Jeep Liberty Complaints

8,882 consumer complaints on file.

#10176746December 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT STATED THAT SHE HAS RECEIVED A RECALL NOTICE FOR THE HER VEHICLE'S LOWER BALL JOINT. THE CONTACT STATED THAT SHE HAS CONTACTED HER LOCAL DEALER BUT, THEY COULD NOT PUT HER ON A WAITING LIST BECAUSE IT IS TOO LONG, AND THEY ONLY GET THREE PARTS A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176744December 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACTRECEIVED HER A RECALL LETTER FOR HER 2003 JEEP LIBERTY LOWER BALL JOINTS IN OCTOBER 2006. WHILE DRIVING ABOUT 20 MPH THE TIRE CAME OFF AND ROLLED UNDER VEHICLE. THE CONTACT CALL HAD THE VEHICLE TOWED TO WHERE SHE PURCHASED THE VEHICLE. THE MECHANIC FOR THE DEALERSHIP TOLD HER THAT HER AXLE WAS BROKEN, THAT THE BALL JOINTS HAD SEPARATED AND THE TIRE WAS DAMAGED. THE CONTACT STATED THAT THE DEALERSHIP RECOMMEND THAT SHE TAKE VEHICLE TO A JEEP DEALERSHIP DUE TO HER RECALL. THE CONTACT CALL THE JEEP DEALERSHIP AND THEY CAME TO PICK UP THE VEHICLE. THE CONTACT STATES THAT THEY STILL HAVEN'T CONTACTED HER REGARDING THE ESTIMATE AND CAUSE PF THE TIRE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176633December 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER HAS BEEN TOLD BY DEALER IT WILL TAKE APPROXIMATELY 6 WEEKS FOR THE LOWER BALL JOINT TO ARRIVE FOR HER 2004 JEEP LIBERTY. SHE HAS SAFETY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176647December 20, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL* - THE CONTACT STATED THAT SHE RECEIVED HER RECALL LETTER ON HER JEEP LIBERTY 2002 IN OCTOBER 2006. THE MATTER HASN'T BEEN RECTIFIED AS OF 12/12/06. THE DEALERSHIP SAID THAT THEY ARE IN BACK ORDER FOR THE PARTS. THE CONTACT IS REALLY CONCERNED ABOUT CONTINUING TO DRIVE THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176670December 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT HAS A JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CONTACTED THE DEALERSHIP IN HER AREA AND THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176676December 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT IS CONCERNED WITH SAFETY RECALL F23 FOR HER 2003 JEEP LIBERTY. THE DEALER TOLD HER IT WILL TAKE ABOUT 6 WEEKS FOR THE REPLACEMENT PART (LOWER BALL JOINT) TO COME IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177483December 20, 2006
SUSPENSION:FRONT
CONSUMER LETTER CONCERNING THE 2004 LIBERTY RECALL. *TS THE CONSUMER NEVER RECEIVED THE RECALL NOTICE FOR THE BALL JOINTS. THE CONSUMER FOUND OUT ABOUT THE RECALL ON THE JEEP WEBSITE. THE CONSUMER CONTACTED THE LOCAL DEALER WHO INFORMED HIM THAT SINCE HE DID NOT PURCHASE THE VEHICLE FROM THEM THAT THEY COULD NOT GET THE REPLACEMENT PARTS UNTIL NEXT APRIL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176623December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DAIMLER CHRYSLER BEING RIDICULOUSLY (AND UNSAFELY) SLOW ABOUT REPLACING BALL JOINTS ON APPROX. 800,000 JEEP LIBERTIES. AND NOT BEING VERY 'UP FRONT' ABOUT IT, EITHER. I HAVE NOT HAD AN INCIDENT (YET) SO THE FOLLOWING 'INCIDENT' INFORMATION IS FICTITIOUS, BUT REQUIRED TO SUBMIT THIS COMPLAINT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176531December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED A RECALL LETTER (F23) FOR HIS 200S JEEP LIBERTY. HE CALLED THE DEALERSHIP AND WAS TOLD THAT THEY ONLY GET 3 REPLACEMENT PARTS A DAY AND THAT THERE ARE 30 PEOPLE AHEAD OF HIM. WHEN ASKED IF HE HAS EXPERIENCED ANY FAILURES, HE STATED THAT THE TIRE FELL OFF BACK IN JUNE. HE WAS GOING 5 MPH AS HE WAS EXITING THE INTERSTATE. THE DEALERSHIP REPLACED TIRE FREE OF CHARGE. HE DOES NOT HAVE REPAIR ORDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176533December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT RECEIVED A RECALL LETTER REGARDING HIS 2004 JEEP LIBERTY LOWER BALL JOINTS. THE CONTACT HAS TRIED TO GET SEVERAL DEALERSHIPS TO DO THE REPAIRS ON HIS VEHICLE, UNFORTUNATELY NO ONE CAN DO ANY REPAIRS UNTIL FEBRUARY 2007. ON 12/13/06 THE CONTACT HAD 4 NEW TIRES REPLACED ON HIS VEHICLE, MECHANIC THAT REPLACED THE TIRES STATED THE ALIGNMENT COULD NOT BE DONE BECAUSE OF THE CONDITION OF THE LOWER BALL JOINTS. THE CONTACT ALSO STATED THAT HIS VEHICLE IS DUE FOR INSPECTION NEXT MONTH AND IT WILL NOT PASS. THE CONTACT HAS CONTACTED CHRYSLER CORPORATION AND THEY GAVE HIM A REFERENCE NUMBER 15779532.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176534December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL *- THE CONTACT RECEIVED A RECALL LETTER (F23) FOR LOWER BALL JOINTS. THE JEEP LIBERTY, IN QUESTION, CRASHED AND THE CONTACT BELIEVED THE RECALLED PART WAS THE REASON. WHILE DRIVING APPROXIMATELY 50-55 MPH THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE ROAD CONDITIONS WERE DRY BUT COLD. THE DRIVER WAS INJURED DUE TO AIRBAG DEPLOYMENT. THE CONTACT WOULD LIKE IT NOTED THE PREVIOUS OWNER KEPT VEHICLE IN GARAGE. HE BELIEVES THAT THE PART BECAME FROZEN, AS THIS IS ONE OF THE POSSIBILITIES DESCRIBED IN RECALL LETTER. UPDATED 03/19/07. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10176536December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A NATIONWIDE SAFETY RECALL ON MY 2005 JEEP LIBERTY FROM DAIMLER CHRYSLER. WHEN I CONTACTED MY DEALERSHIP AS INSTRUCTED BY CHRYSLER I WAS INFORMED THEY WERE ONLY RECEIVING 3 PARTS A WEEK FROM CHRYSLER. AS OF TODAY I AM 80TH ON THE WAITING LIST. AS YOU CAN SEE IT WILL TAKE ALMOST 27 WEEKS AND/OR MORE TO GET MY JEEP FIXED. MY CONCERN IS THE RECALL STATES THE FOLLOWING:"WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH." IT APPEARS THIS IS A SERIOUS SAFETY CONDITION THAT COULD KILL THE PEOPLE IN THE LIBERTY AND OTHER VEHICLES IF THIS UNIT FAILS. PLEASE LET ME KNOW IF YOU CAN ASSIST IN THIS MATTER. THANK YOU, LARRY J. PAUL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176539December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
COMPLAINT RECEIVED RECALL LETTER (F23) FOR LOWER BALL JOINTS ON JEEP LIBERTY. THE DEALER TOLD HER HE ONLY GETS THREE PARTS PER WEEK. SHE HAS BEEN WAITING FOR THREE WEEKS. HER CONCERN IS THAT SHE DRIVES 100 MILES PER DAY AND BELIEVES THIS IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176556December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CONSUMER RECEIVED A RECALL LETTER (F23) FOR FRONT LOWER BALL JOINTS. SHE CALLED THE DEALER AND WAS TOLD IT WILL TAKE 2 MONTHS FOR THE PART TO COME IN. COSUMER IS CONCERNED WITH VEHICLE SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176567December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL NOTICE F23 (LOWER BALL JOINT). THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALERSHIP (PLEASANT HILLS JEEP), AND THEY TOLD HER THAT IT WILL BE A TWO MONTH WAIT FOR THE REPAIRS. THEY OFFERED TO CHECK HER LOWER BALL JOINT BUT WOULD NOT REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176571December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT IS CALLING REGARDING NHTSA CAMPAIGN ID NUMBER : 06V288000. THE CONTACT HAS CALLED TWO DEALERSHIPS AND THEY TOLD HIM THAT IT WOULD TAKE 12 WEEKS IN ORDER FOR THEM TO ASSIST WITH THE REPAIR BECAUSE THEY ARE ONLY GETTING TWO TO THREE REPAIR KITS A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176580December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WE OWN A 2004 JEEP LIBERTY THAT WE PURCHASED USED IN 2004 FROM A JEEP DEALER. THIS VEHICLE HAS A BALL-JOINT RECALL. WE NEVER RECEIVED A CONTACT FROM JEEP REGARDING THIS RECALL. I CONTACTED THE LOCAL JEEP DEALER ON NOVEMBER 13 2006 AND ASKED TO BE PUT ON THE LIST. I DID NOT FEEL THAT THE GENTLEMAN THAT TOOK DOWN OUR INFORMATION REALLY CARED AND IT CONCERNED ME BECAUSE AS OF TODAY WE HAD RECEIVED NO CONTACT BACK FROM JEEP. I CALLED JEEP AND WAS TOLD THAT OUR INFORMATION HAD NOT BEEN TAKEN DOWN AND I WAS TOLD THAT WE WOULD BE ADDED TO THE LIST. PER THE INSTRUCTIONS IN THE RECALL YOUR SITE IS LISTED ON THE WEB TO GO TO IF YOU FEEL THAT JEEP IS NOT DOING THEIR JOB PROPERLY REGARDING THIS RECALL AND WITH WHAT I HAVE EXPERIENCED I DO BELIEVE THAT THEY ARE IN FACT NOT HANDLING THIS PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176605December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT RECEIVED A RECALL LETTER FOR HIS 2002 JEEP LIBERTY IN THE MAIL STATING THE THERE WAS A RECALL ON THE LOWER BALL JOINTS. THE COMPLAINT WAS THAT DEALERSHIP WAS ONLY SERVICING ONE CAR A DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176366December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*-THE CONTACT RECEIVED A SAFETY RECALL IN NOVEMBER AND THE DRAWLER HAS NOT SCHEDULE THE REPAIRS. HE IS CONCERNED ABOUT THE TIME IT'S TAKING THE DRAWLER TO ADDRESS THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176383December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
USED CAR 2004 JEEP LIBERTY, BOUGHT AUGUST 2005 WITH 17,000 MILES AND IT NOW HAS 33000. OCTOBER 2005 RIGHT REAR AXLE NEEDED TO BE REPLACED, CONTACT WAS ACCUSED OF HITTING A CURB. IN EARLY 2006 THE LEFT AXLE WENT OUT, AND THE CONTACT WAS ACCUSED OF HITTING THE LEFT CURB. 24,000 MILES FRONT ROTORS NEEDED TO BE REPLACED. CONTACT ACCUSED OF CAUSING PROBLEMS WITH CAR BY DRIVING TO FAST. FINALLY, CONTACT RECEIVED A RECALL NOTICE FOR THE FRONT BALL JOINT OF CAR 12/09/06.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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