Jeep Liberty Complaints

8,882 consumer complaints on file.

#10170637October 12, 2006
ELECTRICAL SYSTEM
INTERIOR LIGHTS COME ON AT VARIOUS TIMES. SOMETIMES WHEN BLINKER IS ENGAGED, SOMETIMES WHEN PUT INTO GEAR, SOMETIMES , JUST WHILE DRIVING DOWN THE ROAD. AND EVEN WHEN I OPEN THE WINDOWS OR MOONROOF. ELECTRICAL IN NATURE IT IS SCARY TO HAVE INTERIOR LIGHTS COME ON AT NIGHT... *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170665October 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, A NOISE WAS HEARD AND THE STEERING WHEEL WAS HARD TO TURN. THERE WAS A NHTSA RECALL, #06V288000 REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170670October 12, 2006
SEAT BELTS:FRONT
DRIVER SIDE SEAT BELT BUCKLE (FEMALE END) PERMANENTLY STUCK IN "OPEN" POSITION. SMALL RED PLASTIC PIECE FELL OUT WHEN LOOKING AT IT. CAN NO LONGER GET SEAT BELT TO LOCK. CALLED SEVERAL DEALERS AND WAS TOLD THAT REGARDLESS OF WHETHER VEHICLE WAS STILL UNDER WARRANTY OR NOT, THEY WOULD NOT REPLACE THIS PART - EVER. I WAS QUOTED ANYWHERE FROM $150 TO $350 PARTS & LABOR TO REPLACE. I AM STILL DECIDING WHAT TO DO ABOUT PROBLEM. SEEMS TO ME THAT MANUFACTURER HAS A RESPONSIBILITY TO ENSURE THAT SAFETY DEVICES ARE IN WORKING ORDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170696October 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN TO A DEALER FOR RECALL REMEDY REPAIRS #06V288000 PERTAINING TO THE LOWER BALL JOINTS. AN APPOINTMENT WAS MADE HOWEVER BUT THE SERVICE DEALER STATED THAT THE PARTS TO DO THE RECALL WORK WERE UNAVAILABLE AND THAT THEY WERE UNSURE WHEN THEY WILL BE ABLE TO GET THE PARTS. THE MANUFACTURER WAS CONTACTED WHO ALSO STATED THEY WERE UNAWARE OF WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT STATED THE VEHICLE MADE A POPPING SOUND WHEN MAKING TURNS AT 10MPH AND CREATED FEAR IN DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170606October 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE SERVICE DEALER WOULD REPLACE THE SUSPENSION: FRONT CONTROL ARM, LOWER BALL JOINT, RECALL # 06V288000, BUT WANTED TO CHARGE FOR THE REALIGNMENT THAT THE DEALER SAID WAS REQUIRED SERVICE AFTER THE REPLACEMENT. THE CUSTOMER SERVICE REPRESENTATIVE REFUSED TO ESCALATE THE ISSUE TO A SUPERVISOR OR HIGHER RANKED STAFF MEMBER. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS DIRECTED TO PAY FOR THE REALIGNMENT AND REIMBURSEMENT WOULD BE CONSIDERED AT A LATER DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170515October 11, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ON SEP. THE 23RD I WAS ON I70E JUST OUT OF EFFINGHAM IL. WHEN MY JEEP LIBERTY CRD HAD A PROBLEM. THERE WAS A LOUD NOISE OR THUD THEN ALL OF A SUDDEN MY SPEED WENT FROM ABOUT 65 MPH DOWN TO 45 TO 50 ALMOST INSTANTLY. THE WHITE VAN THAT WAS BEHIND ME JUST TAPPED MY REAR BUMPER WITH NO DAMAGE. THE DRIVER OF THE VAN WENT ON AROUND ME AS I WENT OFF OF THE HYW. TO THE SIDE OF THE ROAD. THIS PROBLEM CLEARED UP IN ABOUT 1 MIN. AND THE CAR THE WENT ON AS IT WAS OK. PLEASE REFERENCE ODI NUMBER 10167608. THIS INCIDENT IS THE SAME AS THAT REPORT. ALSO COMING BACK TO FLORISSANT ON THE 30TH OF SEPT 2006 THE EXACT SAME THING HAPPENED. HOWEVER MY CAR WAS THE ONLY CAR IN SIGHT AT THE TIME. I HAVE HAD THREE EVENTS WITH THIS TYPE OF FAILURE AND ONE OF THEM RESULTED IN THE VEHICLE BEHIND ME JUST TOUCHING MY CAR. THE DEALER HERE IN FLORISSANT, MO. (MARTY CANCILLA DODGE. HAS YET TO FIGURE OUT THE PROBLEM. THE CHRYSLER DISTRICT REP IS GOING TO BE HERE ON THIS THURSDAYS TO TALK TO ME. AS FAR AS I AM CONCERNED THIS IS A VERY DANGEROUS PROBLEM, ESPECIALLY WHEN TRAVELING ON THE INTERSTATE A 60 TO 70 MPH. MY JEEP LIBERTY HAS BEEN IN THE DEALERS SHOP SINCE TUESDAY OF LAST WEEK. I DO HOPE THEY WILL FIX THIS PROBLEM. I KNOW FORM THE JEEP INTERNET FORUM THAT THIS IS A REAL PROBLEM WITH OTHER LIBERTY OWNERS WITH THE DIESEL CRD. THANK YOU FOR TAKING THE TIME TO READ THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170357October 10, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE MANEUVERING THROUGH A PARKING LOT THE FRONT OF THE VEHICLE COLLAPSED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170422October 10, 2006
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I HAVE A PROBLEM WITH MY 2005 JEEP LIBERTY DIESEL FAILING TO STOP AT THE FIRST STOP SIGN IN THE MORNING. IT HAS ALSO NOT STOPPED AFTER BEING PARKED FOR A FEW HOURS. THE ENGINE CONTINUES TO PUSH THE VEHICLE FORWARD INTO TRAFFIC OR THE INTERSECTION/CROSS WALK. I HAVE TAKEN THE VEHICLE TO JEEP BUT THEY CANNOT DUPLICATE THE PROBLEM. I HAVE COME VERY CLOSE TO RUNNING OVER STUDENTS ON THE CAMPUS OF THE UNIVERSITY OF ALABAMA. I BELIEVE THIS PROBLEM IS ASSOCIATED WITH JEEP'S TORQUE CONVERTER PROBLEMS. MY WIFE HAS ALSO EXPERIENCED THIS PROBLEM SO IT HAS NOTHING TO DO WITH DRIVING STYLE. THIS PROBLEM WILL EVENTUALLY KILL OR INJURE SOMEONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170060October 6, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED NOTIFICATION OF RECALL # 06V288000, FOR THE SUSPENSION, CONTROL ARM, LOWER BALL JOINT WAS RECEIVED ON 9/16/2006. THE CONTACT CALLED ON 9/22/2006 AND SCHEDULED AN APPOINTMENT FOR 9/29/2006. WHEN THE VEHICLE WAS TAKEN IN FOR THE APPOINTMENT THE SERVICE DEALER INFORMED THE CONTACT IT WOULD TAKE 6-8 WEEKS FOR THE BACK ORDERED PARTS TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169986October 5, 2006
AIR BAGS, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY SON WAS DRIVING A 2002 JEEP LIBERTY WHEN THE STEERING WHEEL JAMMED ON HIM APPROACHING A CURVE HE SLAMMED THE BRAKES BUT THE VEHICLE KEPT SKIDDING UNTIL IT INVADED THE OTHER SIDE OF THE ROAD HIT A TREE(IF NOT FOR THE TREE HE WOULD HAVE FALLEN OFF THE MOUNTAIN SIDE!!). IN NO MOMENT DID THE AIR BAGS ACTIVATE. ABOUT 3 OR 4 DAYS LATER I RECEIVED A SAFETY RECALL NOTICE F23 - LOWER BALL JOINTS THAT INDICATED THE BALL JOINTS COULD CORRODE & SEPARATE RESULTING IN A LOSS OF THE STEERING CONTROL. I GOT IN CONTACT WITH THE COMPANY WHERE THEY ASK FOR PICTURES OF THE ACCIDENT (WHICH I E-MAILED TO THEM) BUT CANNOT REPAIR THE VEHICLE (OR WILL FORFEIT ANY CLAIMS THEY SAY)THEREFORE LEAVING ME WITH NO TRANSPORTATION AND STILL HAVING TO PAY THE BANK THE CAR LOAN. I ASKED THE DAIMLER CHRYSLER REP IF THERE WAS SOME KIND OF CAR ASSISTANCE PROGRAM IN A COUPLE OF OCCASIONS AND HAVE RECEIVED NO REPLY PLUS I HAVE BEEN INFORMED THAT AN APPRAISAL WILL BE DONE IN ABOUT 2 WEEKS FROM NOW. IS THERE ANYWAY THIS PROCESS CAN BE SPED UP OR AREN'T THEY SUPPOSE TO LEND ME A VEHICLE UNTIL THIS IS RESOLVED? *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10169993October 5, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THAT CONFLICTING INFORMATION WAS RECEIVED REGARDING THE STATUS OF THE VEHICLE AND WHETHER OR NOT THE VIN WAS INCLUDED IN RECALL# 06V288000 PERTAINING TO THE LOWER BALL JOINT. THE MANUFACTURER NOTIFIED THE CONTACT THAT THE VIN WAS NOT INCLUDED, HOWEVER ANOTHER STAFF MEMBER AT THE MANUFACTURER WAS CONTACTED, AND STATED THAT THE VIN WAS INCLUDED. A SERVICE DEALER WAS ALSO CONTACTED, WHO STATED THAT THE VIN WAS INCLUDED. NO RECALL NOTICE WAS SENT TO THE CONTACT. UPDATED 12/15/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169912October 4, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL, #06V288000 REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169951October 4, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CORTLAND DODGE ORDER FOR LOWER BALL JOINTS WAS CANCELED BY DAIMLER CHRYSLER SO MY LIBERTY CAN NOT BE FIXED UNTIL ANOTHER SHIPMENT COMES IN. THIS IS UNACCEPTABLE FOR MANY REASONS, MOST OF ALL SAFETY. I HAVE SPOKEN TO THE CHRYSLER PEOPLE AND WAS NOT SATISFIED. I THOUGHT YOU WOULD LIKE TO KNOW HOW SERIOUS THE CAR MANUFACTURERS ARE TAKING THEIR RECALLS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169838October 3, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH ON A STREET, THE STEERING WHEEL BECAME DIFFICULT TO TURN FOLLOWED BY A GRINDING NOISE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE LEFT FRONT UPPER BALL JOINT WAS FRACTURED AND NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL # 06V288000 REGARDING THE LOWER BALL JOINTS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169855October 3, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT PASS INSPECTION DUE TO THE FRONT SUSPENSION, LOWER CONTROL ARM, BALL JOINT AS LISTED IN RECALL # 06V288000. THE SERVICE DEALER WAS CONTACTED AND WAS UNABLE TO SCHEDULE THE REPAIR IMMEDIATELY. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS INCLUDED IN THE RECALL, ALTHOUGH NOTIFICATION WAS NOT YET RECEIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169888October 3, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I HAVE A 2002 JEEP LIBERTY, IT WAS PURCHASED IN JAN OF 2003. SINCE THAT TIME I HAVE NEEDED A NEW BATTERY EVERY YEAR. EACH TIME THE CAR WAS RUNNING AS USUAL AND THE NEXT TIME I WENT TO TURN THE CAR ON IT SIMPLY WOULD NOT START. I WENT O THE DEALERSHIP AND THE BATTERY WAS REPLACED UNDER WARRANTY, THE SECOND TIME I HAD TO PURCHASE IT. I CALLED THE MANUFACTURER AND WAS TOLD THERE WAS NOTHING WRONG WITH THE LIBERTY MODEL. THIS LAST TIME THE BATTERY WAS REPLACED WITHOUT COST TO ME SINCE THE BATTERY FAILED UNDER A YEAR. I ASKED MY DEALERSHIP TO PERFORM A FULL DIAGNOSTIC ON THE CAR AND ITS ELECTRICAL SYSTEM. I WAS TOLD NOTHING WAS WRONG. THOUGH NOW I CAN FEEL THE CAR ALMOST STUTTERING AS IT DOES NOT HAVE ENOUGH POWER AND THE CAR STALLED OUT WHEN I STOPPED FOR A RED LIGHT. THE CAR WOULD STAY ON IN PARK, NEUTRAL, AND REVERSE BUT NOT DRIVE. THAT HAS STOPPED BUT NOW I AM AFRAID IT WILL STALL OUT ON ME AT ANY TIME. ALSO EVERY TIME THE BATTERY NEEDED TO BE REPLACED THE BATTERY HAD BEEN DRAINED COMPLETELY, THE CAR COULD NOT BE JUMPED EVEN AT THE DEALERSHIP. ANY HELP OR INFORMATION WITH THIS WOULD BE GREATLY APPRECIATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169717October 2, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED RECALL NOTICE F23 (06V288000) WAS RECEIVED REGARDING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT ON 9/28/2006. WHEN THE SERVICE DEALER WAS CALLED TO SCHEDULE AN APPOINTMENT, THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS ONLY SUPPLYING 3 REPLACEMENT KITS PER WEEK, AND THE VEHICLE WOULD BE ADDED TO A WAIT LIST FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169623September 29, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THE BEST WAY I CAN DESCRIBE THE PROBLEM IS: OUR CAR HAS BEHAVED LIKE WE'VE SLOWLY RELEASED THE CLUTCH ON A MANUAL TRANSMISSION VEHICLE WHILE THE VEHICLE WAS STOPPED. IT HAS AN AUTOMATIC TRANSMISSION. THE CAR WILL LURCH FORWARD, HARD AGAINST THE BRAKES, THE ENGINE WILL START STRAINING AND FINALLY STALL OUT. FORTUNATELY, EACH TIME IT'S DONE THIS, WE WERE IN OUR OWN DRIVEWAY OR A PLACE WHERE THERE WAS NO DANGER OF CAUSING AN ACCIDENT, OR WERE ABLE TO HOLD THE BRAKES HARD ENOUGH TO KEEP THE VEHICLE FROM ENTERING THE ROADWAY. IT SEEMS TO DO THIS WHEN THE VEHICLE HAS COOLED OFF BUT NOT NECESSARILY WHEN IT'S COMPLETELY COLD. WE HAVE NOT BEEN ABLE TO RECREATE THE RIGHT SET OF CIRCUMSTANCES FOR THE DEALER TO SEE THE PROBLEM (WE ARE NOT SURE WHAT THE RIGHT SET OF CIRCUMSTANCES ARE). SINCE NO CODES HAVE BEEN SET, AND IT HASN'T HAPPENED WHEN THE DEALER DROVE IT, NO REPAIR HAS BEEN MADE OR OFFERED TO BE MADE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169630September 29, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT LOW SPEEDS ON WET ROADS, THERE WAS AN INCREASED STOPPING DISTANCE. ALTHOUGH THE PROBLEM PERSISTED, THE DEALER AND MANUFACTURER WERE NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169425September 27, 2006
SUSPENSION:FRONT
DT*: THE CONTACT STATED WHILE HAVING RECALL WORK#06V288000 REGARDING SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT PERFORMED ON THE VEHICLE, THE DEALER DETERMINED THAT THE FRONT AXLES AND BOTH WHEEL BEARINGS NEEDED TO BE REPLACED. THE LEFT AXLE WAS REPAIRED, AND WHEN THE FRONT RIGHT AXLE WAS BEING REPAIRED, IT WAS NOTICED THAT THE BOLTS IN THE AXLE WERE SHEARED AND A LOT OF RUST WAS PRESENT. THERE WAS NO SHAKING OR VIBRATION PRIOR TO THE INCIDENT. A REPRESENTATIVE AT THE DEALERSHIP EXPRESSED THAT THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT ONLY 1 HOUR WOULD BE GIVEN TO THE DEALER'S MECHANICS TO FIX BOTH SIDES. THE VEHICLE WAS INOPERABLE AND WAS CURRENTLY AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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