Jeep Liberty Complaints

8,882 consumer complaints on file.

#10074939June 7, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN TURNING THE WHEEL SHARPLY TO THE RIGHT, AND IN BOTH REVERSE AND FORWARD, THERE IS A LOUD POPPING SOUND. DEALER CORRECTED SITUATION UNDER THE RECALL FOR THE BALL JOINTS. HOWEVER, LESS THAN 2 MONTHS LATER IT WAS OCCURING AGAIN WITH MORE FREQUENCY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079327June 4, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2002 JEEP LIBERTY UPPER BALL JOINTS WERE FOUND TO BE DEFECTIVE. *MR THE CONSUMER EXPERIENCED A LOSS OF STEERING CONTROL WHICH CAUSED THE VEHICLE TO SPIN AROUND ON THE HIGHWAY BARELY AVOIDING A COLLISION. THE FRONT AND REAR TIRE HAD BOTH DEFLATED AND DETACHED COMPLETELY FROM THE RIMS. THE MECHANIC INFORMED THE CONSUMER THAT THE BALL JOINTS WERE DEFECTIVE. *SC THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE DEFECTIVE LOWER BALL JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072276June 4, 2004
TIRES, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:HORN, VISIBILITY:WINDSHIELD WIPER/WASHER, VEHICLE SPEED CONTROL
DEALER REPLACED THE FRONT TIRES TWICE, AND VEHICLE VIBRATED WHILE DRIVING AT ANY SPEED. ALSO, HEADLIGHTS/ HORN/WINDSHIELD WIPERS, AND THE SPEEDOMETER FAILED WHILE DRIVING THE VEHICLE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073336June 4, 2004
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE FACTORY JACK WAS UNABLE TO HOLD THE VEHICLE'S WEIGHT. THIS RESULTED IN THE VEHICLE CRASHING DOWN WHILE A GOOD SAMARITAN WAS CHANGING THE FRONT TIRE. THE DEALERSHIP INDICATED THIS ONLY OCCURRED WHEN THE VEHICLE WAS AT AN ANGLE AND NOT LEVELED. *JB IT HAD TAKEN TWO JACKS TO HOLD THE VEHICLE SAFELY WHILE CHANGING THE TIRES. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075639June 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 40 MPH THE TRANSMISSION FAILED WITHOUT WARNING. THE CONSUMER IS CONCERNED THAT "THE VEHICLE WILL BE REAR ENDED AS A RESULT TO THE FAILURE". PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073184May 26, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT FAILURE OR SUSPENSION DEFECT. I ROLLED IN A JEEP LIBERTY 2002 2 WHEEL DRIVE, TOWING ACCORDING TO SPECS. ON THE MODEL. DRIVING THE 25 MILES BELOW THE SPEED LIMIT, SLIGHT SWERVE TO AVOID AN OBSTACLE IN THE ROAD,HAD NO CONTROL OF THE STEERING AND FLIPPED THE JEEP 2 TIMES.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10074206May 25, 2004
SERVICE BRAKES, HYDRAULIC
WHILE BRAKING, THE STEERING WHEEL VIBRATED HEAVILY. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072854May 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
PURCHASED VEHICLE 3/30/04 ON OR ABOUT 4/15/04 STATED EXPERIENCING ENGINE BOG DOWN AND LACK OF ACCELERATION AND POWER. CONTACTED DEALERSHIP AND HAD VEHICLE SERVICED ON 5/17. TECHNICIANS COULD NOT DUPLICATE PROBLEM. TALKED TO CHRYSLER 5/19, WAS TOLD THAT THEY WERE UNAWARE OF THE PROBLEM. TALKED TO DEALERSHIP BUSINESS MANAGER 5/19, HE ALSO STATED HE WAS NOT AWARE OF THE PROBLEM. RESCHEDULED FOLLOW UP SERVICE APPOINTMENT FOR 5/22. RESEARCHED THIS PARTICULAR PROBLEM ON THE INTERNET AND FOUND MANY OTHER CUSTOMERS WITH THE SAME VEHICLE HAVING SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072671May 15, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FAILURE OF BRAKES TO STOP IN TIME TO AVOID A CRASH. TWO CRASHES, ONE OF WHICH TOTALED THE VEHICLE ACCORDING TO TWO BODY SHOPS AND AN INDEPENDANT ADJUSTER. THREE NEAR INTERSECTION COLLISION DURING WET WEATHER. VEHICLE HAS BEEN TAKEN IN TO INGRAM PARK AUTO CENTER FOR BRAKE COMPLAINTS, AND I WAS TOLD THE BRAKES WRE FINE!!*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10073595May 13, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE MAKING A RIGHT TURN AT A STOP SIGN THERE WAS A POPPING NOISE, THEN A METAL NOISE. CONSUMER PULLED OFF THE ROAD, AND NOTICED THAT THE PASSENGER SIDE OF FRONT SUSPENSION WAS LAYING ON THE RIGHT FRONT WHEEL. VEHICLE WAS TOWED TO A DEALERSHIP, WHO INDICATED THAT THE LOWER BALL JOINT SEPARATED.*AK PHONE INTERVIEW UPDATE (OCT 6, 05): THE CONSUMER RECEIVED THE RECALL NOTICE AFTER THE VEHICLE WAS REPAIRED. NO PROBLEM SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072581May 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED IN NOVEMBER 2003 AT 57,000 MILES. CLUTCHES IN THE CENTER OF THE CLUTCH PACK WERE DESTROYED WHILE THE REMAINING CLUTCHES WERE LIKE NEW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072490May 12, 2004
ENGINE AND ENGINE COOLING
VEHICLE HESITATES DURING NORNAL OPERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065492May 11, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AFTER BEING SCHEDULE FOR 2 APPOINTMENTS WITH THE DEALERSHIP TO HAVE THE LOWER BALL JOINT RECALL 03V460000 PERFORMED, THE CONSUMER WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONSUMER FELT THAT THE DEALERSHIP WAS PERFORMING THE RECALL ON THE VEHICLES OF THE CONSUMER'S WHO BOUGHT THE VEHICLE FROM THEM FIRST. *JB *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073353May 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING APPROXIMATELY 15 MPH, THE DRIVER LOST POWER STEERING. THE DRIVER WAS ABLE TO MAINTAIN CONTROL THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073369May 10, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING BETWEEN 35 TO 40 MPH, THE VEHICLE STALLED, THIS CAUSED LOST OF THE STEERING AND BRAKES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068527May 9, 2004
TIRES:SIDEWALL
WE PURCHASED A 2004 JEEP LIBERTY EQUIPED WITH GOODYEAR WRANGLER ST TIRES TWO WEEKS AGO. WITH LESS THAN 250 MILES ON THE CAR/TIRES, OUR DAUGHTER WAS DRIVING HOME FROM UNIVERSITY AT APPROX 60MPH (TEMP ABOUT 85 DEGREES, CLEAR & DRY) WHEN THE SIDEWALL ON THE RIGHT FRONT TIRE SPLIT (COMPLETELY) AROUND THE ENTIRE CIRCUMFERENCE OF THE TIRE. SHE WAS ABLE TO BRING THE CAR TO A STOP WITHOUT AN ACCIDENT. ABOUT 3" OF THE OUTSIDE SIDE WALL IS COMPLETELY SEVERED FROM THE REST OF THE TIRE. THERE IS NO EVIDENCE OF ROAD DAMAGE TO THE TREAD OR SIDEWALL, EXCEPT FOR THE SCUFF MARKS LEFT FROM THE INCIDENT. THE CAR WAS NEW SO WE HAD NOT CHECKED THE TIRE PRESSURE, ALTHOUGH THEY DID NOT APPEAR TO BE UNDERINFLATED AND THE CAR WAS NOT OVERLOADED. THERE WERE NO PASSENGERS. THE FAILED TIRE WAS A GOODYEAR WRANGLER ST, P215/75R16, SERIAL NO. T307589 GRF 95M3MS. THE DEALER HAS OFFERED TO REPLACE THE TIRE BUT WE ARE CONCERNED ABOUT THE RELIABILITY OF THE REMAINING TIRES, WHICH WERE MANUFACTURED AT THE SAME TIME BASED ON THE SERIAL NUMBERS. THIS WAS ESSENTIALLY A BRAND NEW TIRE ON A BRAND NEW CAR AND IT SUFFERED A CATESTROPHIC FAILURE UNDER NORMAL LOAD AND DRIVING CONDITIONS. WE ARE VERY CONCERNED ABOUT THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068415May 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DISENGAGES WHEN IN REVERSE. WHEN VEHICLE IS PUT INTO REVERSE, IT WILL MOVE A FEW FEET AND THEN DISENGAGE AS IF IN NEUTRAL. I HAVE TO PUT IT BACK IN PARK OR IN NEUTRAL, THEN BACK INTO REVERSE, GO A FEW FEET, IT DISENGAGES AGAIN. I REPEAT THIS STUPID PROCESS UNTIL I GET WHERE I NEED TO BE AND THEN SHIFT INTO DRIVE. DEALERSHIP SAYS THEY HAVE NO IDEA HOW TO FIX THE PROBLEM, AND CHRYSLER IS AWARE OF PROBLEM AND WORKING ON A FIX. I HAVE BEEN DEALING WITH THIS ON A DAILY BASIS FOR OVER A MONTH (AT LEAST 3 TIMES EACH DAY I HAVE TO PUT THE VEHICLE IN REVERSE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072165May 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 45 MPH VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE VEHICLE BUT WAS UNABLE TO DO SO. VEHICLE WAS PUSHED HOME BY ANOTHER VEHICLE. CONSUMER WILL CONTACT DEALER IN THE NEAR FUTURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068199May 3, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
JEEP LIBERTY ANTILOCK BRAKING SYSTEM INOPERATIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071635April 21, 2004
CHILD SEAT, CHILD SEAT:LATCH CONNECTOR/CLIP
LATCH MECHANISM WAS DEFECTIVE AND WOULDN'T RELEASE FROM THE BASE. (NAR) *PH *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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