Kia Sorento Complaints

10,397 consumer complaints on file.

#10378399January 24, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I HAVE HAD TO REPLACE THE HEADLIGHT BULBS 5 TIMES AND TAIL LIGHT BULBS 4 TIMES. THE 2006 KIA SORENTO WAS PURCHASED NEW. THIS IS NOT NORMAL. AN ELECTRICAL PROBLEM IS EVIDENT. I DO A GREAT DEAL OF DRIVING AT NIGHT AND THERE IS A SAFETY ISSUE WITH THE HEAD LIGHTS AND TAIL LIGHTS NOT BEING DEPENDABLE. NOT TO MENTION THE FACT THAT GETTING PULLED OVER BY LAW OFFICERS DUE TO THIS PROBLEM IS A HUGE INCONVENIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378403January 24, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD MY KIA SORENTO FOR 10 MONTHS. IT HAS BEEN BACK TO THE DEALERSHIP 4 TIMES FOR TRANSMISSION ISSUES. ON THE THIRD TIME THAT IT WENT BACK, THEY DECIDED TO PUT A NEW TRANSMISSION IN IT. IT WORKED FOR THREE MONTHS. I WAS DRIVING HOME FROM KY WHEN THE TRANSMISSION STARTED LEAKING. THIS WAS SUPPOSE TO BE A NEW TRANSMISSION. ARE THERE OTHER ISSUES WITH OTHER CARS??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378451January 24, 2011
SERVICE BRAKES, HYDRAULIC
ON JAN 12,2011 I WAS COMING DOWN MY DRIVEWAY. I TRIED TO APPLY BRAKES AND IT FELT LIKE THEY WEREN'T WORKING. THE DRIVEWAY WAS ICE COVERED SO I JUST THOUGHT IT WAS THE ICY ROADS. THE CAR WOULD NOT SLOW DOWN OR STOP. THE CAR WAS SLIDING TOWARDS THE EDGE OF THE HILL, I TURNED THE STEERING WHEEL TO TRY TO AVOID GOING OVER THE HILL AND THE TAIL OF THE CAR WENT OVER AND THEN WE ROLLED. IT ROLLED PROBABLY TWICE AND CAME TO REST ON ITS TOP. THIS WAS THE SECOND TIME THAT I HAD FELT THAT THE BRAKES WERE NOT WORKING PROPERLY. AFTER THE WRECK I SAW THERE WAS A RECALL ON THIS CAR AND THEN I THOUGHT, MAYBE IT WASN'T MY IMAGINATION AFTER ALL. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10378504January 24, 2011
EXTERIOR LIGHTING
OUR 2006 KIA SORENTO BURNS OUT ALL LIGHTS ON THIS CAR. I HAVE CHANGE THE HEADLIGHTS AT LEAST 10 TIMES THIS YEAR ALONE. WE KEEP EXTRA BRAKELIGHTS IN THE CAR BECAUSE THEY GO OUT AT LEAST EVERY 3 WEEKS. I WILL BURN THIS CAR IN THE MIDDLE OF THE STREET! SOMETHING MUST BE DONE. I HAVE SEEN OVER 1000 COMPLAINTS ON THIS SAME MODEL FOR THE LAST 6 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378338January 23, 2011
VEHICLE SPEED CONTROL
AFTER COMPLETEING THE SECOND NHTSA COMPLAINT #10377110 LAST EVENING ON OUR 2011 KIA SORENTO, MY SPOUSE CAME HOME FROM DRIVING THE 2011 KIA SORENTO (WITH TWO PREVIOUS TRANSMISSION COMPLAINTS) AND INFORMED MYSELF THE VEHICLE NOW ACCELERATES ON ITS OWN!!! MY SPOUSE STATED "THE ENGINE STARTED REVING ALL BY ITSELF" SO I HIT THE BRAKES. SHE STATED THE VEHICLE'S BRAKES DID IN FACT STOP THE VEHICLE AND SHE WAS ABLE TO DRIVE HOME SAFELY WITH NO FURTHER INCIDENCE. PLEASE DO SOMETHING ABOUT THE KIA SORENTO BEFORE SOMEONE IS HURT. WE WILL NO LONGER DRIVE THE VEHICLE FOR ANY REASON. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379165January 23, 2011
UNKNOWN OR OTHER, STEERING
WHEN TAKEN TO A SPEED OVER 35 MPH FELT A DRIFT TO THE RIGHT IN THE STEERING. WHEN TAKEN TO HIGHER SPEEDS, IT BECAME PHYSICALLY NECESSARY TO HOLD STEERING WHEEL TIGHTLY IN ORDER TO KEEP VEHICLE FROM GOING TO THE RIGHT. STEERING SEEMED EXTREMELY TIGHT AND SOMEWHAT JERKY WHEN CORNERING MAKING IT DIFFICULT TO GET A SMOOTH TURN. STEERING WHEEL DID NOT SIT STRAIGHT WHEN DRIVING STRAIGHT. FRONT WHEELS NOT POINTING AT SAME ANGLE WHEN PARKED. NOTICED ODOR AFTER DRIVING 15 MILES THAT CAN ONLY BE EXPLAINED AS A "BURNING BRAKES" ODOR. TOOK VEHICLE TO DEALER REPAIR DEPARTMENT WHERE THEY PERFORMED AN ALIGNMENT; HOWEVER, THIS DID NOT FIX THE PROBLEM AND WE WERE THEN TOLD THAT KIA WAS SAYING NEW TIRES WOULD FIX THIS KIA KNOWN ISSUE. THE TIRES WERE ORDERED AND PUT ON WITHIN THE NEXT FEW DAYS, BUT REPLACING THE TIRES DID NOT FIX THE PROBLEM. AT THIS TIME, WE WERE MADE AWARE THAT OUR LOAN HAD NOT ACTUALLY FUNDED YET, SO WE ASKED FOR A CONTRACT RECESSION DUE TO THE FACT THAT THE PROBLEM WITH THIS VEHICLE WAS A KNOWN, NON REPAIRABLE ISSUE. THE DEALERSHIP REFUSED CONTRACT RECESSION. WE WERE TOLD WE WOULD BE CONTACTED IF KIA CAME UP WITH A SOLUTION TO THIS ISSUE. WE RETURNED THE VEHICLE TO THE DEALERSHIP REPAIR SHOP 2 DAYS LATER TELLING THEM TO CALL US WHEN IT WAS FIXED. KIA CUSTOMER SERVICE CALLED 2 DAYS AFTER WE DROPPED THE VEHICLE OFF THE SECOND TIME TO LET US KNOW THAT NEW SPRINGS WERE NEEDED, HAD BEEN ORDERED, AND WOULD BE AT THE SHOP THE NEXT DAY. THAT WAS NEARLY A WEEK AGO AND WE HAVE YET TO HEAR FROM ANYONE ABOUT THE VEHICLE. DEALERSHIP HAS NOW DETERMINED THAT THE VEHICLE IS PERFORMING AS IT SHOULD BE, EVEN THOUGH IT STILL DRIFTS TO THE RIGHT. TURNING TO THE RIGHT FEELS NORMAL, WHILE TURNING TO THE LEFT FEELS AS IF I AM FIGHTING TO KEEP THE WHEEL FROM SNAPPING BACK TOWARDS THE RIGHT. KIA WILL NOT LOOK INTO THE PROBLEM ANY FURTHER ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377163January 19, 2011
POWER TRAIN
AFTER COMPLETEING THE SECOND NHTSA COMPLAINT #10377110 LAST EVENING ON OUR 2011 KIA SORENTO, MY SPOUSE CAME HOME FROM DRIVING THE 2011 KIA SORENTO (WITH TWO PREVIOUS TRANSMISSION COMPLAINTS) AND INFORMED MYSELF THE VEHICLE NOW ACCELERATES ON ITS OWN!!! MY SPOUSE STATED "THE ENGINE STARTED REVING ALL BY ITSELF" SO I HIT THE BRAKES. SHE STATED THE VEHICLE'S BRAKES DID IN FACT STOP THE VEHICLE AND SHE WAS ABLE TO DRIVE HOME SAFELY WITH NO FURTHER INCIDENCE. PLEASE DO SOMETHING ABOUT THE KIA SORENTO BEFORE SOMEONE IS HURT. WE WILL NO LONGER DRIVE THE VEHICLE FOR ANY REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377110January 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
RECEIVED OUR "REPAIRED" 2011 KIA SORENTO BACK, AFTER 6 WEEKS OF BEING WITHOUT IT FROM PREVIOUS TRANSMISSION FAILURE, ON 29 DEC 2010. THE VEHICLE SMELLED AS THOUGH IT WERE HOT ON DRIVE HOME FROM DEALERSHIP. THE NEXT MORNING 30 DEC 2010, WITH THE VEHICLE RUNNING AND WHILE AT AN INTERSECTION, I PUT THE VEHICLE IN DRIVE BUT NOTHING HAPPENED EXCEPT A GRINDING NOISE. I MOVED THE SHIFT UP AND DOWN FOR SEVERAL SECONDS AND EVEN TRIED TURNING THE VEHICLE ON AND OFF TO NO AVAIL. FINALLY AFTER SEVERAL SECONDS, I MOVED THE SHIFTER INTO DRIVE AND THE GRINDING DID NOT OCCUR AND THE VEHICLE TOOK OFF. THE INCIDENT OCCURRED, AS DID THE INITIAL FAILURE 6 WEEKS AGO, AT AN INTERSECTION WHEREBY I COULD HAVE BEEN INJURED. THE VEHICLE NOW, AT RANDOM, REPEATS THE SAME SCENARIO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376949January 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ON MY 2011 KIA SORENTO WENT WHEN I WAS EXITING A ROADWAY. CAR JUST WOULDN'T MOVE FORWARD ANYMORE. ENGINE WAS STILL RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375748January 12, 2011
AIR BAGS
2009 KIA SORENTO. CONSUMER STATES THAT PASSENGER SIDE AIRBAG LIGHT INDICATED THE AIRBAG WAS DISABLED. THE DEALER TOLD CONSUMER THAT HIS WIFE DIDN'T WEIGH ENOUGH FOR THE AIRBAG SYSTEM TO REGISTER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376406January 12, 2011
EXTERIOR LIGHTING
I REPLACE THE HEADLIGHTS AND FOG LIGHTS AT LEAST EVERY 3-6 MONTHS, I'VE EVEN REPLACE PARKING LIGHTS AND TAIL LIGHTS. I BOUGHT MY 2006 KIA BRAND NEW AND EVERY YEAR SINCE, ITS THE SAME THING... KIA REALLY NEEDS TO ADDRESS THIS, AS THESE SORENTOS CAN RUN FOREVER BUT IF WE CAN'T SEE WHERE WE ARE GOING, THAT'S A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377309January 12, 2011
EXTERIOR LIGHTING
THE DASHBOARD GAGES ARE LIGHED ALL THE TIME IN MY VEHICLE. THIS CREATES A SAFETY PROBLEM AS DUSK APPROACHES. BECAUSE THE DASHBOARD LIGHTS ARE CLEARLY VISIBLE AT ALL TIMES THERE IS NO CLEAR VISUAL CUE TO TURN ON THE HEAD LIGHTS. IN MY OPINION THE SIMPLE FIX IS TO DESIGN THE DASHBOARD GAGES SO THEY ARE VISIBLE DURING THE DAY WITH OUT, OR WITH MINIMAL, LIGHTING SO THAT AS DAYLIGHT WANES THE DASH BECOMES MORE DIFFICULT TO SEE THEREBY PROVIDING THE DRIVER WITH A VISUAL QUE TO TURN ON THE VEHICLE'S LIGHTS. I HAVE NOTICED OTHER VEHICLE MAKES BEING OPERATED WITH THE HEADLIGHTS OFF BUT THE DASHBOARD WELL ILLUMINATED (WHILE BEING PASSED ON THE HIGHWAY) IN LOW LIGHT CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375347January 10, 2011
EXTERIOR LIGHTING
I HAVE REPLACED BOTH FRONT HEADLAMPS AND REAR BRAKE LAMPS. THE REAR LAMPS HAVE HAD TO BE REPLACED SEVERAL TIMES. THERE IS DEFINATELY A DEFECT, AS LAMPS SHOULD LAST MORE THAN A FEW THOUSAND MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376110January 9, 2011
SUSPENSION, POWER TRAIN, STEERING
FRONT STRUT FAILURE AT 3K MILES. CAR RANDOMLY HAS A LOUD METALLIC CLUNK SOUND WHEN STARTING, SOMETIMES THE CAR WILL SURGE/JUMP FORWARD WHEN STARTING (WHILE THE CAR IS IN PARK, PARKING BRAKE ON AND FOOT ON BRAKE). THE TRANSMISSION SHIFTER GETS STUCK IN PARK AND DOES NOT RELEASE, WITH GREAT EFFORT RELEASING FROM PARK(CAR MADE LOUD METALLIC CLANK SOUND AND SURGED/JUMPED IN REVERSE). I'M AFRAID TO PARK TOO CLOSE TO ANOTHER CAR BECAUSE STARTING CAR CAN CAUSE COLLISION. WHEN THE TRANSMISSION IS STUCK THE BRAKES DEPRESS TO FLOOR OF CAR. SINCE DAY ONE THE CAR HAS PULLED TO THE RIGHT, AFTER STRUT REPLACEMENT THE PROBLEM IS WORSE (THE FASTER THE SPEED THE HARDER IT IS TO STEER STRAIGHT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374930January 6, 2011
SUSPENSION, STEERING, SERVICE BRAKES, HYDRAULIC
I RECENTLY PURCHASED A 2011 KIA SORENTO 4 CYL. AND JUST AFTER ONE DAY OF OWNERSHIP NOTICED THAT THE CAR WAS PULLING TO THE RIGHT. I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP WITH ONLY 150 MILES ON IT. THEY SAID IT WAS THE ALIGNMENT AND DID A TEST ON IT AND AFTER THE TEST THE CAR PULLED TO THE LEFT. THE STEERING WHEEL IS ALSO OFF CENTER, LIKE MANY OTHERS HAVE REPORTED. I HAVE TAKEN IT BACK ONCE MORE AND THIS TIME THEY PERFORMED A TIRE ROTATION, THIS DID NOT FIX THE PROBLEM. AFTER THREE WEEKS OF OWNERSHIP THE BRAKES HAVE STARTED TO MAKE SUBSTANTIAL NOISE AND THE SUSPENSION FEELS AND SOUNDS LIKE IT IS COMING APART. THE DEALER IS WAITING FOR KIA TECHNICIAN REPRESENTATIVE TO COME BY AND TAKE A LOOK AND REPORT ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374106January 4, 2011
SUSPENSION:REAR
OUR 2011 KIA SORENTO HAS EXPERIENCED TWO SUSPENSION FAILURES IN THE LAST 6 OR 7 WEEKS. KIA HAS FOUND IT NECESSARY TO REPLACE THE RIGHT REAR AND LEFT REAR SHOCK ABSORBER ASSEMBLIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373850January 3, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE SERVICE ENGINE LIGHT WAS ILLUMINATED. THE CONTACT NOTICED AN INCREASED STOPPING DISTANCE WHEN BRAKING SINCE THE ILLUMINATION OF THE WARNING LIGHT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3,768.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373729January 2, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I WAS DRIVING ALONG THE INTERSTATE AT APROX. 70 MPH. I HEARD A TICKING NOISE AND LOOKED AT THE DASH. NO WARNING LIGHTS. I ROLLED THE WINDOW UP, COULD NOT HEAR THE NOISE ANY LONGER AND CONTINUED DOWN THE ROAD. I ROLLED THE WINDOW BACK DOWN, THE TICKING GOT LOUDER, ALL LIGHTS ON THE DASH LIGHT UP, ENGINE STALLS, AND AS I'M MOVING TO THE EMERGENCY LANE, THE TEMP. GAUGE MOVES TO THE RED. THE VEHICLE HAS 155,000 MILES ON IT SO THE WARRANTY IS UP. HOWEVER, THIS PROBLEM OCCURRED BECAUSE OF THE FLUID LEAKING OUT OF THE WATER RESERVOIR. IF KIA WAS AWARE OF THIS PROBLEM AND DID NOT ISSUE A RECALL, KNOWING THAT THIS COULD CAUSE SERIOUS ENGINE PROBLEMS, WHY ARE THEY NOT RESPONSIBLE FOR THIS MOTOR? THE REPAIRS ARE GOING TO COST MORE THAN 5000 DOLLARS AND THAT IS IF I CAN FIND A REPLACEMENT MOTOR FROM A SECONDARY DEALER. I HAVE CONSIDERED TRYING TO FIND A USED MOTOR BUT I AM NOW HEARING THAT THIS PARTICULAR MOTOR HAS HAD A PROBLEM WITH THE #6 CYLINDER WALL FAILING, AND I DO NOT WANT TO SINK THAT KIND OF MONEY INTO THIS VEHICLE WITHOUT THE ASSURANCE THAT I WILL NOT HAVE TO GO THROUGH THIS AGAIN IN 6 MONTHS. HAS ANYONE ELSE HEARD OF THIS? ARE THERE ANY CLASS ACTION SUITS AGAINST KIA? THIS SHOULD NOT BE TOLERATED. IF YOU SPEND 28,000 DOLLARS ON A VEHICLE, CHANGE THE OIL EVERY 3 TO 5 THOUSAND MILES, YOU SHOULD EXPECT MORE THAN 155,000 MILES OUT OF IT. KIA SHOULD BE HELD ACCOUNTABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371734December 22, 2010
ENGINE AND ENGINE COOLING
2003 KIA SORENTO. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE *TGW THE CONSUMER STATED ON TWO OCCASIONS, THE PIN THAT HELD THE CRANKSHAFT TOGETHER BROKE LOOSE. THE CRANKSHAFT SENSOR LOCATED BEHIND THE TIMING BELT FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371987December 21, 2010
EXTERIOR LIGHTING, INTERIOR LIGHTING
LIGHTING (BULBS) VERY SHORT LIFE, BULBS LAST 1/5 TO 1/10TH OF THE LIFE IN OTHER VEHICLES. MOST RECENT BOTH LOW BEAM BULBS FAILED WITHIN 5 MINUTES LEAVING US WITH NO LIGHTING WHILE DRIVING AT HIGHWAY SPEED ON UNLIT DIVIDED HIGHWAY. WE HAVE BEEN REPLACING BULBS EVERY 2-3 MONTHS. WE ALWAYS REPLACE BOTH HEADLIGHTS WHEN ONE BURNS OUT. MY OTHER VEHICLES LAST MANY YEARS, THIS VEHICLE IS THE ONLY ONE I HAVE EVER HAD THAT HEADLIGHTS ONLY LAST MONTHS. THE VEHICLE IS ONLY DRIVEN 4 DAYS PER WEEK AND THE HEADLIGHT LIFE IS ACTUALLY LESS THAN 50 HOURS USE. WE HAVE TRIED SYLVANIA (STANDARD, SILVERSTAR AND SILVERSTAR ULTRAS, GE, HELLA AND RECENTLY PHILLIPS BULBS ALL WITH THE SAME LIFESPAN (WITHIN DAYS) SOMETHING IS WRONG. THERE IS A TSB BUT NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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