEM
THE POWER DOOR LOCKS ON THE FRONT PASSENGER DOOR AND TRUNK WILL NOT OPEN WHEN THE WEATHER IS WARM. THE NISSAN DEALER SAYS THE ACTUATORS ARE PROBABLY TO BLAME AND IT IS A COMMON PROBLEM. THE REPAIR IS ABOUT $600 PER LOCK. THERE IS NO KEY HOLE TO USE TO GAIN ACCESS FROM THE OUTSIDE. THE ONLY KEY ACCESS IS THE DRIVER'S DOOR. THIS CREATES A SAFETY PROBLEM, ESPECIALLY FOR TRUNK ACCESS BY ELDERLY FOLK, WHO HAVE TO CLIMB INTO THE TRUNK AREA TO OPEN THE TRUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854352April 8, 2016
UNKNOWN OR OTHER
WHILE VEHICLE WAS UNDER EXTENDED WARRANTY, AND AT APPROXIMATELY 60,000 MILES THE DRIVER SIDE SUN VISOR FAILED TO STAY IN ITS STOWED/RAISED POSITION. DRIVER SIDE VISOR WOULD DROP RAPIDLY INTO FIELD OF VIEW UNEXPECTEDLY AND AT THE SLIGHTEST ROAD VIBRATION AS WE TRAVELED ALONG. MONTHS WERE SPENT DRIVING WITH LEFT HAND OCCUPIED AS A TOOL TO HOLD THE DEFECTIVE VISOR UP AND OUT OF VISUAL FIELD. WHILE HANDS AND COMPLETE ATTENTION ARE NEEDED FOR SAFE VEHICLE OPERATION, MANAGING A FAULTY SUN VISOR TO MAINTAIN FULL VIEW OF ROAD DETAILS IS A SERIOUS DISTRACTION. DISTRACTED DRIVING IS RECOGNIZED/DOCUMENTED BY A MULTITUDE OF ACCIDENTS, OFTEN OF DEADLY CONSEQUENCE. THE DEFECTIVE DRIVER'S VISOR WAS REPLACED AT OUR EXPENSE, NO WARRANTY, HOWEVER, FAILED IN THE SAME IRRITATING AND DANGEROUS MANNER IN LESS THAN TWO YEARS. FOR SAFETY SAKE I'LL MOST LIKELY REMOVE THE DEFECTIVE VISOR AND TOSS TO TRASH BEFORE A THIRD VISOR IS PURCHASED WITH SAME DANGEROUS, VISUAL-OBSTRUCTING, BUILT-IN MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854394April 8, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2005 NISSAN MURANO. WHILE DRIVING 25 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO RESTRAIN THE DRIVER. AS A RESULT, THE CONTACT SUSTAINED CHEST AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED NECK, KNEE, SHOULDER, AND RIGHT WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10853884April 6, 2016
SEATS
FRONT DRIVER SIDE SEAT IS BROKEN. IT LEANS TO THE LEFT . THIS IS SO DANGEROUS . SUCH A SAFETY HAZARD. AND NISSAN CORPORATE WAS NO HELP. TOLD ME I HAD TO PAY FOR A DIAGNOSE TEST. AND HAVE THEM SEND IT IN AND THEY WOULD LOOK AT IT. AND WOULD GET BACK TO ME.. NOT A HAPPY PERSON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852995April 1, 2016
ENGINE
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 20 MPH, THE VEHICLE FELT SLUGGISH AS IF IT WOULD STALL. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852547March 30, 2016
UNKNOWN OR OTHER
SUNROOF GLASS BROKE FOR NO APPARENT REASON. THIS HAPPENED IN SEPTEMBER 2015; CAR HAD BEEN PARKED IN THE SUN, FOLLOWED BY A THUNDERSTORM. WE DISCOVERED WATER COMING IN AROUND THE SLIDING INTERIOR SUNROOF PANEL AND SUBSEQUENTLY FOUND SUNROOF GLASS SHATTERED. IT HAS BEEN REPLACED UNDER THE GLASS COVERAGE OF OUR INSURANCE. RECENT STORY OF OTHER SIMILAR COMPLAINTS AT HTTP://WWW.WSFA.COM/STORY/28945992/DANGER-AHEAD-EXPLODING-SUNROOFS-A-SURPRISINGLY-COMMON-PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852474March 30, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE THE VEHICLE WAS BEING INSPECTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OSC SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852200March 29, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE PULLING OFF FROM A STOP, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE FAILED TO DECELERATE AND CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT END OF THE VEHICLE WAS REPAIRED. ALSO, THE FRONT AND REAR CAMSHAFT SENSORS AND ALTERNATOR WERE REPLACED. THE FAILURE PERSISTED AFTER THE REPAIRS WERE PERFORMED. THE CONTACT ALSO MENTIONED THAT, ON NUMEROUS OCCASIONS, THE VEHICLE STALLED AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10851940March 28, 2016
POWER TRAIN
I PURCHASED MY MURANO FROM A USED CAR DEALER 9 MONTHS AGO. UNTIL RECENTLY THE CAR WAS WORKING GREAT, HOWEVER RECENTLY, THE CAR STOPPED ACCELERATING.. AFTER SHUTTING THE CAR OFF FOR A FEW MOMENTS AND RESTARTING THE ACCELERATION ISSUE APPEARS TO BE SOLVED. THE FOLLOWING DAY THE ISSUE CONTINUED AFTER I STOPPED AT A LIGHT. AFTER DEPRESSING THE ACCELERATOR FOR A FEW SECONDS, THE CAR FEELS LIKE IT IS GOING TO STALL. AFTER SHUTTING THE CAR OFF AND TURING IT BACK ON IT TAKES OF LIKE IT IS IN A DRAG RACE BUT SEEMS TO TEMPORARILY SOLVE THE ISSUE UNTIL YOU COME TO A STOP, THIS HAS BECOME A CONSTANT ROUTINE WHEN DRIVING THE VEHICLE. WHEN THE CAR COMES TO A FULL STOP (AS IN TRAFFIC) IT FEELS LIKE IT WANTS TO STALL. YOU CAN KEEP IT GOING BY KEEPING ONE FOOT ON THE GAS AND ONE ON THE BRAKE THEN WHEN THE ACCELERATOR IS PRESSED, THE CAR TAKES OFF LIKE IN A DRAG RACE. I WAS INFORMED BY A NISSAN DEALER THAT THE CAUSE OF THE STALLING IS THE POWER TRAIN; THE COST OF WHICH TO REPLACE WILL BE UPWARDS OF $4000. AFTER DOING MY OWN RESEARCH I FOUND OUT THAT THE ISSUES I AM EXPERIENCING IS COMMON TO MURANOS MANUFACTURED BETWEEN 2003-2009 AND THAT NISSAN HAS STEADFASTLY REFUSED TO RECALL THE VEHICLES AND FIX THESE FAULTY CVTS. THIS IS QUITE PERPLEXING AS MANY THOUSANDS OF PEOPLE ACROSS THE COUNTRY HAVE REPORTED SIMILAR ISSUES. I CANNOT AFFORD THIS COSTLY REPAIR AND I AM STILL MAKING PAYMENTS ON THE CAR. BECAUSE THIS IS SUCH A COMMON PROBLEM AND A GREAT SAFETY ISSUE, NISSAN NEEDS TO BE FORCED TO RECALL THESE CARS AND REPLACE THE PART THAT IS CAUSING THE PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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