Jeep Liberty Complaints

8,882 consumer complaints on file.

#11030156September 27, 2017
ENGINE, POWER TRAIN
SEVERE CORROSION ON BOTH OIL PAN AND TRANSMISSION PAN. THIS VEHICLE IS LESS THAN 5 YEARS OLD WITH ONLY 36,000 MILES. LOSS OF EITHER FLUID COULD CAUSE ENGINE - TRANSMISSION FAILURE ON A HIGHWAY LEADING TO AN UNSAFE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030249September 27, 2017
SEAT BELTS
MY SEAT BELT RECEPTACLE BROKE HALF AND HALF ON THE DRIVER SIDE. I CALL THE CAR DEALERSHIP AND THE WILL NOT REPLACE IT LET I PAY FOR IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025186September 23, 2017
ELECTRICAL SYSTEM
BOTH REAR WINDOW MOTORS HAVE FAILED. THE WINDOWS SLIDE DOWN INTO THE DOORS STATIONARY, AND OR DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024995September 22, 2017
AIR BAGS
THE AIRBAG LIGHT ON MY 2012 JEEP LIBERTY CAME ON RIGHT BEFORE I RECEIVED A RECALL NOTICE FOR THE ACTIVE HEAD RESTRAINTS. WHEN I PICKED THE CAR UP FROM THE DEALER AFTER THE REPAIR FOR THE RECALL THE AIRBAG LIGHT WAS STILL ON. I WAS TOLD IT WAS A SEPARATE AND VERY COSTLY ISSUE- THE ORC MODULE NEEDS TO BE REPLACED. I WAS GIVEN A 100% GUARANTEE BY THE SERVICE MANAGER THAT MY AIR BAGS WOULD NOT DEPLOY IN AN ACCIDENT. AFTER LOOKING UP THE ISSUE ONLINE, I FOUND A VAST NUMBER OF COMPLAINTS FOR THE ORC MODULE FOR MY MAKE AND MODEL. MANY INDIVIDUALS COMPLAINED THAT THEIR AIR BAG LIGHT CAME ON AT THE SAME TIME AS THE ACTIVE HEAD RESTRAINT RECALL. CLEARLY, THIS CAR HAS MAJOR SAFETY ISSUES WITH THE WHOLE AIR BAG SYSTEM IN GENERAL. THERE NEED TO BE A RECALL. IF I AM IN AN ACCIDENT BEFORE I AM ABLE TO AFFORD TO FIX THIS ISSUE AND MY AIR BAGS DO NOT DEPLOY, I WILL SUE THE COMPANY FOR EVERYTHING THEY ARE WORTH. AT THIS POINT, IT IS STRAIGHT UP NEGLIGENCE THAT WILL END IN FATALITIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025050September 22, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN ROOF SUDDENLY OPENED AND COLLAPSED IN HALF. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AND MANUALLY PUSHED THE SUN ROOF BACK IN ORDER TO CONTINUE DRIVING. THE CONTACT ALSO STATED THAT THE SUNROOF WAS REPLACED BY DIFFERENT UNKNOWN DEALERS FOUR OTHER TIMES. THE VEHICLE WAS TAKEN TO HUVAER CHRYSLER/JEEP/DODGE IN RICHMOND, MICHIGAN WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW SUN ROOF, WHICH WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024258September 19, 2017
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE OPERATING THE VEHICLE, A LOUD AND SUDDEN BANGING NOISE OCCURRED DUE TO THE REAR PASSENGER SIDE WINDOW SUDDENLY COMING OFF TRACK AND FALLING INTO THE DOOR PANEL. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS ON BOTH PASSENGER SIDE WINDOWS AND THE REAR DRIVER SIDE WINDOW. EACH TIME THE FAILURE OCCURRED, THE VEHICLE WAS TAKEN TO WESTBURY JEEP/CHRYSLER LOCATED IN WESTBURY, NY WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATORS FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024069September 18, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE WINDOW FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (REDLANDS CHRYSLER JEEP DODGE RAM, 500 W REDLANDS BLVD, REDLANDS, CA 92373) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER THE WARRANTY AND THE CONTACT HAD TO PAY FOR THE REPAIR. A CASE NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023817September 17, 2017
AIR BAGS
AIR BAG LIGHT STAYS ON. SAME ISSUE AS THE 2011 JEEP LIBERTY THAT WAS COVERED UNDER A WARRANTY. SAME EXACT ERROR CODE BUT JEEP REFUSES TO COVER UNDER RECALL FOR THE 2012 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023474September 14, 2017
AIR BAGS
AIR BAG LIGHT COMES ON INTERMITTENTLY. I HAD THE R06/NHTSA 15V-046 RECALL FOR THE ORC COMPLETED ON 9/14/17 AND THE LIGHT STILL COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020278August 29, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FAILURE PROGRESSING WITH THE UPPER AND LOWER BALL JOINTS. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018871August 22, 2017
STEERING, SUSPENSION, WHEELS
THE LOWER BALL JOINT SHEARED OFF CAUSING THE WHEEL TO FALL CAUSING THE BOTTOM OF THE BALL JOINT TO LAND ON THE RIM. THUS CUTTING THE RIM ALL THE WAY AROUND IT OFF AND PUNCTURING THE TIRE. THUS CAUSING THE VEHICLE TO SLIDE TO A STOP AT 50 MILES AN HOUR WITH A SKID MARK. THUS HAVING TO CALL FOR A TOW TRUCK TO PICK IT UP. LUCKILY NO ONE WAS HURT. THE VEHICLE WAS ON A OFF RAMP OF A FREEWAY TO A ON RAMP OVER PASS OF ANOTHER FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018914August 22, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AT WOODSTOCK GARAGE 601 N MAIN ST, WOODSTOCK, VA 22664 BUT THE REMEDY FAILED TO REPAIR THE VEHICLE AS THE AIR BAG WARNING LIGHT STARTED ILLUMINATING AFTER THE REMEDY REPAIRS. THE CONTACT STATED THAT ONLY THE AIR BAG MODULE WAS REPLACED AND NOT THE FRONT SENSORS. THE VEHICLE WAS NOT TAKEN BACK TO WOODSTOCK GARAGE FOR AN AIR BAG WARNING LIGHT DIAGNOSIS/REPAIRS. THE CONTACT STATED THAT VEHICLE FAILED STATE INSPECTION AND WAS INFORMED TO HAVE THE FRONT IMPACT SENSORS REPLACED. THE VEHICLE WAS TAKEN TO MARLOW MOTOR COMPANY LOCATED AT 707 N COMMERCE AVE, FRONT ROYAL, VA 22630 (540) 635-4158 WHERE THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES AND THE CONTACT WAS INFORMED SHE WOULD HAVE TO PAY FOR THE FRONT IMPACT SENSORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE AS THE VEHICLE WAS ALREADY SERVICED UNDER A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019009August 22, 2017
AIR BAGS
AIR BAG LIGHT CAME ON AT 57,500 MILES. WAS ADVISED BY DEALERSHIP THAT THIS WAS NOT CONNECTED WITH THE HEAD REST AIR BAG SAFETY SYSTEM AS THE LIGHT WOULD NOT COME ON FOR THAT DEFECTIVE ISSUE. HAVE APPT. WITH DEALERSHIP TO HAVE SAME REPAIRED 8/25/17. WAS ADVISED THAT AIR BAGS MAY NT DEPLY WITH LIGHT ON AS THERE IS A PROMBLEM WITH SYSTEM. SYSTEM WAS OK ONE DAY AND WHEN STARTED UP THE NEXT DAY LIGHT CAME ON AND HAS BEEN ON SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016464August 21, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE ENTIRE FRONT PASSENGER SIDE CONTROL ARM FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER (PARS CARS, LOCATED AT 6823 MT ZION BLVD, MORROW, GA 30260; (770) 357-6000) WHO STATED THAT THE FRAME WAS BENT AND NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016018August 17, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING 70 MPH, THE FRONT LOWER BALL JOINT DELAMINATED FROM THE FRONT DRIVER'S SIDE TIRE WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED INTO A CONCRETE WALL. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO LAKESHORE CHRYSLER DODGE JEEP RAM FIAT (LOCATED AT 330 E HOWZE BEACH RD, SLIDELL, LA 70461 (985) 641-9595). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11016051August 17, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE ATTEMPTING TO CLOSE THE SUN ROOF, IT CAME OFF TRACK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FULLERTON FORD (1044 US-22, SOMERVILLE, NJ 08876, (908) 722-2500), BUT WAS NOT DIAGNOSED. HOWEVER, THE DEALER STATED THAT THE SUN ROOF HEADLINER NEEDED TO BE REMOVED AND THAT THE CABLES AND MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015775August 16, 2017
ELECTRICAL SYSTEM
THE JEEP WILL RANDOMLY STALL WHEN I TRY TO ACCELERATE, ESPECIALLY IN SITUATIONS WHERE I NEED TO ACCELERATE QUICKLY, E.G. AT AN INTERSECTION OR WHEN MERGING ONTO THE INTERSTATE. I WILL PRESS THE GAS, AND THE JEEP WILL NOT ACCELERATE. I WILL PUSH DOWN MORE ON THE GAS, AND THE JEEP DOES NOT RESPOND. IT HAS NEARLY CAUSED AN ACCIDENT EVERY TIME. ALSO, THE JEEP WILL RANDOMLY NOT START. I WILL TURN THE KEY, THERE IS ONE CLICK, ALL THE LIGHTS ON THE DASH COME ON AS USUAL, BUT THE VEHICLE WILL NOT FIRE UP. I CAN TURN THE KEY REPEATEDLY, BUT THE VEHICLE WILL NOT START. I HAVE TO LET THE JEEP SIT FOR ABOUT 20 MINUTES BEFORE IT WILL START UP AGAIN. NO CODES ARE SENT TO THE COMPUTER SIGNALING AN ERROR OR MALFUNCTION. NO LIGHTS COME ON IN THE DASH, EITHER. MY JEEP IS RANDOMLY NOT FUNCTIONING WHEN BEING STARTED OR WHEN ACCELERATING AND YET, THE JEEP IS NOT SENDING ANY CODES OR DISPLAYING ANY LIGHTS TO INDICATE ANY PROBLEMS. THE TIPM (TOTALLY INTEGRATED POWER MODULE) IS COMPLETELY FAULTY AND IS GOING TO CAUSE SERIOUS HARM TO MY FAMILY AND OTHERS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015290August 15, 2017
AIR BAGS
I WAS IN A WRECK 3/24/2014 ,I WAS DRIVING ON THE INTERSTATE WHEN I WAS HIT ON THE LEFT SIDE OF THE DRIVER DOOR AND BACK LEFT DOOR BEHIND THE DRIVER SEAT. I SAW THE CAR COMING TOWARDS ME AT A ANGLE WHEN I LOOKED OVER TO SEE IF I COULD CHANGE LANES, SHE HIT ME AND THE CAR STARTED TO ROLL OVER..FROM THAT ALL I REMEMBER I WOKE UP BLEEDING SEVERELY FROM 7 INCH CUT TO MY HEAD. I WAS THEN TRANSPORTED TO UAB TRAUMA UNIT FOR SEVERAL DAYS. I HAVE INJURIES TO MY CERVICAL NECK/SPINE AND SHOULDER . I AM STILL SUFFERING FROM THE TRAUMA FROM PTSD. I WAS CALLED SEVERAL TIMES AFTER MY WRECK ABOUT THE RECALLS ON THE HEAD RESTRAINT...RESTRAINT CONTROL (ORC) MODULE MUST BE REPLACED. FOR 2012 MODEL KK VEHICLES: THE TOTALLY INTEGRATED POWER MODULE (TIPM) MUST BE REPROGRAMMED... UPDATED 08/21/17 *BF *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11015009August 14, 2017
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING MY 2011 JEEP LIBERTY WITH THE CRUISE CONTROL SET AT 70MPH ON I-65 INTERSTATE COMING OUT OF GARY INDIANA THE TELL-TALES LIT UP AND THE CAR DROPPED OUT OF CRUISE CONTROL AND IT TOOK THE CAR A FEW SECONDS TO GAIN POWER AGAIN. THIS ALL STARTED WITH THE DRIVERS DOOR NOT UNLOCKING WITH THE REMOTE. A DIAGNOSTICS WAS RUN ON THE CAR AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG, OTHER THAN A REAR SENSOR ON THE BRAKE MAKING THE BRAKE LIGHT COME ON. DOING AN INTERNET RESEARCH THE TIPM SENSOR IS THE CAUSE OF MOST OF THESE PROBLEMS WHICH CHRYSLER DOESN'T WANT TO ADMIT. THIS SAME ISSUE WAS DEEMED NOT AN ISSUE A FEW YEARS BACK BY THE NHTSA WITH THE LIBERTY BUT DEEMED NO GOOD BY THE NHTSA FOR THE JEEP CHEROKEE AND DODGE DURANGO. THIS WAS A DANGEROUS SITUATION FOR ME AND MY FAMILY. IF I HADN'T TOOK ACTION AS QUICK AS I DID WE WOULD HAVE BEEN REAR ENDED BY A SEMI. I DON'T FEEL SAFE DRIVING THIS SUV AND THIS IS MY WIFE'S CAR WHICH SHE TAKES MY SON TO SCHOOL IN. THE NHTSA NEEDS TO DO SOMETHING ABOUT THIS ISSUE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014853August 12, 2017
AIR BAGS
THE AIRBAG LIGHT COME ON AND OFF ON A REGULAR BASES AFTER STSRTING THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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