Kia Sorento Complaints
10,397 consumer complaints on file.
- #10371202December 19, 2010ENGINE AND ENGINE COOLING
DECEMBER 18, 2010 KIA MOTORS AMERICA, INC. DEAR KIA THIS LETTER IS TO COMPLAIN ABOUT AN INTERNET POSTED AND KNOWN DEFECT IN YOUR 2005 KIA SORENTO. I RECENTLY BROKE DOWN BECAUSE 'THE CRANKSHAFT BOLT BROKE OFF INSIDE THE ENGINE'. IT COST ME $85.00 TO GET IT TOWED AND NOW WILL RUN AN ADDITIONAL $1,200+/- TO REPAIR IT. FROM WHAT I'M READING ON THE INTERNET WHEN THE PROBLEM IS FIXED THERE IS NO WAY OF GUARANTEEING IT WON'T HAPPEN REPEATEDLY. THROUGH NO FAULT OF SORENTO OWNERS AS TOLD BY YOUR SERVICE MECHANIC (SCOTT) OF KIA OF DUTCHESS COUNTY (NY). 'JUST A BAD PART'. APPARENTLY, THIS BOLT SHEARS OFF AND FALLS INSIDE THE ENGINE CAUSING ADDITIONAL DAMAGE. YOUR FIX SUPPOSEDLY, IS TO TORQUE THE BOLT PROPERLY, WELL THAT BOLT IS FACTORY TORQUED! I HAVE NO COMPLAINTS WITH SCOTT AS HE IS COURTEOUS AND TRYING TO FIX IT. THE ISSUE IS THAT THIS VERY COSTLY FACTORY DEFECT IN EITHER THE BOLT OR THE ENGINEERING OF THE BOLT SPECIFICATIONS IS AND SHOULD BE THE RESPONSIBILITY OF KIA MOTORS.' AS AN OWNER, I AM DISAPPOINTED THAT YOU HAVE TURNED AWAY FROM YOUR RESPONSIBILITY TO ADDRESS THE FACTORY PROBLEMS AS THEY ARE NOTED THROUGH USE OF YOUR VEHICLES. ADDITIONALLY, WHEN THE BOLT BREAKS, AND I HAVE FIRSTHAND KNOWLEDGE, THE BRAKE AND BATTERY LIGHTS APPEAR ON THE DASHBOARD AND LOSS OF POWER STEERING OCCURS. THE SUDDEN LOSS OF POWER STEERING ALMOST CAUSED ME TO VEER INTO A CURB ON THE SIDE OF THE ROAD BUT COULD HAVE BEEN A LOT WORSE. I HAVE ADDED (BELOW) SOME OF THE MANY INTERNET POSTED COMPLAINTS OF PEOPLE WITH THE SAME NIGHTMARE. AND EVEN AFTER IT'S FIXED THERE IS NO GUARANTEE IT WON'T CONTINUE TO HAPPEN. HOW ABOUT SOME GOOD OLD FASHIONED OWNING UP TO THE RESPONSIBILITY OF PROVIDING SAFE AND RELIABLE CARS FOR PEOPLE WHO PAY THOUSANDS OF DOLLARS TO PURCHASE ONE OF THE MOST EXPENSIVE THINGS WE WILL EVER OWN!!! NEEDLESS TO SAY, I AM QUITE FRUSTRATED AND WHEN I PICK UP THE CAR TOTALLY OUT OF MONEY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10371599December 17, 2010SERVICE BRAKES, HYDRAULIC
THE BRAKE PEDAL ALWAYS SEEMED TO GO DOWN A LONG DISTANCE WHEN APPYLING, BEFORE THE BRAKES STARTED TO WORK.. I HAD THE DEALER CHECK. THE MASTER CYLINDER WAS REPLACED. THE NEXT MORNING, AT HOME, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR!. WITHIN THE NEXT 3 WEEKS, THE DEALER HAD 2 MORE MASTER CYLINDERS AND THE ABS REPLACED. CORPORATE TECH WAS SENT TO CHECK BRAKE SYSTEM. EVERYTHING WAS TO SPEC AND OK. THE BRAKES WORK OK, BUT THAT "SOFT" BRAKE PEDAL FEEL STILL EXISTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10371529December 15, 2010SERVICE BRAKES, HYDRAULIC
I HAVE HAD TO HAVE EXTENSIVE WORK ON MY BRAKES EVERY 8000 MILES. I CAN SET MY ODOMETER BY THIS IT IS SO RELIABLE. WHEN I BOUGHT MY SORENTO IN 2006 WITHIN THE FIRST 8000 MILES THE BRAKES WENT OUT. THE DEALERSHIP AGREED TO CHANGE THE ROTORS FOR ME. IN 8000 MILES THE SHOES, ROTORS EVERYTHING WAS BAD AGAIN. I CALLED THE DEALERSHIP, THEY REFUSED TO FIX IT. I WENT TO THEM AND THEY WANTED TO CHARGE AN EXORBITANT PRICE SO I WENT TO MY USUAL CAR REPAIR SHOP. THEY CHANGED THE BRAKES AND AS USUAL WITHIN 8000 MILES AGAIN THE BRAKES. I WENT BACK TO MY CAR REPAIR SHOP AND THEY SAID THIS TIME IT WAS THE BACK BRAKES (THE FIRST TIME THE FRONT). THEY REPAIRED THEM AND ASSURED ME THAT THIS SHOULD NOT HAPPEN AGAIN BEFORE ABOUT 30K MILES. NOW AFTER 8000 MILES MY BRAKES ARE AGAIN BAD. I HAVE NOW REPAIRED MY BRAKES, INCLUDING NEW ROTORS AND CYLINDERS AT 8000, 16,000, 23,000, 27,000 AND NOW AGAIN AT 36,000. MY MECHANIC SAYS THIS IS THE WORST HE'S EVER SEEN, A VEHICLE WITH NO BRAKES IS A DEADLY WEAPON, EVEN IF UNINTENDED. KIA FEELS THAT THEY DON'T HAVE TO DO ANYTHING ABOUT IT AND REFUSE TO ACKNOWLEDGE THIS. I HAVE COMPLAINED REPEATEDLY TO KIA, THEY DO NOTHING. THEIR CONSUMER PORTION OF KIA IS A JOKE. THEY ALWAYS SAY ITS THE CONSUMERS FAULT. MY CAR IS 3 YEARS, AND ALMOST 4 YEARS OLD AND I ONLY HAVE 29K MILES ON IT SO I AM NOT A ROUGH DRIVER, NOT A LONG DISTANCE DRIVER AND AM A 50 YEAR OLD WOMAN SO ITS NOT LIKE IM OUT HOTRODDING. PLEASE HOLD THIS COMPANY UP TO US STANDARDS. FROM NOW ON I WILL ONLY BUY AMERICAN MADE VEHICLES AS I FEEL THIS COMPANY HAS NO REGARD FOR RULES SET BY MY GOVERNMENT, THEY ARE NOT CONCERNED THAT SOMEONE MAY DIE, THEY DON'T CARE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10370821December 15, 2010ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT STATED THAT THE AIR CONDITIONER SHUT OFF WITHOUT WARNING, CAUSING THE VEHICLE TO MAKE A GRINDING NOISE, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE DEALER WAS NOTIFIED WHO AND ADVISED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 2000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10370671December 14, 2010ENGINE AND ENGINE COOLING
I WAS DRIVING MY CHILDREN IN THE SUMMER AND MY ENGINE BEGAN SQUEALING VERY LOUDLY, THE A/C STOPPED WORKING, AND THE STEERING LOCKED UP. WE TOOK THE CAR TO GET IT FIXED AND THEY SAID THE CRANK SHAFT BOLT IN THE ENGINE HAD BROKEN COMPLETELY. THEY SAID THE ONLY THING WE COULD DO IS REPLACE THE ENTIRE ENGINE, WHICH IS $4000. WE FOUND SOMEONE WHO REPLACED THE BOLT, BECAUSE WE COULDN'T AFFORD A NEW ENGINE, AND NOW THE HEAT DOESN'T WORK, IT STILL SQUEALS, AND OUR RADIO COMPLETELY STOPPED WORKING AS WELL. WE HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE, AND WE ARE ONLY AT 65000 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10370287December 12, 2010SERVICE BRAKES, HYDRAULIC
KIA SORENTO 2011, 2WD 2.4 L ENGINE. THE BRAKES ON TWO OCCASIONS BEGAN TO RUMBLE AND PUSH BACK ON THE FOOT MAKING IT VERY DIFFICULT TO APPLY THE BRAKES. NO CRASH OCCURRED BUT WE WERE TRAVELING AT AROUND 15MPH DURING THE FIRST INCIDENT AND 20MPH IN THE SECOND INCIDENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10369632December 8, 2010ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 KIA SORENTO. THE ENGINE CRANKSHAFT BOLT FAILED IN AUGUST OF 2008. THE DEALER REPLACED THE ENGINE CRANKSHAFT BOLT FOUR TIMES. THE REPAIRS DIDN'T CORRECT THE FAILURE. THE MANUFACTURER STATED THAT THE CONTINUOUS FAILURES WERE DEALER ERROR, AND THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 111,404 AND THE CURRENT MILEAGE WAS 118,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10369715December 8, 2010EXTERIOR LIGHTING, ELECTRICAL SYSTEM, SEATS
OWN A 2005 KIA SORENTO. WE HAVE A CONTINUOUS PROBLEM WITH THE LIGHTS BURNING OUT. THIS INCLUDES THE HEADLIGHTS, BRAKE LIGHTS, PARK LIGHTS, AND FOG LIGHTS. THESE LIGHTS BURN OUT ABOUT EVERY 3 TO 4 MONTHS. NOW THE POWER SEAT HAS STOPPED MOVING FORWARD OR BACK. THE DRIVER'S SIDE POWER SEAT WILL NOT MOVE FORWARD OR BACKWARD. A SHORTER PERSON THAT MY WIFE MOVED HER CAR AND SHE ADJUSTED THE SEATS. WHEN MY WIFE GOT INTO THE CAR SHE WAS UNABLE TO PUT THE SEAT IN THE ORIGINAL POSITION. I HAVE TRIED TO JOCKEY THE SWITCH BACK AND FORTH AND UP AND DOWN AND THE SEAT WILL NOT MOVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10369521December 7, 2010STEERING, POWER TRAIN
TL*THE CONTACT OWNS A 2005 KIA SORRENTO. THE CONTACT WAS ATTEMPTING A TURN WHILE DRIVING APPROXIMATELY 2 MPH WHEN THE STEERING WHEEL ABNORMALLY LOCKED. THE CONTACT WAS UNABLE TO TURN THE WHEEL AND THE VEHICLE WAS IMMEDIATELY SHUT OFF. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT REPAIR FACILITY WHERE SHE WAS INFORMED THAT A BOLT WITHIN THE DRIVESHAFT HAD FRACTURED AND CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 64,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10368094November 29, 2010STEERING
TL*THE CONTACT OWNS A 2011 KIA SORENTO SX. WHILE DRIVING 25 MPH, THE VEHICLE PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS BEING SERVICE (SERVICE DETAILS UNKNOWN). THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WERE AWARE OF THE PROBLEM AND TOOK A COMPLAINT. THE FAILURE MILEAGE WAS 450. UPDATED 02/10/11 *BF UPDATED 11/30/2011 *LN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10368145November 29, 2010ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT SPUN OUT OF CONTROL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE CRANKSHAFT BOLT BROKE OFF IN THE ENGINE, THE PULLEYS FELL OFF AND THE TWO BELTS BROKE. THE DEALER REPAIRED THE VEHICLE BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE VEHICLE HAD BEEN REPAIRED ALREADY. THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN REPAIRED AGAIN. THE CONTACT REFERENCED A MANUFACTURER'S RECALL FOR THE CRANK SHAFT BOLT. THE VEHICLE WAS INSPECTED AND THE DIAGNOSIS WAS A DEFECTIVE CRANKSHAFT SENSOR. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 AND THE CURRENT MILEAGE WAS 108,850.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10368160November 29, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION AND DRIVESHAFT BROKE 21 NOV 2010 BARELY MAKING IT ACROSS BUSY INTERSECTION. VEHICLE IS 2011 KIA SORENTO. PURCHASED IN FEBRUARY 2010 (IN TEXAS), KIA SORENTO BROKE DOWN OUT OF STATE (FT. BRAGG, NC) THANKSGIVING WEEK 2010. KIA HAD VEHICLE TOWED TO NEAREST DEALER - A+. KIA PROVIDED RENTAL IMMEDIATELY - A+. KIA DEALERSHIP REPORTED TRANSMISSION AND DRIVESHAFT WOULD NEED TO BE REPLACED. (VEHICLE STARTED BUT WOULD NOT MOVE AND MADE GRINDING NOISE). KIA NOW STATES "WE DO NOT HAVE A FOLLOWBACK POLICY" MEANING I'M SUPPOSED TO PAY FOR VEHICLE TO BE RETURNED FROM NEAR FT. BRAGG NC TO WHERE I RESIDE IN TEXAS - F. ANY ONE KNOW THE LAW? I HAVE OWNED 7 KIA'S INCLUDING THIS ONE, YOU WOULD THINK KIA WOULD REWARD SUCH LOYALTY? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10368017November 28, 2010INTERIOR LIGHTING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DASH LIGHTING PROBLEM ON 2008B KIA SORENTO. WHEN CONTROL KNOB ON TURN SIGNAL SWITCH IS ROTATED FOR NIGHT LIGHTING OF DASH LIGHTS, THE DASH LIGHTS GO OUT, BLOWING A FUSE. POSSIBLE SHORT IS SYSTEM SOMEWHERE. UNABLE TO TRACE AT CANADIAN KIA DEALERSHIP WITHOUT PAYING $90.00/HR FEE WHICH COULD TAKE MANY HOURS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10368812November 28, 2010FUEL SYSTEM, GASOLINE
WHEN FUELING THE VEHICLE FUEL HAS BEEN SPRAYING BACK OUT OF THE FUEL FILLER NECK IF THE FUEL IS PUMPED AT A NORMAL RATE. THIS HAS OCCURRED SINCE WELL BEFORE THE 1ST INCIDENT DATE. THE ONLY WAY TO KEEP THE FUEL FROM SPRAYING OUT IS TO PUMP THE FUEL VERY SLOWLY AND STOP. FUEL WOULD SPRAY ALL OVER ME, MY WIFE AND THE VEHICLE. WHILE TRAVELING ON THE INTERSTATE AND THE FUEL GAUGE REGISTERS 3/4 FULL AND WHEN THE VEHICLE IS GOING UPHILL THE VEHICLE RPM'S WILL DROP, THE THROTTLE BECOMES UNRESPONSIVE AND THE VEHICLE LOSSES SPEED. THE VEHICLE WILL RECOVER AFTER REACHING LEVEL GROUND. THE VEHICLE WAS TAKEN TO KIA AND NO PROBLEMS WERE FOUND. AGAIN WHILE TRAVELING FOR THE HOLIDAYS ON 11/24/10 AND 11/28/10 THIS INCIDENT OCCURRED AGAIN WHEN THE FUEL GAUGE REGISTERED 3/4 FULL AND IN HEAVY TRAFFIC ON I-65 ALMOST CAUSING VEHICLES TO RUN OVER ME DUE TO MY SPEED DROPPING ABRUPTLY. I REACHED THE NEAREST FUEL STATION AND FILLED THE TANK UP. THIS DOES NOT HAPPEN WHEN THE VEHICLE IS ABOVE 3/4 FULL. THIS DOES NOT HAPPEN WHILE DRIVING AROUND TOWN. THE PROBLEM WITH FUELING THE VEHICLE IS ALL THE TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10367934November 27, 2010VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2011 KIA SORENTO DRIVER SIDE WINDOW STOPPED WORKING INSTANTLY WITHOUT WARNING. WINDOW IS ROLLED DOWN, NO INDICATIONS OF IT GOING BAD. BOUGHT IN MARCH 2010, WENT OUT NOV 26, 2010 IN PARKING LOT. NO ADVERSE WEATHER, NO ADVERSE DRIVING. BARELY ROLL WINDOWS DOWN WHILE HAD IT. BOUGHT BRAND NEW. NO ACCIDENTS OR DAMAGES TO VEHICLE AREA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10366985November 21, 2010AIR BAGS:FRONTAL
2008 KIA SORENTO AIRBAG DEPLOYMENT WHILE THE VEHICLE WAS PARKED. 38 Y W/F SITTING IN DRIVER'S SEAT, VEHICLE NOT RUNNING AND NO ONE WAS AROUND VEHICLE. AIRBAG DEPLOYED STRIKING FEMALE ON LEFT SIDE CAUSING INJURY TO ABDOMEN, ARM, SHOULDER AND FACE. ACCORDING TO KIA COMPUTER MALFUNCTION CAUSED PROBLEM. GLAD SHE WAS WAITING ON OTHER SON TO LEAVE CHURCH. KIA'S SOLUTION IS TO REPLACED AIRBAG SYSTEM. VEHICLE STILL UNDER WARRANTY. EVENTS FEMALE SAT IN DRIVER'S SEAT. CONSEQUENCES MODERATE INJURY, DISORIENTED UNABLE TO REMEMBER WHICH CHILD WAS IN THE BACK SEAT SHE WAS TALKING TO AT THE TIME. OFFICIAL MEDICAL VISIT AT URGENT CARE THE NEXT MORNING. X-RAYS AND CAT SCAN. SEVERE CONSEQUENCES COULD HAVE BEEN DEATH IF IT HAPPENED 5-10 MINUTES LATER GOING DOWN ROAD. WHAT HAS BEEN DONE? I HAVE BEEN INFORMED KIA DOES NOT DEAL WITH HYPOTHETICAL SITUATIONS. FAMILY COULD HAVE BEEN JUST ANOTHER NUMBER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10366938November 20, 2010STEERING
PURCHASE USED 2011 KIA SORENTO WITH LESS THAN 12,000 MILES FROM DEALERSHIP. CAR WAS MAKING LOUD NOISES 2 DAYS AFTER PURCHASE IN THE FRONT OF THE VEHICLE. TOOK IT IN IT WAS THE POWER STEERING PUMP WHICH NEEDED TO BE REPLACED. AFTER IT'S REPLACEMENT LESS THAN A WEEK LATER THE PROBLEM STARTED UP AGAIN. DEALERSHIP SAID IT WASN'T BLEED PROPERLY AND HAD AIR IN THE SYSTEM. AFTER THEY BLEED THE PUMP THE NOISE STARTS UP NEXT DAY. NOW THEY HAVE TWO REPLACE THE PUMP AGAIN. HOWEVER THEY DON'T HAVE THE PART IN STOCK. AFTER DRIVING AROUND FOR A WEEK WAITING FOR THE PART TO ARRIVE THE CAR HAS BEEN PULLING WHEN I DRIVE AND THE WHEEL SEEMS STUCK WHEN I TRY TO TURN. I FEEL IT'S EXTREMELY UNSAFE AND FEEL THEY SHOULD HAVE KEPT THE CAR UNTIL THE PART ARRIVED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10366885November 19, 2010VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY 2011 KIA SORENTO'S REAR SUNROOF SHATTERED. I WENT TO OPEN THE MAIN SUNROOF IT SHUTTERED THEN I HEARD A POP. THE ENTIRE REAR SECTION SHATTERED I WAS LESS THAN A MILE FROM A LOCAL KIA DEALERSHIP (PINEHURST KIA) I LEFT THE CAR WITH THE SERVICE DEPT I WAS CONTACTED LATER THAT FROM THE DEALERSHIP I WAS TOLD THAT GLASS WAS NOT COVERED AND THAT THEY FELT THAT NOTHING WAS WRONG WITH THERE PRODUCT. I CONTACTED KIA DIRECTLY AND WAS TOLD GLASS WAS COVERED THEN I WAS CALLED BACK FROM KIA STATING THAT THE REPAIR WOULD NOT BE WARRANTY $1280.00 WAS THE COST FOR REPAIRS> I WAS ADVISED BY THE SERVICE DIRECTOR THAT THE PROPER REPAIR WOULD INCLUDE GLASS REPLACEMENT AND I SHOULD REPLACE THE FRAME HOUSING. I FOUND OTHER CASES OF THIS SAME PROBLEM WITH THE REAR SUNROOF GLASS SHATTERING AT LEAST NOBODY'S BEEN HURT YET. IS KIA WAITING FOR SOMEONE TO BE INJURED BEFORE ADDRESSING THIS PROBLEM? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10366675November 18, 2010STEERING
TL*THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT WHEN ENTERING HER VEHICLE SHE HAD A DIFFICULT TIME TRYING TO TURN THE STEERING WHEEL. THE VEHICLE WAS TOWED TO A INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE BOLT ON THE CRANK SHAFT HAD FRACTURED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VIN WAS UNKNOWN. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 82,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10366684November 18, 2010ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN, SUSPENSION:FRONT
MY 2005 SORENTO, SUV, BEGUN TO SHAKE ON THE FRONT AND LATER STOPPED. I HAD A MECHANIC CHECK IT FOR THE MAIN BELT TO BE OFF AND HE SAID IT WAS MORE MAJOR. THE BOLT HAD BROKEN OFF IN THE MOTOR. SOME CARS FROM KIA HAD ALREADY HAD THAT COMPLAINT. I CALLED THE KIA HEADQUARTERS AND THEY SAID YES, BUT NOT A RECALL FOR THAT MODEL DOING IT. WELL IT IS AND I AM STILL PAYING FOR SOMETHING I CAN'T USE.???? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0