Jeep Liberty Complaints

8,882 consumer complaints on file.

#10176380December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT HAS RECALL #1238. THE CONTACT WENT TO KELLEY JEEP AND HAS BEEN PLACED ON A WAITING LIST FOR OVER A MONTH. THE CONTACT ALSO CALLED THE MANUFACTURER AND THEY STATED THAT THEY DID NOT KNOW WHY THEIR WAS A WAIT AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176397December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT IS CALLING ABOUT SAFETY RECALL FOR HIS JEEP LIBERTY. LOWER BALL JOINT, SAFETY CALL F23. HE IS CONCERNED ABOUT THE DELAY IN REPAIRING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176404December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT STATED DAIMLER CHRYSLER ,ALTHOUGH THE CONTACT IS IN COLORADO HE TOOK A TRIP TO MEXICO AND HAD TO LEAVE THE VEHICLE THERE BECAUSE THE BALL JOINTS HAVE CORRODED AND THE CAR IS NOT FIT TO DRIVE. THE CONTACT CALLED A DRAWLER IN MEXICO AND THEY WON'T FIX IT UNDER THE RECALL . HE CURRENTLY HAS A SECOND RECALL, SAFETY RECALL F23-LOWER BALL JOINTS. BALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176405December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT RECEIVED RECALL LETTER (F23) FOR LOWER BALL JOINT. SHE CALLED THE DEALERSHIP AND WAS TOLD THAT THE PART WAS NOT IN STOCK AND THEY DO NOT KNOW WHEN THE PART WILL BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176401December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I CALLED TO SCHEDULE AN APPOINTMENT AS I RECEIVED A SAFETY NOTICE FROM CHRYSLER. I WAS TOLD IT WOULD BE 3 MONTHS BEFORE I COULD GET IN AND THE DEALERSHIP IS ONLY DOING 2-3 PER WEEK. I HAVE HAD AN ACCIDENT IN THE PAST WITH A BROKEN BALL JOINT SO I AM VERY SENSITIVE WHEN IT COMES TO THIS. THREE MONTHS IS TOO LONG TO WAIT FOR A SAFETY RECALL, ESPECIALLY ONE THIS SERIOUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176402December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED A RECALL LETTER. THE CONTACT CALLED THE DEALERSHIP REGARDING THE BALL JOINT RECALL. SHE WAS TOLD THE PART IS NOT IN STOCK AND WILL TAKE UP TO 5 WEEKS FOR THEM TO RECEIVE IT. THIS IS UNACCEPTABLE TO CONTACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176411December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*-IN AUGUST OF THIS YEAR THE DRIVERS BALL JOINT RUPTURED CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. WHEN DRIVER CONTACTED DAIMLER-CHRYSLER SHE WAS INFORMED THAT A RECALL LETTER WOULD BE COMING OUT SOON, THEY WERE WAITING FOR PARTS TO BE STOCKED IN THERE NATIONAL WAREHOUSE. THE CUSTOMER IS UPSET THAT SHE IS JUST RECEIVED RECALL LETTER IN DECEMBER. THE CONTACT ALSO STATED THAT HER FRONT BUMPER FELL OFF THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10176485December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER ABOUT MY 2004 JEEP LIBERTY ABOUT A SAFETY RECALL F23-LOWER BALL JOINTS. THIS RECALL STATES THAT "BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". TRYING TO MAKE AN APPOINTMENT WITH THE DEALER TO REPAIR THE PROBLEM REVEALED THERE WOULD BE AN 8 WEEK WAIT BECAUSE THE PARTS ARE NOT AVAILABLE. I LEARNED FROM THE DEALER (AND LATER VERIFIED BY CALLING DAIMLER CHRYSLER AT 1.800.853.1403) THAT DAIMLER CHRYSLER IS MAKING ONLY 3 REPLACEMENT PARTS AVAILABLE TO DEALERS PER WEEK! IF THIS IS SUCH A POTENTIALLY DANGEROUS SITUATION, DOESN'T DAIMLER CHRYSLER HAVE AN OBLIGATION TO MAKE MORE PARTS AVAILABLE TO DEALERS OF THEIR DEFECTIVE CARS? I UNDERSTAND THAT WE ARE TALKING ABOUT A LOT OF CARS, BUT THAT DOES NOT CHANGE THE FACT THAT I AM DRIVING A DEFECTIVE VEHICLE WHICH I WILL HAVE TO CONTINUE TO DRIVE FOR ANOTHER 8 WEEKS. HOW CAN SUCH A HUGE CORPORATION NOT INSURE THAT PARTS ARE AVAILABLE TO THEIR DEALERS IN A MORE TIMELY FASHION? WHAT HAPPENS IF INDEED A CRASH OCCURS WITHOUT PRIOR WARNING DURING THAT WAITING PERIOD? WHAT WILL DAIMLER CHRYSLER SAY AND DO THEN? THIS IS A SHAMEFUL EXAMPLE OF VIOLATING THE PUBLIC TRUST-AND THIS CAR IS NOT CHEAP-THEY ARE CERTAINLY NOT SAYING-HOLD YOUR PAYMENTS UNTIL THE CAR IS REPAIRED. WHAT CAN I DO BUT WAIT?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176486December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT CALLED ABOUT NHTSA CAMPAIGN ID NUMBER : 06V288000. THE CONTACT CALLED THE DEALERSHIP AND THE DEALERSHIP EXPLAINED THAT DUE TO THE LACK OF PARTS THEY WILL NOT BE ABLE TO WORK ON VEHICLE FOR ANOTHER 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176481December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT CALLED REGARDING NHTSA CAMPAIGN ID NUMBER : 06V288000. THE CONTACT TOOK THE VEHICLE TO DEALERSHIP IN BANGOR, MAINE AND THEY STATED THAT THEY WILL NOT ABLE TO PERFORM ANY WORK UNTIL SPRING OF 2006, WHICH THE DEALER STATED IS THE APPROXIMATELY DATE THE MANUFACTURE WILL BE SENDING THE PARTS FOR THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176493December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT STATED THAT HIS VEHICLE, A 2004 JEEP LIBERTY, HAS BEEN RECALLED DUE TO THE LOWER BALL JOINTS. THE CONTACT HAS STATED THAT THE DEALERSHIP HAS ORDER THE PART BUT THINKS THAT THE DEALERSHIP IS TAKING THEIR TIME. THIS PART WAS ORDERED RIGHT BEFORE THANKSGIVING. CONTACT FEELS THAT HE'S GETTING THE RUN AROUND FROM DEALERSHIP AND WANTED NHTSA TO BE INFORMED OF THIS SITUATION. THE CONTACT ALSO CALL THE CHRYSLER CORPORATION AND DID NOT GET ANY SATISFACTORY RESPONSE. THE CONTACT IS CONCERNED ABOUT THIS SAFETY ISSUE, BECAUSE HIS WIFE IS STILL DRIVING THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176513December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT HAS A 2004 JEEP LIBERTY THAT IS INVOLVED IN BALL JOINT RECALL. HE HAS CONTACTED HIS DEALERSHIP ON SEVERAL OCCASIONS TO NO AVAIL. THE DEALER STILL DOES NOT HAVE THE PART IN. HE HAS CONTACTED CHRYSLER HOT-LINE ASKING IF HE CAN TAKE HIS JEEP TO AN OUTSIDE MECHANIC. CHRYSLER HOT-LINE HAS ADVISED HIM AGAINST THIS. HE TOOK THE VEHICLE TO HAVE IT LOOKED AT AND WAS INFORMED HE DEFINITELY NEEDS NEW BALL JOINTS. HIS WIFE DRIVES THIS VEHICLE ABOUT 20 MILES A DAY AND HE IS VERY CONCERNED ABOUT GETTING THE PROBLEM CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176519December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT STATED THAT SHE HAS RECEIVED A RECALL NOTICE FOR HER JEEP LIBERTY'S LOWER BALL JOINTS. CONTACT STATED THAT NO ONE IS HELPING HER AT THE DEALERSHIP. SHE CLAIMS, DEALER STATED THAT THE PARTS NECESSARY AREN'T AVAILABLE TO ADDRESS THE RECALL. THE RECALL NOTICE IS F23 LOWER BALL JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176338December 17, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DEALER QUOTED ME 47 WEEKS TO REPLACE JEEP LIBERTY LOWER BALL JOINT, REFER TO SAFETY RECALL F23. CONTACTED JEEP HOTLINE AND THEY INDICATED THIS WAS AN ACCEPTABLE WAITING PERIOD. A WAITING PERIOD OF 47 WEEKS IS A SERIOUS SAFETY HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176309December 16, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SOMETHING WAS PREVENTING MY SEAT BELT FROM BEING LATCHED. I LOOKED DOWN TO FIND SOMETHING THAT LOOKED LIKE A ROUND METAL BEAD STUCK INSIDE. I PRIED IT OUT WITH A PEN. I WAS THEN ABLE TO LATCH THE SEAT BELT. THEN ABOUT A WEEK LATER WHILE DRIVING MY SEAT BELT CAME UNLATCHED. I RELATCHED IT ONLY TO HAVE IT HAPPEN OVER AND OVER AGAIN. I WENT TO THE DEALER TO FIND OUT I HAVE TO BUY AN ENTIRE NEW SEAT BELT ASSEMBLY. YOU CANNOT BUY JUST THE BUCKLE. AFTER RESEARCHING THIS WEBSITE, I SEE THERE IS AN INVESTIGATION ON 2002 JEEP LIBERTY SEAT BELT BUCKLES. MY CAR IS 2003, HOWEVER, THE DEALER INFORMED ME THAT 2002-2005 ARE THE SAME PART. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176209December 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23 WAS RECEIVED ON 12/05/2006, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. WHEN THE SALES/SERVICE DEALER WAS CALLED, THE CONTACT WAS INFORMED A NAME AND NUMBER WOULD BE ADDED TO THE WAIT LIST, BUT THERE WAS NO TIME FRAME TO WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176215December 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176216December 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED; THE SERVICE DEALER WAS CALLED FOR AN APPOINTMENT. THE SERVICE DEALER INFORMED THE CONTACT THE VEHICLE WAS 194TH ON THE WAIT LIST AND ONLY 3 REPLACEMENT KITS WERE DELIVERED EACH WEEK. THE MANUFACTURER WAS NOTIFIED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176228December 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED A SAFETY RECALL NOTICE FOR THE JEEP LIBERTY DEALING WITH THE FRONT SUSPENSION LOWER BALL JOINTS OVER 3 MONTHS AGO AND STILL CAN'T GET IT FIXED BECAUSE THE DEALER ISN'T GETTING PARTS OUT FAST ENOUGH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176230December 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
NHTSA CAMPAIGN NUMBER 06V28800- 2002-2006 JEEP LIBERTY - SUSPENSION BALL JOINTS. DEALER AND CHRYSLER DO NOT HAVE THE PARTS OR KNOW WHEN THE PARTS WILL BE AVAILABLE TO COMPLETE THE RECALL REPAIRS FOR OUR VEHICLE. DANGEROUS DRIVING THE VEHICLE WITH FAULTY BALL JOINTS - STEERING LOOSE. THIS SITUATION HAS BEEN GOING ON FOR OVER A MONTH. TRYING TO HAVE THE RECALL PERFORMED WITH NO INDICATION AS TO WHEN IT WILL BE FINALLY FIXED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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