Jeep Liberty Complaints

8,882 consumer complaints on file.

#10183112February 21, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE DRIVING MY JEEP ON THE INTERSTATE WITH THE LIGHTS ON -- MY ABS LIGHT AND BRAKE LIGHT ILLUMINATED, THIS WAS FOLLOWED BY MY SPEEDOMETER WAVING UP AND DOWN (FOR EXAMPLE I STOPPED AND THE SPEEDOMETER WAS BOUNCING FROM 0 TO 100 MPH), FOLLOWED BY THE CHECK ENGINE LIGHT ILLUMINATING AND THEN SOMETIME IN THERE I REALIZED THE ODOMETER, BOTH IN THE DASHBOARD INSTRUMENT PANEL AND IN THE OVERHEAD INSTRUMENT PANEL STOPPED WORKING. I HAVE DONE RESEARCH ON THIS ISSUE VIA THE INTERNET AND THIS SEEMS TO BE A FAIRLY POPULAR ISSUE DUE TO WIRE SHORTS. I HAVE ALREADY REPLACED THE SPEED SENSOR UNDER THE REAR AXLE JUST TO HAVE THE JEEP DO IT AGAIN IN ABOUT 10 MINUTES OF IN CITY DRIVING WITH JUST ONE PERSON IN THE VEHICLE, AND NOW THE JEEP IS HEADED TO THE SHOP. I AM UNSURE IF THE ABS SYSTEM IS WORKING PROPERLY DURING THIS TIME WHICH IS HAZARDOUS, NOT TO MENTION THE ODOMETER ISN'T RUNNING WHICH IS ILLEGAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183142February 21, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED A RECALL FOR JEEP LIBERTY FOR LOWER BALL JOINT, ON THE RECALL IT STATES "THIS CAN CAUSE THE BALL JOINT TO CORRODE AND SEPARATE. BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING." I CALLED THE DEALER AND THE PARTS ARE ON 3-6 MONTH BACK ORDER. I WOULD THINK SOMETHING THIS DANGEROUS WOULD NOT BE DELAYED THIS LONG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183147February 21, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2006 JEEP LIBERTY. SHE RECEIVED SEVERAL RECALL NOTICES FOR THE SUPSPENSION, LOWER CONTROL ARM. THE CONTAC T FOLLOWED UP WITH THE DEALER THREE TO 4 WEEKS AGO, AND WAS TOLD THAT SHE WAS NUMBER14 ON THE LIST. THE OWNER WAS CONCERNED ABOUT THE SAFETY RISK AND POSSIBILITY OF THE FAILURE THA TCOULD RESULT IN A CRASH. THE CURRENT MILEAGE WAS 9,800. THERE HAD BEEN NO FAILURE TO DATE.*AK UPDATED 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183156February 21, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT CALLED REGARDINGTHE 2006 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 ON 2/21/06. THE CONTACT WAS PUT ON A WAITING LIST, HE WAS NUMBER 171. THE CONTACTWAS CONCERNED WITH THE SAFETY OF DRIVING THE VEHICLE. THE CONTACT CALLED FOUR OTHER LOCAL CHRYSLER DEALERS AND WAS NOT OFFERED TO BE PUT ON A WAITING LIST. THE CONTACT WAS TOLD THAT THE LOWER BALL JOINT WAS ON BACK ORDER. THE VEHICLE MILEAGE WAS 15,000. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183018February 20, 2007
SUSPENSION:FRONT
SAFETY RECALL NOTICE ON 2004 JEEP LIBERTY FOR LOWER BALL JOINT REPLACEMENT. I CONTACTED A JEEP DEALERSHIP ON 1-8-2007 AND WAS TOLD I WOULD BE PUT ON A LIST FOR REPLACEMENT. TODAY 2-20-2007 I'M BEING TOLD THE SAME THING, WE HAVE YOU ON THE LIST. THIS CONCERNS ME BECAUSE WE ARE OLDER PEOPLE AND BALL JOINT FAILURE COULD BE FATAL TO US. I FEEL THAT SIX WEEKS IS ENOUGH TIME FOR THEM TO FIX THIS PROBLEM. THANKS FOR YOUR ATTENTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183052February 20, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL* - THE CONTACT CALLED REGARDING THE 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000. THE CONTACT WAS ON A WAITING LIST FOR THE LOWER BALL JOINT. THE CONTACT HAD BEEN WAITING FOR APPROXIMATELY 2 MONTHS. THE CONTACT HAD STEERING PROBLEMS WHEN THE VEHICLE WAS IN THE FOUR WHEEL DRIVE MODE. THE CURRENT MILEAGE WAS APPROXIMATELY 7400. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183099February 20, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE ON OCTOBER 4, 2006. THE CONTACT TRAVELED 90 MILES ONE WAY, AND HE TOLD THE DEALER THAT THE VEHICLE WASN'T DRIVING NORMALLY. THE CONTACT REPLACED 2 SETS OF TIRES ,AND HAD SEVERAL ALIGNMENTS, WHICH HAD BEEN UNSUCCESSFUL IN CORRECTING THE STEERING FAILURE. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT CALLED THE DEALER ON SEVERAL OCCASIONS TO FOLLOW UP AND SCHEDULE AN APPOINTMENT. HOWEVER, HE WAS ADVISED THAT THERE WAS NO WAITING LIST, AND AFTER SEVERAL ATTEMPTS, INCLUDING CALLING THE MANUFACTURER AN APPOINTMENT WAS SCHEDULED. THE CONTACT RECEIVED A CALL FROM THE DEALER STATING THE APPOINTMENT WAS CANCELLED, AND THE PARTS WERE ON BACK ORDER WHEN SPEAKING WITH A DIFFERENT MECHANIC. HE WAS TOLD THE PARTS WERE AT THE DEALER AND TO BRING THE VEHICLE IN FOR REPAIR ON THE FOLLOWING DAY. THE CONTACT RECEIVED A VOICE MAIL THE DAY BEFORE HIS SCHEDULED APPOINTMENT STATING THAT THE PARTS WERE ON BACK ORDER. THE VEHICLE WASN'T STEERING PROPERLY, AND HADN'T DRIVEN NORMALLY FOR QUITE SOME TIME. THE CONTACT STATED THE SPEED WASN'T A FACTOR, AFTER DRIVING 5 MILES OR MORE THE VEHICLE DID NOT STEER PROPERLY. THE CURRENT AND FAILURE MILEAGE WERE BOTH 58000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182962February 19, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE GOTTEN NUMEROUS NOTICES REGARDING THE LOWER BALL JOINTS ON MY 2004 JEEP LIBERTY SAYING THEY CAN CORRODE OR SEPARATE AND RESULT IN LOSS OF STEERING. I'VE BEEN CALLING THE DEALER I USE (MANCARI'S OF ORLAND HILLS) SINCE NOVEMBER 2006 TO GET THIS FIXED AND I KEEP GETTING TOLD THE PARTS ARE BACKORDERED, OR THEY ARE ONLY GETTING A COUPLE IN AT A TIME AND I AM ON A WAITING LIST! THIS HAS BEEN GOING ON FOR 3 MONTHS!! IF THIS CAN CAUSE A CRASH WHY ARE THE PARTS NOT BEING MADE AVAILABLE? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182969February 19, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FAILURE OF DAIMLER CHRYSLER AND LOCAL DEALER TO REMEDY A RECALL WITHIN A REASONABLE TIME. AFTER 2 1/2 MONTHS THEY SAY IT WILL BE 2-3 MORE WEEKS BEFORE PARTS ARE AVAILABLE. I THOUGHT THE RECALL NOTICE SAID THE CAR COULD CRASH WITHOUT PRIOR WARNING. WHEN I CALLED AGAIN TODAY I WAS TOLD TO WAIT ANOTHER 2-3 WEEKS! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182882February 18, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED SAFETY RECALL NOTICE BACK IN NOVEMBER 2006. ALL DEALERSHIPS IN THE AREA DO NOT CARRY PARTS THAT NEED TO BE REPLACED. PARTS ARE CLAIMED TO BE BACK-ORDERED. IF THEY SEND OUT SAFETY RECALL NOTICES, DEALERSHIPS SHOULD BE CARRYING REPLACEMENT PARTS!! NO INJURIES YET, BUT JUST WAITING FOR SOMETHING TO HAPPEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183714February 16, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2002 JEEP LIBERTY WITH CONCERNS ABOUT RECALL ON FRONT SUSPENSION LOWER BALL JOINTS**CC THE CONSUMER STATED THE RIGHT BALL JOINT FELL OFF THE VEHICLE ON THE RIGHT SIDE AND CAUSED DAMAGE TO THE VEHICLE PRIOR TO THE RECALL. THE CONSUMER THEN RECEIVED A RECALL REGARDING THE BALL JOINTS, WHEN HE WENT TO THE DEALER TO HAVE OTHER WORK DONE, HE INQUIRED ABOUT THE RECALL AND WAS TOLD HE WOULD BE PLACED ON A LIST. THE CONSUMER STATED WHILE DRIVING, THERE WAS A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE AND SUSPECTED THERE MIGHT BE A PROBLEM WITH THE BALL JOINTS AGAIN. THE CONSUMER WAS INFORMED THE BALL JOINTS ON BOTH SIDES HAD FAILED AND ADDITIONAL DAMAGE WAS DONE TO THE KNUCKLE. THE VEHICLE WAS REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183720February 16, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY SPORT WITH CONCERNS ABOUT RECALL F23 -LOWER BALL JOINTS CUSTOMER WANTS TO BE COMPENSATED FOR DAMAGE**CC THE CONSUMER ONLY RECEIVED REIMBURSEMENT FOR THE TWO DEFECTIVE BALL JOINTS. THE CONSUMER WANTS TO BE COMPENSATED FOR THE DAMAGE TO THE VEHICLE. THE AXLE ASSEMBLY, A-ARMS AND SWAY BARS WERE DAMAGED AS A RESULT OF THE FAULTY BALL JOINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182646February 15, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECENTLY RECEIVED NOTIFICATION OF A SAFETY RECALL FOR MY 2004 JEEP LIBERTY WITH REGARD TO THE LOWER BALL JOINTS. THE PROBLEM IS THAT WATER MAY ENTER INTO THE FRONT SUSPENSION LOWER BALL JOINTS ON MY JEEP. THIS CAN CAUSE THE BALL JOINT TO CORRODE AND SEPARATE. BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. I CONTACTED MY DEALERSHIP IN ORDER TO GET THE PART ORDERED AND LINE UP AN APPOINTMENT TO HAVE THE REPAIRS COMPLETED. THE DEALERSHIP WAS CONTACTED ON 01/24/07..THE DAY AFTER I FIRST RECEIVED NOTIFICATION OF THE SAFETY ISSUE. THEY INFORMED ME THAT THEY WOULD ORDER THE PART AND CALL ME TO SET UP AN APPOINTMENT TO AS SOON AS THE PART CAME IN. I HAD NOT HEARD FROM THE DEALERSHIP, SO I CALLED THEM ON 02/13/07 TO INQUIRE ABOUT THE "ORDERED" PART. THERE WAS NO RECORD OF A PART BEING ORDERED. THEREFORE, I PLACED THE ORDER AGAIN ON THAT DAY AND ASKED IF SOMEONE COULD CALL ME BACK TO GIVE ME AN IDEA OF WHEN I COULD BE SCHEDULED FOR AN APPOINTMENT AND HOW LONG IT WOULD TAKE FOR THE PART TO COME IN. I HAVE NOT BEEN CONTACTED SINCE THAT LAST CALL. I WAS TOLD BY THE PHONE ATTENDANT AT THE DEALERSHIP THAT THE MANUFACTURER IS ONLY SENDING THE SERVICE AREA 3 BALL JOINTS AT A TIME--AND THAT IS WHY ITS TAKING SO LONG FOR ME TO BE SERVICED. I ASKED THE ATTENDANT HOW SERIOUS WAS THIS RECALL AND IF I WAS IN ANY DANGER. SHE ASKED ME IF MY CAR WAS OPERATING PROPERLY AND I TOLD HER YES TO MY KNOWLEDGE IT WAS, AND SHE TOLD ME THAT I WAS PROBABLY OK. I WOULD REALLY LIKE TO KNOW WHY IT IS TAKING SO LONG TO HAVE MY CAR SERVICED AND SHOULD THE DEALERSHIPS BE TAKING SUCH A CAVALIER APPROACH TO THIS RECALL? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182547February 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE DRIVER CALLED THE DEALER IN DECEMBER TO SCHEDULE AN APPOINTMENT RE GARDING RECALL 06V288000. THE DEALER STATED IN JANUARY THAT THEY ONLY RECEIVED 4 LOWER BALL JOINTS , AND THAT SHE WAS NUMBER 36 ON THE WAITING LIST. THE CONTACT DROVE 80 MILES PER DAY OR MORE ON THE EXPRESSWAY AND WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED. THE CURRENT VEHICLE MILEAGE WAS 80,000. THERE WERE NO OTHER FAILURES AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182425February 13, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED A RECALL NOTICE (F23) FOR MY 2004 JEEP LIBERTY TO REPLACE LOWER BALL JOINTS. CALLED DEALER ON 12/15/06 AND WAS ADVISED THAT THERE WAS A TWO TO THREE MONTH WAITING LIST AS PARTS WERE NOT AVAILABLE. VEHICLE FAILED NYS ANNUAL INSPECTION ON JANUARY 13,2007. NO LOCAL DEALER COULD MAKE REPAIR AS PARTS WERE NOT AVAILABLE. VEHICLE WAS REPAIRED AT MY EXPENSE WITH AFTERMARKET PARTS. I CONTACTED DAIMLER CHRYSLER AND WAS ADVISED THAT THE REPAIR WOULD NOT BE REIMBURSED AS IT WAS NOT DONE AT A DAIMLER CHRYSLER REPAIR SHOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182430February 13, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WE HAVE BEEN WAITING ALMOST 2 MONTHS FOR REPAIRS ON OUR 2004 JEEP LIBERTY RENEGADE FOR SAFETY RECALL F23 - LOWER BALL JOINTS. SINCE WATER MAY ENTER INTO THE FRONT SUSPENSION CAUSING BALL JOINT SEPARATION, WE ARE AT RISK OF LOSING STEERING CONTROL WHICH COULD "RESULT IN A CRASH WITHOUT PRIOR WARNING" (AS DESCRIBED IN NOTIFICATION CODE F23 FROM DAIMLER CHRYSLER). WE HAVE BEEN ON THE WAITING LIST AT 2 SEPARATE DEALERSHIPS SINCE MID-DECEMBER AND BOTH HAVE TOLD US THAT THE PARTS ARE NOT BEING SENT FAST ENOUGH FROM DAIMLER CHRYSLER, PROLONGING OUR EXPOSURE TO AN UNSAFE SITUATION. I DO NOT FEEL COMFORTABLE DRIVING MY FAMILY AROUND KNOWING THAT THIS PUBLICIZED PROBLEM IS NOT BEING REMEDIED WITHIN A REASONABLE AMOUNT OF TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182469February 13, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DAIMLER CHRYSLER SAFETY RECALL F23-LOWER BALL JOINTS; EVERY TIME I CALL THE DEALERSHIP ABOUT HOW LONG IT WILL BE, THE TIME FRAME JUST CONTINUES TO GET LONGER. LAST TIME I CALLED WAS 1/9 AND WAS TOLD ANOTHER MONTH. TODAY, 2/13, I WAS TOLD I AM 24TH IN LINE AND THEY ONLY GET 2 SETS PER WEEK SO I AM LOOKING AT 12 MORE WEEKS. THIS IS ABSOLUTELY RIDICULOUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182517February 13, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A 2003 JEEP LIBERTY THAT HAS BEEN RECALLED FOR THE LOWER BALL JOINTS. THE RECALL WAS ISSUED IN SEPTEMBER 2006. THE RECALL STATES OF THE IMPORTANCE OF REPLACING THE BALL JOINTS. BUT THE PROBLEM IS THAT THE DEALERS CAN'T GET THE PARTS TO FIX THE PROBLEM. I HAVE BEEN ON A "WAITING LIST" FOR SEVERAL WEEKS NOW, AND STILL AM ABOUT THE 40TH PERSON DOWN THE LIST TO HAVE THIS SERVICE PERFORMED. THE RECALL STATES THAT A CRASH COULD OCCUR WITHOUT WARNING. I REALIZE NOT ALL VEHICLES MAY BE AFFECTED, BUT HOW DO WE KNOW IF OUR VEHICLE IS SAFE? I COULD UNDERSTAND A FEW DAYS OR A COUPLE OF WEEKS TO ORDER A PART, BUT THE LONGER IT TAKES, THE SAFETY OF MY VEHICLE PUTS MY LIFE IN JEOPARDY, AS WELL AS OTHERS ON THE ROAD. I DON'T UNDERSTAND WHY THIS IS TAKING SO LONG ON SUCH AN IMPORTANT MATTER. IT COULD TAKE MONTHS FOR MY DEALER TO FIX MY VEHICLE, AND I AM SURE THERE IS A LONG LIST AFTER MY NAME. IT SEEMS LIKE THE SAFETY OF MYSELF, AND OTHER JEEP CONSUMERS IS NOT BEING TAKEN SERIOUSLY. SO WHY DO THEY SEND OUT RECALLS IF THEY CAN'T GET THE PROBLEM FIXED? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182523February 13, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY VEHICLE, A 2004 JEEP LIBERTY, HAS BEEN SAFETY RECALLED (F23) FOR LOWER BALL JOINT REPLACEMENT. ALTHOUGH I HAD HEARD OF THE RECALL IN FALL OF 2006 MY DEALER WOULD NOT TAKE ACTION UNTIL I RECEIVED FORMAL NOTIFICATION OF THE RECALL WHICH I RECEIVED IN EARLY JANUARY 2007. SHORTLY AFTER RECEIVING THE RECALL NOTICE I CONTACTED MY DEALER TO MAKE AN APPOINTMENT. DEALER INFORMED ME THAT PARTS WERE ON ORDER AND NOT EXPECTED FOR AT LEAST A MONTH. MY NAME WAS ADDED TO A WAIT LIST. I CONTACTED THE DEALER TODAY AND WAS INFORMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL MAY 2007. I FEEL THIS IS AN UNREASONABLE TIME TO CORRECT WHAT DAIMLERCHRYSLER CHARACTERIZES AS A CONDITION THAT "CAN RESULT IN A LOSS OF STEERING CONTROL AND CAN CAUSE A CRASH WITHOUT PRIOR WARNING". AND I'M SUPPOSED TO KEEP DRIVING IT? *NM UPDATED*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182385February 12, 2007
AIR BAGS
UNDER SNOWY CONDITIONS VEHICLE SLID OFF HIGHWAY AT 60 MPH AND STRUCK TREE. AIRBAG PARTIALLY DEPLOYED AND CAUGHT FIRE. SUSTAINED 2ND AND 3RD DEGREE BURNS. TAKEN BY AMBULANCE FROM SCENE. *JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0

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