Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#11039565October 25, 2017
AIR BAGS
TAKATA RECALL. ATLANTA CLASSIC CARS IN DULUTH, GA SAYS THEY STILL CAN'T TAKE CARE OF THE AIRBAG PROBLEM IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039607October 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CROWN EUROCARS (6001 34TH ST N, ST. PETERSBURG, FL 33714) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039465October 24, 2017
UNKNOWN OR OTHER
WHILE DRIVING MY 2011 MERCEDES BENZ E COUPE ON OCTOBER 23, 2017 ON THE HIGHWAY, THE PANORAMA ROOF EXPLODED AND SHATTERED WITH NOTHING HITTING THE ROOF GLASS. IT WAS A TERRIFYING EXPERIENCE AND ALMOST LOST CONTROL OF THE VEHICLE. LUCKILY I NOR MY PASSENGER WERE HURT. I HAVE BEEN READING ONLINE THAT SUCH INCIDENTS ARE HAPPENING QUITE OFTEN. WHAT IS BEING DONE BY THE DEALERSHIPS? THEY ARE TELLING ME THAT REPAIRS ARE NOT COVERED. I ONLY HAVE 31,000 MILES ON THE VEHICLE AND THIS SHOULD NOT BE HAPPENING ON ANY CAR, ESPECIALLY ON A $62,000 DOLLAR CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039196October 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (6112 LEMMON AVE, DALLAS, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039237October 24, 2017
AIR BAGS
TAKATA RECALL: DEALERSHIP HAS BEEN UNABLE TO REPLACE THE TAKATA AIRBAGS ON MY CAR. NOW TAKATA IS IN BANKRUPTCY, I NEED THE REPLACEMENT OF THE RECALLED AIRBAGS WITH SAFE AIRBAGS IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035735October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES OF DELRAY, 1001 LINTON BLVD, DELRAY BEACH, FL 33444, PHONE NUMBER: (561) 291-6095), BUT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED CAR IS CPO- MERCEDES CERTIFIED, ASKED DELRAY MERCEDES -DAVID- HE SAID, "NOBODY HAS BEEN INJURED IN A MERCEDES," YET. UPDATED 8/1/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035922October 23, 2017
AIR BAGS
TAKATA RECALL. IT HAS BEEN ALMOST TWO YEARS! WHEN IS THE RECALL GOING TO TAKE PLACE? MERCEDES BENZ NEEDS TO TAKE CARE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035503October 22, 2017
AIR BAGS
TAKATA RECALL - STILL WAITING FOR REPLACEMENT PART!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035536October 22, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035366October 21, 2017
AIR BAGS
TAKATA AIRBAG RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035376October 21, 2017
AIR BAGS
TAKATA RECALL, IT HAS BEEN AN EXTREMELY LONG TIME TO GET MY AIRBAG REPLACED AND I AM AFRAID OF DRIVING MY CAR BECAUSE OF THE POSSIBILITY OF HAVING THE AIRBAG INFLATE AND HAVE METAL FRAGMENTS DEPLOYED AT MY (DRIVER) OR MY PASSENGERS FACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035120October 20, 2017
AIR BAGS
TAKATA RECALL THE DEALERSHIP (FIELDS MERCEDES BENZ, LAKELAND, FL) DOES NOT HAVE PARTS TO PERFORM THE RECALL THAT MY VEHICLE IS LISTED AS NEEDING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035128October 20, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035143October 20, 2017
AIR BAGS
TAKATA AIR BAG RECALL. MERCEDES REFUSES TO REPLACE OR REPAIR. THEY SAID THERE IS NO REMEDY AVAILABLE. I FEEL VERY UNSAFE WITH THIS CAR. WE LIVE IN FLORIDA WHICH IS HIGH HUMIDITY STATE AND HIGH HUMIDITY CAN CAUSE THE AIR BAGS TO EXPLODE ON THEIR OWN AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035152October 20, 2017
AIR BAGS
NO REMEDY TO REPLACE DANGEROUS AIR BAGS. I LIVE IN HIGH HUMIDITY STATE OF FLORIDA WHICH PUTS ME AT HIGHER RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035211October 20, 2017
AIR BAGS
TAKATA RECALL - I HAVE BEEN WAITING FOR OVER A YEAR AND A HALF FOR RECALLED AIRBAGS TO BE REPLACED. MERCEDES OF MELBOURNE, FLORIDA GIVES ABSOLUTELY NO INFORMATION ON WHEN MY AIRBAGS WILL BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034591October 19, 2017
AIR BAGS
TAKATA RECALL ISSUED FOR BOTH DRIVER AND PASSENGER AIRBAG IN FEB AND MAY 2016 RESPECTIVELY. HAVE RECEIVED MANY NOTIFICATIONS ABOUT THE RECALL BUT LOCAL DEALER MERCEDES BENZ OF DELRAY ALWAYS STATES THAT PARTS ARE NOT YET AVAILABLE. GIVEN THAT IT'S WELL OVER A YEAR SINCE THE INITIAL RECALL NOTICE WAS RECEIVED IT'S QUITE DISTURBING THAT REPLACEMENT PARTS ARE STILL NOT AVAILABLE. BECAUSE OF THE UNSAFE NATURE OF THESE AIRBAGS THIS CAR SITS UNUSED IN MY GARAGE, GETS VERY LITTLE USE AND STILL HAVE TO PAY AUTO INSURANCE FOR A CAR I'M NOT COMFORTABLE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034158October 17, 2017
UNKNOWN OR OTHER
WHILE DRIVING ON THE PENNSYLVANIA TURNPIKE A PIECE OF DEBRIS FROM THE ROAD, THE SIZE OF A SMALL ROCK, STRUCK THE TEMPERED BUT NOT LAMINATED GLASS SUNROOF, SHATTERED IT, AND CAUSED IT TO DISINTEGRATE INTO MANY SHARDS OF GLASS, FLYING OVER, AROUND, AND INTO THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034175October 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PARK PLACE MOTORCARS MERCEDES-BENZ GRAPEVINE, 1300 TEXAN TRAIL, GRAPEVINE, TX 76051 (817) 310-7300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033810October 16, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME THE RECALL REPAIR. THE CONTACT CALLED MERCEDES- BENZ OF PLANO (972-599-0909) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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