Kia Sorento Complaints

10,397 consumer complaints on file.

#10366470November 16, 2010
ELECTRONIC STABILITY CONTROL (ESC)
I AM AN OWNER OF A 07 KIA SORENTO EX. A FEW MONTHS AGO I NOTICED THE "ESC OFF" LIGHT WOULD ILLUMINATE AT RANDOM INSTANCES AND WOULD NOT TURN OFF UNTIL THE VEHICLE'S ENGINE WAS TURNED OFF AND THEN RESTARTED AGAIN. THIS ISSUE IS OF CONCERN TO MYSELF AS WELL AS OTHER KIA OWNERS I HAVE COME ACROSS. REASON BEING, WHEN THE "ESC OFF" LIGHT ENGAGES AND STAYS ON, THE VEHICLE LOSES POWER WHILE DRIVING. I HAVE HAD TWO SEPARATE OCCASIONS WHERE THIS HAS HAPPENED ON THE FREEWAY. WHILE CHANGING LANES AND TRYING TO ACCELERATE, I WAS STUCK AT A SPEED OF 50MPH WITH TRAFFIC BEHIND ME AT 65MPH OR FASTER. ASSUMING THAT I WAS GOING TO ACCELERATE THE VEHICLES BEHIND ME HAD TO SLAM ON THEIR BRAKES INSTEAD. WHEN I TOOK MY KIA TO THE DEALER TO DIAGNOSE THE PROBLEM I WAS INFORMED THAT I AM NOT THE FIRST CUSTOMER EXPERIENCING THIS PROBLEM AND THAT THERE IS A SERVICE BULLETIN POSTED REGARDING THE "ESC OFF" LIGHT ILLUMINATING AND VEHICLE THROTTLE LOSS. THE DIAGNOSTIC CHECK READ, THAT THERE IS A TRANSFER CASE DECODER MOTOR FAULT. I WAS TOLD KIA WAS OFFERING TO COVER THE REPAIRS UNDER 60000MI WARRANTY BUT THAT I CAME IN AT 62000 AND DID NOT COMPLY WITH RECOMMENDED TRANSFER CASE SERVICES LISTED IN THE MANUAL, THEY WOULD NOT COVER UNDER ANY WARRANTY. KIA BELIEVES THAT MY LACK OF TRANSFER CASE SERVICE TO MY VEHICLE IS THE REASON FOR THIS PROBLEM. I CAN'T HELP BUT TO THINK, THAT BASED ON HOW MANY KIA SORENTO CONSUMERS ARE HAVING THIS SAME PROBLEM THERE MAY BE A DEFECT IN KIA'S "ESC" SYSTEM. IN MY EXPERIENCE WITH THIS ISSUE I CAN SAY THAT I BELIEVE THIS TO BE A SERIOUS SAFETY HAZARD WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366492November 16, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
HAVE REPLACED HEADLIGHT BULBS 6 TIMES, REPLACED BRAKE LIGHTS 3 TIMES, THE DOME LIGHT HAD COMPLICATIONS WITH COMING ON WHEN OPENING DOORS, LICENSE PLATE LITE IS OUT AS WE SPEAK, ALSO THE LOCK ON REAR LEFT MAKES A STRANGE BUZZING NOISE WHEN YOU ENGAGE LOCKS, CAR HAS A LOT OF ELECTRICAL ISSUES GOING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365864November 15, 2010
AIR BAGS:FRONTAL, POWER TRAIN:MANUAL TRANSMISSION
I HAVE 2 COMPLAINTS. 1) I HAVE COMPLAINED ABOUT THE FRONT PASSENGER AIR BAG NOT COMING ON WHEN AN ADULT IS SEATED IN IT. I HAVE TAKEN IT TO 2 DIFFERENT KIA SHOPS 5 TIMES SINCE 1200 MILES AND WAS TOLD IT IS OPERATING NORMAL. NORMAL IS WHEN AN ADULT SITS IN IT, NOT WHEN YOU PLACE A PURSE ON THE SEAT OR WHENEVER IT DECIDES TO WORK. I AM FOLLOWING THE MANUAL AND STILL NO SATISFACTION WITH REPAIR. 2) AT 1200 MILES I ALSO COMPLAINED THAT THE CAR WOULD BUCK, STICK IN 3RD GEAR, AND NOT SHIFT TILL IT RED LINES. THIS DOES NOT HAPPEN ALL THE TIME AND I WAS TOLD BY KIA THAT UNLESS THE "CHECK ENGINE" LIGHT COMES ON THEY CAN NOT FIND THE PROBLEM. EVEN AFTER THE #1 REPAIR TECH IN THE WORLD FOR KIA EXPERIENCED THE NOT SHIFTING TILL IT RED LINES FOR HIMSELF. I WAS TOLD THE ONLY THING THEY COULD DO IS REPROGRAM THE COMPUTER. THEY HAVE REPROGRAMMED IT 4 TIMES THE PROBLEM IS STILL THERE. I HAVE 22 REPAIR INVOICES FOR THIS CAR SINCE I PURCHASED IT. I AM FIGHTING ON A DAILY BASIS WITH KIA TO REPAIR THIS CAR. IT IS A SHAME TO SAY BUT I FEEL SOMEONE IS GOING TO GET HURT OR WORST KILLED BEFORE KIA FIXES THESE ISSUES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366107November 11, 2010
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
7/21/10 PURCHASED KIA SORRENTO EX FWD FROM MORITZ 110 NE LOOP 820 HURST, TX 7/22 NOTICED ENGINE HESITATED SEVERAL TIMES WHILE DRIVING SUFFICIENT THAT CARS PULLED AROUND ME. CONTACTED JERRY SIMPSON AND JIM CARTWRIGHT SERVICE MANAGER 7/26 TOOK SORRENTO BACK AND TO MORITZ AND RODE WITH JIM CARTWRIGHT THROUGH RESIDENTIAL NEIGHBORHOODS. CAR EXHIBITED NO HESITATION 8/2 HAVE DRIVEN SORRENTO TO OKLAHOMA TWICE AND AROUND RESIDENTIAL AREAS IN THE METROPLEX AND NOTICED A SLIGHT HESITATION. 11/8 WHILE IN 8:OOAM BUMPER TO BUMPER TRAFFIC EAST BOUND ON HWY 820 IN FORT WORTH,TX AT A SLOW 15MPH (EST) ENGINE CHUGGED DOWN AND THEN CAUGHT AND THEN DIED COMPLETELY AND CAR HAD TO BE PUSHED OUT OF WAY. WAS ABLE TO RESTART AND MAKE IT TO DOCTORS APPOINTMENT THEN TOOK THE SORRENTO BACK TO MORITZ KIA WHERE WE BOUGHT IT AND TOLD THEM I WANTED IT FIXED 11/11 NOT HAVING HEARD FROM MORITZ KIA I CALLED THEM AND ASKED THAT THEY DOUCUMENT WHAT THE FOUND AND WE WERE GOING TO PICK UP THE SORRENTO. WHICH WE DID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365235November 10, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE FUEL TANK WAS DISPENSING THE GASOLINE BACK OUT TOWARDS HER AS SHE ADDED GASOLINE. WHEN THE CONTACT ENTERED THE VEHICLE THE FUEL GAUGE READS FULL WHEN IT WAS NOT COMPLETELY FULL. THE DEALER WAS CONTACTED AND INFORMED HER THAT THERE WERE NO RECALLS IN REFERENCE TO THE FUEL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365305November 10, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, STEERING
I BOUGHT A 2003 KIA SORENTO ABOUT 6 YEARS AGO AND I'VE HAD A LOT OF PROBLEMS. THE WORST AND MOST RECENT PROBLEM IS THE GAS SPEWS OUT OF THE TANK EVERY TIME I TRY TO FILL IT. IT RUNS DOWN THE SIDE OF THE CAR AND ON MY WHEEL. SOMETIMES IT GETS ON ME. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS NOW. IF YOU PUMP VERY SLOW AND STOP EVERY .80 CENTS IT LESSENS THE AMOUNT OF TIMES IT SPEWS OUT, BUT THIS IS SO VERY TIMELY. THE GAS GAUGE PERIODICALLY GOES OUT. THE HORN HAS NEVER WORKED. THE POWER STEERING PERIODICALLY GOES OUT. WHEN USING CRUISE CONTROL IT WILL PERIODICALLY GO OFF ON IT'S OWN. THE PAINT LOOKS HORRIBLE AND HAS PEELED OFF ON THE SIDE MIRRORS. THE LEATHER SEATS HAVE NOT HELD UP WELL. THE DOME LIGHT WILL NOT WORK WHEN YOU OPEN THE DOOR, BUT IF YOU PRESS THE DOME LIGHT BUTTON IT WILL COME ON. PERIODICALLY THE DASH LIGHTS HAVE FLICKERED AND I'M WONDERING IF THEY ARE ABOUT TO GO OUT. I'VE ALREADY HAD TO REPLACE THE AC COMPRESSOR AND THE DRIVE SHAFT, BOTH OF WHICH HAVE REALLY SET ME BACK FINANCIALLY. I REALLY WANT TO GET THE GAS TANK ISSUE FIXED AS IT IS THE WORST ISSUE AT HAND AND I FEAR IT COULD BE DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365133November 9, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, EXTERIOR LIGHTING, VISIBILITY
I HAVE HAD MY 2003 KIA SORENTO SINCE MARCH 2010. IT WAS PURCHASED WITH 32,000 MILES ON IT, AND AS OF THE END OF OCTOBER 2010, IT HAD 36,000 MILES. SO FAR, I HAVE HAD TO REPLACE THE COOLANT RESERVOIR, BECAUSE IT WAS CRACKED. I WAS DRIVING, AND IT OVERHEATED OUT OF NOWHERE. IT WAS IN THE SHOP FOR FOUR DAYS, BECAUSE THEY COULD NOT FIND THE PROBLEM EVEN AFTER DOING SEVERAL PRESSURIZED SYSTEMS TESTS. AT THE END OF OCTOBER 2010, I HAD TO REPLACE THE OIL PUMP, BECAUSE IT HAD A CRACK IN IT. NO ONE ANYWHERE I CALLED COULD BELIEVE I HAD TO REPLACE AN OIL PUMP. ALL THE MECHANICS STATED THAT'S ONE OF THE FEW THINGS THEY NEVER HAVE TO REPLACE ON ANY VEHICLE, AND CERTAINLY NOT AT 36,000 MILES. ANYWAY, DUE TO OIL LEAKING ONTO THE TIMING BELT, THAT HAD TO BE REPLACED ALSO. THE TIMING BELT WAS IN FINE CONDITION OTHERWISE. CONSEQUENTLY, I NOW HAVE ENGINE PROBLEMS. I'M SURE THE ENGINE WILL HAVE TO BE REPLACED FROM OVERHEATING AND THEN HAVING NO OIL. AT HIGH RPMS, YOU CAN HEAR A SLIGHT TICK, WHICH I'M PRETTY SURE IS A LIFTER ISSUE. HEADLIGHTS BURN OUT QUICKLY. I WAS DRIVING ONE DAY, AND BOTH BURNT OUT AT THE SAME TIME. I HAD TO DRIVE ON HIGH BEAMS IN THE CITY. CONSTANT ELECTRICAL PROBLEMS WITH THE DASH. DASH LIGHTS RARELY WORK, AND THEN ALL OF A SUDDEN ALL THE LIGHTS WILL START FLASHING HERE AND THERE - DASH LIGHTS FLASH ON/OFF, CEILING LIGHT FLASHES ON/OFF, ALL BACK AND FORTH WHILE I'M DRIVING IN THE DARK. VERY DISTRACTING, ESPECIALLY IN TRAFFIC. THE TRUCK ITSELF (SEATS, COMFORT, ETC.) IS AWESOME, BUT IT WAS DEFINITELY MANUFACTURED POORLY. WORST PURCHASE EVER. GLAD I BOUGHT THE 5 STAR WARRANTY OR I'D BE PAYING FOR A TRUCK I CAN'T DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365061November 8, 2010
ENGINE AND ENGINE COOLING, STRUCTURE
CAR POWER STEERING BEGAN TO FAIL. POWER STEERING FLUID WAS CHECKED BUT ADDING FLUID DID NOT SOLVE THE PROBLEM. VEHICLE FAILED TO START, NEEDED TO BE TOWED TO MECHANIC. AFTER INSPECTION BY MECHANIC, IT WAS DETERMINED THAT THE CRANK SHAFT BOLT BROKE OFF FROM THE CAR. CONSEQUENTLY THIS BROKE THE TIMING BELT AND MAY HAVE BENT THE VALVE RODS (MECHANIC IS IN THE PROCESS OF TAKING THE VEHICLE APART AND ASSESSING ANY OTHER SUBSEQUENT DAMAGE CAUSED BY THE BROKEN CRANK SHAFT BOLT). THE VEHICLE NEEDS THOUSANDS OF DOLLARS OF REPAIRS (STILL BEING DETERMINED AS TO THE ENTIRE SCOPE). THE BOLT, TIMING BELT AND MOST LIKELY VALVE RODS WILL NEED TO BE REPLACED, ALONG WITH NUMEROUS HOURS OF LABOR DUE TO THE FACT THE ENGINE NEEDS TO BE TAKEN APART AND PUT BACK TOGETHER. THE OLD CRANK SHAFT BOLT IS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364342November 7, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I BOUGHT A KIA BACK IN 2006. THE KIA WAS A 2004 SORENTO. AFTER HAVING THIS VEHICLE FOR ONE YEAR THE COOLANT STARTED LEAKING. THE DEALERSHIP STATED THAT THE COOLANT CASE WAS CRACKED. THEY FIXED IT AND WHEN I PICKED THE CAR UP I DROVE OFF AND 10 MINUTES LATER REALIZED MY CAR WAS OVERHEATING. I STOPPED AND POPPED THE HOOD AND REALIZED THEY DIDN'T RECONNECT MY FAN BELTS. THEN IN 2007 I WAS HEARING SOME NOISE IN THE ENGINE AND THE NEXT DAY THE POWER STEERING LOCKED UP AND THE CAR WOULD BARELY MOVE. COME TO FIND OUT MY CRANK SHAFT BOLT HAD BROKEN. THE CAR WAS UNDER WARRANTY BUT THEY WOULD NOT PAY FOR IT TO BE REPLACED STATING THAT I DIDN'T CHANGE THE OIL. I ARGUED WITH THEM AND NOTHING. REMIND YOU THE QUOTE ON FIXING THIS PROBLEM THE RIGHT WAY COST CLOSE TO 9,000.00. I PAID THEM 900.00 TO REPLACE BOLT AND SHOVE IT BACK IN THERE AND HOPE THAT IT WOULD LAST. ON FRIDAY NOV OF 2010 MY HUSBAND WAS DRIVING THE CAR AND THE CRANK SHAFT BOLT FELL OUT ALMOST CAUSING AN ACCIDENT. I STILL OWE ONE YEAR ON THIS VEHICLE AND IT DOESN'T WORK. I HAVE READ SEVERAL COMPLAINTS ON THE INTERNET ABOUT THE EXACT SAME PROBLEMS THAT HAVE OCCURRED IN 2004 KIA SORENTO. I FEEL THIS IS A DEFECT IN THEIR PRODUCT AND THAT THEY SHOULD HALF TO PAY FOR ALL THESE PEOPLES PROBLEMS WITH THIS VEHICLE. THERE WAS ALSO A RECALL ON 03 AND 06 MODELS ON CRANK SHAFT BOLTS. TELL ME THERE ISN'T A CONSISTENT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363841November 3, 2010
AIR BAGS
THE WARNING LIGHT FOR THE SRS SUPPLEMENTAL RESTRAINT SYSTEM (AIR BAG) KEEPS GOING OFF WENT OUT OF FACTORY WARRANTY AT 80,000 MILES IT STARTED AROUND 80, 800 DEALER WOULD NOT COVER REPAIRS. LIGHT IS NOW CONSTANT AND WHEN I WAS SEARCHING THE INTERNET FOUND SAME COMPLAINTS WITH THE SRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363805November 2, 2010
SERVICE BRAKES, HYDRAULIC
MY 2011 KIA SORENTO EX V6 AWD WAS BROUGHT IN TO A KIA DEALER 15 DAYS AGO TO CHECK ON THE BRAKES, WHICH SEEMED TO HAVE A LONGER THAN NORMAL "PLAY" BEFORE ENGAGING. THE MECHANIC AT THE DEALERSHIP AGREED AND REPLACED THE MASTER CYLINDER. AFTER I BROUGHT IT HOME, THE NEXT MORNING THE PEDAL ALMOST WENT ALL THE WAY TO THE FLOOR! IT SEEMED TO HAVE AIR IN THE SYSTEM AFTER I PUMPED THE PEDAL. I BROUGHT IT BACK TO THE DEALER WHERE THEY AGAIN REPLACED THE MASTER CYLINDER. (I PERSONALLY THINK THEY PUT IN A REBUILD KIT THE FIRST TIME). THE MECHANIC TRIED MECHANICAL AND MANUAL METHODS TO GET ALL THE AIR OUT WITH NO SUCCESS. THEY AGAIN REPLACED THE MASTER CYLINDER, AGAIN WITH NO SUCCESS. THEY THEN REPLACED THE ABS MODULE, AGAIN IT DID NOT SOLVE THE PROBLEM. THEY ARE SENDING OUT A KIA ENGINEER TO SEE IF PROBLEM CAN BE RESOLVED. HE WILL ARRIVE MONDAY NOV 8! THE SUV IS STILL AT THE DEALERSHIP, WHICH WILL BE A TOTAL OF 21 DAYS! HAVE THERE BEEN ANY OTHER INCIDENTS OF THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363013October 30, 2010
ENGINE AND ENGINE COOLING:ENGINE
05 KIA SORENTO. THE HARMONIC BALANCER BOLT DOESN'T ADEQUATELY SECURE THE BALANCER OR PULLEY. THRU NORMAL USE, THE BOLT BECOMES LOOSE CAUSING DAMAGE TO THE BALANCER. THE DAMAGED BALANCER CAUSES THE PULLEY TO BECOME DAMAGED, AND ALL OF THE ACCESSORY BELTS RUN BY THE CRANKSHAFT PULLEY ARE DAMAGED. THE "FIX" OFFERED BY KIA DOES NOTHING TO PERMANENTLY FIX THE PROBLEM. I HAVE NOW TAKEN MY VEHICLE TO AN ASE CERTIFIED MECHANIC TWICE IN THE LAST YEAR AND THE PROBLEM STILL EXISTS. COSTS HAVE NOW REACHED OVER $2100 AND COUNTING!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360991October 18, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED WHEN SOMEONE WAS SEATED IN THE PASSENGER SEAT AND WOULD NOT TURN OFF UNTIL THE VEHICLE WAS SHUT OFF. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO THE DEALERSHIP FOR A REPAIR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE AIR BAG SENSOR WAS REPLACED BUT THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN REPAIRED SUCCESSFULLY. THE CURRENT MILEAGE WAS APPROXIMATELY 9,000. THE FAILURE MILEAGE WAS 7,253.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360080October 12, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE ENGINE COMPLETELY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CRANK BOLT WAS SHEARED AND THE ENGINE HERMETIC BALANCER COMPLETELY DETACHED FROM THE VEHICLE. THE TECHNICIAN ADVISED THAT THE FAILURE WAS VERY UNUSUAL. THE DEALER REPLACED THE CRANK BOLT AND THE OWNER WAS RESPONSIBLE FOR THE ADDITIONAL REPAIR EXPENSES. THE VEHICLE WAS REPAIRED. IN ADDITION, THERE WERE CERTAIN AREAS THE VEHICLE EXTERIOR PAINT SUSTAINED EXCESSIVE CHIPPING AFTER THE DEFECTIVE SURFACE WAS TOUCHED UP WITH PAINT. ALSO, THE ENGINE OVERHEATED AND THE TEMPERATURE GAUGE FAILED TO FUNCTION CORRECTLY, EVEN THOUGH THE THERMOSTAT WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359325October 5, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE CONTACT STARTED THE IGNITION,THERE WAS A LOUD CLANKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE "TIRE PRESSURE" WARNING INDICATOR BEGAN TO FLASH FOR FORTY- FIVE TO FIFTY SECONDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE CLANKING NOISE CONTINUED TO OCCUR INTERMITTENTLY. THE FAILURE MILEAGE WAS APPROXIMATELY 65.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359050October 4, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY LUNGE FORWARD WHEN STARTED. THE CONTACT STATED THAT THE VEHICLE HAS A KEYLESS START AND THE FAILURE WOULD OCCUR EVEN WHILE SITTING WITH THE BRAKES DEPRESSED. THE FAILURE PROGRESSED AND BECAME MORE FREQUENT OVER TIME. THE VEHICLE WAS IN THE PROCESS OF BEING INSPECTED FOR THE FAILURE. THE FAILURE MILEAGE WAS 14 AND THE CURRENT MILEAGE WAS 2,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358543September 30, 2010
VISIBILITY, EQUIPMENT
AIRCONDITIONER BLOWER MOTOR FAILURE ACCOMPANIED BY NOISE CAUSED BY THE (2)CABIN AIR FILTER ELEMENTS COMING LOOSE FROM FILTER ELEMENT HOUSING AND LODGING IN THE AIR CONDITIONER EVAPORATOR UNIT LOCATED BEHIND THE GLOVE BOX. THE KIA DEALER WAS UNABLE TO FIND THE FILTER ELEMENTS DURING INSPECTION OF THE EVAPORATOR UNIT WHILE DIAGNOSING THE SOURCE OF THE NOISE. THE KIA DISTRICT MANAGER FOR FLORIDA REFUSES TO ADDRESS THIS CONCERN AND DOES NOT CONSIDER IT A SAFETY CONCERN. THE COST TO FIX THIS ITEM IS $280.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357711September 26, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2007 KIA SORENTO ENGINE BLOWN UP. NO WARNING SIGNS HAD OCCURRED. NO CHECK ENGINE LIGHT CAME ON. WHILE DRIVING THE CAR LOST ALL POWER. UPON AN INSPECTION THE OIL HAD TURNED TO SLUDGE. OIL ONLY HAD APPROX. 900 MILES. NEEDED TO HAVE NEW ENGINE INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356068September 17, 2010
AIR BAGS
2004 KIA SORENTO. ROLLOVER. KIA SAYS THAT THE AIR BAGS ARE TURNED OFF IN A ROLL OVER NOT WHEN HIT ON THE SIDE! WHAT GOOD ARE THEY THAN? THIS INFORMATION IS NOT GIVEN WHEN THE KIAS ARE PURCHASED.... RESEARCH NEEDS TO BE DONE FOR HOW OFTEN IT OCCURS AND THAT THERE MAY BE MORE ROLLOVERS THAN SIDE IMPATCTS, WHY THEY ROLLOVER SOO MANY TIMES, AND THAT THERE ARE MANY COMPLAINTS FOR OTHER KIAS THAT THE AIRBAGS HAVE NOT DEPLOYED IN CRASHES. CONSEQUENCES WERE THAT THE DRIVER DIED THIS TIME DUE TO THE AIR BAGS DID NOT DEPLOY! THERE WAS ONLY ONE PERSON THE DRIVER IN THE KIA, THE CRASH WAS WHEN THE VEHICLE HIT THE ROCK AND THAN THE GROUND 15 TIMES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10355870September 16, 2010
ENGINE AND ENGINE COOLING:ENGINE
TOOK DELIVERY OF A 2011, KIA SORENTO LX, WITH 2.4L ENGINE, ON 4/22/10. DURING THE NEXT 3.5 MONTHS AND 4,800 MILES, THIS VEHICLE HAS EXPERIENCED THE FOLLOWING SAFETY ISSUE SEVEN TIMES, TWO OF WHICH A COLLISION WAS NARROWLY AVOIDED. WHEN PRESSING ON THE ACCELERATOR, FROM IT'S DEFAULT POSITION, THE ENGINE REMAINS AT IDLE SPEED FOR APPROXIMATELY 1.5 SECONDS BEFORE ACCELERATING RAPIDLY, PROPORTIONATE TO THE THEN THROTTLE POSITION. DURING THIS LAG, THE ACCELERATOR PEDAL WAS HELD IN THE POSITION REPRESENTING THE APPROPRIATE AMOUNT OF ACCELERATION UNDER NORMAL DRIVING CONDITIONS. THIS HESITATION OCCURS UNEXPECTEDLY, SEVERELY IMPACTING NORMAL JUDGMENT AND DRIVING REACTIONS. THIS HAS OCCURRED ON FLAT PAVEMENT, SLIGHT INCLINE OR DECLINE, FROM A STOP, PULLING OUT INTO TRAFFIC, OR WHILE TRAVELING 35 TO 40 MPH ATTEMPTING TO MERGE INTO TRAFFIC. IT WENT IN FOR SERVICE AT A KIA DEALERSHIP THE DAY AFTER THIS PROBLEM OCCURRED TWICE IN ONE TRIP, ALMOST RESULTING IN AN ACCIDENT. THE VEHICLE HAS CURRENTLY BEEN IN THE SHOP FOR ONE WEEK. AFTER ONE DAY, THE DEALER COULD NOT DUPLICATE THE PROBLEM AND KIA HAD NO RESOLUTION, THEREFORE BOTH PARTIES OFFERED TO RETURN THE VEHICLE. OTHERS HAVE REPORTED THIS PROBLEM ON THE INTERNET. OUR INCIDENT WAS REPORTED TO KIA. THE RESULTANT CASE HAS BEEN ESCALATED THROUGH KIA'S SYSTEM, AND WE ARE NOW WAITING FOR FURTHER COMMUNICATION. THE SAFETY OF THIS VEHICLE IS IN QUESTION...OUR CONFIDENCE IN THIS VEHICLE HAS BEEN SHAKEN. CURRENTLY, MY WIFE AND I WILL NOT DRIVE THIS VEHICLE, WE CONSIDER IT TOO DANGEROUS, AND WE DO NOT WANT TO PUT OURSELVES, OR OTHERS AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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