Jeep Liberty Complaints

8,882 consumer complaints on file.

#10184683March 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
IN OCTOBER 2006, I RECEIVED A SAFETY RECALL NOTICE FOR A 2003 JEEP LIBERTY, SAFETY RECALL F23-LOWER BALL JOINTS. I CALLED BRUNSWICK CHRYSLER ON 2060 ROUTE 130, MONMOUTH JUNCTION, NJ 08852 FOR AN APPOINTMENT ON NOVEMBER 2, 2006, AND WAS ADVISED TO CALL BACK IN 3 WEEKS BECAUSE THE PARTS WERE IN RESTRICTION. I CALLED BACK ON NOVEMBER 21, 2006, AND WAS ADVISED TO CALL BACK IN ANOTHER 3 WEEKS BECAUSE THE PARTS WERE IN RESTRICTION. IN MID DECEMBER, I CALLED BACK AND THE PARTS WERE AVAILABLE AND I SCHEDULED AN APPOINTMENT FOR DECEMBER 27, 2006. I LEFT MY CAR AT BRUNSWICK CHRYSLER FOR 6 HOURS BEFORE THEY INFORMED ME THAT THEY RAN OUT OF PARTS AND TO CALL BACK IN 3 WEEKS TO MAKE AN APPOINTMENT. IN JANUARY 2007, I CALLED A DIFFERENT DEALERSHIP, GLOBAL AUTO MALL IN NORTH PLAINFIELD, NJ. I AM STILL ON THE WAITING LIST. GLOBAL AUTO SAYS THEY ONLY RECEIVE 2-3 PARTS FROM THE MANUFACTURER A WEEK. I FEEL CHRYSLER IS NOT REMEDYING THIS DEFECT WITHIN A REASONABLE TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184808March 8, 2007
STEERING
JEEP LIBERTY WITH STEERING SYSTEM PROBLEMS**CC THE STEERING WHEEL DIDN'T RETURN TO ITS NORMAL POSITION AFTER MAKING A TURN. THE CONSUMER STATED ON A RECENT TRIP, HE HAD TO FORCE THE STEERING WHEEL STRAIGHT AFTER MAKING SMALL TURNS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184513March 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A LETTER FROM JEEP ABOUT A SAFETY RECALL FOR THE LOWER BALL JOINT, I CALL MY DEALER AND THEY STATED THAT IT WOULD BE 3-4 MONTHS BEFORE THE PART CAME IN. 3-4 MONTHS I THEN CALLED DAIMLER CHRYSLER THEY SAID I COULD WAIT OR CALL OTHER DEALERS TO SEE HOW LONG THEIR WAIT IS. IT WAS THE SAME STORY WITH THEM. ON THE RECALL IT STATED IN BOLD LETTERS "THIS CAN CAUSE THE BALL JOINT TO CORRODE AND SEPARATE. BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. MY COMPLAINT IS I HAVE TO WAIT 3-4 MONTHS TO FIX THIS PROBLEM WHILE THIS PLACES ME AND MY FAMILY AT RISK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184544March 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I WAS SENT A RECALL FOR MY VEHICLE IN DECEMBER. MY DEALER HAS STILL NOT OBTAINED THE PARTS FROM CHRYSLER TO FIX THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184560March 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DAIMLER CHRYSLER SAFETY RECALL F23- LOWER BALL JOINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184572March 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT 10 MPH AND MAKING A TURN THERE WAS A GRINDING SOUND. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY WERE IN THE 20% RANGE ON THE WAITING LIST. THE GRINDING SOUND OCCURRED FOR A COUPLE OF MONTHS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED DUE TO RECALL# 06V288000. THE CURRENT MILEAGE WAS 30,251. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184574March 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACTWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL O6V288000 REGARDING LOWER BALL JOINT. THE CONTACT CALLED THE DEALERSHIP IN HER AREA, AND THEY STATED THAT IT C OULD TAKE MONTHS IN ORDER FOR THEM TO SET UP A SERVICE REPAIR FOR THE RECALL, BUT COULD NOT GIVE AN ESTIMATE. THE VEHICLE HAD NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 54,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184461March 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT RECEIVED A RECALL NOTICE ON LOWER BALL JOINT REC ON THE 2003 JEEP LIBERTY WITH 36158 CURRENT MILEAGE. THE VEHICLE WAS REPAIRED, BUT THE DEALER DISCOVERED THAT THE RIGHT KNUCKLE THAT HELD THE BALL JOINT WAS WORN. THE DEALER WOULD NOT REPLACE THE KNUCKLE BECAUSE IT WAS NOT A PART OF THE RECALL. THE CONTACT COMPLAINED THAT THE RECALL DID NOT COVER THE ENTIRE PROBLEM. **AK THE PROBLEM WAS DETERMINED TO BE THE LOWERT BALL JOINT. UPDATED 04/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184803March 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
JEEP LIBERTY CUSTOMER HAS CONCERNS ABOUT SAFETY RECALL F23 CUSTOMER HAS NOT BEEN ABLE TO SPEAK WITH SOMEONE AT JEEP**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184298March 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY AND RECEIVED A RECALL #06V288000 CONCERNING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THE NOTICE STATED: WATER CAN CAUSE LOWER BALL JOINT FAILURE AND LOSS OF STEERING CONTROL. THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT WITH THE DEALER, AND WAS ADVISED THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER ADVISED HIM TO CONTACT ANOTHER DEALER THAT WAS1.5 HOURS AWAY FROM THE LOCAL DEALER. THE DEALER STATED THE PARTS WOULD BE AVAILABLE IN 6 WEEKS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED DUE TO THE LOWER BALL JOINTS, AND DIDN'T FEEL SAFE DRIVING THE VEHICLE. THE CURRENT MILEAGE WAS 46,000. THE CONTACT WASN'TEXPERIENCING ANY FAILURES AT THIS TIME. *AK UPDATED 03/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184259March 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
SAFETY RECALL F23 FOR LOWER BALL JOINTS ON A 2005 JEEP LIBERTY; I WENT TO THE DEALER TO HAVE THE RECALL FIXED. THEY PUT ME ON A LIST. I AM NUMBER 143 I THINK. THE LIST IS SO LONG THE DEALER SAID HE CAN ONLY GET PARTS ONCE A WEEK TO FIX MAYBE 2 CARS. I WAS TOLD MAYBE BY THE END OF THE SUMMER MY NUMBER MIGHT BE UP. DOES THIS SEEM LIKE IT CAN BE FIXED WITHIN A REASONABLE AMOUNT OF TIME? THE BOTTOM OF THE RECALL NOTICE READS WE ARE CONCERNED FOR YOUR SAFETY (FROM CHRYSLER) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184793March 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY WITH A RECALL ON BALL JOINTS CUSTOMER IS ASKING DID NHTSA SAY THAT EACH DEALER ONLY GETS 3 SETS PER WEEK**CC THE CONSUMER HAS BEEN WAITING FOR PARTS SINCE DECEMBER 2006. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184095March 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DAIMLER CHRYSLER HAS NOT FIXED THE SAFETY RECALL F23 - LOWER BALL JOINTS PROBLEM ON OUR 2003 JEEP LIBERTY VEHICLE. THE DEALER THEY REFERRED US TO NEVER CONTACTED US TO LET US KNOW THE PARTS HAD ARRIVED AND THAT WE COULD BRING THE VEHICLE IN FOR REPAIR. THE DEALER HAS NOW MOVED OR GONE OUT OF BUSINESS. WE ARE WORRIED THAT THE SUV WILL MALFUNCTION AND CRASH WITHOUT THE REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183977March 2, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT LOCKING MECHANISM ON 2002 JEEP LIBERTY DRIVER'S SEAT IS BROKEN AND DOES NOT ENGAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184041March 2, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS CONCERNED THAT SHE RECEIVED MORE THAN ONE RECALL FOR THE SAME FAILURE. THE FIRST SAFETY RECALL WAS 03V460000, AND THE SECOND ONE WAS 06V288000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184049March 2, 2007
UNKNOWN OR OTHER
FROM THE DATE I PICKED UP THE CAR, THE BRAKES GAVE OFF A "MOAN". THIS IS A RECOGNIZABLE NOISE, AS A BRAKE PROBLEM. THIS OCCURS MOSTLY IN COLDER WEATHER BUT IS LOUD AND PARTICULARLY EVIDENT WHEN I FIRST TAKE THE CAR OUT OF THE GARAGE IN THE MORNING WHEN BACKING UP. I HAVE HAD IT BACK TO THE DEALER AT LEAST 5 TIMES FOR THIS PROBLEM. THE DEALER HAS WORKED WITH THE MANUFACTURER, CHANGES THE COMPONENTS TO NO AVAIL. THE MANUFACTURER HAS WASHED THEIR HANDS OF THE PROBLEM BUT THE NOISE IS STILL THERE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183882March 1, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE DEALER IN HER AREA STATED THAT SHE COULD NOT BRING IN HER 2003 JEEP LIBERTY WITH 56000 CURRENT MILEAGE IN TO REPAIR THE BALL JOINT RECALL DURING THE FIRST WEEK OF MARCH. SHE WOULD HAVE TO BRING IN THE VEHICLE THE SECOND WEEK IN MARCH. THE CONTACT STATED THAT TWO WEEKS WAS TOO LONG TO WAIT TO HAVE A RECALL HONORED. THERE HAD BEEN NO FAILURE TO DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183880March 1, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE DEALER IN HER AREA STATED THAT SHE COULD NOT BRING IN HER 2003 JEEP LIBERTYWITH (56000 CURRENT MILEAGE TO REPAIR THE BALL JOINT RECALL DURING THE FIRST WEEK OF MARCH. SHE WOULD HAVE TO BRING IN THE VEHICLE THE SECOND WEEK IN MARCH. THE CONTACT STATED THAT TWO WEEKSWAS TOO LONG TO WAIT TO HAVE A RECALL HONORED. THERE HAD BEEN NO FAILURE TO DATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183891March 1, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DAIMLER CHRYSLER WILL NOT REIMBURSE ME FOR A FRONT END ALIGNMENT PERFORMED AT THE TIME OF A SAFETY RECALL FOR BALL JOINTS. A SAFETY RECALL FOR DEFECTIVE BALL JOINTS WAS MANDATED BY THE NHTSA ON JEEP LIBERTY'S. BALL JOINT FAILURE CAN RESULT IN LOSS OF STEERING CONTROL AND CRASH. TO DETERMINE PROPER INSTALLATION ON NEW PARTS AND CORRECT POSITION A FRONT END ALIGNMENT IS NECESSARY. FURTHER INFORMATION IS AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183897March 1, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT HAS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINT. THE CONTACT CALLED THE DEALERSHIP IN HIS AREA , AND THEY STATED THAT IT COULD TAKE 4 MONTHS OR MORE IN ORDER FOR THEM TO PERFORM THE RECALL SERVICE. THE CONTACT STATED THAT THERE WAS A WAITING LIST OF OVER 100 PEOPLE. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 59700.*AK UPDATED 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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