Jeep Liberty Complaints

8,882 consumer complaints on file.

#10088119August 18, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE FAILURE OF FRONT BREAK ROTORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088159August 18, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
HARD SHIFTS, NO POWER IN PULLING INCLINES, HAVE TO PRESS ACCELERATOR TO FLOOR, AND THERE IS A WHINING NOISE FROM REAR END ESPECIALLY LOUD WITH ACCEL/DECEL AND GETS PROGRESSIVELY WORSE, HAS BEEN IN FOR REPAIR BUT WITHIN 1 WEEK IT WAS THE SAME..(REAR GEAR BEARINGS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087983August 16, 2004
AIR BAGS
THE AIR BAG LIGHT WOULD INTERMITTENTLY COME ON. THE VEHICLE HAS BEEN TO THE DEALER ON FOUR OCCASIONS AND THE PROBLEM WOULD REOCCUR. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087859August 13, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, TIRES:BEAD
WHILE DRIVING 35 MPH CONSUMER MADE AN ATTEMPT TO PASS ANOTHER VEHICLE. UPON APPLYING THE BRAKES CONSUMER LOST DIRECTIONAL CONTROL AT LOW SPEED. PASSENGER'S FRONT TIRE BEAD BROKE, RESULTING IN VEHICLE FISHTAILING. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10080263August 12, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE BALL JOINT AXLE BROKE AS THE CONSUMER EXITED THE VEHICLE. AS A RESULT THE LEFT FRONT TIRE CAME OFF OF THE TRUCK. THE VEHICLE WAS TOWED TO A LOCAL SHOP WHO ADVISED THE CONSUMER THAT THERE WAS A RECALL. *NM THIS OCCURRED WHILE THE CONSUMER WAS PULLING INTO A PARKING STALL. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081439August 12, 2004
SERVICE BRAKES, HYDRAULIC
CONSUMER WAS DRIVING AFTER HAVING THE BALL JOINTS REPAIRED ON A RECALL. WHILE DRIVING HOME CONSUMER WAS WITHOUT BRAKES, SHE WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT. VEHICLE WAS TOWED BACK TO THE DEALER, AND MECHANIC DETERMINED THAT THE BRAKE FLUID LEAKED OUT AND THE BRAKE CALIPER JOINT HAD WORKED ITSELF LOOSE. VEHICLE WAS REPAIRED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083889August 9, 2004
UNKNOWN OR OTHER
2004 JEEP LIBERTY SAFETY RECALL.*MR WHEN THE CONSUMER PRESENTED THE RECALL NOTICE TO THE SERVICE DEPARTMENT THEY WERE UNAWARE OF THE RECALL AND LACKED ANY KNOWLEDGE OR EQUIPMENT TO MAKE THE NECESSARY ADJUSTMENT. THE DEALER RETAINED THE LETTER AND ADVISED THE CONSUMER TO MAKE AN APPOINTMENT FOR JUNE 24, 2004. THE CONSUMER ARRIVED ON THE APPOINTMENT DATE. THE RECALL STATED THAT THE REPAIR WOULD TAKE 30 MINUTES TO COMPLETE. AN HOUR LATER THE CONSUMER ASKED IF THE VEHICLE WAS COMPLETED THEY SAID THE VEHICLE WAS NOT COMPLETED AND THAT THEY COULD NOT PREDICT WHEN IT WOULD BE COMPLETED. THE CONSUMER TOOK THE VEHICLE FROM THE DEALER WITH THE REPAIRS HAVING BEEN COMPLETED. THE CONSUMER FEELS THE REPAIRS WERE NOT BEING MADE IN A TIMELY MANNER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087537August 9, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER RECEIVED RECALL 03V460000 CONCERNING LOWER CONTROL ARM BALL JOINTS. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN APPOINTMENT. SERVICE MANAGER REFUSED TO HONOR THE RECALL BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THAT DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086380August 7, 2004
SUSPENSION
I OWN A JEEP LIBERTY 2003(MANUFACTURED IN APIRL 2003). I HAVE OWNED THE CAR FROM JANUARY OF 2004. COUPLE OF WEEKS BEFORE(JULY 17TH 2004)I WAS GETTING IN TO THE FREEWAY ENTRY RAMP, THE CAR SUDDENLY VEERED RIGHT AND I TRIED TO ADJUST IT BUT THE CAR VEERED VIOLENTLY TO THE LEFT AND SPUN A 360 AND A PARTIAL 180 BEFORE I ENDED UP ON THE OTHER SIDE OF THE FREEWAY CROSSING 4 LANES OF TRAFFIC. FORTUNATELY, I DID NOT GET INJURED AND THE VEHICLE WAS NOT DAMAGED NOR DID ANYBODY ELSE. I WENT ON THE INTERNET LATER TO FIND OUT THAT THERE WAS A MAJOR RECALL FOR THE SAME INCIDENT FOR JEEP LIBERTIES THAT WERE MANUFACTURED TILL MARCH OF 2003 AND MINE IS MANUFACTURED IN APIRL. THE SCARY THING ABOUT THIS IS I CANNONT PREDICT WHEN THIS CAN HAPPEN AGAIN AND IT HAS ALREADY HAPPED TWICE AFTER THE ABOVE LISTED INCIDENT ON NORMAL ROADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087312August 5, 2004
SEAT BELTS:REAR/OTHER
CONSUMER COMPLAINED THAT THE SECOND ROW PASSENGER SIDE SEAT BELT CONTINUED TO TIGHTEN DOWN ON CHILD WHILE DRIVING. THEY WERE UNABLE TO RELEASE THE BUCKLE OR THE RETRACTOR BY HAND. THEY HAD TO CUT THE SEAT BELT TO FREE CHILD. THEY INFORMED THE DEALER AND THE MANUFACTURER, BUT BOTH REFUSED TO REPLACE THE SEAT BELT AT NO COST TO THE CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081431July 30, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AFTER MAKING AN APPOINTMENT TO HAVE THE LOWER BALL JOINT RECALL 03V460000 REPAIRS PERFORMED CONSUMER WAS INFORMED THAT THE PARTS WEREN'T AVAILABLE, AND THEY WERE ON BACK ORDER.*AK THE REPAIR DATE HAS NOT BEEN RESCHEDULED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083977July 28, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING AT 30 MPH THE STEERING SUDDENLY PULLED TO THE RIGHT WHICH RESULTED IN A CRASH. *MR AFTER THE REPLACEMENT OF THE DAMAGED RIGHT WHEEL, THE DRIVER HARDLY MANAGED TO DRIVE THE VEHICLE HOME. SC THE CONSUMER BELIEVED THE ACCIDENT RESULTED IN THE FAILURE OF THE LOWER BALL JOINTS IN WHICH CURRENTLY THERE IS A RECALL ON. RECALL# 03V460000. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10083976July 28, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
STRUCTURAL FAILURE ON 2002 JEEP LIBERTY. *MR THE CONSUMER WAS ABLE TO AVOID A COLLISION. THE LOWER BALL JOINT HAD COME APART DROPPING TO THE ROADWAY AND DROPPING THE VEHICLES BODY OF THE FRONT WHEEL. THE VEHICLE CAREENED OF CONTROL ACROSS BOTH LANES TWICE BEFORE COMING TO A HALT ON THE BERM. THE CONSUMER HAD PREVIOUSLY COMPLAINED ABOUT STIFF STEERING, THERE WERE ALSO NOISES IN THE FRONT END. THE SERVICE DEALER SUGGESTED THAT NOTHING WAS WRONG WITH THE VEHICLE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083666July 28, 2004
PARKING BRAKE
CONSUMER PARKED THE VEHICLE IN A PARKING LOT WITH THE EMERGENCY BRAKE ON. WHEN CONSUMER RETURNED TO THE VEHICLE HE NOTICED THAT THE VEHICLE HAD POPPED OUT OF PARK AND ROLLED INTO A DITCH. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10082776July 27, 2004
POWER TRAIN:MANUAL TRANSMISSION, TIRES
WHILE DRIVING ON ANY SURFACE, MY 4WD MANUAL TRANSMISSION 2003 JEEP LIBERTY PULLS STRONGLY TO THE RIGHT. IT EASILY GOES OFF THE EDGE OF THE ROAD, CREATING THE NEED FOR AN OFF ROAD RECOVERY. DEALER ROTATED THE TIRES, BUT SAID THAT THE WHEELS WERE ALIGNED PROPERLY AFTER AN ACCIDENT, AN ALL WHEEL ALIGNMENT WAS COMPLETED BUT IT STILL PULLS SEVERELY TO THE RIGHT. TO ADD INSULT TO INJURY, WHEN APPLYING THE BRAKE IN THE RAIN OR ON A WET SURFACE, THE TIRES SKID AND DO NOT PROPERLY SLOW THE VEHICLE DOWN, SO TRYING TO MANIPULATE THE VEHICLE TO NOT SKID OFF THE RIGHT SIDE OF THE ROAD INTO THE DITCH IS DIFFICULT WITHOUT BEING IN AT LEAST PARTIAL 4WD--AND THAT DOESN'T EVEN HELP OCCASIONALLY. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10075544July 26, 2004
TIRES, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AFTER THE DEALERSHIP REPLACED THE DRIVER SIDE LOWER BALL JOINTS FOR RECALL 03V460000 THE VEHICLE'S ALIGNMENT WAS OFF, AND THE FRONT END SHOOK AND PULLED TO THE RIGHT WHEN SPEED REACHED AND EXCEEDED 50 MPH. ALSO, FRONT TIRES NEEDS TO BE REPLACED BECAUSE THEY WERE CROPPING. *AK PRIOR TO REPAIR, VEHICLE WAS OPERATING FINE. DEALER REFUSED REALIGNMENT OF THE VEHICLE, PER REQUEST OF THE CONSUMER, BECAUSE IT WAS NOT COVERED UNDER THE SCOPE OF THE RECALL. ALSO, ALL FOUR TRIES WERE REPLACED AT 8,000 MILES ON VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082611July 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
I WAS TOWING A 2002 JEEP LIBERTY USING THE BLUE OX TOW SYSTEM. I FOLLOWED THE MANUFACTURERS DIRECTIONS AND PUT THE CAR IN NEUTRAL. THE JEEP ENGINE CAUGHT FIRE AND TOTALED THE CAR. MY INSURANCE COMPANY ADJUSTERS SAID THE JEEP WAS IN 4-WHEEL DRIVE CAUSING THE TRANSMISSION TO OVERHEAT, LEAK TRANSMISSION FLUID, AND START THE FIRE. FIRST OF ALL, GETTING THE JEEP IN 4-WHEEL DRIVE REQUIRES SOME EFFORT TO ENGAGE, SO I WOULD HAVE NOTICED HAD I DONE THAT. SECONDLY, I WOULDN'T HAVE DONE SOMETHING SO STUPID. I HAVE TOWED THE JEEP THE TWO PREVIOUS YEARS THE SAME WAY WITH NO PROBLEMS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10082349July 21, 2004
SEAT BELTS:FRONT
2002 JEEP LIBERTY, 49,000 MILES, DIVERS SEAT BELT LATCH STUCK IN OPEN POSITION AND WILL NOT LATCH; A SMALL PLASTIC PIECE INSDIE THE BUCKLE HAS BROKEN. THE DEALER (VAN DYN HOVEN, AUTOMOTIVE) WOULD NOT REPLACE IT AT NO CHARGE, TOLD ME THAT I WAS OUT OF WARRANTY. I WENT TO ANOTHER DEALER (KOLOSSO, JEEP) PURCHASED, PAID FOR AND INSTALLED THE DEFECTIVE SEAT BELT LATCH MYSELF. ISN'T THIS TOTALLY ERRONEOUS ON THE DEALERS (VAN DYN HOVEN AUTOMOTIVE) PART OR CHRYSLER TO NOT COVER THIS AT ANY MILEAGE? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082355July 21, 2004
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
MY 2002 JEEP LIBERTY HAS HAD NUMEROUS ELECTRICAL FAILURES. IT JUST DIES... THE SPEEDOMETER GROUND WENT, THE LOCKS PLAYED HAVOC, I HAVE RETURNED THE VEHICLE 6 TIMES TO GET FIXED AND THEY CANNOT FIND THE PROBLEM. DAIMLER CHRYSLER EVEN SENT A "TECHNICIAN" TO FIX THE PROBLEM... MY JEEP STILL SITS DEAD IN THE DRIVEWAY AT LEAST ONCE EVERY THREE WEEKS. I THEN FOUND OUT THAT THERE WERE ELECTRICAL PROBLEMS BEFORE I PURCHASED THIS VERY SAME VEHICLE, BRAND NEW. CONCLUSION, DAIMLER CHRYSLER CANNOT AND OR WILL NOT HELP ME WITH THIS, EVERYONE IS CONSTANTLY ON VACATION AND CANNOT GIVE ME ANY ANSWERS. THEY DRUG THEIR FEET WITH ME BRINGING IN THE JEEP LEAVING IT FOR DAYS AT A TIME, AND NOW I CAN'T EVEN DO LEMON LAW. SINCE MY TIME EXPIRED 9 NINE DAYS AGO AND DAIMLER CHRYSLER DRUG THEIR FEET, SAYING THAT THEY WOULD FIX THE PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083447July 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE RELEASING THE BRAKE IN AN INCLINE, THE VEHICLE ROLLED BACK. THE DRIVER APPLIED THE ACCELERATOR PEDAL TO MOVE THE VEHICLE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC CAN NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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