Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#11044713November 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (FLETCHER JONES MOTORCARS, 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660 (949) 718-3000) WAS CONTACTED SEVERAL TIMES AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044714November 8, 2017
AIR BAGS, UNKNOWN OR OTHER
THE PASENGER-SIDE AIRBAGS DEPLOYED WITHOUT A COLLISION. THE CAR WAS IN MOTION AND THE AIRBAGS DEPLOYED WITHOUT EVEN HITTING A POTHOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044191November 7, 2017
AIR BAGS
TAKATA RECALL - I'VE CONTACTED TWO DEALERSHIPS (MERCEDES BENZ OF SAN JOSE AND MERCDES BENZ OF STEVENS CREEK) BOTH CONTINUE TO SAY THAT THERE ARE NO PARTS. I DON'T WANT TO GET INJURED BY THE AIRBAG IF THERE IS AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044192November 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEYES EUROPEAN, LLC (5400 VAN NUYS BLVD., VAN NUYS, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044290November 7, 2017
AIR BAGS
TAKATA RECALL - IT'S BEEN OVER A YEAR SINCE THE RECALL AND DEALER STILL SAYS THERE ARE NO REPLACEMENT PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044326November 7, 2017
AIR BAGS
PARTS NOT YET AVAILABLE TO MERCEDES DEALERSHIP TO REPLACE AIR BAGS. TAKING ENTIRELY TOO LONG . DO NOT WANT TO DRIVE THE CAR WITH THE POTENTIAL PROBLEM DESCRIBED TO ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043990November 6, 2017
AIR BAGS
RECALL #2016020003 TAKATA AIRBAG RECALL. STILL NO PART AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043723November 6, 2017
AIR BAGS
TAKATA RECALL: LOCAL DEALERSHIP SAID THAT REPLACEMENT PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043736November 6, 2017
AIR BAGS
I RECEIVED A LETTER FROM MERCEDES IN MARCH 2017 THAT MY VEHICLE NEEDS TO HAVE IT'S AIR BAG REPLACED. MY DEALER IN MERCEDES DEALER IN CALABASAS HAS HAD NO APPROVAL OR INSTRUCTIONS TO REPLACE THE BAG AT THAT TIME AND IS NOT REPLACING MY AIRBAG. I JUST SPOKE TO MERCEDES CALABASAS ON 11/3/2017 WITH THE SAME ANSWER. PLEASE REPLACE MY AIR BAG...ITS BEEN ONE YEAR AND I HAVE BEEN WORRIED THAT MY AIR BUGS WILL NOT DEPLOY. I WAS IN AN ACCIDENT AND NO AIR BAG DEPLOYMENT WHEN SOMEONE BACKED INTO THE FRONT OF MY CAR WHILE I WAS STATIONARY. I BUY AN EXPENSIVE CAR AND I HAVE TO WAIT OVER A YEAR FOR A DEFECTIVE AIR BAG..THIS IS UNACCEPTABLE! THE FACT I HAVE HAD THIS CAR SINCE IT WAS MANUFACTURED WITH A DEFECTIVE BAG IS NOT MERCEDES WAY OF DOING BUSINESS. I WANT THE CAR REPLACED IF THE AIR BAGS AREN'T REPLACED IMMEDIATELY. I AM PUTTING MY 13 YEAR OLD DAUGHTER AND FAMILY AT R
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11043751November 6, 2017
AIR BAGS
TAKATA RECALL, MY LOCAL MERCEDES DEALER HAS NOT RECEIVED THE REPLACEMENT AIRBAGS AND DOESN'T KNOW WHEN THEY WILL GET THE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043777November 6, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043938November 6, 2017
AIR BAGS
TAKATA RECALL PLEASE SEE ATTACHED PDF FOR MY WRITTEN EXPLANATION. FOR SOME REASON YOUR SYSTEM WOULD NOT ACCEPT WHAT I HAD TYPED HERE, EVEN THOUGH IT WAS WELL UNDER 1900 CHARACTERS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043365November 5, 2017
AIR BAGS
WE HAVE AN AIR BAG RECALL ON THIS VEHICLE DATING BACK TO FEBRUARY OF 2016. WE WANT IT TO BE REPLACED, SINCE WE HAVE BEEN TOLD THAT IT IS DANGEROUS AS IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043486November 5, 2017
AIR BAGS
THE AIRBAG HAS NOT BEEN REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043609November 5, 2017
AIR BAGS
TAKATA RECALL- SOLD VEHICLE IN DECEMBER OF 2016 DUE TO WORRY OF AIRBAG DEPLOYING AND FLYING METAL KILLING ME, WHICH ISN'T SAFE AS IT WAS RECALLED AND THERE WAS NO REMEDY AT THE TIME, WHICH SUBSTANIALLY LOWERED THE VALUE. WOULD LIKE TO BE COMPENSATED FOR LOSS IN VALUE. HAVE ALL DOCUMENTATION, PLEASE LET ME KNOW WHAT YOU NEED. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043250November 4, 2017
AIR BAGS
I HAVE CONTACTED MERCEDES REPEATEDLY FOR 18 MONTHS ABOUT RECALL OF PASSENGER SIDE AIRBAG. I KEEP BEING TOLD THAT THEY DO NOT HAVE THE PARTS TO FIX IT. I AM ISSUING THIS COMPLAINT BECAUSE I KNOW OF OTHERS (HONDA) THAT SEEM TO BE ABLE TO GET THE PARTS AND DO THE REPAIRS. I AM CONCERNED ABOUT PASSENGER SAFETY AND MY WIFE WILL NOT RIDE IN THE CAR BECAUSE OF THIS. WHAT CAN I DO OR CAN YOU HELP ME GET THE NECESSARY REPAIR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042586November 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF WEST CHESTER, 1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, (484) 313-1100) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042666November 2, 2017
AIR BAGS
TAKATA RECALL. I CANNOT GET THIS SERVICE FROM MY MERCEDES BENZ DEALER BECAUSE THEY DO NOT HAVE THE PARTS FROM MERCEDES BENZ USA TO FIX THIS. I'VE CALLED MULTIPLE DEALERS AND I GET THE SAME ANSWER. THEY TELL ME TO EITHER CHECK BACK OR CALL MERCEDES BENZ USA ABOUT THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041961November 1, 2017
AIR BAGS
TAKATA RECALL DRIVER SIDE AIR BAG RECALL SENT IN FEB. 2016 AND RECALL ON PASSENGER SIDE AIR BAGS ON MAR 2016 HOWEVER WE HAVE YET TO GET ISSUE RESOLVED. CONTACTED DEALERSHIP MANY TIMES WITHOUT ANY USEFUL INFORMATION ON THE REPLACEMENT OF THE AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041980November 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (KEELER MOTOR COMPANY, ALBANY, NY, 888-600-3013) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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