Jeep Liberty Complaints

8,882 consumer complaints on file.

#10178199January 9, 2007
SUSPENSION:FRONT:WHEEL BEARING
I RECEIVED A SAFETY RECALL NOTICE FROM DAMILER CHRYSLER FOR MY JEEP VEHICLE. WHEN I CALLED THE LOCAL DEALER FOR REPAIR SUBJECT TO THIS NOTICE, I WAS TOLD THAT THEY DID NOT HAVE THE REQUIRED PARTS FOR THE REPAIR AND THAT THEY HAD NO IDEA WHEN THEY WOULD HAVE THEM. THEY DECLINED TO SCHEDULE AN APPOINTMENT FOR REPAIR AND GAVE ME NO HELP IN FINDING ANY OTHER REMEDY. THEY SAID: "WE'RE SORRY, WE JUST CAN'T HELP YOU." SO I HAVE A NOTICE THAT MY VEHICLE IS UNSAFE AND THE LOCAL DEALER REFUSING TO DO ANYTHING AT ALL HELPFUL ABOUT REPAIR OR FINDING ANY WAY TO REPAIR THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178205January 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT STATED THAT HE RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINT ON THE 2002 JEEP LIBERTY WHICH HAS AN ODOMETER READING OF 71,000 MILES. HE WAS PLACED ON A WAITING LIST ON 11/20/06. HE WAS STILL WAITING FOR THE PART. THE CONTACT HAS NOT HAD ANY PROBLEMS WITH THE VEHICLE. THE CONTACT WAS CONCERNED ABOUT THE DELAY IN REPAIRING THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178201January 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
SEPTEMBER, 2006 I RECEIVED A RECALL NOTICE ON MY 2002 JEEP LIBERTY REGARDING THE LOWER BALL JOINTS. I CALLED THE DEALERSHIP WHERE I HAD PURCHASED MY JEEP AND WAS TOLD THAT THEY HAD SOLD THE FRANCHISE TO ANOTHER DEALERSHIP. I THEN CALLED THIS DEALERSHIP AND WAS TOLD THAT THEY WERE ONLY RECEIVING 3 REPLACEMENT PARTS AT A TIME AND I WOULD HAVE TO BE PLACED ON A WAITING LIST OF APPROXIMATELY 2 WEEKS. I WAITED FOR ABOUT A MONTH AND CALLED THEM AGAIN TO MAKE SURE THEY HADN'T LOST MY INFORMATION. I WAS TOLD THAT I WAS THIRD ON THE LIST. I WAITED ANOTHER MONTH AND CALLED AGAIN. I WAS TOLD BY THE SERVICEMAN THAT I WAS STILL ON THE WAITING LIST, BUT THEY HAD JEEPS COMING IN WEEKLY THAT THE WHEELS HAD FALLEN OFF AND THEY TOOK FIRST PREFERENCE. IT IS NOW ANOTHER MONTH AND I HAVE NOT HEARD FROM THEM YET. IF THE SITUATION IS A S SERIOUS AS WHEELS FALLING OFF AS OFTEN AS THE SERVICEMAN HAS INDICATED, THEN DAIMLER CHRYSLER SHOULD DO MORE TO IMPROVE GETTING THE REPLACEMENT PARTS TO DEALERSHIPS. IF THE DEALERSHIP IS JUST PUTTING ME OFF BECAUSE THEY ARE TOO BUSY TO DEAL WITH THE RECALLS, THEN SOMETHING SHOULD BE DONE. THE DEALERSHIP IS LEWIS PONTIAC BUICK GMC JEEP, 830 E. MAIN ST., OAK HILL, WV, PHONE 304-465-3111. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178255January 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED A RECALL NOTICE 06V288000 FOR FAULTY BALL JOINTS. AFTER SPEAKING TO THE DEALER THEY DIDNT'T T HAVE THE PART AVAILABLE, NOR DID THEY APPEAR TO BE CONCERNED. THE CONTACT OWNS A 2004 JEEP LIBERTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178052January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT STATED THAT SHE RECEIVED RECALL 06V288000 IN NOVEMBER2006. SHE CONTACTED THE DEALER, AND WAS TOLD IT WOULD TAKE APPROXIMATELY 6 WEEKS FOR THE LOWER BALL JOINT PART TO COME IN, AND TO CALL BACK IN 6 WEEKS. THE VEHICLE HAS APPROXIMATELY 42,000 MILES. THE CONTACT CALLED BACK THE FIRST WEEK OF DECEMBER, AND WAS TOLD SHE WAS 137TH ON THE WAITING LIST, AND THAT THEY WERE ONLY GETTING THREE PARTS IN PER WEEK. THE CONTACT MAINTAINED THAT THE DEALER DID NOT PUT HER NAME ON THE WAITING LIST WHEN SHE CALLED IN NOVEMBER. THE CONTACT HAVING PROBLEMS WITH THE VEHICLE, BUT SHE DID NOT KNOW WHAT THE PROBLEMS WERE BECAUSE SHE DID NOT DRIVE THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178079January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT RECEIVED RECALL 06V288000 2004 JEEP LIBERTY CONCERNING LOWER BALL JOINTS. THE CONTACT CALLED THE LOCAL DEALER AND THEY ADVISED HER THAT IT WILL BE A 2 MONTH WAIT BEFORE THEY COULD REPAIR THE VEHICLE. THE CONTACT FELT THAT THIS WAS NOT ACCEPTABLE BECAUSE IT WAS A SAFETY ISSUE. THERE HAVE BEEN NO FAILURES TO DATE.*AK UPDATED 2/6/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178086January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING
TL*- THE CONTACT RECEIVED RECALL 06V288000 ON 10/25/06, FOR 2003 JEEP LIBERTY. THE CONTACT STOOK THE VEHICLE TO DAYTON JEEP, AND WAS TOLD THAT THEY DIDN'T HAVE PARTS AVAILABLE TO MAKE THE REPAIRS. THE DEALER DID NOT GIVE HER AN APPOINTMENT AT THAT TIME. THE CONTACTRIED ON NUMEROUS OCCASIONS TO GET AN APPOINTMENT ,AND THE DEALERSHIP STILL REFUSED TO SETUP T AN APPOINTMENT. ALSO, THE CONTACT WAS HAVING STEERING PROBLEMS DURING ALL TYPES OF WEATHER, ESPECIALLY UNDER RAINY CONDITIONS . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178077January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT STATED RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINTS. THE CONTACT CALLED THE DEALER ON 10/31/06, AND HE WAS PUT ON A WAITING LIST. THE CONTACT CALLED THE DEALER BACK A ON 11/7/06, AND WAS TOLD THE DEALER WAS ABOUT THREE WEEKS AWAY FROM GETTING THE PART. THE CONTACT CALLED THE DEALER BACK ON 1/8/07, AND WAS TOLD HE WAS APPROXIMATELY FOUR WEEKS AWAY FROM GETTING THE PART. THE CONTACT BELIEVED THAT THIS WAS UNACCEPTABLE AMOUNT OF TIME TO WAIT FOR THE REPLACEMENT PART. THERE HAS BEEN NO FAILURES TO DATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178093January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MONDAY 1/6/07 - TELEPHONED LOCAL DEALERSHIP AND DAIMLER-CHRYSLER (1-800-853-1403) INADEQUATE FOLLOW-UP BY DEALERSHIP AND BY CHRYSLER HOTLINE REPRESENTATIVE. DEALERSHIP INDICATED DUE TO LACK OF ADEQUATE PARTS SUPPLY TO FIX THE PROBLEM THE WAITING LIST IS 7-8 MONTHS . CHRYSLER HOTLINE REP SAYS THEY CAN DO NOTHING EXCEPT ADVISE ME TO CONTACT OTHER DEALERSHIPS. THIS IN NOT ADEQUATE FOLLOW-UP ON A SAFETY RECALL WITHIN A REASONABLE TIME ESPECIALLY ONE LIKE THIS F23 WHICH SEEMS TO HAVE SOME REAL HAZARDS INVOLVED. PEOPLE ADMINISTERING THIS PROGRAM SHOULD BE MADE AWARE THE MFGR. IS NOT ADDRESSING THE RECALLS WITHIN REASONABLE TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178103January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR LOWER BALL JOINTS IN OCTOBER 2006. THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND WAS ADVISED THAT THEY DIDN'T HAVE THE PARTS. THE CONTACT LEFT THE INFORMATION WITH THE DEALER TO CALL HIM, AND AFTER FIVE WEEKS THERE WAS NO RESPONSE. THE CONTACT CALLED DAIMLER CHRYSLER, AND WAS TOLD THAT HE COULD FILE A COMPLAINT ,AND WAS INFORMED THAT THEY DIDN'T HAVE THE BALL JOINTS. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED AS STATED IN THE RECALL. WATER MAY ENTER AND CAUSE BALL JOINT SEPARATION. THE CONTACT COULD LOSE STEERING CONTROL, WHICH MAY RESULT IN A CRASH. DAIMLER CHRYSLER ADVISED HIM TO MAKE AN APPOINTMENT. ALSO, THE CONTACT WAS CONCERNED ABOUT DRIVING IT IN THE RAIN WITH THE SAFETY RISK INVOLVED, PER THE RECALL. IN ADDITION, THE CONTACT EXPERIENCED TIGHTNESS IN THE STEERING WHEN HE WAS MAKING A SHARP RIGHT HAND TURN. *AK UPDATED 1/31/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178120January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 IN OCTOBER 2006 FOR THE REPLACEMENT OF THE LOWER BALL JOINTS. THE CONTACT STATED SHE WAS NUMBER 17 ON THE WAITING LIST. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND THET FOUND OUT THAT THE LOWER BALL JOINT ON THE RIGHT HAND SIDE WAS CORRODED. THE CONTACTED STATED SHE WAS CONCERNED FOR HER SAFETY WHEN DRIVING THE VEHICLE. THERE HAS BEEN NO FAILURES TO DATE.*AK THE CONSUMER STATED THE RECALL REPAIRS HAAVE BEEN RESOLVED. UPDATED 01/29/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178129January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 FOR 2003 JEEP LIBERTY. THE CONTACT HASN'T HAD ANY FAILURES WITH THE VEHICLE AT THIS TIME. THE CONTACT CALLED THE DEALER ABOUT FIVE WEEKS AGO AND PUT HIS NAME ON A WAITING LIST, AND HE WAS TOLD IT WOULD TAKE AT LEAST ANOTHER MONTH. THE CONTACT TRAVELED FREQUENTLY, WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED. *AK UPDATED 02/09/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178034January 7, 2007
STEERING
WHILE DRIVING MY 2006 JEEP LIBERTY ON THE INTERSTATE. THE POWER STEERING FAILED AS I WAS EXITING THE EXPRESSWAY. THE TOW TRUCK DRIVER INFORMED TOLD ME THAT HE KNEW ABOUT THE "JEEP LIBERTY" PROBLEM. THAT HE IS CURRENTLY PICKING UP AT LEAST 1 JEEP LIBERTY PER DAY DUE TO FAILED POWER STEERING. HE MENTIONED THAT HE THOUGHT THAT THE CURRENT DESIGN CAUSES THE BELT TO JUST SLIP OFF. HE THEN RAISED THE HOOD AND SHOWED ME THAT THE BELT WAS INTACT BUT JUST OFF AND WAS LYING ON ANOTHER PART OF THE ENGINE. HE MENTIONED THAT THE DEALER SHOULD SEE AND REPAIR THE PROBLEM; HOWEVER IT MAY COME OFF AGAIN. HE TOLD ME THAT THIS WAS THAT SAME PROBLEM THAT HE WAS SEEING WITH THE OTHER JEEPS THAT HE IS TOWING, THE BELT JUST SLIPS OFF. I DO NOT MAKE MANY ROAD TRIPS, JUST BACK AND FORTH TO WORK AND MY DAUGHTER'S VOLLEYBALL PRACTICE. WE WERE RETURNING FROM VOLLEYBALL AT THE TIME OF THE INCIDENT. HE SUGGESTED THAT I INFORM THE DEALER OF OUR CONVERSATION, AND ALSO SUGGESTED THAT I REQUEST AN INQUIRY. BEING SUNDAY EVENING THE DEALER WAS CLOSED. I PLAN TO BE AT THE DEALER TOMORROW MORNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177958January 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I WAS INFORMED AFTER A VERY CLOSE CALL AND BACKING UP OF TRAFFIC, DUE TO BALL JOINT ON MY 2003 JEEP LIBERTY BREAKING, THIS CAUSED ME TO ABRUPTLY STOP WITH NO WAY TO PARK OFF THE ROAD AND CAUSED SEVER DAMAGE TO MY PASS. SIDE RIM ON MY TIRE, I WOULD LIKE TO BE COMPENSATED FOR MY FOR MY TIME AS I HAD TO CALL A TOW TRUCKING DEPT. TO TOW MY CAR AND HAVE THE BALL JOINTS REPLACED, I WAS LEFT SHAKING UP BY THIS AND HAD IT BEEN A DAY EARLIER, MY DAUGHTER AND HER BABY COULD HAVE BEEN KILLED AS THEY TRAVELED AT NIGHT ON INTERSTATE 79 TO PITTSBURGH, THIS WAS VERY FRIGHTENING TO ME AS WELL AS MY DAUGHTER FOR WHAT COULD HAVE HAPPENED, I WAS NEVER NOTIFIED OF A RECALL. I DROVE MY JEEP AFTER THE REPLACED BALL JOINT AND WAS VERY HESITATING TO TRAVEL FAR FOR WHAT COULD HAVE HAPPENED TO MYSELF AND FAMILY, THIS INCONVENIENCED NOT ONLY MYSELF BUT THOSE INVOLVED WHOM I HAD TO RELY ON FOR TRANSPORTATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177965January 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED A SAFETY RECALL F23--LOWER BALL JOINTS FROM DAIMLER CHRYSLER; HOWEVER, WHEN I TRIED TO SCHEDULE AN APPOINTMENT WITH A DEALER THEY STATED THEY DID NOT HAVE THE PARTS AVAILABLE AND WOULD TAKE UP TO 2 MONTHS TO RECEIVE THE PARTS. ALSO EACH DEALERSHIP WERE LIMITED TO HOW MANY REPLACEMENT PARTS THEY WOULD RECEIVE FROM DAIMLER CHRYSLER DUE TO DEMAND OF THESE PARTS. IF DAIMLER CHRYSLER IS CONCERNED ENOUGH TO SEND OUT A SAFETY RECALL, WOULD THEY NOT ALSO MAKE PARTS AVAILABLE TO DEALERSHIPS TO ENSURE THEIR CONSUMERS' SAFETY? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177834January 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THANKS GOD THERE WAS NO CRASH OR DAMAGE YET. I'VE FOUND OUT THAT IT IS RECOMMENDED TO FULFILL SAFETY RECALL FOR MY JEEP LIBERTY. I CALLED MOSCOW DEALER "MUSA-MOTORS" (WWW.MUSA-MOTORS.RU) AND THEY SAY THAT "THEY DO NOT DO RECALLS ON HOLIDAYS" THEY ONLY DO THE WORK, WHICH WILL COST ME MONEY. IT IS NOT GOOD BECAUSE F23 RECALL - IS LOWER BALL JOINTS REPLACEMENT THAT MEANS SAFETY. AND IF SOMETHING HAPPENS TO ME OR MY FAMILY YOU'LL BE IN CHARGE OF. THAT'S WHY, I'M ASKING TO STOP MUSA-MOTOR'S DEALING LICENSE AS A JEEP DEALER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177865January 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL NOTICE 06V288000 FOR THE LOWER BALL JOINTS. THE CONTACT CALLED THE DEALER,AND THEY TOLD HER THAT SHE WILL HAVE TO WAIT UNTIL MAY TO HAVE THE VEHICLE FIXED. THE CONTACT FELT THAT THIS WAS A SAFETY CONCERN BECAUSE SHE HAD TO DRIVE THE JEEP EVERYDAY. THERE HAS NOT BEEN A FAILURE TO DATE.*AK UPDATED 1/31/2007 - THE CONSUMER WAS TOLD THAT THE MANUFACTURER IS ONLY RELEASING 3 ALL JOINT AS WEEK TO THE DEALERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177860January 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINTS. CONTACT HAS CALLED TOWN AND COUNTRY, HER LOCAL DEALERSHIP ,WHO STATED THAT IT COULDTAKE 8-10 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. TO DATE THERE HAS NOT BEEN A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177877January 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2003 JEEP LIBERTY WITH AN ODOMETER READING OF 58000 MILES WHEN THE BALL JOINTS FAILED. THE CONTACT RECEIVED THE RECALL NOTICE 06V288000 ,AND HAD THE VEHICLE WAS TAKEN TO THE DEALERSHIP, ANDTHEY REPAIRED THE JEEP ON 12-12-06. ON 12-27-06 THE CONTACT WAS DRIVING ABOUT 30 MPH UNDER FAIR CONDITIONS WHEN SOMETHING SNAPPED OFF AND SHE LOST CONTROL OF THE VEHICLE AND HIT A TREE ON THE PASSENGERS SIDE. THE CONTACT SAID THAT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES, AND THE A POLICE REPORT WAS TAKEN.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10177905January 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - WHILE DRIVING A 2004 JEEP LIBERTY AT 65 MPH, WITH CLEAR ROAD CONDITIONS THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE FLIPPED OVER. BEFORE THE INCIDENT CONTACT HAD NO WARNING OF ANY MALFUNCTION TO THE VEHICLE. CONTACT TOOK THE VEHICLE TO DISCOUNT TIRE ON 1/04/06, AND THE STATED THAT THE TIRES WERE CUPPING, AND IT PROBABLY HAD TO DO WITH THE LOWER BALL JOINTS WEARING OUT AND GETTING LOOSE. THE CONTACT NEVER RECEIVED A RECALL O6V288000 , AND HE FELT THAT THIS VEHICLE SHOULD BE COVERED UNDER THE RECALL. CONTACT CAN PROVIDE COPIES OF THE POLICE REPORT, REPAIR INVOICE AND PICTURES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty