Jeep Liberty Complaints

8,882 consumer complaints on file.

#10182690February 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CUSTOMER RECEIVED A RECALL F23 FROM DAIMLER CHRYSLER AND CUSTOMER HAS AS CONCERNS**CC THE CONSUMER WAS PLACED ON A LIST FOR THE RECALL. THE MANUFACTURER WAS SENDING OUT VERY FEW PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182313February 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT HAS A 2002 JEEP LIBERTY. RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINT. THE CONTACT CALLED THE DEALERSHIP IN HIS AREA SINCE NOVEMBER 2006, AND AT THAT TIME THEY STATED THAT IT COULD TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. THE CONTACT STILL HAS NOT RECEIVED A CALL BACK FROM THE DEALERSHIP. CURRENT AND FAILURE MILEAGE WERE 49000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182325February 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DAIMLERCHRYSLER SAFETY RECALL F23 - LOWER BALL JOINTS THE SAFETY RECALL WAS ISSUED AND DAIMLER CHRYSLER HAS FAILED TO SUPPLY THE NECESSARY PARTS FOR THE REPAIR. THEY NEW OF THIS RECALL FOR MONTHS PRIOR TO THE FORMAL NOTIFICATION. THEIR FAILURE TO EVALUATE AND SUPPLY THE APPROPRIATE PARTS FOR THIS RECALL IS NEGLIGENT AND UNACCEPTABLE. I HAVE TO WAIT 6 WEEKS TO GET THE PARTS TO REPAIR THIS SAFETY DEFECT. THIS CORPORATION SHOULD BE ASHAMED OF THESE PRACTICES AND DO WHATEVER NECESSARY TO ENSURE THE IMMEDIATE DEMAND FOR THE PARTS IS SUPPORTED. THIS COMPANY NEW THE NUMBER OF VEHICLES INVOLVED IN THIS RECALL AND TO NOT BE PRODUCING IN ADVANCE AT A NECESSARY SPEED TO MEET THIS DEMAND IS UNACCEPTABLE SAFETY PRACTICES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182274February 11, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY
IN DEC 2006 I RECEIVED AND SAFETY RECALL F23 WITH A REQUEST TO REGISTER WITH THE DEALER FOR A PROBLEM THAT - QUOTE: ...CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. SERIOUS _ SERIOUS ENOUGH FOR ME TO BE CONCERNED. I USE THIS CAR NOT ONLY TO GO TO WORK EVERY DAY BUT ALSO TO TRANSPORT MY CHILDREN TO EVENTS AND SO ON. YET THE SERVICE MANAGER AT PATRICK-JEEP, ROCHESTER, NY SAYS THAT I AM ON A WAITING LIST (SINCE DEC 2006) BUT HE IS NOT ABLE TO GET ME IN BECAUSE CHRYSLER HAS NOT ISSUED ANY PARTS TO CORRECT THIS PROBLEM!? I FIND THIS UNACCEPTABLE, THAT AFTER A RELEASE OF A RECALL, THE PARTS FOR THE NECESSARY REPAIR ARE NOT AVAILABLE. IS THERE ANY OUTLOOK TO GET THIS FIXED IN THE NEAR FUTURE? WILHELM NAGEL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182279February 11, 2007
ENGINE AND ENGINE COOLING:ENGINE
ALL MAINTENANCE DONE AS PER JEEP'S REQUIREMENTS. 3.7 V6 HEAD GASKET BLEW AT 128,500 NEEDED TO REPLACE ENGINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182066February 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT STATED THAT HE RECEIVED A RECALL LETTER ON 12/12/06 FOR HIS 2004 JEEP LIBERTY FOR THE LOWER BALL JOINTS. HE WAS CONTACTED BY THE DEALERSHIP, SMITH CAIRNS JEEP, ON 01/28/07 AND MADE AN APPOINTMENT FOR 02/09/07. THE CONTACT STATED THAT HE WAS CALLED THAT MORNING AND THE DEALERSHIP INFORMED HIM THAT THE BALL JOINTS FOR HIS VEHICLE WERE NOT IN. THE CONTACT STATED THAT THIS HAS TAKEN TOO LONG FOR THE REPAIRS. THERE HAVE BEEN NO FAILURES TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182079February 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A RECALL NOTICE FOR MY 2004 JEEP LIBERTY IN THE MAIL IN DECEMBER (SAFETY RECALL F23 - LOWER BALL JOINTS). I ADMIT, IT TOOK A BIT FOR ME TO CALL TO MAKE MY APPOINTMENT TO GET THE CAR FIXED BECAUSE OF PERSONAL ISSUES. I CALLED MY LOCAL JEEP DEALER ON 2/5/07 AND WAS TOLD THERE WAS A WAIT OF AT LEAST 150 PEOPLE AHEAD OF ME BECAUSE THEY ARE ONLY SHIPPED 3 OF THE PARTS THAT NEED TO BE REPLACED A WEEK. AT THAT RATE, IT WILL TAKE ME, AND MANY OTHER PEOPLE, ALMOST A YEAR TO GET MY CAR REPAIRED! THE WOMAN EVEN TOLD ME THAT THE WAIT THERE WAS ONE OF THE SHORTER ONES IN THE AREA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182085February 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT STATED RECEIVED RECALL 06V288000 ON 09/2006 FOR A 2003 JEEP LIBERTY RECALL ON LOWER BALL JOINTS. THE CONTACT STATED THAT AS OF TODAY SHE STILL HADN'T RECEIVED THE REPAIRS ON THE VEHICLE. THE VEHICLE WAS HAVING STEERING PROBLEMS, AND WAS MAKING A LOUD NOISE UNDER THE HOOD. SHE HAD CONTACTED THE DEALERSHIP ON NUMEROUS OCCASIONS, AND THEY STATED THAT THE PART WAS STILL NOT IN. THE DEALERSHIP HAD INFORMED HER THAT THERE WAS A LONG WAITING LIST, AND SINCE SHE HADN'T PURCHASE THE VEHICLE FROM THAT PARTICULAR DEALERSHIP, SHE MAY HAVE TO WAIT A LITTLE LONGER. THE CURRENT MILEAGE WAS 50000. THERE HAS BEEN NO FAILURE TO DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182125February 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTAC RECEIVED AQ RECALLREGARDING BALL JOINT FOR THE 2004 JEEP LIBERTY, CURRENT MILEAGE WAS 32000 . THE CONTACT COMPLAINED THAT IT WAS TAKING TOO LONG FOR THE RECALL TO BE REMEDIED. THERE HAD BEEN NO FAILURE TO DATE.8AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182170February 9, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
PASSENGER SIDE LOCKS INOPERABLE. WHEN CLICKING REMOTE KEYLESS ENTRY DOOR LOCKS WOULD LOCK AND UNLOCK CONTINUOUSLY FOR UP TO TEN SECONDS. I FEEL THIS EVENTUALLY LED TO THE LOCK MOTOR BURNING OUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181971February 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT CALLED REGARDING RECALL 06V288000 FOR THE 2002 JEEP LIBERTY CONCERNING THE LOWER BALL JOINTS. THE CONTACT STATED HE HAS BEEN WAITING APPROXIMATELY 1 1/2 MONTHS FOR THE LOWER BALL JOINT PART. THE DEALER ADVISED THE CONTACT HE WILL BE CALLED WHEN THE PART ARRIVED. THE VEHICLE HAS APPROXIMATELY 62,000 MILES. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE TO DATE. *AK UPDATED 2/27/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181981February 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED A RECALL NOTICE FROM DEALER BACK IN OCTOBER 2006 FOR FRONT SUSPENSION LOWER BALL JOINTS. CALLED TO MAKE AN APPOINTMENT AND THEY SAID IT WOULD BE A LONG TIME TO GET THE PARTS AND THEN I HAD TO BE ON A WAIT LIST. HAD NOT HEARD BACK AS OF FEBRUARY 2007, SO I CALLED THE DEALERSHIP AGAIN AND THEY SAID THE SAME THING AND THEY WOULD CALL ME WHEN THEY GOT THE PARTS. IT'S GOING ON 3+ MONTHS...I HAVE HAD THIS SAME RECALL IN THE PAST AND THEY WERE VERY PROMPT ABOUT IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181844February 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT STATED THAT HE HAS A 2002 JEEP LIBERTY , AND RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS. HE CALLED THE DEALER TO MAKE AN APPOINTMENT AND THE DEALER STATED THAT CHRYSLER WAS ONLY GIVING OUT THREE (3) PARTS PER WEEK AND HE FELT THAT THAT WAS NOT ACCEPTABLE. THE VEHICLE HAS NOT HAD A FAILURE TO DATE. THE CURRENT MILEAGE WAS 62000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181858February 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECALL LOWER BALL JOINTS FOR 2004 JEEP LIBERTY JUST GOT OFF THE PHONE WITH A SERVICE DEPT. REPRESENTATIVE FROM CHRYSLER RT. 130 INFORMED ME THAT HE IS ONLY RECEIVING A SMALL SHIPMENT OF BALL JOINTS A WEEK. I HAVE BEEN PLACED ON A WAITING LIST. I ALSO INFORMED THE REP. THAT MY JEEP WAS MAKING A FRONT END NOISE..*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181888February 7, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
I OWN A 2005 JEEP LIBERTY IT HAS 30000 MILES ON IT .. WAS DRIVING ONE DAY AND I HEARD BACK BRAKES SQUEALING ... EVERY TIME I PUT ON BRAKES THE SQUEAL GOT WORSE AD THE BRAKE PEDAL GOT LOWER AND LOWER... CALLED THE DEALER AND THEY ADV ME BRAKES ARE NO LONGER UNDER WARRANTY AFTER 12000 MILES AND A DIAGNOSTIC WOULD COST $59.99 ... I TOOK THE CAR TO A MIDAS AUTOMOTIVE SHOP AND THEY DISCOVERED THE PROBLEM WAS WITH THE CALIPER ... IT HAD SEIZED THE LEFT REAR BRAKE PADS AND ROTORS AND A PISTON IN THE CALIPER WAS COMPLETELY LOCKED MAKING THE BRAKE UNABLE TO UNLOCK PROPERLY ANT THAT IS WHERE THE GRINDING NOISE WAS COMING FROM... THE CALIPER WAS DAMAGED AND THE CALIPER AS WELL AS THE BRAKE PADS AND ROTORS WERE REPLACED ... (ALL PARTS WERE RECOVERED) THE LEFT REAR WHEEL HAD RUST DAMAGE DUE TO THE FLAKING OF THE BRAKE PARTS ... WHEN THESE THINGS WERE EXPLAINED TO THE DEALER HE ADVISED THAT THE CALIPER WAS COVERED UNDER WARRANTY BUT I WOULD HAVE TO CALL CHRYLSER TO GET A REFUND... WHEN I CALLED CHRYLSER AND SPOKE W/ KATHY (SENIOR STAFF AGENT) AND STEVEN(FLOOR SUPERVISOR) @ 800-521-9922- THEY REFUSED TO BELIEVE THIS PROBLEM HAPPENED ...SAYING A CHRYSLER DEALER WAS THE ONLY ONES WHO WOULD BE ABLE TO DIAGNOSE THIS TYPE OF PROBLEM PROPERLY ... THEY WOULD NEED ONE OF THEIR CERTIFIED TECH'S TO WITNESS THIS TYPE OF PROBLEM... I ADVISED THEM I HAVE ALL THE PARTS AND THEY REFUSED TO DO ANYTHING OR ADMIT THERE WAS A PROBLEM...(THEY REFUSED TO GIVE A REFUND BECAUSE THE WORK WAS NOT DONE AT A CHRYSLER DEALER) THEY ALSO ADVISED ME TO CALL THE DEALER BECAUSE THE MISUNDERSTANDING CAME FROM THEM.,.. I AM WRITING YOU WITH THIS COMPLAINT BECAUSE I FEEL IT NEEDS TO BE KNOWN THAT MAJOR BRAKE PARTS WEAR OUT ON A SUV AFTER 30000 MILES AND THIS NEEDS TO BE INVESTIGATED... *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182673February 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, PARKING BRAKE, SUSPENSION
2005 JEEP LIBERTY SPORT WITH CONCERNS ABOUT RECALL ON LOWER BALL JOINT**CC THE CONSUMER WAS UPSET THAT KNOW ONE AT HER LOCAL DEALERSHIP MENTIONED THE RECALL ON THE LOWER BALL JOINTS, DESPITE THE FACT SHE HAD BEEN THERE SEVERAL TIRES TO HAVE HER VEHICLE SERVICED. THE EMERGENCY BRAKE DID NOT HOLD, THE DEALER ADJUSTED THE PARKING BRAKE. THE VEHICLE WOULD PULL TO THE LEFT, THE DEALER PERFORMED AN ALIGNMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182667February 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY WITH A SAFETY RECALL FOR THE LOWER BALL JOINTS.**CC THE CONSUMER INDICATED THAT THE DEALER FAILED TO FULFILL IT'S OBLIGATION PERTAINING TO RECALL F23 FOR THE LOWER BALL JOINTS. THE CONSUMER DROPPED HIS VEHICLE OFF IN THE MORNING TO HAVE THE BALL JOINTS REPLACED. WHEN HE ARRIVED AT THE DEALER TO PICK UP HIS CAR HE WAS TOLD THAT THEY RAN OUT OF LOWER BALL JOINTS. THE CONSUMER LATER FOUND OUT THAT THEY WOULD NOT BE RECEIVING ANY MORE BALL JOINTS FOR SOME TIME. THE CONSUMER RETRIEVED HIS VEHICLE FROM THE DEALER . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182666February 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY RECALLED FOR BALL JOINT SEPARATION**CC THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THAT IT WOULD BE ABOUT TWO WEEKS BEFORE PARTS WOULD BECOME AVAILABLE. THE CONSUMER WAS TOLD THAT HE WOULD BE CONTACTED WHEN THE PART ARRIVED. FOUR WEEKS WENT BY AND THE PARTS STILL HADN'T ARRIVED. THE CONSUMER WAS DISAPPOINTED TO LEARN THAT THE DEALER ISN'T REALLY SURE WHEN THEY WILL RECEIVED THE PARTS FROM THE MANUFACTURER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181762February 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE RECEIVED A SAFETY RECALL F23 - LOWER BALL JOINTS ON MY 2004 JEEP LIBERTY. WHEN I CALLED THE LOCAL DEALERSHIP, AS INSTRUCTED, I WAS TOLD THE WAIT TO GET THIS PROBLEM FIXED WOULD BE MONTHS BECAUSE DAIMLERCHRYSLER IS ONLY SENDING THE DEALERSHIP 3 - 5 UNITS OF REPLACEMENT PARTS PER WEEK, NOT THE HUNDREDS THAT ARE NEED. THIS SEEMS VERY NEGLIGENT ON THE MANUFACTURER'S PART AND I WOULD HOPE THAT THEY COULD BE FORCED TO SPEED UP THIS PROCESS. I FEEL UNSAFE DRIVING MY VEHICLE UNTIL IT IS FIXED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181770February 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY DEALER HAS NOT REMEDIED THE PROBLEM YET. I HAVE CALLED TO BRING IN MY VEHICLE I WAS PLACED ON A LIST. I RECEIVED THIS NOTICE BACK IN NOVEMBER I IMMEDIATELY CALLED. IM STILL WAITING TO HAVE MY VEHICLE REPAIRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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