Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11350862August 24, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE DOOR LATCH DETACH ON THE DRIVER SIDE. THE CONTACT STATED THAT HER HUSBAND NOTICED THE DOOR WAS AJAR WHEN ATTEMPTED TO DRIVE AND WAS UNABLE TO CLOSE. THE VEHICLE WAS TAKEN TO DCH FORD OF THOUSAND OAKS (3810 THOUSAND OAKS BLVD, WESTLAKE VILLAGE, CA 91362) AND WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT*JB *BF THE CONSUMER STATED THAT THE LATCH WAS REPAIRED ON 8/25/2020.*AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350778August 22, 2020
STRUCTURE:BODY
THE DOOR HATCH IS BROKEN, , IT IS HARD TO SHUT AND LATCH THE DOOR. THE DOOR ALTHOUGH SHUT AND LATCHED HAS COME OPEN WHILE THE VEHICLE HAS BEING DRIVEN. THIS HAS OCCURED SEVERAL TIMES. IT IS UNSAFE TO DRIVE THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349305August 14, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED THE AUBURN FORD DEALER LOCATED AT 1650 GRASS VALLEY HWY, AUBURN, CA 95603, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348799August 12, 2020
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL TO THE STOP THE VEHICLE, THE PEDAL EXTENDED TO THE FLOOR. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT BRAKE FLUID HAD LEAKED FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER HINES PARK LINCOLN LOCATED AT 40601 ANN ARBOR RD, PLYMOUTH, MI 48170, WHO DIAGNOSED THAT THE BRAKE LINE HAD RUPTURED. THE BRAKE LINE WAS REPLACED AND THE FAILURE WAS REMEDIED. APPROXIMATELY 9 MONTHS LATER, THE VEHICLE EXPERIENCED THE SAME FAILURE ON THE FRONT PASSENGER'S SIDE BRAKE LINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348524August 11, 2020
SERVICE BRAKES
VERY SOFT BRAKE PEDAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343886August 7, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED THE DEALER LINCOLN OF CINCINNATI LOCATED AT 9620 MONTGOMERY RD, CINCINNATI, OH 45242, (513) 683-3800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343736August 6, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SERVICE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SCHUMACHER LINCOLN OF DELRAY (2102 S FEDERAL HWY, DELRAY BEACH, FL 33483 561-454-1800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS HYDRAULIC UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,449.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342814August 2, 2020
SERVICE BRAKES
MY BRAKES HAVE EXCESSIVE BRAKE PEDAL TRAVEL WITH A LOT OF NOISE. I TOOK MY MKZ TO THE DEALER PAID FOR ALL NEW BRAKES 4 MONTHS BEFORE THE RECALL LETTER CAME. I HAD TO RETURN MY CAR 3 TIMES TELLING THEM SOMETHING WAS NOT RIGHT ! AFTER I RECEIVED THE SAFETY RECALL NOTICE 19S54/NTSA RECALL 19V-904 IN JAN 20 I WAS TOLD I COULD PAY FOR THE PARTS AND SERVICE BECAUSE THEY DIDN'T HAVE THE PARTS TO DO IT ? WHAT ? IF I COULD PAY THEY CLEARLY COULD MAKE MY CAR SAFE AND FIX IT WITH THE RECALL PROTOCOL. WHEN I CALLED IN APRIL IT WAS DUE TO COVID -19, THEY COULDN'T GET THE PARTS. I WAS TOLD TO WAIT ON A LETTER, IT'S NOW AUG.1, WAY PAST THE LATE FIRST QUARTER OF 2020. STILL DRIVING MY CAR WITH MY CHILD IN IT HOPING THE BRAKES DO NOT CAUSE ME TO HAVE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341265July 24, 2020
SERVICE BRAKES
5/18/20 TOOK CAR FOR INSPECTION-FAILED BECAUSE OF BRAKES.GARAGE COULD NOT FIX TOWED TO DEALERSHIP.THEY COULD NOT FIX.TELL US NOT DRIVABLE.BEEN SITTING THERE EVER SINCE.CAR HAS 30016 MILES.AS OF THIS DATE HAVE NOT BEEN NOTIFIED OF RECALL AND CANNOT BE TOLD WHY OR WHEN PARTS WILL BE AVAILABLE. WHAT RECOURSE DO I HAVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340811July 22, 2020
ELECTRICAL SYSTEM
WHEN REVERSING, BACKUP CAMERA INTERMITTENTLY RESTARTS, SHUTS OFF, OR NEVER SHOWS. THIS IS A DANGER AS IT IS UNPREDICTABLE AND CAN CAUSE DAMAGE IF IT TURNS OFF WHILE IN MOTION. CAR DISPLAY SAYS "CAMERA UNAVAILABLE. PLEASE CONTACT DEALERSHIP". CODE READER GIVES ERROR C1001 GENERAL ELECTRIC FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340885July 22, 2020
SEATS
I'VE OWNED THE CAR 4 YEARS, DECIDED TO HAUL SOMETHING, PUT THE BACK SEAT DOWN AND IT WON'T GO BACK UP. SEEMS THE MIDDLE SEAT BELT IS STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339642July 16, 2020
POWER TRAIN
PTU (POWER TRANSFER UNIT) KEEPS FAILING INITIALLY LINCOLN STATED IT WASN'T A SERVICEABLE PART. NO DRAIN PLUG PRESENT. IF LEFT UNCHECKED OR SERVICED BY SUCKING OUT THE OIL THAT GETS BURNT BECAUSE OF HEAT FROM THE CATALYTIC CONVERTER, THE TRANSMISSION AND ENGINE WITH ONLY 1 QUART OF 70/140 FUILD IT COULD SEIZE UP AND CAUSE CATASTROPHIC FAILURE THE PTU COULD EITHER BUST OPEN OR LOCK UP CAUSING A SEVERE ACCIDENT AS THE PTU IS JUST THE THE RIGHT OF THE GAS PEDDLE UNDER YOUR FOOT. SIMCE THERE ISN'T A FIX FORM THIS PART IT MUST BE WARRANTIED FOR LIFE FLUID CHANGED ANNUALLY PEOPLE NEED TO KNOW. THEY ATTEMPTED A FIX IN 2018 WITH A WATER JACKET ATTACHED TO THE SIDE I HAVE SEEN PTUS WITH 25,000 MILES ON THEM ALREADY TURNING BLACK. THE OIL IS AN AMBER SEE THROUGH COLOR NEW. THE PTU SITS IN A 5 SIDED BOX COOKING AWAY EVERYTIME YOU DRIVE IT THERE ISN'T EVEN ANY PASSIVE AIRFLOW OVER IT ON 2016 AND 2017 MKZ'S AND FORD FUSIONS AND FORD EXPLORERS ALL HAVING ALL TIME AWD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339043July 13, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LATCH, DRIVER SIDE, RECALL STARTS WITH THE MKZ 2014 AND UP. I HAVE A 2012 MKZ THAT NEEDS THE RECALL. PLEASE LOWER THE YEAR TO INCLUDE THE 2012 AS THE SYMPTOMS AND PROBLEMS ARE EXACTLY THE SAME. MY VEHICLE WILL BE RECEIVING THE AIRBAG RECALL ON FRIDAY. I ASK THAT YOU APPROVE THE LATCH RECALL AS WELL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338766July 11, 2020
SERVICE BRAKES
ON MULTIPLE OCCASIONS, I HAVE EXPERIENCED INTERMITTENT ISSUES WITH THE BRAKE PEDAL. WHILE MY FOOT WAS ON THE BRAKE PEDAL ATTEMPTING TO STOP ON CITY STREETS THE PEDAL WOULD CONTINUE TO DROP DOWN TO THE FLOOR; I HAD TO APPLY THE EMERGENCY BRAKE FOR THE VEHICLE TO STOP. NO WARNING LIGHTS HAVE EVER ILLUMINATED AS THE FAILURE OCCURRED. MY VIN CONFIRMS PARTS ARE NOT AVAILABLE & I HAVE NEVER BEEN CONTACTED BY FORD MOTOR COMPANY PERTAINING THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338552July 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TINDOL FORD (1901 E FRANKLIN BLVD, GASTONIA, NC 28054, (704) 867-8341), AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337748July 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE ELECTRONIC STEERING STOPPED WORKING AND THE TRACTION CONTROL SYSTEM LIGHT CAME ON AT THE SAME TIME. I WAS TRAVELING AT LESS THAN 5 MILES PER HOUR AND RAN INTO MY GARAGE DAMAGING THE RIGHT FRONT OF MY CAR. LOCAL DEALER WITHOUT SEEING THE CAR SAID COST WOULD BE AROUND $1800 TO FIX STEERING AND STABILITRAK. THIS WAS A 2012 LINCOLN MKZ HYBRID.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11337349July 3, 2020
SERVICE BRAKES
I HAVE BEEN NOTIFIED SOME TIME AGO ABOUT A SAFETY RECALL FOR MY BRAKES AND A REMEDY WAS SUPPOSED TO BE AVAILABLE 'LATE 1ST QUARTER 2020'. IT IS NOT PAST THE 2ND QTR OF 2020 AND STILL NO REMEDY OR NOTIFICATION BY FORD. WHAT IS THEIR HOLD UP?? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331878July 1, 2020
SERVICE BRAKES
RE: SAFETY RECALL NOTICE 19S54/NHTSA RECALL 19V-904 2009 LINCOLN MKZ VIN#[XXX] DEAR LINCOLN CONCIERGE: I WOULD LIKE TO FILE A CLAIM PERTAINING TO THE SAFETY RECALL LISTED ABOVE. I SPENT 4 MONTHS HAVING BRAKING ISSUES AND HAD MY LINCOLN TOWED 3 TIMES BECAUSE OF BRAKE PROBLEMS. FOLLOWING HAVING THESE PROBLEMS, I RECEIVED A RECALL NOTICE FOR BRAKES. HERE IS THE TIMELINE OF MY BRAKE PROBLEMS. 10/14/2019$422.96FIRESTONE REPLACED BRAKE PADS ON FRONT AND BACK 11/2/2019 AAA TOWED LINCOLN BACK TO FIRESTONE FOR BRAKE FAILURE 11/2/2019 FIRESTONE REPLACE CALIPERS AND PADS ON REAR LEFT 11/3/2019 FIRESTONE BRAKE PEDAL TOO SOFT 3/5/2020 AAA TOWED LINCOLN BACK TO FIRESTONE FOR BRAKE FAILURE 3/5/2020 FIRESTONE STATES AIR GETTING INTO BRAKE LINE 4/22/2020$77.50AAA TOWS LINCOLN TO JONES SERVICE CENTER (CAR DEALERSHIP) TOTAL BRAKE FAILURE, [XXX] MEMBERSHIP FEE 4/22/2019$1,623.95JONES SERVICE CENTER REPLACE ABS HYDRALIC UNIT 4/22/2019$30.00RENTAL CAR FROM JONES $2,154.41TOTAL EXPENSES I HAVE ATTACHED THE DOCUMENTATION AS LISTED ABOVE. CONSEQUENTLY, LOSING YOUR BRAKES ON I-95 IS A VERY FRIGHTENING EXPERIENCE, ESPECIALLY WHEN GOING AT A HIGH RATE OF SPEED. I HAD TWO NEAR MISSES ON HAVING A SERIOUS ACCIDENT DURING BRAKE FAILURE WITH MY LINCOLN. I HAD TO HAVE THE CAR TOWED 3 TIMES WHICH COST ME A DAY OF WORK EACH TIME BECAUSE THE CAR WAS NOT DRIVABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329422June 17, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR LATCH FAILED TO SECURELY CLOSE. THE CONTACT USED A BUNGEE CORD TO SECURE THE DOOR. THE VEHICLE WAS TAKEN TO WILLIS FORD (15 N. DUPONT BLVD, SMYRNA, DE 19977), AND WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328834June 15, 2020
POWER TRAIN, SUSPENSION
JERKS HARD INTO SECOND GEAR AND JERKS WHEN PUT IN REVERSE IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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