Nissan Murano Complaints

5,967 consumer complaints on file.

#10870674May 24, 2016
ELECTRICAL SYSTEM
"TAKATA RECALL" NHTSA CAMPAIGN NUMBER: 05V319000 I EXPERIENCED THE EXACT SAME ISSUE DESCRIBED IN THE CAMPAIGN NUMBER ABOVE. I CALLED THE PISCHKE MOTORS NISSAN IN LACROSSE WISCONSIN ABOUT THE PROBLEM. THEY SIMPLY TOLD ME THAT THERE WAS NO RECALL REGARDING THAT ISSUE. THEY SAID THAT MY MURANO WAS MADE AFTER THAT RECALL WAS ADDRESSED HOWEVER, AS MENTIONED, I'AM SEEING THE EXACT SAME PROBLEM. THE VEHICLE WAS IN A PARKING LOT IN MOTION WHEN IT FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870368May 23, 2016
SEATS
DRIVERS BROKE AWAY FROM RAIL WHEN APPLYING BRAKES TO AVOID FRONT-END COLLISION. NISSAN WILL NOT FORCE THE OEM JOHNSON TO MAKE REPAIRS. NOT GOOD PR. NISSAN WILL NOT REPAIR, EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870390May 23, 2016
POWER TRAIN
THE VEHICLE LOST POWER WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC LOT AND THEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870437May 23, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, WHEN THE VEHICLE WAS ON AN INCLINE AND THE ACCELERATOR PEDAL WAS DEPRESSED TO GO FORWARD, THE VEHICLE WOULD GO IN REVERSE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CDT TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870224May 22, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
IT DOES NOT ACCELERATE FROM A STOP VERY WELL. SOMETIMES I TRY TO PULL INTO TRAFFIC AND CANNOT ACCELERATE FAST ENOUGH AND FEEL TERRIBLY FRIGHTENED THAT I WILL BE HIT FROM BEHIND AS A RESULT. IT SEEMS TO BE WORSE WHEN GOING UPHILL. AFTER 5 SECONDS MAYBE IT KICKS IN AND BEGINS ACCELERATING. THIS IS AN EXTREMELY DANGEROUS PROBLEM. I FEEL LIKE IT WILL CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870243May 22, 2016
UNKNOWN OR OTHER
DRIVER SIDE VISOR WON'T STAY UP. PROBLEM STARTED 6 YEARS AGO. INHERENT PROBLEM DESIGN AS REPLACING THE VISOR WILL ONLY SOLVE THE PROBLEM FOR A SEASON AND THEN IT WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10869976May 20, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THE SUNROOF EXPLODED. NISSSAN REPLACED AT NO EXPENSE TO THE CONTACT. UPDATED 07/13/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870002May 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE VEHICLE WAS STARTED, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE OCS AND TPMS SENSORS NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE WARRANTY EXPIRED AND THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT SUPPORTED THE DEALER'S RECOMMENDATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000. UPDATED 06/10/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870104May 20, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING 65 MPH, THE FUEL GAUGE BEGAN TO FLUCTUATE BEFORE THE VEHICLE CAME TO A STOP. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO START UNTIL IT WAS REFILLED WITH FUEL. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUEL SENDING UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10869934May 19, 2016
VEHICLE SPEED CONTROL
2010 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO ENGINE SURGE PROBLEMS. *SMD THE CONSUMER STATED ON TWO SEPARATE OCCASIONS, WHILE WAITING FOR A TRAFFIC LIGHT TO CHANGE, THE ENGINE SURGED ON ITS OWN. THE FIRST TIME, HE WAS ABLE TO PRESS THE BRAKE. THE SECOND TIME, HE IMMEDIATELY PLACED THE VEHICLE INTO NEUTRAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865815May 19, 2016
ELECTRICAL SYSTEM
BRAKE LIKE AND BATTERY LIGHT CAME ON AND CAR JUST SHUT DOWN WITHIN 3 MILES. CAR ONLY 6 YEARS OLD. NEW BATTERY REPLACE A WEEK AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865899May 19, 2016
POWER TRAIN
GETTING RUMBLING NOISE WHEN VEHICLE IS RUNNING ON LOW GEARS. HAPPENING FROM LAST 3 YEARS. ONLINE FOUND OTHER COMPLAINING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865386May 17, 2016
AIR BAGS
SOMETIMES THE PASSENGER SEAT AIRBAG IS OFF EVEN THOUGH AN ADULT IS IN THE SEAT. IF I TURN THE IGNITION OFF AND BACK ON THE SENSOR WILL FUNCTION PROPERLY. THIS HAS HAPPENED AT RANDOM TIMES WITH THE LATEST EVENT SHOWN BY THE DATE IN THIS REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865066May 16, 2016
UNKNOWN OR OTHER
SAFETY RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864943May 14, 2016
POWER TRAIN
BOUGHT THE CAR USED AT ABOUT 110K IN DECEMBER 2015, HAD NO ISSUES AT ALL. FLASH FORWARD TO MAY 2ND 2016. AFTER SITTING IN START/STOP TRAFFIC FOR 20-30 MINUTES, THE TRAFFIC FINALLY STARTED TO FLOW, I ATTEMPTED TO ACCELERATE AND HAD A HORRIBLE, SHAKING, JERKING FROM THE VEHICLE. ABOUT 2 MILES LATER AFTER ARRIVING TO WORK AND TRYING TO TURN A CORNER AND APPLYING GAS AFTER THE CORNER, IT DID IT AGAIN, THIS TIME THOUGH IT CAUSED ME TO CLIP A BUMPER AROUND A CONCRETE BARRIER, THEN THE CAR LOST ALL POWER AND THE CHECK ENGINE LIGHT CAME ON. COULD NOT GET IT TO MOVE AT ALL. AFTER HAVING IT TOWED TO AN AUTHORIZED NISSAN DEALERSHIP, I FOUND OUT THE CVT HAD WENT OUT. I GUESS I CAN BE GLAD IT WENT OUT IN A PARKING GARAGE, BECAUSE IF IT WENT OUT WHERE THE INITIAL HESITATION HAPPENED, I WOULD HAVE BEEN IN A WRECK. 7.3K CASH MONEY SPENT ON THE VEHICLE, BUYING OUTRIGHT FROM A DEALER, NOW WITH ME BEING ASKED TO SPEND ANOTHER 4.5K ON A PART THAT NISSAN HAD ACKNOWLEDGED TO BE AN ISSUE, BECAUSE THE DRIVE TRAIN WARRANTY WAS EXTENDED TO 10 YEAR 120K WARRANTY. NEEDLESS TO SAY WITH ME BEING A FIRST TIME NISSAN BUYER AND BEING OUT THIS MUCH MONEY AND NO WAY TO COME UP WITH ANOTHER 4.5K, THIS WAS ALSO MY LAST NISSAN. PUT LESS THAN 2K ON IT WHEN I PURCHASED IT. EVEN WORSE IS WHEN THE NISSAN DEALERSHIP (PART OF THE SAME COMPANY WHO SOLD ME THE CAR FROM THEIR USED LOT) IS TALKING ME OUT OF REPAIRING THE CAR, BECAUSE THE TRADE IN VALUE WOULD ONLY BE THE SAME PRICE AS THE PART.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10864775May 13, 2016
SERVICE BRAKES
CAR BRAKE IS SPONGY AND WOULD HAVE TO PRESSED TO THE FLOOR BEFORE CAR STOPS. AT THE INITIAL APPLICATION OF THE BRAKES, THE CAR EJECTS FORWARD AND THEN STOPS. THERE IS VERY LITTLE PRESSURE IN THE BRAKE SYSTEM.HAVE TAKEN THE CAR TO NISSAN DEALERSHIP FOR REPAIR, FROM THE DEALERSHIP, IT APPEARS TO BE THE ABS SYSTEM. DOING ONLINE RESEARCH , THERE APPEARS TO BE A COMMON TREND OF BRAKE DEFECTS ON THIS MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864852May 13, 2016
UNKNOWN OR OTHER
I HAVE A 2004 MURANO AND THE DRIVERS SIDE SUN VISOR WILL NOT STAY UP. YOU WILL BE DRIVING DOWN THE ROAD AND IT FALLS DOWN IN YOUR FACE AND BLOCKS YOUR VISION. JUST TODAY I WAS DRIVING 70 DOWN A 6 LINE INTERSTATE AND IT FELL DOWN MULTIPLE TIMES. ME BEING 5'8" WHEN IT FALLS IT COMPLETELY BLOCKS MY VIEW AND THE CAR IN FRONT OF ME HAD SLAMMED THE BRAKES DUE TO AN OBJECT IN THE RD AND I WAS NEARLY INVOLVED IN A WRECK DUE TO THIS FAULTY SUN VISOR. SOMETHING NEEDS TO BE DONE TO FIX THESE BEFORE SOMEONE IS KILLED DUE TO IT. AND I KNOW I AM NOT THE ONLY ONE HAVING THIS PROBLEM. CAN SOMEONE ADVISE WHAT I CAN DO?? NISSAN PLEASE HELP BEFORE YOUR FAULTY SUN VISOR IS THE DEATH OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864633May 12, 2016
VEHICLE SPEED CONTROL
THREE TIMES IN TWO WEEKS I HAD CRUISE SET AT 49MPH AND SET INTELLIGENT CRUISE CONTROL RANGE TO THREE CAR LENGTHS AHEAD OF ME. ALL THREE TIMES THE VEHICLE THAT WAS AT LEASE 6-7 CAR LENGTHS AHEAD HAD MADE A RIGHT TURN AND WAS OUT OF MY LANE WHEN SUDDENLY THE CRUISE SHUTS DOWN AND THE AUTO BRAKES ARE ACTIVATED HARD ENOUGH TO LURCH ME FORWARD IN MY SEAT, THE THIRD TIME I ALMOST GOT REAR ENDED. TOOK TO THE DEALER WHO OF COURSE COULDN'T DUPLICATE THE ISSUE AND WAS TOLD NOT TO USE CRUISE CONTROL AROUND TOWN!!! I HAVE DOCUMENT ION INDICATING TIME AND DATES OF OCCURRENCES..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864665May 12, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC LOT AND THEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864690May 12, 2016
UNKNOWN OR OTHER
ON MY 2005 NISSAN MURANO ALL DOORS, INCLUDING GAS DOOR, EXCEPT DRIVERS DOOR WILL PERIODICALLY FAIL TO LOCK OR UNLOCK USING THE DOOR LOCK BUTTON ON DRIVERS DOOR OR KEY FOB. THE PROBLEM APPEARS TO BE LINKED TO THE AMBIENT TEMPERATURE, MOST LIKELY TO OCCUR ON HOT DAYS. THE SOUNDS YOU HEAR ARE THE SAME JUST SOMETIMES THE LOCK BUTTON JUST WIGGLES SLIGHTLY, RATHER THAN MOVING ENOUGH TO LOCK OR UNLOCK THE DOORS. THIS PROBLEM OCCURS AT ANY TIME, REGARDLESS OF VEHICLE MOVEMENT. I FIND IT ODD FOR ALL LOCK ACTUATORS TOO FAIL AT THE SAME TIME, THEN START WORKING AGAIN AT THE SAME TIME. THE DEALER WANTS 1600-2000 DOLLARS TO REPLACE ALL LOCK ACTUATORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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