Jeep Liberty Complaints

8,882 consumer complaints on file.

#10177587January 2, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 ON 2004 JEEP LIBERTY CONCERNING BALL JOINT FAILURE. THE CONTACT CALLED THE DEALERSHIPS IN HER AREA, THEY STATED THAT IT COULD TAKE 4-12 WEEKS TO SET UP SERVICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177449January 1, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
JEEP I HAD MY JEEP SERVICED AND THEY TOLD ME IT WAS UNSAFE TO DRIVE BECAUSE OD THE BALL JOINT RECALL. ONE OF THEM WAS ALL CORRODED AND ABOUT TO SNAP. WHEN I CALLED THE DEALERSHIP TO SET UP AN APPOINTMENT THEY SAID THEY COULD PUT ME ON A LIST I WAS #48 AND THAT JEEP WAS SENDING THEM ONLY 3 PARTS A WEEK. IT WOULD BE A WHILE. UNSAFE TO DRIVE I HAD THE OTHER PLACE REPLACE IT THEY HAD NO PROBLEM GETTING THE PART FOR$215.00 I CAN DRIVE IT STILL WAITING FOR CALL ON OTHER SIDE. THIS SEEMS DUMB THAT THEY WILL ONLY DOE 3 A WEEK BECAUSE THEY ONLY GET SO MANY IN AT A TIME THEY SAID IF I JUST HIT A BUMP IT COULD CAUSE ME TO CRASH. JEEP SHOULD BE IN TROUBLE FOR THIS AND IF MY OTHER SIDE BREAKS I WILL SUE THEM HUGE IF I AM STILL ALIVE THAT IS. I WILL BE SENDING THE BILL IN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177296December 29, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 ON 2002 JEEP LIBERTY WITH AN ODOMETER READING OF 95000 MILES. THE CONTACT STATED THAT SHE WAS DRIVING UNDER DRY WEATHER CONDITIONS AT 30 MPH WHEN NOTICED THAT THE VEHICLE BECAME HARD TO STEER AND BEGAN TO SHAKE. SHE THEN PULLED OVER AND TURNED THE VEHICLE'S POWER OFF. WHEN SHE SUBSEQUENTLY TRIED TO RESTART THE VEHICLE THE ENGINE SEIZED. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER, AND THEY TOLD HER THAT SHE NEEDED A NEW ENGINE. THE CONTACT EXPLAINED THAT SHE NEEDED THE RECALL WORK DONE, BUT THEY WOULD NOT DO RECALL REPAIRS BECAUSE OF THE ENGINE FAILURE. THE CONTACT BELIEVED THAT THE BALL JOINT FAILURE CAUSED THE ENGINE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177313December 29, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE 06V288000 ON DECEMBER 28, 2006. THE CONTACT WASVERY CONCERNED AND MUST DRIVE THE VEHICLE DAILY TO PERFORM HER JOB. THE DEALER WASUNABLE TO SCHEDULE AN APPOINTMENT BEFORE THE END OF THE MONTH SINCE DAIMLER CHRYSLER WAS ONLY SENDING 3 REPLACEMENT PARTS PER WEEK. TO DATE, THE CONTACT HAS HAD NO PROBLEMS WITH THE JEEP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177316December 29, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER (NOT LOWER) BALL JOINT FAILURE ON '03 JEEP LIBERTY. VEHICLE HAS 44,000 MILES, DEALER SERVICED EVERY 3,000 MILES UNTIL LAST SERVICE OF 36,000 MILES. AWAITING PARTS (10/12 WEEKS ON EXISTING LOWER BALL JOINT RECALL). RIGHT UPPER BALL JOINT FAILED, SEPERATING FROM CONTROL ARM AT 60 MPH ON INTERSTATE 95 IN DELAWARE. VEHICLE SKID A FEW HUNDRED YARDS WITH THE FRONT RIGHT WHEEL LAYING NEARLY FLAT ON THE ROAD SURFACE. NARROWLY MISSED COLLISION WITH CAR IN NEXT LANE BUT WAS ABLE TO GET TO RIGHT SHOULDER EVEN WITH REDUCED STEERING CONTROL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10177325December 29, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, POWER TRAIN
BAD TRANSMISSION AND LOWER BALL JOINT RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177345December 29, 2006
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
MY 2005 JEEP LIBERTY HAS A RECALL FOR SAFETY CHRYSLER SAFETY RECALL F23- AND WE ONLY FOUND OUT BY ACCIDENT, IN SPEAKING TO MANY OTHER PEOPLE WHO HAVE THE SAME TYPE OF VECHILE AND SAME YEAR NONE OF THESE PEOPLE EVER RECEIVED ANY NOTICE FROM DAIMLER CHRYSLER- WHEN WE FOUND OUT ABOUT THIS RECALL - 60 DAYS AGO WE CALLED THE DEALER AND I ALSO CONTRACTED DAIMLER CHRYSLER - I WAS TOLD THAT THE DEALERS ONLY GET ABOUT 3 FIX KITS PER WEEK- AND WE ARE NOW NUMBER 96 ON A WAIT LIST. NHTS NEEDS TO LITE A FIRE UNDER DAIMLER CHRYSLER TO GET MORE FIX KITS OUT AND TO MAKE THEM NOTIFY OWNER AND WE ARE THE ORGINAL OWER OF ANY FURTHER RECALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177175December 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINT. THE CONTACT HAS CALLED THE DEALERSHIP IN HER AREA, AND THEY STATED THAT VEHICLE WAS 156 ON THE WAITING LIST.*A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177183December 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 . CONCERNING LOWER BALL JOINT. THE CONTACT CALLED A DEALERSHIP IN HIS AREA AND THEY STATED THAT IT COULD TAKE 30-40 WEEKS FOR THEM TO SET UP SERVICE. THE NAME OF THE DEALERSHIP WAS DEERWOOD CHRYSLER JEEP IN KINGWOOD, TX. *AK UPDATED 1/19/2007 - THE CONSUMER WAS TOLD THAT THE DEALER IS ONLY RECEIVING 3 BALL JOINTS PER WEEK FROM THE MANUFACTURER. THE CURRENT WAITING LIST IS 130 PEOPLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177213December 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A RECALL ON MY 2003 JEEP LIBERTY AND THE LOCAL DEALERSHIPS ARE NOT SERVICING MY PROBLEM IN A TIMELY MANNER. I'VE BEEN TOLD THAT MY VEHICLE IS NOT SAFE TO DRIVE BUT I HAVE BEEN PUT ON A WAITING LIST AT TWO DIFFERENT JEEP DEALERS BECAUSE THE COMPANY IS NOT PROVIDING AN ADEQUATE AMOUNT OF PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177219December 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT STATED THAT HE LOST CONTROL OF VEHICLE WHILE DRIVING 30 MPH. THE VEHICLE HAS APPROXIMATELY 74,000 MILES. THE ROAD CONDITIONS WERE WET. THE CONTACT WAS TURNING RIGHT ON A SHARP CURVE, AND HE LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE SPUN AROUND APPROXIMATELY THREE TIMES BEFORE HITTING A CONCRETE BARRIER. THE LEFT BACK BUMPER CAME LOOSE. THE FRONT BLINKERS CAME OFF OF THE VEHICLE. THE FRONT DRIVER'S SIDE WINDOW CRACKED. THE BACK PASSENGER SIDE WINDOW SHATTERED. THE GRILL CAME OFF OF THE VEHICLE. THE CONTACT STATED THAT HE WOULD HEAR A CRACKING NOISE, IN THE TIRE AREA, EVERY TIME HE WENT THROUGH A PUDDLE. THIS NOISE OCCURS WHEN HE IS TRAVELING AS SLOW AS 5 MPH. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY. THERE WAS NO POLICE REPORT FILED. THE FRONT PASSENGER WAS BURNED BY THE SEAT BELT, THE DRIVER AND BACK PASSENGER RECEIVED MINOR INJURIES. THE CONTACT RECEIVED RECALL LETTER 06V288000 TWO-THREE DAYS AFTER THE FAILURE. THE CONTACT BELIEVES THE LOWER BALL JOINT FAILURE WAS THE CAUSE OF THE CRASH. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT PLANS TO GET AN ESTIMATE OF DAMAGES. THE CONTACT WILL TAKE PICTURES OF THE VEHICLE.AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10177240December 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY JEEP LIBERTY 2002 WAS RECALLED FOR "REPLACEMENT OF POSSIBLE BALL JOINT CORROSION". I CALLED THE DEALERSHIP DON WHITE'S TIMONIUM JEEP DEALER, AND WAS ADVISED THAT THE DEALERSHIP RECEIVES ONLY 3 SETS FROM JEEP PER WEEK AND I WOULD THEREFORE BE WAITING FOR APPROXIMATELY 6 MONTHS FOR THE REPLACEMENT. I FELT THIS WAS NOT TIMELY. I CALLED THE DAIMLER CHRYSLER QUESTION LINE AND WAS TOLD THE SAME INFO. I DO NOT THINK ANY RECALL FOR SAFETY ISSUES SHOULD WAIT FOR MONTHS TO REPAIR. SURELY BALL JOINTS CAN BE ACQUIRED FORM ANOTHER SOURCE? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177241December 28, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
RECEIVED RE-CALL NOTICE, CONTACTED DEALERSHIP AS INSTRUCTED IN NOTICE AND WAS TOLD THEY DIDN'T HAVE PARTS. CONTACTED DAIMLER CHRYSLER AT THE NUMBER PROVIDED AND THEY SAID THEY COULD NOT/WOULD NOT DO ANYTHING. NOW MY CAR IS NOT FIXED AND THE DEALERSHIP AND DAIMLER CHRYSLER ARE BOTH TELLING ME IT IS NOT THEIR JOB, FAULT, PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177506December 28, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY SAFETY RECALL INVOLVING FRONT LOWER BALL JOINTS**CC THE CONSUMER RECEIVED A RECALL NOTICE, HOWEVER HE CONTACTED 5 DEALERS AND WAS TOLD THEY WERE ONLY ALLOWED TO SCHEDULE 12 VEHICLES A MONTH. THE CONSUMER WAS PLACED ON A WAITING LIST AND THE ESTIMATED TIME IS 5 TO 6 MONTHS. (RECALL 06V288000). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177033December 27, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A NEW 2005 JEEP LIBERTY FROM CHRYSLER. IT HAS LESS THAN 30,000 MILES ON IT (WARRANTY IS FOR 36,0000/3YEARS). I HAVE ALWAYS KEPT IT IN GOOD CONDITION, AND HAVE DONE ALL MAINTENANCE (OIL CHANGES, TIRE ROTATION, ETC.) .A FEW OF MY OIL CHANGES WERE DONE AT AN OIL SHOP, EVEN AT THE DEALER. SO, OUT OF THE BLUE (NO WARNING LIGHTS, OR "STRANGE" SOUNDS PREVIOUS TO THIS) AS SOON AS I STARTED IT, I HEARD A FUNNY "CLANKING" SOUND. I GOT IN, FIGURED I''D BE CAUTIOUS, AND TAKE IT AROUND THE BLOCK.WHEN I PUT MY FOOT ON THE GAS, THE "CLANKING" NOISE INCREASED. SO, I PARKED IT AND HAD IT TOWED TO THE ORIGINAL DEALERSHIP. FIRST, THEY LOOKED AT AND SAID THEY WEREN'T SURE WHAT THE PROBLEM WAS, BUT WOULD HAVE THE ENGINE TECH. LOOK AT IT. HE FINALLY DID (AFTER 3 DAYS OF HEARING NOTHING) AND SAID THAT I HAD A ''BAD VALVE''. THEN THEY CALLED ME A DAY OR SO LATER AND SAID THAT MY "ENGINE HEAD" WAS BAD AND THAT THE ENTIRE ENGINE WOULD HAVE TO BE REPLACED. I ASKED WHAT THE CAUSE OF THIS AND THEY SAID THAT MY OIL WAS SLUDGED UP SO BADLY THAT IT KNOCKED THE ENGINE APART! NOT TO MENTION, WOULDN''T THE FIRST TECH. HAVE NOTICED SOMETHING SO OBVIOUS??? NOW THEY ARE SAYING THEY WANT ME TO PAY THE $6,000 TO REPLACE THE ENGINE EVEN THOUGH IT IS STILL UNDER WARRANTY! THE ONLY WAY THEY WILL COVER IT, IS IF I BRING ALL OF MY OIL CHANGE RECEIPTS IN. WELL, DON'T HAVE ALL OF MY OIL CHANGE RECEIPTS! NOWHERE IN THE WARRANTY BOOK DOES IT STATE THAT YOU MUST KEEP ALL RECEIPTS! I'VE CONTACTED CHRYSLER VIA EMAIL, AND THEY SAID, "WE CONCUR WITH THE DEALER...'' SO NOW I'M AT A STAND STILL AND VERY FRUSTRATED! I'M A SINGLE MOM THAT HAS SPECIAL NEEDS CHILD, AND NEED MY CAR TO TAKE HIM TO THE DR. FREQUENTLY. I DON'T KNOW WHAT TO DO. BUT I DO KNOW THAT I'M ANGRY AND FEEL THAT THIS IS UNFAIR, DISHONEST! ACCORDING TO MY RESEACH THIS "OIL SLUDGE" PROBLEM SEEMS TO BE SOMETHING THAT CHRYSLER HAS SAID TO MANY CUSTOMERS. PARTICULARLY WITH 3.7 ENGINES OF 2002-06 JEEPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177063December 27, 2006
AIR BAGS, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT CALLED REGARDING RECALL LETTER 06V288000 THAT HE RECEIVED ON 09/27/06. THE CONTACT STATED THAT LAST YEAR ON 11/26/05 HE HAD A CRASH WHILE DRIVING THE VEHICLE IN THE EVENING. IT WAS ON A CLEAR NIGHT AND THE ROAD CONDITIONS WERE GOOD. HE STATED THAT HE LOST CONTROL OF VEHICLE, THE STEERING BECAME VERY STIFF, AND THE VEHICLE STARTED SHAKING AND VIBRATING WHILE DRIVING AT 45 MPH. THE CONTACT STATED THAT HE COULDN'T GET CONTROL OF THE VEHICLE AND HIT A TRAFFIC LIGHT. THE AIR BAG DIDN'T DEPLOY, BUT THE SEAT BELT DID RESTRAIN HIM. THE CONTACT SAID THAT IN BOTH THE POLICE REPORT AND THE INSURANCE REPORT STATED THAT THE BALL JOINTS FAILED. THE CONTACT WAS ADMITTED FOR INTERNAL BLEEDING. THE VEHICLE SUSTAINED A GREAT DEAL OF DAMAGE, AND THE CONTACT WAS OBLIGED TO PAY THE STATE OF MARYLAND FOR THE REPLACEMENT OF THE TRAFFIC LIGHT $1,075.26. THE CONTACT WAS INTERESTED IN SOME TYPE OF REIMBURSEMENT. THE CONTACT STATED THAT HE WROTE TO CHRYSLER LAST YEAR INFORMING THEM OF THE VEHICLE'S MALFUCTION, BUT STILL HAD NO RESPONSE FROM THEM.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10177067December 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, TIRES:SIDEWALL
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE BALL JOINTS. SHE CONTACTED THE DEALERSHIP IN HER AREA ,AND THEY STATED THAT IT COULD TAKE SEVERAL WEEKS IN ORDER FOR THEM TO SET UP SERVICE.*AK UPDATED 2/16/2007 - AS OF 1/27/2007 THE BALL JOINTS STILL WEREN'T AVAILABLE. THE TIRES WERE WEARING ON THE OUTER SIDEWALL. *NM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177069December 27, 2006
TIRES
TL* - THE CONTACT STATED THAT PASSENGER'S FRONT SIDE TIRE WAS DEFECTIVE. THE CONTACT STATED THAT THE TIRE HAD A BIG WHITE LINE ON THE OUTSIDE OF IT, AND THAT THE TIRES NEVER IMPACTED ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177062December 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED A RECALL FOR LOWER BALL JOINTS. HE CONTACTED DEALERSHIP IN HIS AREA , AND THEY STATED THAT IT COULD TAKE 20-25 WEEKS IN ORDER FOR THEM TO SET UP SERVICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177073December 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAD MY VEHICLE IN FOR AN OIL CHANGE AT THE DEALER WHO SOLD ME MY 2005 JEEP LIBERTY AND WAS INFORMED AT THAT TIME THAT THERE WAS A RECALL ON MY VEHICLE. I WAS NOT NOTIFIED PREVIOUS TO THAT. THAT IS NOT MY MAJOR COMPLAINT. MY AREA OF CONCERN IS THAT I HAD TO PUT MY NAME ON A LIST AND WAIT UNTIL PARTS ARE AVAILABLE. THE RECALL IS FOR BALL JOINT AND WHILE IT COULD LEAD TO A VERY SERIOUS ACCIDENT CHRYSLER SEEMS UNCONCERNED. MY DEALER TOLD ME THAT CHRYSLER SENDS OUT 20,000 LETTERS PER WEEK TO NOTIFY CUSTOMERS OF THE PROBLEM BUT ONLY PRODUCES 1,000 UNITS THAT WILL RECTIFY THE PROBLEM AND MAKE THE VEHICLE SAFE TO DRIVE. I FEEL THAT CHRYSLER SHOULD BE DOING EVERYTHING THAT THEY CAN TO PROTECT THEIR CUSTOMERS. I FEEL VERY UNSAFE IN MY OWN VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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