Jeep Liberty Complaints

8,882 consumer complaints on file.

#10181142January 30, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THIS PROBLEM OCCURRED WHILE DRIVING ON THE FREEWAY. FIRST THE SPEEDOMETER STARTED GOING BACK AND FORTH BETWEEN 0 AND 60 THEN ALL ELECTRICAL POWER STARTING SHUTTING DOWN. HEADLIGHTS, INTERIOR LIGHTS AND ALL METERS STOPPED WORKING. THEN THE VEHICLE STARTED STALLING. THE VEHICLE IS NOT THAT OLD AND IT WAS THE COMPUTER THAT NEEDED TO BE REPLACED. I HAVE HEARD MANY PEOPLE COMPLAINING OF THIS AND THOUGHT I SHOULD MAKE SOMEONE AWARE OF IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181025January 29, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT RECEIVED RECALL NOTICE #06V288000 FOR THE 2004 JEEP LIBERTY CONCERNING LOWER BALL JOINTS ON DECEMBER 13, 2006. THE CONTACT'S LOWER BALL JOINT FAILURE WAS REPAIRED 5 MONTHS AGO. THE CONTACT'S RECALL NOTICE STATED THAT THE LOWER BALL JOINTS MUST BE REPAIRED AGAIN. SHE WAS NUMBER 84 ON THE WAITING LIST TO HAVE THE VEHICLE REPAIRED ,AND WAS CONCERNED WITH THE SAFETY RISK WHILE DRIVING THE VEHICLE. THE CONTACT STATED THAT SHE HAD TO PAY FOR AN ALIGNMENT TO REPLACE THE LOWER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181035January 29, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2003 JEEP LIBERTY, AND RECEIVED SAFETY RECALL 06V288000 . THE CONTACT COMPLAINED ABOUT THE LENGTH OF TIME IT TOOK TO GET THE SAFETY RECALL REPAIR ON THE LOWER BALL JOINTS DONE. THE CONTACT WAS TOLD THAT IT WOULD TAKE TWO MONTHS BEFORE THE DEALER WILL RECEIVE THE REPLACEMENT PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180884January 27, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
I RECEIVED A RECALL NOTICE AT THE END OF DECEMBER AND I PROCEEDED TO CALL THE LOCAL DEALER TO SCHEDULE AN APPOINTMENT TO GET THE VEHICLE TAKEN CARE. I CALLED THE END OF THE FIRST WEEK OF JANUARY AND WAS INFORMED BY THE PERSON AT THE DEALERSHIP THAT MY NAME WOULD PUT ON THE LIST AND THE PARTS TO BE ORDERED SINCE THEY DID NOT HAVE THEM IN STOCK. THE PERSON PROCEEDED TO INFORM THAT IT WOULD TAKE AWHILE AND THAT I WOULD CONTACTED WHEN THE PARTS CAME IN AND AN APPOINTMENT SCHEDULED THEN. TODAY IS JANUARY 27TH AND I HAVE NOT RECEIVED A CALL FROM THE DEALERSHIP IN GETTING MY VEHICLE SCHEDULED FOR SERVICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180890January 27, 2007
VEHICLE SPEED CONTROL
I WAS COMING TO A COMPLETE STOP AT A SPEED OF 30 MPH AND HAD MY FOOT ON THE BRAKE. THE ENGINE CONTINUED TO ACCELERATE WHILE I WAS PRESSING AS HARD AS I COULD ON THE BRAKE. THE CAR LURCHED FAR ENOUGH FORWARD TO HIT THE BUMPER OF THE CAR IN FRONT OF ME. THIS IS THE SECOND OF TWO OCCURRENCES. THE FIRST WAS SIMILAR IN NATURE. I WAS EXITING THE FREEWAY AFTER HAVING THE SPEED CONTROL ACTIVATED. I WAS COMING TO A STOP-THE VEHICLE VIOLENTLY ACCELERATED AND LURCHED UNEXPECTEDLY INTO THE INTERSECTION. LUCKILY, NO OTHER CAR WAS PRESENT. AGAIN, I PRESSED AS HARD AS I COULD, BUT THE VEHICLE CONTINUED TO ACCELERATE. I QUICKLY CHANGE TO NEUTRAL, WHERE THE ENGINE RAPIDLY REVVED TO OVER 6,000R PM'S. I AM NOT SURE WHAT I DID TO FINALLY MAKE IT STOP-TO FRIGHTENED TO REMEMBER!*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10180782January 26, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A 2004 JEEP LIBERTY THAT HAS BEEN INVOLVED IN SAFETY RECALL F23 (LOWER BALL JOINTS). I CALLED THE DEALERSHIP TODAY TO SCHEDULE MY CAR TO BE REPAIRED, AND THEY EXPLAINED THAT "WE CAN ONLY ORDER THREE OF THESE PARTS A WEEK" AND THAT IT MAY BE SOME TIME BEFORE THEY CAN REPAIR MY CAR. I WENT AHEAD AND ORDERED THE PART TODAY, BUT I FEEL THAT THEIR RESPONSE IS NOT ACCEPTABLE AND TIMELY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180854January 26, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2004 JEEP LIBERT. THE CONTACT RECIVED RECALL NHTSA RECALLM CAMPAIGN ID NUMBER : 06V288000CONCERNING LOWER BALL JOINTS. THE CONTACT CALLED A DEALERSHIP IN HIS AREA, AND THEY STATED THAT IT COULD TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP THE RECALL REPAIR SERVICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180726January 25, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECENTLY RECEIVED A LETTER ABOUT A LOWER BALL JOINT RECALL ON MY 2004 JEEP LIBERTY. ALTHOUGH THE MANUFACTURER FIXED THE RECALL I WAS INFORMED AT THE TIME OF SERVICE THAT I NOW HAVE TO SPEND $40 TO HAVE THE AUTOMOBILE ALIGNED DUE TO THE RECALL SERVICE. I CONTACTED CHRYSLER AND THEY INFORMED ME THAT THE RECALL DID NOT COVER THE ALIGNMENT ALTHOUGH THE ALIGNMENT WAS NEEDED BECAUSE OF THE SERVICE PERFORMED UNDER THE RECALL. I FEEL THAT ANY SERVICE NEEDED DUE TO A RECALL SHOULD BE PART OF THE RECALL . THANKS FOR YOUR HELP, JAMES JONES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180730January 25, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DAIMLER CHYRSLER RECALL F23. I RECEIVED THE RECALL LETTER FOR MY JEEP LIBERTY AROUND 11/10/06 AND CALLED THE DEALER TO SCHEDULE THE APPT. TO CORRECT THE PROBLEM APPROXIMATELY 11/20/06. I WAS TOLD AT THAT TIME THAT THERE WERE 30 PEOPLE IN FRONT OF ME AND THAT MY NAME WOULD BE PUT ON A LIST. I CALLED DECEMBER 18TH AND WAS TOLD THEY WERE WORKING THROUGH THE LIST AND IT WOULDN'T BE MUCH LONGER. I CALLED 01/25/07 (OVER 2 MONTHS LATER AND GOT THE SAME STORY). I QUESTIONED THE SERVICE MANAGER ABOUT THE DELAY AND HE STATED THAT JEEP WOULD ONLY GIVE THEM PARTS TO COMPLETE 3 VEHICLES A WEEK AND THAT I HAD 20 PEOPLE IN FRONT OF ME ON THE LIST. I ASKED HIM IF THEY HAD ONLY COMPLETE 10 VEHICLES SINCE 11/20/06 AND HE SAID YES. I AM CONCERNED BECAUSE THE RECALL LETTER SAYS STEERING CAN BE LOST WITHOUT WARNING AND BASED ON JEEP'S CURRENT PROGRESS IT MAY BE 4 OR 5 MORE MONTHS BEFORE THIS WORK IS COMPLETE. I DO NOT BELIEVE THIS RECALL IS BEING HANDLED IN A REASONABLE MANNER AND TIME FRAME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180753January 25, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY DAUGHTER IS DRIVING A 2002 JEEP LIBERTY, WITH A RECALL, F23-LOWER BALL JOINTS. I HAVE A PROBLEM WITH THE LENGTH OF TIME IT IS TAKING TO HAVE THIS FIXED. THE DEALER SAYS,THAT THEY HAVE TROUBLE GETTING THE PARTS TO REPAIR IT. HE SAID THAT SOME PEOPLE HAVE BEEN WAITING SINCE OCTOBER TO GET THE PARTS. IF CHRYSLER CARES ABOUT PEOPLES LIVES, THEY WOULD PRODUCE MORE PARTS, FASTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179550January 24, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WOULD LIKE TO MAKE A COMPLAINT CONCERNING THE LENGTH OF TIME ITWAS TAKING DAIMLER CHRYSLER TO MAKE THE SAFETY REPAIRS ON THE JEEP LIBERTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180584January 24, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT STATED THAT SHE RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINT ON THE 2004 CHRYSLER JEEP LIBERTY. THE CONTACT HAD AN APPOINTMENT FOR THE RECALL REPAIR, BUT THE PART DID NOT COME IN. THE DEALER ADVISED THE CONTACT THEY WILL NOTIFY HER WHEN THEY HAVE PART. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE. THE DEALER INFORMED THE CONTACT THEY WERE NOT GETTING THE PART IN ON A REGULAR BASIS. *AK UPDATED 02/22/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180599January 24, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2002 JEEP LIBERTY WHICH HAS A SAFETY RECALL 06V288000. THE CONTACT WOULD LIKE TO MAKE A COMPLAINT CONCERNING THE LENGTH OF TIME IT WAS TAKING DAIMLER CHRYSLER TO MAKE THE SAFETY REPAIRS ON THE LOWER BALL JOINT. *AK THE CONSUMER HAS MADE SEVERAL ATTEMPTS TO GET THE RECALL REPAIRS MADE TO NO AVAIL. UPDATED 02/13/07.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181597January 24, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CHRYSLER JEEP HAS A RECALL ON LOWER BALL JOINTS. CONSUMER CAN'T GET AN APPOINTMENT TO GET CAR FIXED. **NAR**CC THE CONSUMER HAD TO BE PUT ON A WAITING LIST BECAUSE THE PART WERE COMING IN 2-3 AT A TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179438January 23, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE REPLACEMENT OF THE LOWER BALL JOINT ON THE 2002 CHRYSLER JEEP LIBERTY. THE CONTACT STATED THAT SHE IMMEDIATELY CALLED THE DEALER TO SCHEDULE AN APPOINTMENT. THE CONTACT WAS TOLD THAT SHE COULD NOT BE PUT ON A WAITING LIST AND THAT IT WAS FIRST COME, FIRST SERVE BECAUSE IT IS A SAFETY PROBLEM. SHE WAS ALSO TOLD THAT IF SHE HAD AN APPOINTMENT AND SOMEONE CAME TO THE DEALER BEFORE SHE ARRIVED THEY WOULD BE GIVEN THE PART. THE CONTACT'S VEHIC HAS NOT EXPERIENCED ANY PROBLEMS AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179507January 23, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - CONTACT HAS A 2004 JEEP LIBERTY . THE CONTACT RECEIVED RECALL 06V288000 REGARDING THE BALL JOINT RECALL. THE CONTACT HAS CALLED A DEALERSHIP IN HER AREA, AND THEY STATED THAT THEY DID KNOW HOW LONG IT WILL TAKE TO SERVICE HER VEHICLE. THE CONTACT HAS HAD TO REPLACE THE LOWER BALL JOINT BEFORE ON MAY 06 AND WAS CONCERNED THAT IT CCOULD MALFUNCTION AGAIN. *AK UPDATED 03/07/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179521January 23, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
SAFETY RECORD F23-LOWER BALL JOINTS. I NOTIFIED THE LOCAL DEALER ON NOV 28, 2006 ABOUT THE LETTER. THEY TOLD ME IN A WEEK THEY RECEIVED WOULD THE PARTS. I'VE CALLED SEVERAL TIMES WITHOUT ANY RESULTS. AT THIS DATE JANUARY 23 2007 MY JEEP HAS NOT BEEN FIXED. THE PROBLEM IS WATER MAY ENTER INTO THE LOWER BALL JOINTS ON MY JEEP THIS CAN CAUSE THE BALL JOINT TO CORRODE AND SEPARATE .BALL JOINT SEPARATION CAN RESULT IN LOSS OF STEERING CONTROL AND CAUSE A CRASH WITHOUT PRIOR WARNING. I APPRECIATE ANY HELP ON THIS MATTER. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179314January 22, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONSUMER HAS A 2004 JEEP LIBERTY. THE CONSUMER RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINTS. CONSUMER HAS CONTACTED DEALERSHIP IN HER AREA. THEY STATED THAT THERE WAS A LONG WAITING LIST AND DIDN'T KNOW HOW LONG IT WOULD TAKE IN ORDER TO SET UP THE RECALL SERVICE. *AK UPDATED 2/22/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179315January 22, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECENTLY RECEIVED RECALL LETTER 06V288000 FOR THE 2004 CHRYSLER JEEP LIBERTY. SHE WAS TOLD THAT THE PART HAD BEEN ORDERED ON APPROXIMATELY DECEMBER 11, 2006 AND THEY WOULD CALL HER WHEN THE PART ARRIVED. THE CONTACT STATED SHE CALLED THE DEALER FOR AN UPDATE AND WAS TOLD THAT THE PERSON AT THE TOP OF THE LIST HAS BEEN WAITING FOR TWO MONTHS. THE DEALER COULD NOT GIVE THE CONTACT AN ESTIMATED TIME FOR WHEN THE LOWER BALL JOINT WILL BE AVAILABLE FOR HER VEHICLE. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS AT THIS TIME. *AK UPDATED 03/02/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179320January 22, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECALL ON BALL JOINTS. CALLED DEALER 12-27-06 TOLD THEY DO 3 CARS A WEEK ON RECALLS. I CALLED ON 1-22-07 TO FIND OUT HOW MUCH LONGER BEFORE MINE WOULD BE REPAIRED THEY CANNOT GET THE PARTS FROM DAIMLER CHRYSLER TO TAKE CARE OF THE ONES THEY HAVE. I CALLED DAIMLER CHRYSLER BUT ALL I RECEIVED A RECORDING AND COULD NOT PROCESS ANY COMPLAINT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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