Jeep Liberty Complaints

8,882 consumer complaints on file.

#10178840January 16, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 A FEW MONTHS AGO. THE CONTACT HAD AN APPOINTMENT WITH THE DEALER FOR REPAIR ON 1/16/07. THE DEALER CALLED THE CONTACT AND TOLD HER THE PART DID NOT ARRIVE. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEM. THE VEHICLE HAS 30,930 MILES. THE CONTACT WAS TOLD IT WOULD TAKE APPROXIMATELY 3-4 WEEKS FOR THE PART TO COME IN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178848January 16, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2003 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL WITH AN ODOMETER READING OF 57000 MILES. THE CONTACT HAS CALLED THE DEALERSHIP IN HER AREA AND, THEY STATED THAT IT CAN TAKE 4-8 WEEKS IN ORDER FOR THEM TO RECEIVE PARTS AND SET UP SERVICE. NHTSA CAMPAIGN ID NUMBER : 06V288000 THERE HAS BEEN NO FAILURE TO DATE. *NM UPDATED 2/22/2007 - AS OF FEB 6, 2007 THE CONSUMER HAS NOT HEARD FROM THE DEALER TO SET UP AN APPOINTMENT TO HAVE THE RECALL REPAIRS MADE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178865January 16, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*- ON 12/21/06 AT 7:30 AM THE CONTACT TOOK HER 2003 JEEP LIBERTY TO MILLER ARNELL CHRYSLER LOCATED 9850 INDIANAPOLIS INDIANA 46322. THE REPAIRS ON PERFORM RECALL 06V288000 WERE PERFORMED ON THE VEHICLE. AFTER THE REPAIR WHILE MAKING EITHER LEFT OR RIGHT TURNS THE CONTACT FELT A CLUNKING NOISE COMING FROM THE FLOOR BY THE DRIVERS SIDE. THE CONTACT CONTINUED TO DRIVE THE VEHICLE FOR TWO WEEKS AND THOUGHT NOTHING OF THE NOISE, BUT IS SURE THAT IT BEGAN AFTER THE REPAIRS WERE DONE. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON 1/13/07. THE CONTACT WAS TOLD THERE IS A SEPARATION OF THE CONTROL ARM THAT LEAVES EXCESSIVE PLAY AND NEEDS TO BE REPAIRED. THE DEALER EXPLAINED THAT THESE REPAIRS WERE GOING TO COST $398.00 AND NOT COVERED BY THE DEALER. THE CONTACT WANTS THE DEALER TO COVER THESE REPAIRS BECAUSE THEY WERE EITHER CAUSED BY THE DEFECT ON THE VEHICLE OR WHEN THE VEHICLE WAS BEEN WORKED ON. *NM UPDATED 02/22/07.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178722January 15, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CHRYSLER SENDS OUT RECALL INFORMATION TO CUSTOMERS OWNING 2002-2006 JEEP LIBERTY'S. SAFETY RECALL F23-LOWER BALL JOINTS. THIS LETTER IS ENOUGH TO SCARE THE HELL OUT OF ANYONE ESPECIALLY DRIVING AROUND WITH MY CHILD. TELLING ME MY VEHICLE COULD LOOSE STEERING AND CAUSE A CRASH WITHOUT PRIOR WARNING AND YET THEY ARE ONLY SENDING OUT 2-3 PARTS A WEEK TO THE DEALERS. I CALLED AS SOON AS I GOT THE LETTER A WEEK AGO. THERE IS STILL 43 PEOPLE A HEAD OF ME, SO THEREFORE THIS IS GOING TO BE WEEKS LIKE 14 WEEKS BEFORE MY CAR CAN BE FIXED. TO SEND A LETTER OUT TO PEOPLE EXPLAINING THE DANGER OF THIS AND TO CONTACT YOUR DEALER RIGHT AWAY. THEY ARE CONCERNED FOR OUR SAFETY. THIS MAKES ME FEEL VERY UPSET AND SCARED TO DRIVE MYSELF AROUND TOWN AND EVEN MORE SO HAVING MY CHILD IN THE CAR WITH ME. I AM OUTRAGED THAT THEY WOULD SCARE PEOPLE LIKE THIS AND MAKE YOU WAIT MONTHS TO GET THE PROBLEM FIXED. I FEEL LIKE TAKING MY VEHICLE AND TRADING IT IN ON ANOTHER MAKE. I CAN NOT BELIEVE THEY ARE MAKING CUSTOMERS RIDE AROUND IN FEAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178734January 15, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH FAILED (BROKE). TOOK TO AUTHORIZED DEALER. THEY REPLACED SWITCH,WHICH BROKE AGAIN,DURING THEIR TESTING PROCESS. I AM NOW ADVISED THAT THERE IS SOMETHING WITH THE STEERING COLUMN THAT IS BREAKING THE SWITCH, DEALER SAYS COMPLETE STEERING COLUMN HAS BEEN REPLACED. THEY CAN NOT OR WILL NOT EXPLAIN WHAT IN THE COLUMN IS BREAKING THE IGNITION SWITCH. THERE IS NO WAY OF KNOWING IF THIS WILL EVEN FIX THE PROBLEM. WHERE THIS IS SOMETHING INTERNAL, THERE IS NOW WAY FOR THE OWNER/OPERATOR TO KNOW THERE IS A PROBLEM. IF THE SWITCH WERE TO BREAK DURING VEHICLE OPERATION, WHO KNOWS WHAT THE OUTCOME WOULD BE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178653January 14, 2007
ENGINE AND ENGINE COOLING
DESCRIPTION : THE VEHICLE IS A 2006 JEEP LIBERTY 4X4 EQUIPPED WITH THE 2.8L CRD (DIESEL ENGINE). FROM AN INTERSECTION AT A COMPLETE STOP, I PROCEEDED TO TURN LEFT INTO ANOTHER STREET. I ACCELERATED TO APPROXIMATELY 15 MPH WHEN THE VEHICLE SUDDENLY LOST. ALL POWER AND WOULD NOT ACCELERATE. THE ENGINE BEGAN TO HESITATE AND THE VEHICLE COULD NOT GO FASTER THAN 5 MPH. IT COULD ONLY LIMP ALONG AT THIS SPEED WHILE I ATTEMPTED TO GET OFF THE ROAD. THIS CREATED A SERIOUS CONDITION FOR OTHER DRIVERS TO ATTEMPTING TO AVOID MY VEHICLE UNTIL I COULD REACH A SECTION A THAT ALLOWED ME TO PULL-OFF THE ROAD. THE VEHICLE THEN STALLED WHEN I CAME TO A COMPLETE STOP. I ATTEMPTED TO RESTART THE VEHICLE AFTER A FEW MINUTES, AND IT RAN IN A NORMAL MANNER. I SUBSEQUENTLY CONTINUED MY TRIP WITHOUT ANY OTHER INCIDENTS. THIS IS A VERY DISCONCERTING DEFECT BECAUSE IT EXHIBITS NO SIGNS THAT ALLOW THE OPERATOR TO TAKE PREVENTATIVE ACTIONS TO AVOID POSSIBLE ACCIDENT DURING ROAD USE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178655January 14, 2007
FUEL SYSTEM, DIESEL
FUEL FILTER HEAD ON MY DIESEL ENGINE JEEP LIBERTY CRD DEVELOPED A LEAK. FUEL LEAKED OUT THROUGH THE FUEL HEATER ELECTRICAL CONNECTIONS CREATING A POTENTIAL FIRE HAZARD. THE VEHICLE WAS RETURNED TO THE DEALER AND REPAIRED UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178682January 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
I HAVE TWO ISSUES. THE FIRST BEING THAT I RECEIVED THE RECALL NOTICE FOR THE LOWER BALL JOINTS ON MY 2003 JEEP LIBERTY. I CONTACTED THE DEALER ON NOV. 16, 2006 AND WAS ASKED FOR MY NAME, NUMBER, AND ADDRESS. THE MAN TOLD ME THAT THE PARTS WERE NOT IN STOCK AND HAD TO BE ORDERED WHICH MAY TAKE 4-5 WEEKS. HE SAID THEY WOULD CONTACT ME AS SOON AS THE PART CAME IN. IT HAS BEEN TWO MONTHS AND I HAVE YET TO BE CONTACTED. RECALLS ARE SUPPOSED TO BE DONE IN A TIMELY MANNER. IS THIS "SHORTAGE" OF PARTS REALLY THE PROBLEM OR IT MY LOCAL DEALER. MY SECOND ISSUE IS THAT OF THE FLOOR SHIFTER. THE LAST TWO TIMES I DROVE MY JEEP, IT REFUSED TO GO INTO PARK OR 1ST GEAR. I TRIED PRESSING HARDER ON THE BUTTON ON THE UNDERSIDE OF THE SHIFTER, TURNING MY VEHICLE OFF, AND GIVING IT FORCE. THE FIRST TIME I ENDED UP DRIVING TO MY LOCAL MECHANIC WHO COULDN'T GET IT INTO PARK AT FIRST EITHER, AFTER GIVING IT SOME FORCE IT WENT IN, HOWEVER HE SEEMED TO IGNORE THE FACT THAT IT WAS A PROBLEM WITH THE VEHICLE AND TOLD ME TO "MAKE SURE I PRESS THE BUTTON IN WHEN TRYING TO PUT IT INTO PARK." IT HAPPENED THE FOLLOWING DAY WHEN I WAS PARKING IN FRONT OF MY HOME. I STRUGGLED FOR 15 MINUTES, THEN DROVE AROUND THE BLOCK AND TRIED AGAIN. I WENT INTO PARK ALTHOUGH NOT SMOOTHLY. I WILL BE CONTACTING THE DEALER TOMORROW. I WAS WONDERING IF ANYONE ELSE HAD THIS ISSUE AND WOULD IT BE COVERED UNDER ANY WARRANTY. I HAVE HAD NOTHING BUT NEGATIVE EXPERIENCES WITH DEALERS, THEREFORE I AM DREADING HAVING TO TAKE MY JEEP AND PAY FOR A "DEFECT". PLEASE IF YOU HAVE ANY INFORMATION ON THESE ISSUES, LET ME KNOW. THANK YOU FOR YOUR TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178500January 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CALLED A DEALERSHIP(CAUSEWAY FORD) IN HER AREA AND, THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP THE SERVICE REPAIR BECAUSE THEY ARE ONLY GETTING 4 PARTS A WEEK. PRESENTLY, THERE ARE 100 OWNERS WAITING TO BE CONTACTED BY THE DEALER FOR THIS REPAIR. NHTSA CAMPAIGN ID NUMBER : 06V288000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178503January 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED SAFETY RECALL LTR F23 - LOWER BALL JOINTS FOR MY 2005 JEEP LIBERTY ON JANUARY 8, 2007. FOUND OUT THAT RECALL ACTUALLY BEGAN SEPTEMBER 11, 2006. CALLED 4 DIFFERENT DEALERS IN MY AREA TO SCHEDULE REPAIRS, 6-8 MONTH WAIT AT HAYES CHRYSLER JEEP, 6 MONTH WAIT AT BUFORD MALL OF GA JEEP, ATLANTA JEEP DODGE STATED THAT THEY WERE NOT RECEIVING PARTS TO FIX THE VEHICLES FROM THE COMPANY, PREMIER CHRYSLER JEEP 6 MONTH WAIT. RIDICULOUS WHEN THE LETTER STATES "BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". I MADE CONTACT WITH DAIMLER CHRYSLER - WHICH STATED THEY COULD NOT HELP GETTING THE VEHICLE FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178505January 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACTED RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS. THE VEHICLE IS A 2004 CHRYSLER JEEP LIBERTY AND HAS APPROXIMATELY 45,000 MILES. THE CONTACT STATED SHE HAD AN APPOINTMENT SCHEDULED FOR 1/13/07, BUT THE PART DID NOT COME IN SO SHE HAS BEEN RESCHEDULED FOR 2/2/07. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES TO DATE. THE VIN WAS UNAVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178551January 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT STATED THAT SHE RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS ON HER 2004 CHRYSLER JEEP LIBERTY. THE DEALER HAS HAD TO CANCEL HER APPOINTMENT BECAUSE THE PART DID NOT ARRIVE. THE DEALER WILL CALL THE CONTACT WHEN THEY HAVE THE PART. THE VEHICLE HAS APPROXIMATELY 30000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178558January 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2003 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CALLED THE DEALERSHIP IN HER AREA AND, THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. NHTSA CAMPAIGN ID NUMBER : 06V288000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178566January 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL LETTER 06V288000 ON DECEMBER 23, 2006. THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND WAS TOLD THAT THE PARTS ARE ON BACK ORDER. THE CONTACT IS AWARE OF THE RISK INVOLVED AND THAT THE INCIDENT MAY CAUSE LOSS OF STEERING CONTROL AND CAN CAUSE A CRASH WITHOUT WARNING. THERE HAS BEEN NO FAILURE TO DATE. *NM THE REPAIRS HAVE BEEN MADE. UPDATED 02/22/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178583January 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS. THE CONTACT STATED THAT SHE CALLED THE DEALER ON OCTOBER 13, 2006 AND WAS TOLD THEY WOULD ORDER THE PART. THE CONTACT CALLED THE DEALER BACK 1/12/07 BECAUSE SHE WAS TOLD IT WOULD TAKE APPROXIMATELY 3 MONTHS TO GET THE PART, SHE WAS TOLD THAT THE PART HAD NOT BEEN ORDER. THE DEALER HAS TOLD THE CONTACT ONCE AGAIN THEY WILL CALL WHEN THE PART ARRIVES. THE VEHICLE HAS AN ODOMETER READING OF 54,146 MILES. THE CONTACT STATED THAT WHEN THE DRIVER APPLIES THE BRAKES OR WHEN THE STEERING IS TURNED LEFT OR RIGHT THERE IS A VIBRATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179553January 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
REGARDING RECALL F23 LOWER BALL JOINT. **CC THE CONSUMER WAS CONTACTED ABOUT THE RECALL ON SEPTEMBER 14, 2006. THE CONSUMER HAS NOT HAD THE RECALLED BALL JOINT REPLACED YET DUE TO LACK OF PARTS. THE CONSUMER FEELS 4 MONTHS IS AN EXCESSIVE AMOUNT OF TIME TO WAIT FOR RECALLED PARTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178386January 11, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT WOULD NOT RELEASE AND WOULD JAM SEAT BELT WOULD COME OPEN GOING DOWN THE ROAD THEN THE BUCKLE JAMMED OPEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178390January 11, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I OWN A 2006 JEEP LIBERTY CRD (DIESEL) I HAVE HAD PROBLEMS WITH MY JEEP DRIVING SAFE NOW SINCE I BOUGHT THIS TRUCK IN JAN 2006. MY TRUCK WILL SHUTTER AND ALMOST STALL ON A DAILY BASIS IN HEAVY TRAFFIC. AND BACK IN MAY 2006 MY WHOLE TRUCK STOPPED DEAD ON A LOCAL HIGHWAY AND WENT INTO A "LIMP" MODE BRINGING ME FROM A 45 MPH SPEED TO ABOUT 2-3 MPH IN A SECOND. I HAVE RESEARCHED THIS AND HAVE FOUND THAT THE ISSUE SEEMS TO BE IN A FAULTY TORQUE CONVERTER IN THE TRANSMISSION. I HAVE MEET SEVERAL OTHER PEOPLE ON THE INTERNET AND IN PERSON THAT HAVE ALL HAD THE SAME ISSUES. I HAVE TOLD MY DEALER ABOUT THIS WITH 0 OUTCOME OF A FIX, THERE IS A SERVICE BULLETIN FOR THE TRANSMISSION, BUT THIS HAS NOT HELPED EITHER. I ONLY HOPE THAT THE ISSUE DOES NOT HAPPEN WHILE IM ON THE INTERSTATE WITH MY WIFE, WITH THE SUDDEN SPEED LOSS AND LOCK UP OF MY REAR WHEELS I COULD ONLY HOPE THE CARS BEHIND ME COULD STOP IN TIME, COULD A LARGE SEMI THOUGH? THERE ARE MANY PEOPLE WITH THIS ISSUE AND ONLY DOING A SHORT INTERNET SEARCH WILL PROVE THIS. JUST SEARCH FOR LIBERTY CRD LOST TORQUE CONVERTER AND SEE WHAT YOU FIND. I HOPE THAT JEEP WILL HAVE A BETTER SOLUTION SOON FOR THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178403January 11, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2002 JEEP LIBERTY WITH AN ODOMETER READING OF 35000 MILES WHEN HE RECEIVED THE RECALL NOTICE 06V288000 FOR LOWER BALL JOINT. THE DEALER (ROMANO JEEP) WAS CONTACTED OVER A MONTH AGO, BUT THE CONTACT HAS NOT HEARD WHEN HE WILL HAVE HIS VEHICLE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178406January 11, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DAIMLER CHRYSLER IS NOT SENDING THE DEALERSHIP SUFFICIENT NUMBER OF PARTS TO REPAIR THE RECALLS. I'VE BEEN WAITING OVER A MONTH AND CALL PRACTICALLY EVERYDAY TO SEE IF A SHIPMENT OF THE "LOWER BALL JOINT" PARTS HAVE COME IN. MEANWHILE IT'S VERY UNSETTLING TO KNOW THAT MY STEERING CAN FAIL AT ANY MOMENT. PERHAPS DAIMLER CHRYSLER WOULD RATHER HEAR FROM MY SURVIVING FAMILY AND THEIR ATTORNEYS SHOULD ANYTHING HAPPEN TO ME DUE TO THEIR FAILING TO PROVIDE A REPLACEMENT TO AN INEXPENSIVE PART THAT COULD DIRECTLY BE THE CAUSE OF AN UNFORTUNATE ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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