Jeep Liberty Complaints

8,882 consumer complaints on file.

#11047850November 21, 2017
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY AIRBAG LIGHT CAME ON AND WILL NOT GO OUT. THE DEALER CHECKED IT AND SAID I NEED A NEW OCCUPANT RESTRAINT MODULE. IT IS MY UNDERSTANDING THAT THIS IS A COMMON COMPLAINT FOR THESE CARS. IS THERE A RECALL THAT COVERS THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047450November 20, 2017
AIR BAGS, POWER TRAIN
THE AIRBAG LIGHT HAS GONE ON AND OFF WHEN DRIVING THEN WENT BACK ON AND HAS STAYED ON. THE CAR WAS MAKING A HUMMING NOISE AND HESITATED ON ACCELERATION. HAD TO REPLACE FUEL PUMP DUE TO BARRING LOSE, REPLACE SPARK PLUGS - COST $787.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047520November 20, 2017
FUEL SYSTEM, GASOLINE, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE REAR FRAME WAS SEVERELY CORRODED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). GRAVA CHRYSLER DODGE JEEP RAM IN MEDFORD, MASSACHUSETTS COULD NOT REPAIR THE RECALL DUE TO SIGNIFICANT CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 32850667. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047603November 20, 2017
ENGINE
WHILE SITTING AT A STOP LIGHT, MY JEEP JUST SHUT OFF WITH NO WARNING. WHEN I TRIED TO RESTART IT, IT MADE A STRANGE SOUND WHILE IT WAS TURNING OVER. I CALLED A TOW TRUCK TO TAKE IT TO THE DEALERSHIP & WAS TOLD THAT THE ENGINE VALVES WERE DAMAGED & WILL REQUIRE A NEW ENGINE AT $8100.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046577November 16, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
10/20/17 DRIVING 5 MINUTES & BRAKES LOCKED - JEEP WOULDN'T MOVE AT ALL - AFTER 20 MINUTES JEEP RAN NORMALLY FOR 3 WEEKS; 11/9/17 DRIVING GRANDBABIES HOME - GOING 40 ON A MAJOR HIGHWAY - BRAKES AGAIN LOCK UP JEEP CAME TO A STOP & WOULD NOT MOVE FORWARD AND WOULD NOT REVERSE - ESC INDICATOR LIGHT ON, ESC OFF APPEARED IN THE ODOMETER AND THE ABS LIGHT WAS ON - THE SMELL OF BRAKES WAS OVERWHELMING - CALLED AAA FOR A TOW - AFTER AN HOUR - ALL SORTS OF CREAKING NOISES COULD BE HEARD - ? BRAKES RELEASING - WAS THEN ABLE TO DRIVE THE JEEP - CANCELLED AAA - DROVE JEEP IMMEDIATELY TO MY MECHANIC - AFTER 2 DAYS HE COULD NOT FIGURE OUT WHAT THE PROBLEM IS NOR COULD THE ISSUE BE DUPLICATED ; CALLED THE JEEP DEALER THAT I BOUGHT IT FROM ON ESSINGTON AVE IN PHILADELPHIA - THEY SAID THEY HAD NEVER HEARD OF THIS ISSUE - TO BRING THE JEEP IN TO BE "DIAGNOSED" FOR $115.00 - WHEN ASKED FOR A LOANER - THEY TOLD ME I'D HAVE TO PAY FOR A RENTAL - THERE ARE 55,000 MILES ON THE JEEP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045516November 13, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
OCCUPANT RESTRAINT CONTROLLER (ORC) MODULE FAILED. THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED WHILE THE VEHICLE WAS IN OPERATION. ELECTRICAL OVER-STRESS OF A RESISTOR IN THE OCCUPANT RESTRAINT CONTROL MODULE DRIVER'S SIDE POWER MASTER WINDOW SWITCH (PMWS) FAILED. THE POWER WINDOW FAILED ON DRIVERS SIDE AND ALSO A DOOR LOCK FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045504November 12, 2017
UNKNOWN OR OTHER
A NEIGHBOR REPORTED THAT MY JEEP 2010 LIBERTY MOVED BACKWARD AFTER I LEFT IT IN PARK. OUR DRIVEWAY IS SLOPED. THE WEATHER WAS ABOUT 60DEGREES OUTSIDE. THERE WAS NO ICE OR SNOW ON THE DRIVE. I CHECKED THE VEHICLE TO SEE IF IT WAS IN PARK. IT WAS. THAT IS WHY I AM INQUIRING TO SEE IF A RECALL HAD BEEN REPORTED FOR SIMILAR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044092November 7, 2017
STRUCTURE:BODY, ENGINE, SEAT BELTS
THIS VEHICLE WAS PURCHASED NEW AND HAS LESS THAN 140,000 MILES. #1-IT HAS CORROSION ON THE OUTER BODY PANELS THAT IS STARTING TO GO INTO THE FRAME. THE CORROSION HAS CAUSED NUMEROUS CUTS, SCRAPES AND DAMAGED CLOTHING AS YOU GET IN AND OUT OF THE VEHICLE. #2- I STARTED SMELLING ANTIFREEZE BUT YOU COULDN'T SEE ANY LEAKS UNLESS IT WAS PARKED DOWNHILL SO I TOOK IT TO THE SHOP FOR DIAGNOSIS. AFTER SEVERAL TEST THEY FOUND IT TO BE THE HEAD GASKET. #3- I ALSO HAVE ISSUES WITH THE DRIVERS SIDE SEAT BELT STAYING LATCHED. YOU CAN BE DRIVING ALONG AND IT WILL JUST RELEASE AND IT TAKES AWHILE TO GET IT TO LATCH BACK. #4-IT WOULDN'T LET ME SELECT THE OPTION TO TALK ABOUT THE WINDOW REGULATORS THAT JUST ALL OF A SUDDEN DECIDE TO WORK BY THEMSELVES. I'VE HAD SEVERAL PEOPLE DISCUSS THESE ISSUES WITH ME AND I'D NOT SEEN ANY ISSUES UNTIL LATELY, REGARDLESS OF HOW SIGNIFICANT ANYONE THINKS THESE ISSUES ARE I'VE WORKED IN THE AUTO INDUSTRY LONG ENOUGH TO KNOW THAT THE MAKER SHOULD STAND BEHIND THEIR PRODUCT REGARDLESS OF THE SIGNIFICANCE OR AGE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043724November 6, 2017
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
CAR WON'T START. NONE OF THE ELECTRICAL WORKS. DEALER TELLS ME IT'S DEFECTIVE TIPM. IT'S VERY EXPENSIVE AND DANGEROUS. I HAVE SEEN MULTIPLE PEOPLE ONLINE COMPLAINING ABOUT THE SAME PROBLEM AND I DON'T UNDERSTAND WHY THERE HAS BEEN NO RECALL ON THIS VEHICLE FOR THIS PROBLEM. WE WERE STATIONARY WHEN THE VEHICLE POWER STOPPED WORKING THANK GOD. BUT I SEEN ONLINE WHERE SOME PEOPLE HAD THE TIPM PROBLEM WHILE DRIVING WHICH IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043944November 6, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON OCCASION THE RIGHT SIDE OF THE SPEEDOMETER WILL NOT LIGHT UP. CONTACTED CHRYSLER ABOUT THIS ISSUE FOR ASSISTANCE BUT SAID THAT IT WAS TOO OLD (THE JEEP DIDN'T LEAVE THE DEALERSHIP LOT TILL 2013 SO 4 YEAR OLD) TOOK IT IN AND THEY SAID THE DASH IS FAILING. THEY ALSO STATED THAT THE LIGHT ARE INTEGRATED IN TO THE BORED. THE JEEP ONLY HAS 40,000 MILES ON THE ODOMETER AND SHOULD NOT BE FAILING SO EARLY. THIS HAPPENS WHILE MOVING OR SITTING.THIS IS A SAFETY ISSUE DUE TO NOT BEING ABLE TO SEE THE SPEED AND THEY CAME OUT AND SAID THE THE DASH IS FAILING AND NEEDS TO BE REPLACED. I WILL ADD THAT A NEW CLUSTER JUST FOR THE PART IS $400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043387November 5, 2017
ENGINE
MY HUSBAND AND I DROVE MY 2002 JEEP LIBERTY TO DINNER AND WHILE DRIVING BACK HOME, WITHOUT ANY NOTICE, THE CAR STARTED BLOWING HEAVY SMOKE FROM THE EXHAUST PIPES. THEN IT COMPLETELY DIED, STOPPED! NO CHECK ENGINE LIGHT, NO CHECK OIL LIGHT AND NO WARNING WHATSOEVER! I NOW HAVE THIS VEHICLE SITTING IN MY GARAGE BECAUSE IT'S GOING TO COST US APPROXIMATELY $5000.00 TO FIX. WHILE RESEARCHING THIS ISSUE ON THE INTERNET, THIS ISSUE WITH THE ENGINE JUST STOPPING, HAS HAPPENED TO HUNDREDS OF OTHER PEOPLE THAT OWN THIS SAME VEHICLE. I HAVE NOT FOUND ANYONE THAT FEELS IT'S WORTH FIXING. ALL INTERNET REVIEWS LEAD ME TO BELIEVE THAT IF REPLACED, IT WILL HAPPEN AGAIN. WHY ISN'T CHRYSLER MADE ACCOUNTABLE?? THEY KNOW THEY GOT AWAY WITH SELLING A LEMON! THIS COULD POTENTIALLY BECOME A SAFETY ISSUE, IF SOMEONE IS DRIVING ON THE EXPRESSWAY AND THE ENGINE JUST STOPS AS MINE DID! CHRYSLER SHOULD BE FORCED TO RECALL THE ENGINE OR GIVE BACK SOME SORT OF COMPENSATION TO EVERYONE THAT HAS HAD THIS ISSUE. CAN'T BELIEVE, THAT AFTER SO MANY COMPLAINTS, THE GOVERNMENT OR BETTER BUSINESS BUREAU, HAVE NOT GOTTEN INVOLVED IN FORCING A RECALL FOR THIS 3.7 ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041623October 31, 2017
UNKNOWN OR OTHER
A PREVIOUS OWNER HAS TAKEN A DRILL TO THE ODOMETER TO PUT OUT THE LIGHTS. WITHOUT FIXING THE DASH, A BUYER CANNOT SEE THE MILEAGE. WHEN CHECKED ON CARFAX, THIS VEHICLE HAS OVER 200,000 MILES AND WAS SOLD WITHOUT DISCLOSING THAT INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041648October 31, 2017
ENGINE
MOTOR WENT OUT WITH NO WARNING......REPLACED. AFTER 7K MILES.....MOTOR WENT OUT AGAIN. THE WARRANTY COMPANY FOR THE MOTOR ACTS AS IF THEY DID NOT KNOW THE MOTORS CONSTANTLY GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041798October 31, 2017
SUSPENSION, SEAT BELTS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED IN THE OPPOSITE DIRECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE PASSENGER SIDE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS ADVISED THAT THE UPPER CONTROL ARMS NEEDED TO BE REPLACED; HOWEVER, THE REPAIRS WERE NOT PERFORMED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RETURN PHONE CALL. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041327October 30, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DICK HANNAH DODGE (3517 NE AUTO MALL DR, VANCOUVER, WA 98662 (360) 944-3276) WHERE IT WAS DIAGNOSED WITH A DEFECTIVE ORC MODULE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT STATED THAT THE RECALL REMEDY STATED THAT THE DEALER WOULD FLASH THE TOTALLY INTEGRATED POWER MODULE (TIPM) OR REPLACE THE MODULE. THE CONTACT STATED THAT THE DEALER FLASHED THE TIPM; HOWEVER, SINCE THE REMEDY FAILED, THE MANUFACTURER AND DEALER NEEDED TO REPLACE THE MODULE PER THE RECALL REMEDY. THE DEALER STATED THAT THE MANUFACTURER WOULD ONLY PAY FOR FLASHING THE TIPM. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039927October 26, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035720October 23, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A CONSTANT LEAK COMING FROM THE TOP OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR SEVERAL FAILURES THAT RECURRED. THE DEALER REPLACED THE TRACKING AND REAR PASSENGER SIDE HANDLE SCREWS, BUT THE FAILURE CONTINUED. THE MANUFACTURER FAILED TO PROVIDE A REMEDY TO PREVENT THE FAILURE AFTER THE DEALER REPLACED SEVERAL PARTS; THEREFORE, THE LEAK CONTINUED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034805October 20, 2017
AIR BAGS
LAKELAND, FL TWO DAYS AGO MY AIRBAG LIGHT FLASHED ON AND THEN STAYED ON. YESTERDAY TOOK IT TO LAKELAND DODGE DEALERSHIP AND WAS TOLD THE OCR MODULE WAD BAD AND IT WOULD COST AROUND $700.00 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034216October 18, 2017
POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING MY JEEP I WILL PRESS MY GAS PEDAL AND WILL EITHER GO 20MPH OR NOT MOVE. THE RPM GO UP BUT WILL BARELY MOVE. IN ORDER TO GET IT TO STOP I HAVE TO SHUT OFF JEEP AND RESTART IT AND THEN IT WORKS FINE. ALSO CHECK ENGINE LIGHT CAME ON WITH A CODE P0869. TOOK BACK TO DEALERSHIP SHOWED THEM THE CODE AND VIDEO OF WHAT MY JEEP IS DOING. THEY SAID THERE WAS NOTHING THEY CAN DO UNLESS IT HAPPENS WHEN THEY HAVE IT. IT'S BEEN TO THE DEALERSHIP 5 TIMES. DOES ANYONE HAVE ANY IDEA WHAT MY CAUSE THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034222October 18, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
MY JEEP HAS HAD TROUBLE SWITCHING FROM DEFROST TO VENT OR FLOOR SINCE I PURCHASED IT. RECENTLY I HAVE BEEN UNABLE TO USE THE HEAT IN MY JEEP AND IT IS VERY COLD IN THE MORNINGS. I HAVE BEEN ADVISED IT IS THE HVAC BLEND DOOR ACTUATOR. I HAVE READ REVIEWS ONLINE WITH A LOT OF PEOPLE HAVING THE SAME ISSUES AND WAS ALSO ADVISED BY A COWORKER THAT JEEPS HAVE A LOT OF RECALLS FOR PROBLEMS SUCH AS THIS. I WOULD LIKE TO REPORT THE ISSUE IN THE EVENT THE JEEP COULD BE RECALLED FOR THIS BEFORE I SPEND A LARGE AMOUNT OF MONEY TRYING TO HAVE IT REPAIRED. THE HEAT WILL NOT WORK AT ALL, IT DOES NOT MATTER IF THE VEHICLE IS IN MOTION OR SITTING IN PARK. MY PASSENGER WINDOW WILL NOT ROLL DOWN WHEN BEING ATTEMPTED FROM THE PASSENGER SIDE. THE DRIVER HAS TO ROLL THE WINDOW DOWN. MY JEEP WAS IN PARK AND ANOTHER VEHICLE BACKED INTO IT, SLIGHTLY BUMPING THE FRONT BUMPER OF MY JEEP. MY JEEP WAS IN PARK WITH NO PASSENGERS INSIDE BUT ROLLED BACKWARDS SEVERAL FEET. THE JEEP WAS BARELY TAPPED THEREFORE, CONSIDERING IT WAS IN PARK, SHOULD NOT HAVE ROLLED BACKWARDS THAT FAR. I TRAVEL WITH KIDS IN MY VEHICLE, THIS IS FRIGHTENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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