Jeep Liberty Complaints

8,882 consumer complaints on file.

#10178420January 11, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CALLED TWO DEALERSHIP IN HER AREA AND, THEY STATED THAT IT CAN TAKE 3-4 MONTHS IN ORDER FOR THEM TO SET UP SERVICE FOR THE RECALL. NHTSA CAMPAIGN ID NUMBER : 06V288000. NO FAILURE HAS OCCURRED TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178416January 11, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS BEEN CALLING A DEALERSHIP SINCE SEPTEMBER CONCERNING A SAFETY RECALL (NUMBER 06V288000) THAT HE HAD RECEIVED ON HIS 2004 JEEP LIBERTY. THE LAST TIME THAT THE CONTACT CALLED BERGER AUTO DEALERSHIP WAS 01/11/2007, AND HE WAS TOLD THAT THEY ARE NOT GETTING MANY PARTS AND THAT THEY WOULD NOT BE ABLE TO MAKE THE SAFETY REPAIR UNTIL SOMETIME IN APRIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178439January 11, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - ON JANUARY 4, 2007 THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS. THE VEHICLE IS A 2004 CHRYSLER JEEP LIBERTY WITH APPROXIMATELY 28, 000 MILES. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES. THE CONTACT HAS BEEN PUT ON A WAITING LIST. THE CONTACT HAS ALSO FILED A COMPLAINT WITH CHRYSLER CORPORATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178467January 11, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. CONTACT HAS CALLED A DEALERSHIP (GEORGETOWN CHSYLER JEEP AND DODGE IN NORWALK, CT) AND, THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO REPAIR THE VEHICLE. THE CONTACT IS CONCERN DUE TO THE FACT THAT WHEN SHE DRIVES HER VEHICLE IN COLD WEATHER OR DIVING OVER 50 MPH THERE IS A CRACKLING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE ALSO DRIFTS TO THE RIGHT WHEN BEING DRIVEN. NHTSA CAMPAIGN ID NUMBER : 06V288000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178281January 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A 2004 JEEP LIBERTY. I READ AN ARTICLE IN OUR LOCAL PAPER IN AUGUST 2006 CONCERNING RECALLS. FINALLY RECEIVED THE NOTIFICATION LATE NOVEMBER - SAFETY RECALL #F23 FROM DAIMLER CHRYSLER - LOWER BALL JOINTS. CALLED MY DEALERSHIP IMMEDIATELY. WAS TOLD I WAS ON A WAITING LIST OF 30 AHEAD OF ME AND THAT THE DEALERSHIP WAS ONLY RECEIVING PARTS TO FIX 2 VEHICLES PER WEEK. THIS IS RIDICULOUS BECAUSE I WAS TOLD I COULD LOSE A WHEEL IF THOSE LOWER BALL JOINTS GIVE OUT. WHICH COULD RESULT IS LOSS OF CONTROL OF VEHICLE, ACCIDENT, INJURY OR DEATH. CALLED DEALERSHIP ON 1/9/07 - THERE IS STILL 20 VEHICLES AHEAD OF ME. CALLED AN 800 NUMBER TO DAIMLER CHRYSLER ON 1/10/07 TO COMPLAIN AND MY CALL COULD NOT BE CONNECTED TO A CUSTOMER REPRESENTATIVE. THIS IS WHEN I DECIDED TO FILE A COMPLAINT WITH YOU. THIS VEHICLE IS A FAMILY USED VEHICLE. I HAVE A TEENAGE DAUGHTER DRIVING AND I AM SCARED TO LET HER USE THIS VEHICLE. I UNDERSTAND IT IS NOT MY DEALERSHIPS FAULT - THEY STATE DAIMLER CHRYSLER IS SLOW AT SENDING OUT THE PARTS. THIS IS UNACCEPTABLE TO ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178279January 10, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINT ON A 2003 CHRYSLER JEEP LIBERTY. SHE WAS PUT ON A WAITING LIST ON 11/21/06, BUT THE CONTACT HAS NOT HEARD FROM THE DEALER. THE CONTACT STATED THAT IN OCTOBER 2003, SHE BEGAN TO HAVE BRAKE PROBLEMS. THE CONTACT STATED SHE WAS HAVING DIFFICULTY PUTTING THE VEHICLE IN REVERSE GEAR BECAUSE SHE WOULD HEAR GRINDING NOISES WHICH, HAPPENED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO DEALER FOR REPAIR ON 10/13/05, AND THE FAILURE WAS DIAGNOSED AS THE LEFT REAR CALIPER FREEZING AND CAUSING THE LEFT REAR BRAKE PAD TO DAMAGE THE ROTOR. UPDATED 1/30/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178286January 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL L 06V288000 FOR THE LOWER BALL JOINT ON A 2005 JEEP LIBERTY. THE CONTACT CALLED TO SCHEDULE AN APPOINTMENT FOR THE REPAIR , AND SHE WAS NUMBER 31 ON THE LIST. THE CONTACT HAD SAFETY CONCERNS ABOUT DRIVING THE VEHICLE. THE CONTACT STATED THE DRIVER COULD FEEL SOMETHINGWAS WRONG WHEN DRIVING THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178288January 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS 2004 2004 JEEP LIBERTY THAT WAS INCLUDED IN THE BALL JOINT RECALL 06V288000. THE CONTACT HAS CALLED A DEALERSHIP IN HER AREA AND, THEY STATED THAT IT COULD TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. THERE HAS BEEN NOT FAILURE TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178298January 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINT. THE CONTACT CALLED THE DEALER, AND THEY TOLD HIM THAT THEY WOULD NOT BE ABLE TO FIX THE RECALL UNTIL AUGUST BECAUSE THEY ONLY RECEIVED THREE UNITS A WEEK. HE HAS NOT EXPERIENCED A FAILURE TO DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178331January 10, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
TL* - ON 01/07/04 WHILE DRIVING ON A WET ROAD AT A SPEED OF 25 MPH THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE CONTACT LOST CONTROL OF THE STEERING WHEEL. DURING ANOTHER INCIDENT THE CONTACT'S VEHICLE WAS STOPPED BEHIND ANOTHER VEHICLE THAT WAS MAKING A RIGHT TURN. ONCE THE VEHICLE TURNED, CONTACT ACCELERATED AND SUDDENLY THE VEHICLE DID A 360 SPIN, ENDING IN A SNOW BANK. AT THE TIME OF THE INCIDENT THE ROAD CONDITIONS WERE WET. IN LATE FEBRUARY 2004 THE CONTACT EXPERIENCED ANOTHER INCIDENT, WHERE THE VEHICLE WAS GOING UP A HILL IN WET CONDITIONS AND AS THE VEHICLE ROUNDED THE CURVE AT 40 MPH CONTACT LOST CONTROL OF THE STEERING ,CAUSING THE VEHICLE TO CRASH INTO A SNOW BANK. ON 03/09/04 CONTACT TOOK VEHICLE TO THE DEALERSHIP IN BOISE, ID ,AND THEY STATED THAT THE VEHICLE WAS FINE, IT JUST NEEDED SNOW STUDS ON THE TIRES. ON 04/05/04 WHILE DRIVING ON A HIGHWAY AT 65 MPH THE VEHICLE BECAME UNCONTROLLABLE AND STEERED TOWARD THE RIGHT SIDE OF A DITCH, THEN GOING BACK INTO THE HIGHWAY AT THE SAME SPEED, AND THEN GOING BACK INTO THE DITCH AT 65 MPH. AT THIS POINT, THE VEHICLE WAS IN THE DITCH AND HIT THE EMBANKMENT OF A DRIVEWAY AND CATAPULTED OFF THE DRIVEWAY 20 FEET INTO THE AIR, WHERE IT HIT A POWER POLE HEAD ON. THE VEHICLE CAUGHT ON FIRE ROLLING OVER THE A FENCE AND CONTINUED TO ROLL AS IT BURNED. THE CONTACT WAS UNCONSCIOUS, A BYSTANDER PULLED THE CONTACT OUT THE VEHICLE.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10178333January 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT EXPERIENCED BALL JOINT FAILURE AT 5 MPH IN THE 2003 JEEP LIBERTY. THE VEHICLE WAS TOWED AT A COST OF $63.50. THE VEHICLE WAS LEFT AT DEALERSHIP AWAITING PARTS FOR REPAIRS UNDER RECALL 06V288000. THE VEHICLE HAS BEEN AT THE DEALER FROM 10/27/06 TO 11/28/06. THE CONTACT RENTED A VEHICLE FROM 10/27 TO 11/13 AT A COST $424.81. DAIMLER CHRYSLER JEEP WOULD ONLY PROVIDE GOODWILL DOLLARS TO COVER TOWING $63.50 AND NOT THE RENTAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178334January 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE RECEIVED A SAFETY RECALL NOTICE ON MY VEHICLE, BUT THE DEALERSHIP SAYS IT CANNOT GET IN THE PROPER PARTS TO REMEDY THE PROBLEM. CUSTOMER SERVICE AT JEEP SAYS THERE IS NOTHING THEY CAN DO. I FEEL THAT THIS IS UNACCEPTABLE, AND THAT I AM DRIVING AN UNSAFE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178322January 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINTS. THE CONTACT CALLED THE DEALER TWICE AND THEY TOLD HER THAT THEY ONLY GET THREE UNITS IN A WEEK, AND SHE WILL HAVE TO WAIT A FEW MONTHS TO HAVE HER VEHICLE REPAIRED. *AK UPDATED 02/13/07.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178361January 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A SAFETY RECALL NOTICE FOR THE LOWER BALL JOINTS FOR MY JEEP. I CALLED ROCKY MOUNTAIN CHRYSLER AND JEEP AND THEY SAID THAT I HAD TO WAIT AT LEAST 3 MONTHS TO GET THE RECALL DONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178163January 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY WITH 24000 MILES, AND SHE RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINT. THE CONTACT STATED THAT SHE CALLED SEVERAL DEALERSHIPS, AND TWO OF THEM WOULD NOT PUT HER ON A WAITING LIST, AND ONE TOLD HER THAT IT WILL BE MONTHS BEFORE THEY WILL BE ABLE TO REPAIR HER VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178166January 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V2888000 CONCERNING LOWER BALL JOINTS. THE CONTACT HAS CONTACTED A DEALERSHIP IN HER AREA, WHO STATED THAT IT COULD TAKE SEVERAL WEEKS BEFORE SERVICE COULD BE SET UP. THE CONTACT STATED THAT THE DEALERSHIP WAS GETTING 4 PARTS A WEEK. *AK THE CONSUMER WAS PLACED ON A WAITING LIST. UPDATED 02/27/07*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178179January 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINT. THE CONTACT CALLED SEVERAL JEEP DEALERS ,AND THEY TOLD HER THAT IT WILL BE AT LEAST A THREE MONTH WAIT FOR THE VEHICLE TO BE REPAIRED. THE CONTACTWAS NOT SATISFIED WITH THE WAIT TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178182January 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT STATED THAT SHE RECEIVED 06V288000 ON OCTOBER 25,2006 FOR HER 2003 JEEP LIBERTY. THE RECALL WAS FOR THE LOWER BALL JOINT. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE AT 50 MPH THE VEHICLE VIBRATED AND THE STEERING BECAME DIFFICULT. THE DEALERSHIP IN HER AREA STATED THAT THEY WERE ONLY RECEIVING 3 BALL JOINTS PER WEEK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178186January 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINTS. THE CONTACT HAS CONTACTED SEVERAL DEALERSHIPS IN HER AREA, AND, THEY STATED THAT IT COULD TAKE UP TO TWO MONTHS IN ORDER FOR THEM TO SET UP SERVICE. THERE HAS BEEN NO FAILURE TO DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178192January 9, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SEAT BELTS:REAR/OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 FOR THE 2002 JEEP LIBERTY CONCERNING LOWER BALL JOINTS. THE CONTACT COMPLAINED ABOUT THE EFFECT THAT THE BALL JOINT HAD ON THE TIRES. THE CONTACT STATED THAT NO MATTER WHAT SPEED SHE WAS DRIVING AT, BUT USUALLY AT ABOUT 15 MPH SHE FELT AND HEARD THE SUSPENSION IN THE CAR SHIFTING WHENEVER SHE HIT A BUMP. THE CONTACTS COMPLAINT WAS THAT AFTER ONE AND A HALF YEARS THE TIRES WERE COMPLETELY BALD. THE CONTACT STATED THAT THIS WAS DIRECTLY RELATED TO THE SAFETY RECALLS ON THE BALL JOINTS. ALSO, THE CONTACT STATED THAT ON 11/2005 SHE LOST CONTROL OF THE VEHICLE AFTER MAKING A TURN. AFTER TAKING THE VEHICLE FOR SERVICE, THE CONTACT LEARNED FROM THE DEALER THAT ALL OF THE STEERING FLUID LEAKED OUT, AND THE POWER STEERING BELT SPLIT IN HALF. THE CONTACT WOULD LIKE TO HAVE THE TIRES REPLACED UNDER THE RECALL AS WELL.*AK UPDATED 2/7/2007 - THE CONSUMER'S VEHICLE EXPERIENCE EXTENDED CRANK TIME TO START. THE DEALER REPLACED EH FUEL PUMP AND FUEL PUMP RESERVOIR. THE LAP BELT IN THE REAR SEAT BECAME TWISTED. WHEN THE VEHICLE WAS PUT INTO REVERSE THE CONSUMER HEAR A NOISE. THE DEALER MADE REPAIRS TO THE TRANSMISSION. THE LIGHTER WAS INOPERATIVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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