Jeep Liberty Complaints

8,882 consumer complaints on file.

#10342156July 9, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
2002 JEEP LIBERTY. KEY DIFFICULT TO TURN AND ENGAGE STARTER. ONCE STARTED KEY CAN EASILY FALL OUT OF IGNITION WITH CAR MOVING DOWN THE ROAD! BY SEARCHING THE INTERNET I SEE THIS IS A VERY COMMON PROBLEM WITH JEEP IGNITIONS. WHERE IS THE RECALL?? OBVIOUSLY A MANUFACTURING DEFECT AND DANGEROUS SAFETY ITEM! THIS OCCURS ALMOST ON A DAILY BASIS. AM WAITING FOR THE TIME WHEN EVEN FIDDLING WITH KEY 20 MINUTES AND IT STILL WON'T START OR TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342175July 9, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2004 JEEP LIBERTY AND ON 4 SEPARATE OCCASIONS HAVE HAD THE DRIVER'S FRONT AND REAR WINDOWS FALL INTO THE DOOR UNEXPECTEDLY DUE TO A FAILED WINDOW REGULATOR. ON TWO OF THESE OCCASIONS THE WINDOW FAILURE OCCURRED WHILE THE VEHICLE WAS IN OPERATION. ON ALL FOUR OCCASIONS, THE DEALERSHIP CHARGED ME $325 TO FIX THE WINDOW EVEN THOUGH THEY ADMITTED THAT IT WAS DUE TO A FAULTY PART BECAUSE I WAS NO LONGER UNDER WARRANTY. THE REAR DRIVER WINDOW HAS FAILED ON 3 SEPARATE OCCASIONS, EACH TIME, WITHIN LESS THAN A YEAR OF HAVING THE REGULATOR REPLACED AT A JEEP AUTHORIZED DEALERSHIP. THE SERVICE MANAGER AT MY JEEP DEALERSHIP HAS ADMITTED TO ME THAT IT IS A FAULTY PART AND THAT THE RIGHT THING WOULD BE IF CHRYSLER WERE TO ISSUE A RECALL FOR THE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342190July 9, 2010
SEATS
DRIVER SEAT RECLINER HANDLE BROKE OFF WHILE MAKING THE NEEDED ADJUSTMENT, THE OPERATION OF THE RECLINER ON BOTH DRIVER AND PASSENGER IS EXTREMELY HARD. WITH OR WITH OUT A LOAD APPLIED TO THE BACK. DRIVE SEAT IS NOW RESTRICTED IN MOVEMENT AT A 25 DEGREE ANGLE. PASSENGER RECLINER WILL ONLY WORK IF YOU ARE OUT SIDE THE JEEP AND ASSIST FROM THE BACK SEAT TO MOVE THE SEAT BACK FORWARDS AND BACKWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342203July 9, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR PASSENGER WINDOW FELL OFF TRACK INTO THE DOOR WHILE SHE WAS DRIVING APPROXIMATELY 35 MPH. A FEW WEEKS LATER, THE REAR DRIVER SIDE WINDOW FELL WHEN THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE REGULATOR WAS REPLACED FOR BOTH WINDOWS. IN APRIL 2010, THE REAR DRIVER SIDE WINDOW FELL INSIDE THE DOOR; HOWEVER, THE DEALER REPLACED THE REGULATOR AND THE WINDOW. IN JULY 2010, THE FRONT DRIVER SIDE WINDOW FAILED WHILE DRIVING APPROXIMATELY 10 MPH. THE VEHICLE WAS IN THE DEALERS POSSESSION WHEN THE COMPLAINT WAS FILED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD FOLLOW UP WITH HER BUT HAD NOT DONE SO. THE CURRENT MILEAGE WAS 15,759. THE FAILURE MILEAGE WAS APPROXIMATELY 800. UPDATED 09/09/10. *LJ UPDATED 09/10/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342310July 9, 2010
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LEFT REAR WINDOW FAILURE UP OR DOWN; DRIVER'S SIDE WINDOW STILL WORKS BUT CATCHES. IT APPEARS THAT SOMEONE DIDN'T DO THEIR JOB IN QUALITY CONTROL IN MAKING THE EQUIPMENT THAT REGULATES THE WINDOWS. WHICH MAKES ONE WONDER IF THERE AREN'T OTHER PARTS NOT UP TO STANDARD. CHRYSLER NEEDS TO REPLACE AT THEIR COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342043July 8, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2010 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 8 TO 20 MPH THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. HE ENGAGED THE ACCELERATOR PEDAL TO ITS FULL CAPACITY AND THE VEHICLE WOULD ONLY ACCELERATE UP TO 18 MPH. HE WAS FORCED TO DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE OCCURRED TWICE. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 380.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342053July 8, 2010
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
UNINTENDED ACCELERATION WHILE AT A STOPLIGHT. HAD TO TURN OF THE MOTOR TO RESET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342057July 8, 2010
TIRES, TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT EQUIPPED WITH GOODYEAR EAGLE RS-A TIRES. WHILE DRIVING APPROXIMATELY 77 MPH THE CONTACT COULD SEE DEBRIS FLYING FROM THE REAR PASSENGER SIDE WHEEL WELL. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THE ENTIRE REAR PASSENGER SIDE FENDER WAS MISSING AS WELL AS VARIOUS OTHER PIECES OF THE WHEEL WELL. AFTER DRIVING APPROXIMATELY 50 MPH FOR ANOTHER MILE MORE DEBRIS WAS COMING FROM THE SAME WHEEL WELL. WHEN THE CONTACT DROVE ONTO THE EMERGENCY LANE A SECOND TIME, HE OBSERVED THAT THE REAR QUARTER PANEL WAS TORN. UPON EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS COMPLETELY SHREDDED OF ALL ITS RUBBER. THE TIRE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE TREAD SEPARATION. THE FAILURE AND CURRENT MILEAGES WERE 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341895July 7, 2010
SUSPENSION
I HAVE BEEN TRYING TO RECEIVE A REIMBURSEMENT FROM MY '02 JEEP LIBERTY FOR RECALLED UPPER BALL JOINTS THAT WE HAD ALREADY REPLACED. I HAVE A RECEIPT FOR A "CASH SALE" BUT THEY WILL NOT ACCEPT IT. DEALERSHIP IS CLOSED. EVERY TIME I TRY TO CALL YOUR NUMBER TO FILE A COMPLAINT, I'M PUT ON HOLD FOR 5 MINUTES THEN THE CONNECTION IS BROKEN. I HAVE TRIED 3 TIMES TODAY. PLEASE ADVISE HOW I'M TO FILE THIS COMPLAINT. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341916July 7, 2010
VISIBILITY
I OWN A 2006 JEEP LIBERTY AND HAVE HAD IT FOR APPROXIMATELY 2 YEARS. DURING THAT TIME I HAVE HAD TO REPLACE 3 OF THE 4 POWER WINDOWS DUE TO MECHANISM FAILURE. TONIGHT ONE OF THE WINDOWS I HAVE REPLACED WITH MANUFACTURERS REPAIR KIT HAS BROKEN SO I WILL NEED TO REPLACE AGAIN. I HAVE CHECKED ON THE INTERNET AND THIS APPEARS TO BE A PREVALENT PROBLEM WITH THE JEEP LIBERTY AND ONE THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR A RECALL AND REPLACEMENT WITH RELIABLE METAL PARTS INSTEAD OF PLASTIC. AT $500 A WINDOW I CAN'T AFFORD TO CONTINUE TO KEEP REPLACING WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341547July 6, 2010
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 10 MPH OUT OF THE DRIVEWAY, THE FRONT PASSENGER WHEEL AND AXLE BROKE. THE CONTACT STATED THAT IT ALSO PUNCTURED THE RADIATOR. THE VEHICLE WAS TOWED TO LOCAL REPAIR FACILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SHE WAS NOT THE FIRST OWNER OF THE VEHICLE AND THAT THE RECALL REPAIRS HAD NEVER BEEN PERFORMED. SHE REFERENCED NHTSA RECALL CAMPAIGN ID NUMBER: 06V288000, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THE MANUFACTURER STATED THAT THEY WERE NOT SURE IF THEY ASSIST HER WITH THE REPAIR COST. THE FAILURE AND CURRENT MILEAGES WERE 66,032.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341584July 6, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY, THE LEFT REAR WINDOW FELL DOWN. NOW I CHECK FIRST ANYTIME SOMETHING GOES WRONG WITH MY CARS AND SURE ENOUGH, THOUSANDS OF COMPLAINTS FOR THE SAME DEFECT AND NO POSITIVE RESULTS FOR THE CONSUMER. SOMEONE COULD HAVE BEEN RIDING IN THE BACK AND NOW I AM OPEN TO THEFT AND WEATHER DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341571July 6, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP LIBERTY 2006 LEFT REAR WINDOW CRASHED DOWN WHILE DRIVING. REGULATOR BROKEN FOUND THAT THERE WHERE MANY COMPLAINTS ON THIS WITH JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341439July 5, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2006 JEEP LIBERTY WITH APPROXIMATELY 55K MILES ON IT. I USE MY WINDOWS VERY INFREQUENTLY. IN THE PAST TWO WEEKS BOTH THE FRONT DRIVER'S SIDE AND FRONT PASSENGER SIDE WINDOW REGULATORS HAVE BROKEN. I HAVE SEEN ON A COUPLE WEB SITES THAT THIS IS A KNOWN AND RECURRING PROBLEM WITH THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341466July 5, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:TAILGATE
I HAVE A 2004 JEEP LIBERTY THAT I HAVE OWNED SINCE 8/21/07. ABOUT 1 MONTH AGO I STARTED HAVING PROBLEMS WITH MY TAILGATE NOT OPENING, BUT THE GLASS DOES WILL OPEN. IT REMAINS LOCKED, BUT I HEAR THE ACTUATOR WORKING AND I KNOW THE RECALL ON THIS VEHICLE HAS BEEN COMPLETED IN 12/2006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341302July 3, 2010
SEAT BELTS, AIR BAGS
THE SEAT BELT BUCKLE ON MY 2002 JEEP LIBERTY STARTED GETTING STUCK IN THE UNLATCH POSITION ABOUT THREE MONTHS AGO WHICH MEANS I HAVE TO DIG IT OUT IN ORDER TO BELT MYSELF IN, AND IT DOESN'T ALWAYS WORK. DUE TO MY UNEMPLOYMENT, WE TRIED TAKING A BELT FROM THE BACK SEAT AND USING IT IN FRONT BUT NOW MY AIR BAG LIGHT WON'T GO OFF. THIS SEEMS VERY UNSAFE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341355July 3, 2010
VISIBILITY
DEFECTIVE REGULATORS ON 2007 JEEP LIBERTY. DEALER WANTS $600 TO FIX A KNOWN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341291July 2, 2010
LATCHES/LOCKS/LINKAGES
2004 JEEP LIBERTY-CAN NOT REMOVE KEY FROM IGNITION-APPEARS TO BE A VERY COMMON PROBLEM WITH THESE CARS-DEALER WANTS $500.00 TO REPLACE IGNITION SWITCH AND SHIFTER INTERLOCK-I DO NOT KNOW HOW MANY JEEP OWNERS HAVE REPORTED THIS PROBLEM, BUT IF YOU SEARCH ON LINE, IT IS OBVIOUS THAT THIS A FACTORY DEFECTIVE SYSTEM AND SHOULD BE RECALLED AND MFG SHOULD BE RESPONSIBLE FOR REPAIRING . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340898July 1, 2010
VISIBILITY
I PURCHASED A JEEP LIBERTY IN 2007, WITHIN A FEW MONTHS OF OWNING THE VEHICLE I HAD TO GO TO THE DEALERSHIP TO GET THE WINDOWS FIXED BECAUSE THEY WOULD FALL DOWN THE DOOR AND OFF THE TRACK. THIS HAS NOW OCCURRED EVERY 3 MONTHS BUT ALL DIFFERENT WINDOWS IN THE VEHICLE. I HAVE ASKED BEFORE WHY THEY KEEP NEEDING TO BE REPLACED AND I WAS TOLD BY THE DEALERSHIP THAT THE MOTOR FOR THE WINDOWS IS A CHEAP PLASTIC PART THAT DOESN'T HOLD UP WELL. IT HAS COME TO THE POINT WHERE I NOW HAVE TO KEEP PIECES OD WOOD IN MY GLOVE COMPARTMENT SO IF THE WINDOW FALLS DOWN I CAN STICK THE WOOD IN THE WINDOW AND HOLD THE WINDOW UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340969July 1, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE DOOR AND BOTH REAR DOORS WERE UNLOCKED. THE SWITCH WAS STUCK IN THE UNLOCKED POSITION AND COULD NOT BE LOCKED BY REMOTE OR MANUALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A RELATED RECALL. THE MANUFACTURER AND AN AUTHORIZED DEALER WERE NOTIFIED AND INFORMED THE CONTACT HIS VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER 04V111000, LATCHES, LOCKS, LINKAGES, DOORS LATCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 34,262.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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