Kia Soul Complaints
5,626 consumer complaints on file.
- #11387700January 12, 2021ENGINE, UNKNOWN OR OTHER
CATALYTIC OVERHEATING, BURNT OUT THE SPARK PLUGS AND HARNESS. CAR LOST ALL POWER AND WOULD NOT GO FASTER THAN ABOUT 20MPH WHICH WAS VERY DANGEROUS IN TRAFFIC. CAR HAD TO BE TOWED. ALL OTHER 2016 KIA SOUL WITH 1.6L I-4 DOHC GASOLINE DIRECT INJECTION (GDI) HAVE BEEN INCLUDED IN RECALL TO FIX THIS ISSUE AND THIS SERIES OF VIN SHOULD BE INCLUDED AND COVERED AS WELL. CAN LEAD TO TOTAL ENGINE FAILURE AND REPLACEMENT NECESSARY. DEALERSHIP NOW WANTS $2000 TO FIX THIS ISSUE THAT MAY HAVE ALREADY DONE PERMANENT DAMAGE TO THE ENGINE. THIS WOULD LEAVE US FOOTING THE BILL FOR REPLACEMENT ENGINE THAT IS NEEDED LATER BECAUSE OF DAMAGE DONE WHEN MOTOR WAS BURNING GAS TOO HOT. THIS KIA SOUL NEEDS TO BE ADDED TO THE RECALL ALREADY IN INSISTENCE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11387710January 12, 2021ENGINE
ARE 2015 KIA SOUL HAD CLOSE TO 100,000 MILES ON IT AND WE STARTED TO HAVE LOW LOSS OF OIL AND A LIGHT CLICKING SOUND. WE DID NOT THINK VERY MUCH OF THIS. THERE WAS NO OIL LEAKING AND SO SIGNS OF OIL BURNING THROUGH THE EXHAUST. WE CONTINUED TO CHECK OIL AND KEEP IT FULL BUT IT SEEMED TO BE RUNNING OUT FASTER THEN IT SHOULD. ONE WEEK AFTER PUTTING OIL IN IT WE WERE ON THE INTERSTATE AND LOSS POWER AND STARTED HEARING A LOUD KNOCKING. THE ENGINE IS DEAD AND NEEDS REPLACED. OUR CAR IS NOT UNDER RECALL AND WE STILL HAVE 10,000 DOLLARS LEFT TO PAY ON THE CAR. TO REPLACE THE CAR WITH A NEW ENGINE IS AROUND 5000 DOLLARS. WE HAVE NO CLUE WHAT TODO BUT AFTER RESEARCHING WE LEARNED THAT 2015 KIA SOUL 2.0L MOTORS ARE EXPENSIVE AND IN HIGH DEMAND.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11387733January 12, 2021ENGINE, POWER TRAIN
I WAS APPROXIMATELY DRIVING 65 MPH WHEN SUDDENLY THE MOTOR DEVELOPED A TICKING NOISE. THEN SUDDENLY TURNED INTO A KNOCKING/CLATTERING NOISE. MY OIL LIGHT ILLUMINATED AS WELL AS MY ENGINE LIGHT. I THEN PROCEEDED DOWN THE HIGH WAY TO THE NEXT EXIT TO PULL OFF AND CHECK MY OIL. BEFORE I MADE IT TO MY EXIT. THE MOTOR HAD LOSS OF POWER. WHEN I'D TRY TO ACCELERATE, IT WOULD BOG DOWN. RIGHT AS I WAS ABOUT TO TAKE A TURN ONTO MY EXIT THE MOTOR STOPPED AND DIED SO I COASTED AS FAR AS A COULD AND HAD TO PUSH IT OUT OF THE ROAD. WHEN I EXAMINED MY OIL IT WAS METALLIC. MY VEHICLE ONLY HAS 80,000 MILES ON IT. WITH ABOUT 1500 MILES ON MY OIL CHANGE.(5-20W FULL SYNTHETIC).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11387443January 11, 2021ENGINE
DECEMBER 2020 WHILE DRIVING ON THE FREEWAY MY 2014 KIA SOUL STARTED STALLING AND THREATENING TO LOSE POWER, AND THEN, WITHOUT WARNING THE ENGINE LIGHT APPEARED. MY CAR JERKED AND THREATENED TO TURN OFF-ACCELERATION WAS DECREASED-IT WAS VERY ALARMING AND VERY SUDDEN. THE ENGINE LIGHT STAYED ON FOR A FEW SECONDS THEN IT STARTED FLASHING OFF AND ON. I TOOK MY SOUL TO A NEARBY MECHANIC AND WAS INFORMED THAT I NEEDED MOTOR. IN SEPTEMBER 2020 THE SAME THING HAPPENED, MY KIA SOUL STARTED STALLING AND JERKING, ENGINE LIGHT CAME ON, I HAD DECREASED ACCELERATION-STARTED LOSING POWER. I WAS CLOSE TO A KIA DEALERSHIP SERVICE CENTER, AT THAT TIME, AND KIA DIAGNOSED MY KIA SOUL-AND PER THE INVOICE THERE WAS A 'CYLINDER 3 MISFIRE DETECTED. CYLINDER 3 COIL HAS OPEN CIRCUIT'. I PAID $500.00+ IN REPAIRS. THREE MONTHS LATER DECEMBER 2020-SAME SYMPTOMS BUT WORSE, AND NOW THERE IS A MUCH LARGER PROBLEM. I REACHED OUT TO THE KIA DEALERSHIP WHO PERFORMED THE REPAIR IN SEPTEMBER 2020, AND INFORMED THEM OF THE PROBLEM, AND SHARED WHAT THE MECHANIC INFORMED ME OF, AND WAS TOLD TO BRING IT IN FOR A DIAGNOSIS WHICH WOULD COST APPROXIMATELY $200.00, SO THAT THE KIA SERVICE CENTER COULD DETERMINE WHETHER OR NOT MY SOUL NEEDED A MOTOR. I'M SORRY, BUT I JUST PAID $500.00+ FOR REPAIRS IN SEPTEMBER 2020, AND I HAD TO PAY $79.00+, TO THE MECHANIC WHO DIAGNOSED MY SOUL, I DID NOT, AND STILL DO NOT, HAVE $200.00 EXTRA DOLLARS FOR KIA TO RUN A DIAGNOSTIC AND GIVE ME THE SAME DIAGNOSIS. NOR DID I, OR DO I HAVE, THE EXTRA MONEY TO TOW MY SOUL TO KIA. I HAD ONE TOW, AND I MADE THE DECISION TO HAVE MY KIA SOUL TOWED TO MY RESIDENCE WHERE SHE SITS TODAY. SADLY IN THE COLD WEATHER, AND DURING A PANDEMIC, I HAVE TO SEEK A RIDE OR TAKE THE BUS TO AND FROM WORK, AND THE GROCERS ETC.. THIS IS NOT GOOD FOR ME OR MY FAMILY AT THIS TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11387466January 11, 2021ENGINE
WAS DRIVING DOWN THE HIGHWAY WHEN MY VEHICLE BEGAN RATTLING AND STOPPED RUNNING. PULLED OFF THE HIGHWAY TO ASSESS THE ISSUE AND IT SEEMED AS IF THERE WAS NO OIL IN THE CAR. I PURCHASED THE VEHICLE A MONTH AND A HALF PRIOR TO THIS INCIDENT AND THE ENGINE OIL WAS FINE AS WELL AS THERE WAS STILL 2,000 MILES TO GO BEFORE THE NEXT OIL CHANGE. UPON DOING SOME RESEARCH TO SEE IF THERE WAS A RECALL, IT SEEMS THAT THERE WAS A RECALL ON 2016 KIA SOULS FOR THE 1.6L ENGINE VERSION OF MY VEHICLE. I HAVE THE 2.0L ENGINE. MORE INVESTIGATION SHOWS THAT THIS IS AN ISSUE ACROSS THE BOARD WITH BOTH VERSIONS OF THE 2016 KIA SOUL, BUT THE 2.0L VERSION HAS NOT BEEN RECALLED. THE KIA RECALL I AM REFERRING TO IS: 19V120000 IN WHICH "HIGH EXHAUST GAS TEMPERATURES MAY DAMAGE THE CATALYTIC CONVERTER, POSSIBLY RESULTING IN ABNORMAL ENGINE COMBUSTION AND DAMAGE TO ONE OR MORE OF THE ENGINE'S PISTONS AND POSSIBLE PISTON CONNECTING ROD FAILURE. PISTON DAMAGE MAY RESULT IN AN ENGINE STALL, INCREASING THE RISK OF A CRASH. A BROKEN CONNECTING ROD MAY PUNCTURE THE ENGINE BLOCK ALLOWING ENGINE OIL TO ESCAPE. THE LEAKING OIL MAY CONTACT THE EXHAUST, INCREASING THE RISK OF A FIRE." I DO BELIEVE THAT THIS IS THE SAME ISSUE THAT MY VEHICLE EXPERIENCED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11387486January 11, 2021ENGINE, WHEELS
I WAS DRIVING WITH MY CHILD IN THE CAR OUT OF TOWN, WHEN THEY WHEELS LOCKED UP AND THE ENGINE MADE A HORRIBLE SOUND AND DIED. I HAD TO WALK TO A CAR RENTAL PLACE TO RENT. CAR. I HAD MY CAR TOWED TO A LOCAL REPAIR SHOP. I GOT HOME AND THE NEXT DAY THE MECHANIC CALLED AND SAID I WOULD NEED A NEW ENGINE THAT IT BLEW A HEAD GASKET VALVE. HE RECOMMENDED CONTACTING KIA AS THERE HAVE BEEN RECALLS ON THIS CAR FOR THIS PROBLEM. I IMMEDIATELY CONTACTED KIA AND THEY SAID THERE WAS A RECALL ON MY CAR AND THEY WOULD PAY TO HAVE IT TOWED TO A LOCAL KIA DEALERSHIP. IT IS STILL A GOOD TWO HOURS FROM WHERE I LIVE. BUT THEY ASSURED ME IF WOULD BE COVERED AS THE ISSUE IT WITH HEAD GASKETS. IT IS RECAL NUMBER 2002B. THE DEALERSHIP CONTACTED ME AND SAID IT ISN'T COVERED. I ASKED WHY AND THE SERVICE ADVISOR, JUSTIN STATED THE RECALL HAD NOTHING TO DO WITH IT. NO TOLD HIM WHAT KIA HEADQUARTERS TOLD ME. HE STATED HE WOULD PRINT OFF THE RECALL AND SPEAK WITH HIS MANAGER AND GET BACK WITH ME. THE CAR HAS 124,000 MILES ON IT. I HAVE DONE STRICK MAINTENANCE. AS A MATTER OF FACT I JUST HAD THE OIL CHANGED. MY BIGGEST CONCERN IS THE SAFETY OF MYSELF AND MY DAUGHTER WHEN THE WHEELS LOCKED UP. HAD I NEED ON THE INTERSTATE I DON'T KNOW HOW WE WOULD HAVE AVOIDED AN ACCIDENT. LUCKILY I HAD TAKEN BACK ROADS HOME AND WAS ENTERING A SMALL TOWN OF WINDER AND WAS ONLY DOING 25 MILES AN HOUR AT THE TIME. NO WARNING LIGHTS WERE ON AT ALL. AFTER THE ENGINE FAILED THE OIL PAN LIGHT CAME ON AND WAS INTERMITTENTLY GOING ON AND OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11387549January 11, 2021ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE STALLED ON TWO SEPARATE OCCASION WHILE DRIVING 35 MPH. THE CONTACT ALSO STATED THAT WHILE AT A STOP LIGHT AND ATTEMPTING TO PROCEED WHILE MAKING A LEFT TURN, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT SHE WAITED TEN MINUTE TO RESTART THE VEHICLE AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION WHEN THE VEHICLE WAS IN THE DRIVEWAY, THE VEHICLE WAS SHAKING AND MAKING A KNOCKING SOUND. THE CONTACT STATED THAT WHEN SHE RELEASED THE BRAKES, THE NOISE WOULD STOP BUT WHEN THE VEHICLE STATIONARY, THE SOUND RECURRED. THE CONTACT STATED THAT RECENTLY THE CHECK ENGINE WARNING LIGHT ILLUMINATED TWICE. THE VEHICLE WAS TOWED TO BERWYN KIA (7050 OGDEN AVE, BERWYN, IL 60402) WHERE THE REPAIR OF AN UNKNOWN RECALL WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 123,947.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11387530January 11, 2021SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I WAS GOING TO GET MY MAIL ATTEMPTING TO PARK WHERE I ALWAYS PARK. I HIT THE BRAKE AND THE CAR SPED UP AND HIT TWO MAILBOXES. I COULDN'T GET IT TO STOP. I DO NOT KNOW HOW FAST IT WAS GOING WHEN I HIT THE MAILBOXES
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11387357January 10, 2021ENGINE
TEST DROVE THIS WITH 8K MILES, AND FOUND COOLANT IN THE ENGINE OIL, AND A EMPTY COOLANT RESERVOIR WITH 2.0 NON TURBO. PURCHASED A DIFFERENT 2020, WITH NO VISIBLE COOLANT IN OIL(NEW OIL) BUT VERY LOW COOLANT IN THE RESERVOIR WITH ONLY 5K MILES. ALSO A 2020 2.0 NON TURBO. POSSIBLE LINKED TREND OF ISSUES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11387102January 8, 2021ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING DOWN THE HIGHWAY THE CAR TURNED OFF. I WAS GOING AROUND 70 MPH AND NOTICED WHEN THE LIGHTS ON THE DASH AND RADIO WENT OUT. I HAD TO RESTART THE CAR WHILE STILL DRIVING TO GET IT GOING AGAIN. THIS HAPPENED AGAIN ABOUT 4 DAYS AFTER WHILE THE CAR WAS STATIONARY AND RUNNING, AGAIN THE LIGHTS WENT OUT AND THE CAR HAD TO BE STARTED AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11387197January 8, 2021ENGINE
THE ENGINE BLEW UP WHILE I WAS DRIVING DOWN THE HIGHWAY, GOING ABOUT 65-70 MPH. I HAD THE VEHICLE TOWED TO A LOCAL KIA DEALERSHIP AND THEY CONFIRMED THE ENGINE EXPLODED BUT KIA CUSTOMER SERVICE WILL NOT TAKE RESPONSIBILITY, THOUGH THEY HAVE A RECALL NOTICE OUT ON THE ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11386921January 7, 2021EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HEADLIGHTS FAILED TO ILLUMINATED WHILE DRIVING. THE CONTACT NOTICED THAT THE HEADLIGHTS CONNECTOR MELTED. THE VEHICLE WAS TAKEN TO KIA OF ANDERSON, 5281 US-76, PENDLETON, SC 29670, AND WAS DIAGNOSED THAT THE HEADLIGHTS CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT ALSO MENTION THAT THE HIGHT AND LOW BEAM WOULD INTERMITTENTLY ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THEY CONSTANTLY HAD TO REPLACED THE BULB. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11387025January 7, 2021ELECTRICAL SYSTEM, ENGINE
UPON MY LAST SERVICE AT THE DEALERSHIP THEY TOLD ME MY OIL WAS LOW. THIS WAS THE FIRST TIME EVER HAVING TO ADD OIL. I CONTINUED TO MONITOR THE ISSUE. LAST WEEK WE DROVE THE CAR APPROX 50 MILES HOME. THE NEXT MORNING THE CAR WOULD NOT START AT ALL. WE HAD IT TOWED TO THE DEALER AND THEY TOLD ME THE ENGINE IS GONE. THE CAR HAS 97,000 MILES AND HAS BEEN MAINTAINED MYSELF FOR THE LAST 6 YEARS USING SYNTHETIC OIL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11386767January 6, 2021ENGINE, POWER TRAIN
I STARTED EXPERIENCING SLIPPING UNDER THE 9K MILEAGE MARK WHILE ACCELERATING. RECENTLY AROUND 25K, WHILE GETTING AN OIL CHANGE, THE DEALERSHIP SAID THERE WAS AN UPDATE REQUIRED FOR THE TRANSMISSION THAT NEEDED TO BE LOADED TO THE COMPUTER. ABOUT 300 MILES AFTER THAT UPDATE, WHILE IN PARK, MY ENGINE SHUT OFF, FOLLOWED BY THE ENGINE LIGHT COMING ON, THEN THE OIL LIGHT AND THE BATTERY LIGHT. THIS HAS HAPPENED SEVERAL TIMES RECENTLY IN SEVERAL WEATHER CONDITIONS, AND AFTER SEVERAL DIFFERENT PREVIOUS DRIVING DISTANCES. I CALLED THE DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE ISSUE. I BROUGHT IT BACK A FEW TIMES AND I RECREATED THE ISSUE AND THEY DOCUMENTED IT, BUT THEY WERE UNABLE TO GET A TECH TO COME OUT AND READ THE CODES. I BROUGHT IT BACK AGAIN AND THEY WERE STILL UNABLE TO LOCATE ANY ISSUES. I ASKED IF THEY HAD CHECKED THE TRANSMISSION, BUT THEY SAID THAT THEY HAD NOT. I RECEIVED A LETTER IN THE MAIL FROM KIA SAYING THAT THERE WAS A KNOWN ISSUE WITH THE TRANSMISSION AND THAT IF IT WAS TURNING OFF THE ENGINE THAT IT MAY NEED REPLACING. I CALLED THE DEALERSHIP AND LET THEM KNOW THAT I WANTED THEM TO VERIFY THERE WEREN'T SHAVINGS IN THE TRANSMISSION AS IT SHOULD HAVE BEEN ONE OF THE DIAGNOSTICS RUN. THEY SAID TO BRING IT BACK IN AND THEY WOULD HAVE THEIR TECHS RUN MORE TESTS. I AM STILL WAITING TO FIND OUT THE ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11386841January 6, 2021ENGINE
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPOT, THE ENGINE STARTED KNOCKING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER TROPHY KIA OF CARSON (22020 RECREATION RD, CARSON, CA 90745, (424) 306-3311) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11386573January 5, 2021ENGINE
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING SHE NOTICED THAT THE VEHICLE WAS NOT ACCELERATING ON THE HIGHWAY. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO THE DEALER JONES KIA (2001 BEL AIR RD, FALLSTON, MD 21047, (410) 877-1700). THE CHECK ENGINE LIGHT STARTED TO FLASH BEFORE THE VEHICLE WAS TOWED. THE DEALER DIAGNOSED THE ISSUE AND STATED THAT THE ENGINE HAD LOST ALL OF THE OIL AND CAUSED MAJOR ENGINE ROD BEARING DAMAGE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO REPLACED. THE CONTACT CALLED THE MANUFACTURER AND FILED A CLAIM. THE MANUFACTURER STATED THAT THE DEALER WOULD BE CONTACTED. THE MANUFACTURER WOULD DETERMINE IF THE VEHICLE WAS INCLUDED IN AN UPCOMING RECALL AND DETERMINE IF FINANCIAL ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11386627January 5, 2021ENGINE
I WAS DRIVING MY CAR WHEN I STARTED HEARING A TICKING NOISE, THE CAR STARTED SHAKING, AND ACTED LIKE IT DID NOT WANT TO ACCELERATE. THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING. I HAD IT HAULED IT TO A KIA DEALERSHIP WHERE THEY TOLD ME THAT I WOULD HAVE TO HAVE THE MOTOR REPLACED DUE TO ROD DAMAGE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11386666January 5, 2021SEAT BELTS
THE DRIVER SIDE SEAT BELT CONSTANTLY REVERSE LOCKS. THE VEHICLE WAS STATIONARY AND THE SEAT BELT OFTEN RESERVE LOCKS WITHOUT A JERK OR SUDDEN STOP INCIDENT. IT USUALLY IS DISCOVERED WHEN TRYING TO PUT A SEATBELT ON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11386695January 5, 2021ENGINE
I WAS DRIVING ON THE HIGHWAY FOR ABOUT 5 MINS AND MY KIA SOUL MADE A RATTLING NOISE THAN 200 FT LATER MY CAR WAS ON THE SIDE OF THE ROAD AND THE ENGINE IS GONE ACCORDING TO KIA DEALERSHIP AND GAVE NO WARNING ⚠️ LIGHTS ON THE DASH AND ENGINE JUST CUT OFF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11386699January 5, 2021ENGINE
TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER SON'S APARTMENT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KIA OF SOUTH AUSTIN (5306 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 444-6635) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0