Jeep Liberty Complaints

8,882 consumer complaints on file.

#10097260November 15, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SEAT BELTS
DRIVING 25 MPH, THE FRONT LOWER BALL JOINTS FAILED CAUSING THE FRONT END TO DROP ONTO THE FRONT WHEELS. THE VEHICLE WAS TOWED. *JB THE PASSENGER'S SIDE LOWER BALL JOINT FAILED CAUSING THE FRONT END TO DROP ONTO THE PASSENENGER'S SIDE FRONT WHEEL. THE SEAT BELT DID NOT RETRACT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096599November 15, 2004
TIRES
GOODYEAR TIRE/ P215/ 75R16 DOT#M6Y4EYER1702. OWNER FEELS THAT DRIVING IN THE RAIN IS TOO SCARY. THE VEHICLE STARTED TO HYDROPLANE WHEN DRIVING 10 MPH OR GREATER. *JB (RECURRENT PROBLEM) THE TIRES WERE NOT WIDE OR DEEP ENOUGH ACCORDING TO THE TECHNICIAN. THERE WAS A COMPLETE LOSS OF TRACTION WHEN STARTING FROM A COMPLETE STOP ON ANY AMOUNT OF WATER AND CANNOT SAFELY TURN ON WATER. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099369November 12, 2004
TIRES
GOODYEAR FAULTY TIRES CAUSED 3 TIRES TO BLOWOUT SIMULTANEOUSLY WHILE DRIVING, VEHICLE ENDED UP IN DITCH. *BF *TC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10101461November 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING THE VEHICLE SUDDENLY BEGAN TO SLIDE AND SLID INTO A UTILITY POLE. *NM CAMPAIGN ID NUMBER : 03V460000 EVEN THOUGH THE CONSUMERS VEHICLE WENT IN FOR SERVICE SHE BELIEVED THAT THE CAUSE OF THE ACCIDENT IS THE THE RECALL ISSUE. SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. *TC
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10099744November 10, 2004
SERVICE BRAKES, HYDRAULIC, TIRES
TWICE IN THE PAST TWO MONTHS VEHICLE DID A 360 DEGREE TURN AFTER THE BRAKES WERE APPLIED. ONE OCCURRENCE WAS ON WET ROAD SURFACE, AND THE OTHER INCIDENT OCCURRED ON DRY ROAD SURFACE. AN ACCIDENT INVESTIGATOR RULED OUT THE ABS BRAKES BEING AS THE CAUSE. AN ACCIDENT OCCURRED ON THE WET SURFACE WITH THE VEHICLE COLLIDING INTO BARRIER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10099776November 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN BRAKING FRONT LOWER BALL JOINT PUNCTURED THE FRONT DRIVER'S TIRE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099533November 8, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 45 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY . NO MAJOR INJURIES REPORTED. AS A RESULT THE VEHICLE WAS TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10079886November 8, 2004
AIR BAGS:FRONTAL
A TRACTOR TRAILER REAR ENDED THE CONSUMER'S VEHICLE WHILE DRIVING AT 65 MPH. UPON IMPACT, THE VEHICLE WAS PUSHED INTO ANOTHER VEHICLE TWICE. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED NECK, BACK, SPINE AND HIP INJURIES. TWO YEARS PRIOR TO THIS ACCIDENT, AIR BAG RECALL 01V373000 REPAIRS WERE PERFORMED. THE RECALL REMEDY FAILED.*AK *NM *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10098337November 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
FOR MOST OF THE YEAR I HAVE BEEN HAVING TROUBLE WITH MY JEEP LIBERT AUTOMATIC TRANSMISSION. I HAVE HAD SEVERAL PROBLEMS WITH IT AND THE DEALER STILL HAS NOT RESOLVED THE ISSUE. I AM BEING TOLD THAT THEY CANNOT REPLICATE THE PROBLEM. I DESCRIBE THE FOLLOWING AS THE PROBLEMS. AT A FULL STOP WHILE HOLDING DOWN THE BRAKE THE TRANS MISSION WILL SHUTTER AND MAKE A BANGING NOISE. THE TRANSMISSION SHIFTING AT LOWER GEARS IS ROUGH. IT IS NOT IN A LIKE NEW CONDITION. HE TRANSMISSION MAKES A GRINDING NOISE. THE VEHICLE HAS STALLED 3 TIMES DO TO THE TRANSMISSION PROBLEM. THEVEHICLE HAS LURCHED FORWARD AT A STOP SIGN/LIGHT. IF NOT FOR HOLDING DOWN THE BRAKE THE VEHICLE WOULD HIT THE CAR IN FRONT OF ME. THE TRANSMISSION HAS SHUTTERED AS IT CHANGES GEARS WHILE DRIVING. MAINLY AT SLOW SPEEDS. I CONSIDER THIS TO BE A SAFETY ISSUE WITH THE VEHICLE. I BELIEVE THE TRANSMISSION WILL FAIL AND I FEAR IT WILL CAUSE AN ACCIDENT. I HAVE MADE EVERY ATTEMPT TO RESOLVE THIS WITH THE DEALER. THE TRANSMISSION HAS BEEN RECONDITIONED TWICE. ONCE ON APRIL 5,2004 AND THE OTHER ON MAY 26, 2004. THE VEHICLE WAS RETURNED TO ME BUT THE PROBLEMS REOCCURRED AFTER A SHORT TIME. I HAVE CALLED DAIMLER CHRYSLER CUSTOMER SERVICE LINE AND TALKED TO SEVERAL REPS. I HAVE FILE NUMBERS 12578676 AND 12805501. I HAVE ALSO SPOKEN WITH SERVICE MANAGER DAVID CARGAIL AND DISTRIC MANAGER BRUCE SHIRLEY. NOTHING HAS BEEN DONE TO ADDRESS THE PROBLEMS THAT I AM SEEING. I HAVE INCLUDED THE COPIES OF THE RECEIPTS FROM THE SERVICE CALLS THAT ARE RELATED TO THE TRANSMISSION PROBLEMS. I AM MISSING SOME OF THE EARLIER ONCE FROM THIS YEAR AND WILL SEND THEM IF I LOCATE THEM. I DID TAKE THE VEHICLE IN TODAY AND DAVID CARGAIL TEST DROVE IT AND REFUSED TO GIVE ME A RECEIPT THAT I HAD TAKEN IT IN TO GET IT LOOKED AT. HE SAID THAT I SHOULD HAVE ENOUGH DOCUMENTATION THAT I NEEDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098071October 31, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MADE A LEFT TURN AT ABOUT 10 MPH. AFTER THE TURN, I LOST CONTROL OF THE VEHICLE AND IT FLIPPED. A POLICE OFFICER WITNESSED THE INCIDENT AND SAID THAT IT APPEARED THAT THE ANTI-LOCK BRAKES DID NOT REACT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10098074October 31, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS IS A CORRECTION AND ADDITION TO ODI 10098071. I MADE A LEFT TURN AT ABOUT 10 MPH. AFTER THE TURN THE VEHICLE SKIDDED, HIT CURB AND FLIPPED. A POLICE OFFICER WITNESSED THE INCIDENT AND SAID THAT IT APPEARED THAT THE ANTI-LOCK BRAKES DID NOT REACT. THE CAR IS ALSO EQUIPPED WITH ENHANCED ACCIDENT RESPONSE SYSTEM WHICH OBVIOUSLY DID NOT REACT. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10094426October 29, 2004
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR AND VEHICLE VIBRATED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE REAR COIL SPRINGS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK THE BRAKES MADE NOISE WHEN APPLIED. THE BLOWER MOTOR FOR THE HEAT FAILED AND THE A/C WAS INOPERATIVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097912October 28, 2004
SUSPENSION
COMPLAINT RECEIVED VIA E-MAIL, I'M SURE I'M NOT THE ONLY ONE WITH A JEEP LIBERTY THAT PULLS TO THE RIGHT. MY FAMILY HAS 2 2004 LIBERTY. ONE BROUGHT FEBRUARY THIS YEAR AND CAME STRAIGHT OUT OF THE SHOWROOM, PULLING BADLY TO THE RIGHT. I HAD TO TAKE VEHICLE TO THE DEALER 3 TIMES, AND FINALLY WAS SENT TO AN ALIGNMENT PLACE. BOUGHT ANOTHER LIBERTY IN JUNE, AND IT'S PULLING TO THE RIGHT. THIS IS DANGEROUS."*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096342October 25, 2004
AIR BAGS, SEAT BELTS
T-BONE ANOTHER VEHICLE AT 45 MPH, AIR BAGS DID NOT DEPLOY AND SEAT BELTS DID NOT HOLD DRIVER OR PASSENGER BACK FROM HITTING WINDSHIELD AND STEERING WHEEL.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10097346October 21, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING. THE LOWER BALL JOINT COMPLETELY FAILED. THE CONSUMER TOOK THE VEHICLE TO BE REPAIRED. HOWEVER, THIS IS THE SECOND TIME THE BALL JOINT HAS BEEN REPLACED WITHIN 1800 MILES. THE FIRST TIME IT WAS DONE THROUGH A RECALL. THE CONSUMER BOUGHT THE VEHICLE USED. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095619October 12, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CHECK ENGINE LIGHT WAS TRIPPED BY A SIGNIFICANT FUEL LEAK. NOT OBVIOUS ORIGIN - REQUIRED SIGNIFICANT DIAGNOSTICS TO LOCATE SOURCE. A SIGNIFICANT SAFETY ISSUE AND PRODUCT DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095326October 7, 2004
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING 25 MPH FRONT END BEGAN TO PRODUCE A LOUD KNOCKING NOISE. DEALER STATED THE FRONT DRIVER SIDE WHEEL BEARING SEPARATED FROM THE AXLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093759October 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
THE TRANSMISSION HAS BEEN REPAIRED, FRONT AXLE REPLACED DUE TO VIBRATIONS, 5 NEW TIRES, RADIO, ETC... THIS VEHICLE HAS BEEN INTO THE DEALERSHIP NUMEROUS TIMES FOR REPAIRS TO THE POINT WHERE THE DISTRICT MANAGER FOR CHRYSLER HAS BEEN INVOLVED. THE VEHICLE RAN A LITTLE BETTER FOR A BRIEF PERIOD OF TIME AND THE TRANSMISSION CONTINUES TO SHIFT INCORRECTLY THE VIBRATION IS BACK AND THE DISTRICT MANAGER (MR. BILL KEUHRMAN STATES "THAT THERE IS IMPROVEMENT", AND I STATED THAT IT IS FUNNY THE WORDS HE CHOSE INSTEAD OF THE VEHICLE IS RUNNING CORRECTLY. THE VEHICLE SCARES ME TO DRIVE BECAUSE OF THE HESITATION DURING SHIFTING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091835October 6, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE CONSUMER WAS UNABLE TO START THE VEHICLE. THE CONSUMER LIFTED UP THE HOOD AND NOTICED THAT THE BATTERY ACID WAS LEAKING FROM THE BATTERY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE BATTERY NEEDED TO BE REPLACED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091651October 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE
WHILE DRIVING AT ANY SPEED, THE AUTOMATIC TRANSMISSION DID NOT SHIFT PROPERLY FROM FIRST TO SECOND GEAR. THE DEALERSHIP INSPECTED THE VEHICLE SEVERAL TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK THE CONSUMER EXPERIENCED A SLIPPAGE IN THE FIRST FEW HUNDRED MILES. THERE WERE MISSING AND LOOSE BOLTS AROUND THE TRANSMISSION. THE VEHICLE DISPLAYED A HARD KNOCK AT TIMES AND WAS POOR ON GAS MILEAGE. *SC *NM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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