Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11373602November 7, 2020
ELECTRICAL SYSTEM
I WAS TRAVELING TO NORTH CAROLINA AND PULLED OVER TO CHANGE MY TIRE, MY CAR WOULD NOT START.LEAVING ME STRANDED ON THE INTERSTATE. AGAIN I ARRIVED ON NORTH CAROLINA AND THE WILL NOT START AFTER STAYING AT A FRIEND'S FOR THE NIGHT. I CANNOT GET BACK TO CONNECTICUT. I RESEARCHED AND SEEN THAT THIS IS AN ONGOING ISSUE THAT IS NOT BEING RECTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373459November 6, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
GLASS PIECE IN FRONT OF SUNROOF OF PANORAMA ROOF FLEW DETACHED AND FLEW OFF WHILE DRIVING. I WAS DRIVING ON FREEWAY ABOUT 80 MILES PER HOUR ON A STRAIGHT STRETCH. IT WAS NOT HIT BY ANYTHING. JUST THE WIND. COST TO REPAIR $2178 AT MB AUTHORIZED DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373194November 5, 2020
FUEL/PROPULSION SYSTEM
CAR WILL SMELL LIKE FUEL AFTER FILLING UP ON FULL TANK. I TOOK THE CAR INTO MERCEDES OF GREENWAY IN DOWNTOWN HOUSTON. THEY DISCOVERED A LEAK IN FUEL SYSTEM, IT'S CAUSING THE CHECK ENGINE LIGHT TO COME ON BECAUSE OF THE INADEQUATE PRESSURE. WHEN I HAD THE CAR PARKED IN MY GARAGE, MY WHOLE HOUSE SMELLED LIKE FUEL ! IT'S A BIG SAFETY ISSUE/FIRE HAZARD. I'VE SEEN OTHER 2011 C300 ARE EXPERIENCING SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372990November 4, 2020
FUEL/PROPULSION SYSTEM
FILLED GAS TANK FULL START GASOLINE IS LEAKING UNDERNEATH THE VEHICLE - LOCATION REAR PASSENGER SIDE. PLACED A PAN AND COLLECTED APPROXIMATELY A QUART OF GASOLINE IN 4.5 HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372847November 3, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF CLEAR LAKE (500 GULF FWY S, LEAGUE CITY, TX 77573; (281) 554-9100) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372423October 30, 2020
ELECTRICAL SYSTEM
THE ANTI THEFT SYSTEM FAILED AFTER 59,000 MILES, LOCKE THE STEERING WHEEL AND WON'T ALLOW THE CAR TO START. MERCEDES CHARGES 1,800 DOLLARS TO REPLACE IT.. NEEDS TO BE RECALLED VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366585October 27, 2020
AIR BAGS
AIRBAG WAS DEPLOYED ONCE THEY CAR WAS TURN ON, AS I SHIFTED TO REVERSE TO BACK AWAY FROM A PARKING SPOT, AIRBAG DEPLOYED. NO IMPACT, NO COLLISION, NO POT HOLES. VEHICLE WAS ABOUT TONREVERSE. AIRBAG STRUCK PRIMARILY IN THE CHEST, NECK, AND THROAT. WHIPLASH EFFECT HAS ALSO CAUSE LOWER BACK PAIN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11366537October 26, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE STALLED AT START-UP AND WHILE DRIVING AT VARIOUS SPEEDS. THE BATTERY FAILURE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC NOR A DEALER TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365575October 21, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I WAS ON THE 99 FREEWAY DRIVING NORMAL SPEED AND HIT BRAKES TO TAKE THE DENAIR EXIT. THE CAR SPED UP! LIKE TURBO POWER! THE SPEEDOMETER WAS AT 90 MPH AS I FLEW THROUGH A RED LIGHT AT TOP OF THE RAMP! I HAD TO CONTINUE DOWN RAMP BACK ON FREEWAY. PUSHING AND PUSHING ON BRAKES BUT NOTHING HAPPENED! NEXT RAMP WAS A BIT STEEPER , SO TRIED AGAIN TO SLOW CAR DOWN! IT STARTED TO SLOW AND I WAS ABLE TO PUT CAR IN NEUTRAL AS IT CAME TO STOP AND I POWERED THE CAR OFF. I WAS APPROXIMATELY 50 MILES FROM HOME AND HAD TO BE TOWED TO MERCEDES OF STOCKTON. AFTER THEIR REPAIR DEPARTMENT CHECKED MY CAR, THEY FOUND THE BRAKE BOOSTER WAS BAD AND THE TURBO PIPE HOSE WAS TORN( DUE TO WEAR AND TEAR). I HAD PREVIOUSLY (2 MONTHS EARLIER)HAD MY CAR IN FOR COMPLETE CHECK UP BY THE STOCKTON, CALIFORNIA DEALERSHIP AND NOTHING WAS DETECTED. I FEEL THIS A SAFETY ISSUE! I COULD HAVE BEEN KILLED! ALSO I BELIEVE THIS TO BE MANUFACTURE DEFAULT, THE COST TO FIX IS $2,400, AND I ALWAYS BRING MY CAR IN FOR REGULAR SERVING. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365443October 20, 2020
ENGINE
MY MECHANIC TOLD ME THAT MY 2013 MERCEDES C250 HAS A TIMING CHAIN/CAMSHAFT ADJUSTER SPROCKET PROBLEM AND THAT IT HAPPENS A LOT ON THESE CARS. I FOUND HUNDREDS OF OTHER PEOPLE ONLINE WITH THE SAME PROBLEM. IT STARTS USUALLY AS SOON AS THE WARRANTY ENDS. THE COST TO FIX IT AT THE DEALERSHIP IS $5600. IT IS POTENTIALLY DANGEROUS AS YOUR ENGINE WILL EVENTUALLY GET DAMAGED WHILE YOU ARE DRIVING AND CAUSE A TERRIBLE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365069October 19, 2020
FUEL/PROPULSION SYSTEM
STRONG SMELL OF GASOLINE WHEN TANK IS FILLED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365214October 19, 2020
VISIBILITY/WIPER
THE PANORAMIC SUNROOF SLIDING CLIPS ARE PLASTIC AND BREAK. WHILE GOING DOWN THE ROAD THE ROOF LIFTED WHEN I ATTEMPTED TO CLOSE IT. THE PLASTIC CLIPS BROKE THAT SECURE THE SLIDE RAIL AND GLASS TOGETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364403October 14, 2020
FUEL/PROPULSION SYSTEM
PLASTIC TOP OF FUEL PUMP LOCATED UNDER BACK SEAT CRACKS AND FUEL VAPORS ENTER THE CAR. BELIEVE THE PART IS DEFECTED TO CRACK FOR NO REASON OR UNDER STRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363941October 12, 2020
ELECTRICAL SYSTEM
PARKED CAR IN STRIP MALL TO BUY LUNCH & TURNED OFF IGNITION.LOCKED CAR. RETURNED, OPEN D DOOR WITH KEYLESS ENTRY BUT CAR WOULD NOT START. TRIED WITH KEY. STILL WOULD NOT START. CALL AAA FOR JUMP. CAR WOULD NO START-DIDN'T NEED JUMP-BATTERY OK. KEY IN IGNITION BUT CAR WOULD NOT START. ALL BATTERIES WORKING IN KEY. HAD TO GET TOW TO TAKE CAR TO DEALERSHIP. MERCEDES SENT A TECHNICIAN TO GIVE ME A JUST, TOLD I DIDN'T NEED IT. TECH FOULS THAT OUT WHEN HE TRIES TO JUMP CAR. NOTHING HAPPENED BECAUSE CAN'T TURN ON IGNITION OR PUT CAR IN NEUTRAL. HAD TO WAIT 4 HRS FOR A TOW WITH A BACK LIFT ( I PARKED FRONT END FIRST. REAR FACING PARKING LOT. (4 TOW TRUCKS DISPATCHED BUT WHEN THEY SPOKE TO ME I TOLD THEM, LIKE I TOLD THE PERSON WHO DISPATCHED THEM THAT MY CAR WAS PARKED WITH REAR FACING PARKING LOT.) STILL WAITING TO FIND OUT WHY CAR WOULD NOT START WITH KEY. EVERYTHING ELSE WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363637October 9, 2020
SUSPENSION
DRIVING LOW SPEED IN TOWN IN FAIR WEATHER AND HIT BRAKES, NOISE AND STRANGE "LOOSENESS" IN BACK END. HAD NEARBY SERVICE STATION INSPECT AND REAR SUB FRAME HAD RUSTED OUT, SEARCHED AND FOUND MULTIPLE REPORTS OF EXACT ISSUE. CONFIRMED W/ LOCAL MB DEALER KNOWN ISSUE AND THEY ARE SEEING ABOUT 1 MONTH NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363363October 8, 2020
STEERING
STEERING WHEEL WILL NOT GO UP OR DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363111October 6, 2020
SERVICE BRAKES
ON SEPTEMBER 5TH AROUND 4:30 PM, I MADE A COMPLETE STOP AT A RED LIGHT, ON THE INTERSECTION OF SYKES CREEK PKWY AND SR 520 IN MERRITT ISLAND, FLORIDA. WEATHER WAS PERFECT NO RAIN OR WIND. I APPLIED THE BRAKE HOLD FEATURE AND LIFTED MY FOOT OFF THE BRAKE PAD. ABOUT 3 MINUTES PASSED AND SUDDENLY THE ENGINE TURNED ON AND THE CAR MOVED AND COLLIDED WITH THE CAR IN FRONT OF ME AND SHE HIT THE CAR IN FRONT OF HER. IT WAS NOT HARD HIT AS EVIDENCED BY THE MINOR SCRATCH ON MY FRONT BUMPER (CAR #3) AND ANOTHER MINOR SCRATCH ON THE CAR IN FRONT OF ME (CAR #2), AND NO SCTRACHES AT ALL ON THE CAR IN FRONT OF HER( CAR #1)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11361818October 6, 2020
AIR BAGS
2013 MERCEDES BENZ C-350. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE MANUFACTURER STATED THE PARTS WERE NOT AVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362900October 5, 2020
FUEL/PROPULSION SYSTEM
THIS CAR LEFT ME STRANDED ON THE SIDE OF THE ROAD. THE CAR WAS ON WORKING FINE DRIVING ALONG THEN ALL OF A SUDDEN PUSHING THE GAS PEDAL DID NOTHING AND THE CAR WOULD NOT MOVE. THE ENGINE SHUT OFF COMPLETELY. THE ENGINE WAS NOT GETTING GAS. THE ELECTRICAL AND EVERYTHING ELSE WAS ON IN THE CAR EXCEPT THE ENGINE. THE SYSTEM IN THIS CAR HAS A DOUBLE FUEL TANK THAT ONLY WORKS ON ONE SIDE. THE ENTIRE FUEL SYSTEM IS FAULTY. THE MANAGER AT MERCEDES TOLD ME HIMSELF THAT THIS IS A DESIGN FLAW IN THIS CAR. THERE IS NO REASON WHY A CAR WITH 24,000 MILES SHOULD HAVE BROKEN DOWN ON THE SIDE OF THE ROAD BECAUSE THE ENTIRE FUEL SYSTEM DOES NOT WORK. FAULTY AND HORRIBLE WORKMANSHIP ON A SUPPOSED LUXURY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362534October 3, 2020
AIR BAGS
THE PASSENGER HEAD REST MALFUNCTIONED WHILE VEHICLE WAS OFF NO KEY IN THE IGNITION AND IN A SAFE LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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