Jeep Liberty Complaints

8,882 consumer complaints on file.

#10154431April 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, POWER TRAIN:AXLE ASSEMBLY
THIS 2004 JEEP LIBERTY SPORT WAS MOVING LESS THAN 5 MPH IN A PARKING LOT WHEN THE LEFT FRONT BALL JOINT FELL APART, DAMAGING THE AXLE AND PUSHING THE LEFT FRONT TIRE INTO THE WHEEL WELL AT AN ANGLE. THE FAILURE RESULTED IN DRIVER HAVING NO STEERING CONTROL AND THE VEHICLE WAS TOWED TO THE DEALER. FRONT LEFT BALL JOINT AND AXLE REPLACED UNDER DRIVE TRAIN WARRANTY WITH $50 DEDUCTIBLE. THIS PROBLEM IN THIS MODEL IS UNDER NHTSA INVESTIGATION AND WE THINK A RECALL IS NEEDED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154441April 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT FAILURE ON LEFT FRONT END. WHEEL SEPARATED WHEN EXITING PARKING LOT. TOWED TO DEALER FOR REPAIRS. MY 2003 LIBERTY WAS NOT PART OF THE RECALL GROUP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154371April 2, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY LEFT FRONT BALL JOINT FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154322March 31, 2006
SEAT BELTS:FRONT
THE SEAT BELT LATCH ON THE DRIVERS SIDE IS BROKEN. THE BUTTON STICKS DOWN AND DOES NOT COME BACK UP AFTER UNLATCHING THE SEAT BELT. I AM AFRAID THIS IS GOING TO CAUSE THE SEAT BELT NOT TO WORK IF I HAVE A CRASH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154213March 30, 2006
SUSPENSION
DRIVING TO MY CHILD'S SCHOOL WHEN I HEARD A GRINDING NOISE, STOPPED THE CAR AND FOUND THE LEFT FRONT WHEEL COLLAPSED AND TURNED IN. IT WAS TOWED TO BY AAA TO PERKINS IN CRESTWWOOD KY. ( A JEEP DEALER) LEFT BALL JOINT SEPARATED CAUSING THE COLLAPSE WAS REPORTED TO ME AND SUPPOSEDLY FIXED. A COUPLE OF DAYS AFTER PICKING UP MY CAR I HEARD A RATTLING NOISE FROM THE FRONT OF THE CAR AND TOOK IT BACK TO THE DEALER. THEY FOUND NOTHING. ON MARCH 24 2006 I HEARD A POPPING NOISE WHILE DRIVING AND DECIDED TO TAKE THE JEEP IN TO THE NEAREST DEALER WHO WAS NEIL HUFFMAN IN LOUISVILLE .THE MECHANIC REPORTED THAT THE RIGHT LOWER BALL JOINT WAS LOOSE AND IT NEEDED TO BE TIGHTENED. I LEFT THE CAR WITH THEM SO THE COULD FIX THE PROBLEM. ON MARCH 30,2006 I WAS PULLING OUT OF A PARKING LOT AND TURNED MY CAR WHEN I HEARD A GRINDING NOISE THEN A POP. I GOT OUT OF MY CAR AND FOUND THE RIGHT FRONT WHEEL COLLAPSED AND TOWED IT IN TO BY AAA TO NEIL HUFFMAN JEEP DEALER WEAR THEY FOUND THE RIGHT BALL JOINT COLLAPSED. I DID NOT HAVE TO PAY FOR THIS JOB SINCE I JUST HAD IT IN . THE 2001,2002,AND 2003 JEEP LIBERTY'S WERE RECALLED FOR FAULTY BALL JOINTS. THE 2004'S HAVE NOT BEEN YET. MAYBE THIS IS A DESIGN PROBLEM! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153908March 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY WIFE WAS WORKING LATE AND LEFT TO COME HOME AROUND 7:30 PM. SHE WORKS ABOUT 30-45 MINUTES AWAY ON THE OTHER SIDE OF THE MOUNTAIN AND TRAVELS VERY STEEP AND WINDY ROADS. AS SHE WAS COMING HOME SHE HEARD A NOISE COME FROM THE FRONT END AND DIDN'T THINK ANYTHING OF IT. AS SHE WAS COMING UP THE PRIVATE DIRT ROAD TO OUR HOUSE ALL OF A SUDDEN THE FRONT DRIVERS SIDE OF THE JEEP COLLAPSED AND THE TIRE POPPED. SHE COULD NOT MOVE AT ALL SO SHE WALKED THE REST OF THE WAY HOME AND WHEN SHE GOT HOME I WALKED DOWN TO SEE WHAT WAS GOING ON. SURE ENOUGH WHAT HAPPENED WAS THE BOLT HOLDING THE LOWER A-ARM CAME OFF AND THE WHOLE ASSEMBLY WAS SITTING ON THE GROUND AND HAD MADE A HUGE HOLE IN THE TIRE. LUCKY THIS DID NOT HAPPEN GOING UP THE STEEP AND WINDY ROADS OVER THE MOUNTAIN OTHER WISE SHE WOULD HAVE DEFINITELY GOT INTO AN ACCIDENT. WE CALLED THE CHRYSLER ROAD SIDE ASSISTANCE AND HAD THE JEEP TOWED TO THE DEALER. THE NEXT DAY WE CALLED THE DEALER THEY GAVE US A LOANER CAR. ABOUT A WEEK LATER WE PICKED UP THE JEEP THEY HAD REPLACED BOTH FRONT BALL JOINTS AND REPLACED THE TIRE WITH A BRAND NEW ONE. WE ONLY HAD OUR 05 RENEGADE FOR JUST OVER A YEAR AND ABOUT 31000 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153911March 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE FRONT DRIVER'S SIDE OF THE VEHICLE FELL ON THE GROUND WHILE BACKING OUT A PARKING SPACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE DRIVER'S SIDE LOWER BALL JOINT NEEDED TO BE REPLACED. THERE IS NHTSA RECALL, # 03V460000, REGARDING THE LOWER BALL JOINTS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONTACT INDICATED THAT IT WAS THE FRONT DRIVER'S SIDE LOWER BALL JOINT THAT BROKE APART. HOWEVER, HE REPLACED BOTH THE DRIVER'S SIDE AND PASSENGER'S SIDE BALL JOINTS BECAUSE HE BELIEVED THAT THE PASSENGER'S SIDE WOULD ALSO BREAK APART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153914March 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE IS A RECALL, NHTSA # 03V460000 CONCERNING THE LOWER BALL JOINTS. HOWEVER, THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS EXPERIENCING THE SAME SYMPTOMS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153934March 28, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE DRIVERS SIDE SEAT BELT LATCH RED BUTTON BECOMES STUCK IN THE DOWN POSITION AFTER THE SEA BELT IS RELEASED. THE BUTTON MUST THEN BE MANUALLY PULLED UP USING A STIFF PIECE OF METAL BEFORE BUCKLING THE SEAT BELT AGAIN. I HAVE NOTICED A PIECE OF BROKEN RED PLASTIC WITHIN THE ASSEMBLY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153769March 27, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WITHOUT WARNING, THE ENGINE STALLED AT 55 MPH. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE CRANKSHAFT SENSOR FRACTURED AND WENT INTO THE ENGINE, WHICH CAUSED THE ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153806March 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINT FAILURE. VEHICLE PULLING TO THE RIGHT. SQUEAKING/SQUEALING NOISES. TOOK VEHICLE FOR WHEEL ALIGNMENT AND FOUND OUT THAT THE BALL JOINTS WERE BAD. BLACK SOOT SUBSTANCE CONTINUALLY COATING HUB CAB OF FRONT PASSENGER SIDE WHEEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153689March 25, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAD ABOUT 35,000 MILES ON MY 2004 JEEP LIBERTY WHEN I HEARD ABOUT A LOWER BALL JOINT ISSUE AFFECTING NEWER LIBERTIES. I HAD MY LOWER BALL JOINTS INSPECTED AND FOUND THAT THEY EACH HAD ABOUT HALF AN INCH OF PLAY. AFTER TAKING THE CAR OVER TO THE JEEP DEALERSHIP THEY REPLACED THE UNITS UNDER WARRANTY. HOWEVER, THEY STATED THAT THEY REPLACED THE UNITS WITH THE SAME MODEL AS WHAT WAS ON THE JEEP BEFORE. SO I GUESS IN ANOTHER 35,000 MILES I'LL BE LOOKING AT REPLACING THESE AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153696March 25, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE BEEN EXPERIENCING UNUSUAL DRIVE LINE VIBRATIONS (24-26 MPH). THE DEALERSHIPS SERVICE MANAGER HAS ACKNOWLEDGED THE PRESENTS OF THIS ISSUE ALTHOUGH INDICATED THAT THIS IS NORMAL AND HEY CANNOT DO ANYTHING FOR ME, THEREFORE REFUSING TO DO ANYTHING ABOUT IT. I HAVE DRIVEN SEVERAL VEHICLES OF EXACT YEAR AND TYPE AND I DID NOT NOTE THE SAME CONDITION. OTHER THAN BEING AN ANNOYANCE ESPECIALLY FOR A NEW VEHICLE, ITS MY CONCERN THAT THIS MAY INDICATE A PENDING DRIVE LINE FAILURE THAT WOULD PRESENT A SAFETY CONCERN FOR MY FAMILY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153608March 24, 2006
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
TRAVELING INTERSTATE 94, APPROXIMATELY 70 MPH, UNAVOIDABLE TIRE DEBRIS ON ROADWAY. MY VEHICLE FRONT PASSENGER WHEEL STRUCK RUBBER TRUCK TIRE CASING WHICH JUST BLEW OFF TRUCK. THE VALVE STEM OF MY TIRE BROKE OFF INSTANTLY DEFLATING THE TIRE. THE VALVE STEM IS PART OF THE SIEMENS BDO TIRE PRESSURE MONITOR SYSTEM INSTALLED ON DAIMLER CHRYSLER VEHICLES AND MY JEEP LIBERTY. THE STEM BROKE AT THE STEM CAP THREAD. MY DEALERSHIP HAS REPORTED MANY FAILURES TO DAIMLER CHRYSLER THERE IS NO RECALL OR REPLACEMENT WHICH FIXES THE FAULT. THE ASSEMBLY MATERIAL IS SOME ALUMINUM ALLOY AND WILL READILY SNAP OFF IF PRESSURE IS APPLIED LATERALLY AT THE TIP OF THE VALVE STEM EVEN THE BRUSHES AT THE CAR WASH BREAK THESE VALVE STEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153546March 23, 2006
AIR BAGS
AIRBAG OFF LIGHT COMES ON WITH ADULT IN PASSENGER SEAT. SEEMS TO GO OFF ONLY OVER 110LB. MANY ADULT PASSENGERS AROUND 100LB AND THUS DO NOT HAVE SAFETY OF SYSTEM ON. BEEN TO DEALER THREE TIMES. THEY SAY NOTHING CAN BE DONE."IT CHECKS OUT. OK" *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153360March 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING
WITH NO WARNING WHATSOEVER, THE LEFT FRONT LOWER BALL JOINT ON MY VEHICLE BROKE WHILE I WAS BACKING OUT OF A PARKING SPACE. THE VEHICLE DID NOT MAKE ANY UNUSUAL NOISES NOR WERE THERE ANY NOTICEABLE PROBLEMS PRIOR TO THE PART BREAKING. WHEN THE BALL JOINT BROKE, THE WHEEL WAS ALSO DAMAGED. WHEN I HAD THE VEHICLE TOWED INTO A JEEP DEALER, I WAS INFORMED THAT THERE WAS A RECALL ON 2003 JEEP LIBERTY'S FOR THIS PROBLEM, BUT NO RECALL HAD BEEN ISSUED ON THE 2004 MODEL. THE MECHANICS AT THE DEALERSHIP TOLD ME THAT THIS PART SHOULD BE EXPECTED TO LAST MUCH MORE THAN THE 1 YEAR, 9 MONTHS & 40,000 MILES OF MY VEHICLE LIFE. MY EXTENDED WARRANTY COVERED THE COST OF REPLACING BOTH FRONT BALL JOINTS (EXCEPT FOR A $100 DEDUCTIBLE) AND I HAD TO PAY TO REPLACE THE DAMAGED WHEEL. ($317.55). WE WERE AWAY FROM HOME AND HAD STOPPED FOR SOMETHING TO EAT AT THE TIME THIS HAPPENED. JUST THINK OF THE POSSIBILITIES IF WE WERE ENROUTE OR RETURNING VIA THE EXPRESSWAYS AT SPEEDS BETWEEN 55 AND 70 MPH. I HAVE CONTACTED DAIMLER/CHRYSLER CUSTOMER CARE AND THEY SEEM UNWILLING TO DISCUSS THIS POSSIBLE DEFECT ON THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153205March 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE DRIVER SIDE FRONT LOWER BALL JOINT FAILED ON MY 2004 JEEP LIBERTY. THE VEHICLE HAS 29,000 MILES ON IT. THERE WAS A LOUD POP WHILE REVISING INTO A PARKING SPOT. I GOT OUT TO INVESTIGATE TO FIND THAT THE DRIVER SIDE FRONT LOWER BALL JOINT FAILED AND WAS NOW SITTING ON THE INSIDE RIM OF THE TIRE. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153077March 18, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
I CURRENTLY OWN A 2002 JEEP LIBERTY. AS I WAS MAKING A TURN IN THE PARKING LOT MY CAR STOPPED AND I SAW MY TIRE BENT UNDER MY CAR THE BALL JOINTS IN MY JEEP LIBERTY WENT 2 TIMES ON ME. FIRST THE LOWER BALL JOINTS BEFORE THE RECALL AND THEN THE UPPER BALL JOINTS THE CONTROL ARM AND THE AXLE FAILED ON ME JUST YESTERDAY. THE UPPER BALL JOINT FAILURE ALSO CAUSED A LARGE PUNCTURE IN MY ROTOR AND IT BENT MY AXLE. I FEAR FOR THE OTHER JEEP LIBERTY OWNERS; FOR INSTANCE WHAT IF THIS HAPPENED ON A MAJOR HIGHWAY CAUSING THE DRIVER TO LOSE TOTAL CONTROL? SOMEONE COULD HAVE LOST THEIR LIFE. THIS UPPER BALL JOINT ISSUE SHOULD BE RESEARCHED AND RECALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153081March 18, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON MY WAY HOME FROM WORK I MADE A STOP TO THE STORE. I DRIVE MAJOR INTERSTATES TO & FROM WORK. I WAS GETTING BACK ON I-74W. THERE IS MAJOR CONSTRUCTION GOING ON & IT'S HEAVY TRAFFIC TIME. I GOT ON THE RAMP TO BLEND IN WITH THE TRAFFIC & BEFORE I COULD ,THE THROTTLE STUCK ON WIDE OPEN. I WAS TRYING TO MERGE & CONTROL THE VEHICLE AT THE SAME TIME. I CONTINUALLY RODE THE BRAKES TO HOLD THE CAR AT BAY. IF I LET OFF THE BRAKE, THE THROTTLE WAS STILL STUCK & TOOK OFF WITH PACE. I KEPT APPLYING THE BRAKE I STARTED TO SMELL SOMETHING BURN. ALL OF A SUDDEN THE DASH WARNING LIGHT CAME ON . THIS IS MINUTES AFTER I STARTED WITH THE PROBLEM. THE ELECTRONIC THROTTLE CONTROL LIGHT WAS FLASHING. AS SOON AS I GOT OUT OF THE CONSTRUCTION ZONE I PULLED THE CAR OVER & SHUT THE MOTOR OFF. I CALLED THE DEALERSHIP SERVICE DEPARTMENT, AND THEY HAD THE VEHICLE TOWED IN. THEY NOTIFIED ME THE NEXT DAY AND TOLD ME THAT THE PROBLEM WAS THE APP SENSOR (ACCELERATOR PEDAL PRESSURE SENSOR) AND THAT THEY HAVE TO ORDER THE PART FROM NASHVILLE, TN. THEY GAVE ME A LOANER CAR TO DRIVE UNTIL THE REPAIRS ARE MADE,WHICH HOPEFULLY WILL BE MONDAY 3/20/06. THIS REALLY UPSET MYSELF AND MY HUSBAND BECAUSE THIS PROBLEM COULD HAVE LED TO A MAJOR ACCIDENT, BODILY INJURY,AND OR DEATH TO MYSELF AND OTHER USERS OF THE HIGHWAY. THIS VEHICLE WAS PURCHASED IN 01/06 AND HAS ONLY 3900 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153097March 18, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT ASSEMBLY. THE DRIVERS SIDE SEAT BELT LATCH STICKS NOT ALLOWING TO FASTEN SEAT BELT. I HAVE TO BANG ON IT SO IT WILL RELEASE IN ORDER TO FASTEN THE SEAT BELT. I HAVE NOT HAD THIS PROBLEM FIXED YET. I WANTED TO COME HERE FIRST TO SEE IF THERE WAS AN INVESTIGATION GOING ON WITH THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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