Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11318936March 22, 2020
SEATS
I WAS DRIVING AND SMELT BURNING. MY MAKE UP MIRROR WAS IN MY FRONT SEAT. SEEMS LIKE THE SUN BOUNCED OFF THE MIRROR AND CAUGHT THE SEAT ON FIRE.I WAS STATIONARY AT A REDLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315870March 3, 2020
SERVICE BRAKES
I STARTED MY CAR AND PRESSED THE PEDAL TO SHIFT INTO REVERSE AND STARTED TO BACK UP FROM A PARKING SPOT. THE PEDAL SUDDENLY WENT TO THE FLOOR AND THE CAR KEPT MOVING, PULLED THE EMERGENCY BRAKE. HAD WARNING LCD ICONS IN RED ABOUT BRAKES. TRIED SHUTTING CAR OFF AND RESTARTING TO SEE IF CONDITION CHANGED, NO CHANGE, PEDAL WENT TO FLOOR AND NO PRESSURE. CHECKED FOR LEAKS UNDER CAR AND NO LEAKS OF BRAKE FLUID WERE PRESENT. AS I COULD BUILD PRESSURE SLOWLY AND HAD THE EBRAKE, I DROVE SLOWLY TO THE NEAREST DEALER. WHILE DRIVING OTHER MESSAGES CAME ON TO SERVICE ADVANCE TRAK AND THE YELLOW WRENCH. PEDAL WOULD MAKE CONTACT WITH BRAKES AT THE VERY LOWEST POINT OR BY PUMPING BRAKES OTHERWISE I WOULD HAVE NOT DRIVEN TO THE NEARBY DEALER. I COULD HAVE GOTTEN INTO A SERIOUS ACCIDENT HAD THIS HAPPENED AT HIGHER SPEEDS THAN BACKING OUT OF A SPOT BECAUSE ITS SO SUDDEN AND YOUR STOPPING DISTANCE IS GREATLY AFFECTED EVEN WITH SOMETHING SO SLOW AS ADJUSTING A PARKING JOB. CAR HAD AROUND 96,140 MILES WHEN IT HAPPENED. THIS IS A VERY DANGEROUS CONDITION AS EVEN AT LOW SPEEDS I NEEDED A LARGE DISTANCE TO STOP SAFELY BEFORE CARS IN FRONT OF ME. CAR IS AT THE DEALER AND WAS JUST QUOTED 1,100 DOLLARS BUT THIS DOES SEEM TO BE THE SAME ISSUE I READ ABOUT FOR PREVIOUS YEARS RECALLS AND SHOULD BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311270February 26, 2020
SERVICE BRAKES, HYDRAULIC, SUSPENSION
2008 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO HYDRAULIC BRAKE SAFETY RECALL. *LD THE CONSUMER STATED WHILE DRIVING THE POSTED SPEED LIMIT OF 75MPH, THE DRIVER HAD TO SUDDENLY BRAKE , BUT THE PEDAL CONTINUED TO TRAVEL TO THE FLOOR. SUDDENLY, THE BRAKES ACTIVATED CAUSING THE NOSE OF THE VEHICLE TO DROP VIOLENTLY. THE VEHICLE WAS ALMOST STANDING ON IT'S NOSE. THE SUDDEN BRAKING ACTION BELL OUT THE RIGHT FRONT STRUT. BOTH STRUTS WERE REPAIRED. THE CONSUMER REFERENCED SAFETY RECALL NOTICE 19S54/19V-904. THE MANUFACTURER WAS CONTACTED THE VEHICLE WAS NOT REPAIRED. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11311088February 24, 2020
ELECTRICAL SYSTEM, ENGINE
THE HYBRID MODE DOES NOT WORK ANYMORE AFTER 9 YEARS. THE VEHICLE HESITATES UPON ACCELERATION. IT WILL ONLY RUN ON THE INTERNAL COMBUSTION ENGINE EVEN THOUGH THE BATTERY IS FULLY CHARGED. FORD KNOWS ABOUT THE PROBLEM AS NOTED IN THEIR OASIS 8922.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310554February 21, 2020
SEAT BELTS, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS) AND 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER AND ROBINSON BROTHERS FORD (LOCATED AT 11455 AIRLINE HWY, BATON ROUGE, LA 70816) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310573February 21, 2020
SERVICE BRAKES
WHILE WAITING AT A STOP SIGN, THE VEHICLE IN FRONT OF ME STARTED TO GO. SOMEONE GOING ACROSS TRAFFFIC RAN THE STOP SIGN. THE DRIVER IN FRONT OF ME HIT THE BRAKES TO AVOID COLLISION. WHEN I ATTEMPTED TO BRAKE MY BRAKES JUST KIND OF SPUTTERED FORWARD AND I WAS UNABLE TO STOP IN TIME TO AVOID HITTING THE BACK OF THE CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO MY VEHICLE BUT THE OTHER PARTY DID REPORT MINOR DAMAGES TO THEIR VEHICLE WHICH I WAS FORCED TO PAY FOR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11310361February 20, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, HE DROVE OVER A PATCH OF ICE, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE ANTI-LOCK BRAKE (ABS) UNIT. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) WHICH THE CONTACT LINKED TO THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE TO SARATOGA FORD 3002 NY-50, SARATOGA SPRINGS, NY 12866 WHERE HE WAS INFORMED THAT THE ELECTRONIC CONTROL UNIT(ECU) WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE CONTACT WAS ALSO NOTIFIED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309872February 18, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35- 40 MPH, LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WOODED ELECTRIC POLE, HOWEVER THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A BROKEN NOSE, CONTUSIONS ON THE KNEES, SPRAINED ANKLE AND WRIST AS WELL AS THE PASSENGER SUSTAINED CONTUSIONS ON THE KNEES AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO WARNING LIGHTS ILLUMINATED BEFORE THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ALEX KARRAS LINCOLN, INC. (6760 14TH ST W, BRADENTON, FL 34207) WHERE THE FAILURE WAS NOT DIAGNOSED AS THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS CONTACTED HOWEVER NO ASSISTANCE WAS OFFERED. THE CONTACT MENTIONED THAT THE PASSENGER FRONT AIR BAG WAS SERVICED UNDER AN UNKNOWN AIR BAG RECALL IN 2016. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11309721February 17, 2020
SERVICE BRAKES
DRIVING ON HIGHWAY AT POSTED SPEED LIMIT OF 65MPH AND BRAKES FAILED. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. PEDAL TO THE FLOOR HAPPENED THREE SEPARATE TIMES DURING THE SAME TRIP. VEHICLE WAS EXTREMELY DIFFICULT TO STOP AND BRAKES LOCKED UP. VEHICLE BEGAN SLIDING. BRAKE FAILURE DUE TO ANTI-LOCK BRAKING SYSTEM FAILURE. THIS PERTAINS TO RECALL NHTSA 19V-904. I HAD THE CAR TOWED TO A LINCOLN DEALERSHIP AND SERVICE TECHNICIAN SAID THE PROBLEM HAS TO DO WITH THE RECALL. MY CAR IS EXTREMELY UNSAFE TO DRIVE AND THE RECALL PARTS ARE NOT AVAILABLE YET. LINCOLN IS NOT PAYING FOR AN INTERM REPAIR NOR OFFERING RENTAL CARS. I HAVE BEEN WITHOUT MY CAR FOR 13 DAYS. LINCOLN SHOULD BE MORE CONCERNED WITH THIS RECALL AND BE PAYING FOR INTERM REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309208February 14, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING MY CAR AND ALL OF A SUDDEN MY POWER STEERING GOES OUT TRACTION CONTROL AND PARK HILL ASSIST ALL FLASH. THIS IS THE SECOND TIME IT HAS HAPPENED TRAVELING 70 MPH . I WAS ABLE TO GET OFF OF THE ROAD BUT HAD A DIFFICULT TIME TURNING THE WHEEL AS IT FELT LIKE IT WAS ALMOST LOCKED. PLEASE ADVISE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308688February 12, 2020
ENGINE
2013 LINCOLN MKZ, 3.7L WITH 32516 MILES 2/7/20 AT 9:30 AM TRAVELING AT 60 MPH ON A 4 LANE HIGHWAY THE MOTOR CUT OUT. DROVE IT TO THE FORD DEALER WHO RAIN DIAGNOSTICS AND FOUND NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307648February 7, 2020
SERVICE BRAKES
ON SEVERAL OCCASIONS WHILE OWNING THIS CAR, THE BRAKE PEDAL HAS GONE ALMOST TO THE FLOOR AFTER ACTIVATION OF THE ANTI-LOCK BRAKES. THE BRAKING DISTANCE INCREASES DRAMATICALLY WHILE THE PEDAL REMAINS VERY SOFT. IT EVENTUALLY (A FEW HOURS MAYBE) RETURNS TO NORMAL FUNCTION. WHILE DRIVING IN THIS CONDITION, IT FEELS AS IF THE CAR WILL NOT STOP BUT IT EVENTUALLY DOES, BUT THE BRAKE PEDAL MUST BE PUSHED ALMOST ALL THE WAY TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307672February 7, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WENT OVER A BUMP IN THE ROADWAY AND LOST THE BRAKING ABILITY. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER DOWNS FORD INC, 360 NEW JERSEY AVE 37, TOMS RIVER, NJ 08753, WHERE IT WAS DETERMINED THAT HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,400. *BF CONSUMER STATED HER FAMILY REMEMBER HAS THE SAME MODEL, HAS RECEIVED A RECALL BUT SHE DIDN'T.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307404February 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE STATIONARY AFTER TURNING ON THE VEHICLE THERE IS A HARD SHIFT IN GEARS FROM PARK TO DRIVE. WHILE VEHICLE IS IN MOTION ON THE CITY STREET THERE IS A HARD SHIFT AROUND 35 MPH TO 55 MPH. WHILE DRIVING ON THE CITY STREET AFTER 5 MILES THE VEHICLE START SPUTTERING AND NOT SHIFTING GEARS PROPERLY THEN THERE ISN'T ANY ACCELERATION FROM A TRAFFIC LIGHT STOP AND GO. AND THEN IT PICKS BACK UP AND DRIVE HIGH RPM SOUND. OR HIGH REV SOUNDS. IN ADDITION THE GAS CAP UNIT IS FAULTY I REPLACED IT BEFORE AND NOW IT APPEARS IT HAS TO BE REPLACED AGAIN BECAUSE IT WON'T CLOSE PROPERLY. A P0171 CODE MAF SENSOR CAME UP ALONG WITH TRANSMISSION CODES FOR THE 5TH AND 4TH GEAR RATIO ACCORDING TO THE DIAGNOSTICS REPORTED FROM THE OB READING AND SOME ADDITIONAL CODES THAT I CAN'T EVEN DESCRIBE. FOR THE MOST PART THE VEHICLE STALLS WHILE DRIVING CITY AND HIGHWAY WHICH MAKES IT VERY DANGEROUS TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307256February 5, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE DRIVING 33 MPH THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE BRAKE FAILED TO ENGAGE QUICKLY CAUSING THE CONTACT TO REAR END ANOTHER VEHICLE. NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE BRAKE FAILURE WAS AN ON GOING ISSUE. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC WHOM DIAGNOSED THE FAILURE AS THE MASTER CYLINDER HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHOM STATED THAT THE FAILURE WAS NOT RELATED TO THE MASTER CYLINDER HOWEVER, A FAILURE CAUSE WAS NOT DIAGNOSED. THE CONTACT STATED RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS DIAGNOSED AS BEING RELATED TO THE RECALL. HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS UPSET THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY IN A TIMELY MANNER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS WERE NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11306962February 4, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 FORD MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE BRAKING SYSTEM FAILED WHEN PRESSING THE BRAKE PEDAL CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A COMMERCIAL TRUCK. DURING THE CRASH NO INJURIES WERE REPORTED. A POLICE REPORT( [XXX]) WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE DAMAGE WAS REPAIRED BUT BRAKE FAILURES CONTINUED. AFTER RETRIEVING THE VEHICLE THE BRAKE FAILURE CONTINUE AND THE BRAKE WAS SPONGY CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER COLMINGER FORD(5011 JAKE ALEXANDER BLVD S. SALSBURY NC) ON SEVERAL OCCASIONS FOR THE BRAKE FAILURE. THE ABS MODULE AND BRAKING ASSEMBLY AND CONTROL (Y) WERE ALL REPLACED BUT THE FAILURES CONTINUED TO OCCUR. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE FOR THE NHTSA RECALL CAMPAIGN NUMBER 19V904000(BRAKING SYSTEM). THE MANUFACTURER([XXX]) WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,096. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11306677February 3, 2020
UNKNOWN OR OTHER
LIKE 2,000,000 OTHER FORD AND LINCOLN VEHICLES ALREADY UNDER RECALL, MY DRIVER'S SIDE DOOR LATCH IS DEFECTIVE. YESTERDAY, WHEN I WENT TO OPEN THE DOOR, THE HANDLE SWUNG OPEN WITHOUT OPENING THE DOOR. AFTER DOING SOME ONLINE RESEARCH, I FOUND THIS IS AN EXTENSIVE PROBLEM AFFECTING FORD AND LINCOLN VEHICLES MANUFACTURED BETWEEN 2010 THROUGH 2015. PLEASE EXPAND YOUR RECALL TO INCLUDE THE 2011 TO 2012 LINCOLN MKZ'S IN ADDITION TO TO 2013 THROUGH 2015 MKZ'S ALREADY UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306599February 2, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
STARTED MY CAR TO LET IT WARM UP, WHEN I RETURNED AND WENT TO LEAVE THE DRIVEWAY IT FLASHED SERVICE STABILITRAC AND SERVICE POWER STEERING. TRIED TO DRIVE IT AND HAD NO POWER STEERING. THERE IS A RECALL ON MANY OF THIS SAME CAR FOR THE SAME REASON BUT NONE FOR MY VIN #.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306498February 1, 2020
STEERING
DRIVING AT HIGHWAY SPEED IN THE MIDDLE LANE DURING HEAVY RAIN. SUDDENLY THE STEERING BECAME ALMOST RIGID. FORTUNATELY WE WERE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE CAR HAD RECENTLY BEEN RECALLED AND REPAIRED REGARDING THE BOLTS ON THE POWER STEERING ASSIST MODULE. OBVIOUSLY THERE REMAINS AN INHERENT DESIGN FLAW IN THE STEERING ASSIST FUNCTION, DISABLING STEERING CAPABILITY THAT COULD HAVE PROVEN FATAL. THE STEERING MODULE HAS BEEN REPLACED BUT WE HAVE LOST CONFIDENCE IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306179January 30, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT SPOKE WITH MANUFACTURER WHERE SHE WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER WAS UNABLE TO ANSWER HER QUESTIONS REGARDING THE RECALL. THE CONTACT STATED THAT ON PREVIOUS OCCASIONS, SHE HAD EXPERIENCED INTERMITTENT ISSUES WITH HER BRAKE PEDAL. THE CONTACT STATED THAT WHILE HER FOOT WAS ON THE BRAKE PEDAL, THE PEDAL WOULD CONTINUE TO SLOPE DOWN TO THE FLOOR; THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE FOR THE VEHICLE TO STOP. NO WARNING LIGHTS ILLUMINATED AS THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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