Jeep Liberty Complaints

8,882 consumer complaints on file.

#10345010July 24, 2010
EXTERIOR LIGHTING
HEADLIGHTS GO OFF INTERMITTENTLY, FOR 1 - 2 SECONDS. THIS SEEMS TO HAPPEN REPEATEDLY ON CERTAIN HIGHWAYS, WHILE DRIVING PAST THE SAME LOCATION. THE HEADLIGHT RELAY CAN BE HEARD TO CLICK OFF AND ON WHEN THIS HAPPENS. THE DEALER CHECKED THE CAR FOR THIS PROBLEM 2 YEARS AGO BUT THEY COULD NOT DUPLICATE IT OR FIND ANY FAULT IN THE ELECTRICAL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345031July 24, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR DRIVER SIDE WINDOW REGULATOR FAILED AND THE WINDOW DROPPED. RESEARCH SHOWS THAT THIS IS VERY COMMON WITH JEEP WINDOW REGULATORS. A CHEAPLY MADE PLASTIC CLIP ROUTINELY BREAKS CAUSING THE WINDOW TO DROP (BOTH FRONT AND REAR POWER WINDOWS). MANY OWNERS HAVE REPLACED MULTIPLE WINDOW REGULATORS COSTING SEVERAL HUNDRED DOLLARS EACH. FAILURE OCCURS EVEN ON WINDOWS THAT ARE RARELY OPERATED. THE FAILURES CREATE A SAFETY ISSUE AND SHOULD BE ADDRESSED WITH A RECALL. THE WEAK WINDOW REGULATORS ALSO MAKE IT VERY EASY TO BREAK INTO A VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344712July 22, 2010
ELECTRICAL SYSTEM
REAR LIGHT/STOP LIGHT LUBS KEEP BLOWING UP, I HAVE TO CHANGE THEM EVERY 2-3 WEEKS. I LOOKED ON LINE AND IT SEEMS THAT IT'S A PROBLEM FOR MOST OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344744July 22, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
11 MONTHS AGO MY DRIVER SIDE REAR WINDOW REGULATOR BROKE AND I HAD TO HAVE IT FIXED. THEY SAID IT HAPPENS BECAUSE OF THE HEAT. FINE, I FORKED OUT A FEW HUNDRED DOLLARS AND A FEW HOURS OF MY TIME. THEN YESTERDAY I GOT INTO MY CAR AND SURE ENOUGH THE WINDOW WAS DOWN, WHEN I TRIED TO ROLL IT UP AND NOTHING HAPPENED I IMMEDIATELY CALLED THE DEALERSHIP. THEY SET ME UP WITH AN APPOINTMENT FOR THIS MORNING. THEY SAID IT HAPPENS ALL THE TIME AND CHRYSLER IS AWARE OF THE PROBLEM, BUT IS NOT DOING ANYTHING ABOUT IT, RATHER THEY ARE MAKING MORE MONEY OFF OF THE CUSTOMERS IN THE REPAIRS. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ONLINE, AND NOW THIS IS THE THIRD REGULATOR MY CAR HAS HAD, WITH NO GUARANTEE I WON'T BE BACK AGAIN NEXT YEAR FOR ANOTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344763July 22, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE THREE DOORS LATCHES, EXCLUDING THE DRIVER SIDE DOOR, NO LONGER WORKED. THE CONTACT COULD NOT LOCK THEM MANUALLY OR WITH THE REMOTE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE LATCHES NEEDED TO BE REPLACED. SHE WAS ALSO INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN RECALL 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 67,455. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 09/27/10 *BF UPDATED 10/01/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344552July 21, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT SMELLED A BURNING ODOR OF COOLANT. THE TEMPERATURE GAUGE DISPLAYED A HIGH TEMPERATURE. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THE VEHICLE WAS TURNED OFF. THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN FOR THIRTY MINUTES BEFORE RESTARTING IT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE RADIATOR, RADIATOR FAN, AND COOLING TEMPERATURE SENSOR WERE REPLACED. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 195,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10343909July 19, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2006 JEEP LIBERTY, FOR NO APPARENT REASON THE REAR PASSENGER WINDOW JUST FELL DOWN. I WENT TO THE DEALER AND THEY TOLD ME THIS IS HAPPENING ALL THE TIME. IT SEAMS TO ME THAT THIS WOULD BE A SAFETY CONCERN IF YOU HAVE CHILDREN. THE REGULATORS BREAK CAUSING THE WINDOW TO FALL (PER MECHANIC). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343949July 19, 2010
VISIBILITY
THE BACK WINDOWS FALL DOWN RANDOMLY AND WON'T STAY UP UNLESS THEY ARE TAPED. THE MECHANIC STATED IT WAS A FAULTY REGULATOR. JEEP IS AWARE OF THIS, HOWEVER, THEY REFUSE TO ACKNOWLEDGE THE ISSUE. THIS IS A SERIOUS SAFETY ISSUE AS IT IS RANDOM, OCCURRING WHILE DRIVING AND WHEN THE CAR IS PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344107July 19, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
02 JEEP LIBERTY WINDOW REGULATOR. THIS IS THE 2ND TIME THIS HAS HAPPENED TO MY VEHICLE AND BASED ON THE FORUMS I HAVE SEARCHED IT HAS HAPPENED TO 1000'S OF PEOPLE. THIS COULD BE A POTENTIAL SAFETY PROBLEM AS THE WINDOW JUST COMES DOWN ON IT'S OWN WHEN THE CHEAP PLASTIC PART BREAKS INSIDE. IF A CHILD WERE NEXT TO THE WINDOW, THEY COULD UNBUCKLE SEAT AND POSSIBLY GET OUTSIDE VEHICLE. IN WHICH CASE THEY COULD BE HIT OR THE PARENT COULD BE DISTRACTED AND WRECK WHILE TRYING TO GET CHILD BACK TO SAFETY. THERE IS NO WARNING THIS IS GOING TO HAPPEN AND ALL JEEP WOULD NEED TO DO IS REPLACE THE PART WITH A METAL PART AND NOT CHEAP PLASTIC. I DO NOT KNOW OF ANY CASES BUT WOULD IT NOT BE BETTER TO TRY AN FIX THIS PROBLEM BEFORE WE HAVE A TRAGEDY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343800July 18, 2010
VISIBILITY
WE WERE DRIVING ON THE HIGHWAY WHEN THE DRIVERS SIDE REAR DOOR WINDOW DROPPED TO THE BOTTOM OF THE TRACK. THE WINDOW WOULD NOT OPERATE BY THE ELECTRICAL SWITCH, AND COULD NOT BE MADE TO CLOSE. I AM TOLD BY THE DEALER THAT THIS WILL COST 500 DOLLARS TO FIX, EVEN THOUGH THOUSANDS OF THESE FAILURES ARE RECORDED BY JEEP. THEY ALSO DEMANDED A $75.00 "DIAGNOSTIC FEE" TO TELL ME THIS. THIS IS DANGEROUS. A CHILD COULD BE PLACED IN SERIOUS JEPARDY BY THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343879July 18, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PURCHASED USED JEEP LIBERTY FOR MY DAUGHTER. 2008 MODEL WITH 25,000 MILES. HAD JEEP 1 YEAR AND 2ND WINDOW MOTOR JUST WENT OUT WHILE ON VACATION. STOPPED AT MECH. SHOP ON VACATION TO GET WINDOW UP UNTIL I COULD GET HOME AND HE SAID HIS SON HAD 3 GO OUT. TALKED TO 2 PEOPLE AT HOTEL WHO HAD THEIR WINDOW TAPPED UP FOR SAME THING. LOOKING ON INTERNET I AM AMAZED ON THE NUMBER OF COMPLAINTS. HOW MANY HAVE TO BREAK BEFORE JEEP MAKES THIS GOOD? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343780July 17, 2010
VISIBILITY
REAR WINDOW REGULATORS ON 2005 JEEP LIBERTY SPORT HAVE FAILED 5 TIMES, RESULTING IN THE WINDOW GLASS FALLING INTO THE DOOR WELL: LEFT REAR 20,000 2006 UNDER WARRANTY LEFT REAR 40,717 2007 $255.58 LEFT REAR 55,141 2010 $293.77 LEFT REAR 70,700 2010 ZIP LOCKED SHUT RIGHT REAR 70,971 2010 ZIP LOCKED SHUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343568July 16, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOW REGULATOR WOULD CONTINUOUSLY FAIL. THE FRONT DRIVER SIDE WINDOW FAILED ONCE AND THE REAR PASSENGER SIDE WINDOW FAILED ONCE. THE DEALER REPLACED THE WINDOW REGULATOR TWICE AT THE CONTACT'S EXPENSE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER RECALL BUT ADVISED THEY WOULD COVER THE COSTS FOR PARTS AND THE CONTACT WOULD BE RESPONSIBLE FOR THE COST OF LABOR. THE DEALER MADE REPAIRS TO THE WINDOW. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343660July 16, 2010
EXTERIOR LIGHTING
THE HEADLIGHTS OF MY 2004 JEEP LIBERTY SPORADICALLY BLINK ON AND OFF WHILE I'M DRIVING. THIS FIRST OCCURRED OVER A YEAR AGO, WHICH I HAD BROUGHT MY CAR TO THE DEALER'S SERVICE CENTER AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE. THE ISSUE SEEMED TO HAVE BEEN RESOLVED AFTER HAVING TO REPLACE THE LAMPS OF THE HEADLIGHTS A FEW WEEKS AFTER; HOWEVER, HAS RECURRED OVER THE PAST FEW MONTHS. IN RESEARCH I'VE FOUND ON-LINE DISCUSSIONS OF JEEP DRIVERS WITH THE SAME ISSUE, AN ISSUES SOME COMMUNICATE THEY'VE REPORTED AS FAR BACK AS TWO YEARS AGO. I FIND IT VERY DISTURBING THE DEALER SERVICE CENTER WAS UNABLE TO PIN POINT THE ISSUE AND NOW VERY FRUSTRATED TO LEARN OTHERS HAVE THE SAME CONCERNS AND THERE HASN'T BEEN A RECALL. PLEASE TAKE CONSIDERATION INTO THIS MATTER TO HELP RESOLVE THIS VERY DANGEROUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343421July 15, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL THE WINDOW REGULATORS IN MY 2006 JEEP LIBERTY HAVE FAILED AND I AM ON MY 2ND GO ROUND NOW. HAD ONE REPLACED ON 7/12 AND ON 7/14 HAD ANOTHER ONE FAIL. I SIMPLY CANNOT AFFORD THE $1000 TO FIX BOTH WITHIN A 3 DAY TIME PERIOD. I'M SORRY - THIS IS REALLY UNACCEPTABLE FOR CHRSYLER TO HAVE NOT ISSUED A RECALL. IT IS A SAFETY ISSUE! .BECAUSE OF THE HIGH COST INVOLVED THAT I JUST COULDN'T AFFORD I HAD A FRIEND "RIG" YET ANOTHER OF THE WINDOWS ONLY A FEW SHORT MONTHS AGO AND NOW IT CANNOT BE OPENED AT ALL. PLEASE DO SOMETHING ABOUT THIS ISSUE. I SEE HUNDREDS OF OTHER COMPLAINTS ONLINE FROM JEEP OWNERS THAT HAVE HAD THE SAME PROBLEM OVER AND OVER. THANK YOU FOR LISTENING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343228July 14, 2010
SERVICE BRAKES, HYDRAULIC
THERE IS A CONSTANT PROBLEM WITH THE REAR CALIPERS ON THE 2004 JEEP LIBERTY THE HAVE BEEN REPLACED 3 TIMES IN THE MATTER OF 2 YEARS. THE DEALER SAYS THEY OVERHEAT AND NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342601July 12, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH REAR WINDOWS ON MY 2006 JEEP LIBERTY FELL DOWN INTO THE DOORS. THE REAR WINDOWS HAD ONLY BEEN LOWERED AND RAISED FOUR TIMES. THE FIRST ONE FELL AT 19,000 MILES; THE SECOND FELL AT 22,000 MILES ON VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342809July 12, 2010
SERVICE BRAKES, HYDRAULIC, EQUIPMENT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REPLACED 3 WINDOWS THAT WOULD NOT STAY CLOSED (COMMON PROBLEM) . WENT TO DEALER FOR AN OIL CHANGE FOUND OUT THAT ALL 5 (OR 6) BREAK HOSES WERE ABOUT TO BURST AND CAR WAS UNSAFE TO DRIVE. NO FAULT OF MY OWN BUT JEEP HAS "NO IDEA" HOW IT HAPPENED! KEPT MY CAR FOR 4 WEEKS! NOW THE KEY GETS STUCK IN THE IGNITION EVERY TIME I TURN OFF THE CAR! CAR'S A LEMON!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342378July 10, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING ON 75N WITH NO WARRING MY BACK PASSENGER WINDOW MADE A LOUD GRINDING NOISE THEN JUST FELL DOWN AND WOULD NOT GO BACK UP. I HAD TWO PUPPIES IN THE BACK SEAT AND WHILE I WAS DRIVING THEY WERE TRYING TO GO BY THE WINDOW. DROVE 5 MILES LIKE THIS TO THE NEAREST EXIT AND WAS FORTUNATE TO FIND A TUFFY AUTO SERVICE STORE. THE WINDOW WAS DIAGNOSED AS A FAULTY REGULATOR AND I WAS TOLD IT WOULD BE $400 TO FIX IT AND ABOUT 3 HOURS. I COULD NOT AFFORD THAT AT THE TIME, SO I DUCK TAPED PLASTIC TO THE WINDOW AND DROVE ANOTHER 2 HOURS NORTH ON 75 TO GET HOME. THIS WAS VERY SCARY AND AFTER A SERVER SAFETY ISSUE! I HAVE CONTACTED JEEP/CHRYSLER'S COMPLAINT LINE AND AFTER TWO DAYS HAVE STILL NOT RECEIVED A CALL BACK FROM A CASE MANAGER. I WAS ABSOLUTELY SHOCKED TO DISCOVER THAT THERE ARE CLOSE TO 200 COMPLAINTS ON THIS VERY SITUATION ON CARCOMPLAINTS.COM AND THAT JEEP IS NOT BACKING THEIR PRODUCTS. I AM WAITING TO HEAR FROM THEM TO SEE HOW THIS WILL BE COVERED. THIS TRULY COULD HAVE BEEN VERY SERIOUS WITH THE DEATH OF MY DOG AND WHAT IF A BABY WAS BACK THERE. IN MANY CASES THE WINDOW'S ARE ACTUALLY SHATTERING WITH OUT WARNING AS THEY FALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342431July 10, 2010
VISIBILITY
POWER WINDOWS ON 2006 JEEP LIBERTY - 38,000 MILES - WINDOW DROPS HALFWAY DOWN, WHEN TRY POWER CONTROL IT GRINDS AND WINDOW WILL NOT MOVE UP OR DOWN WITH CONTROL, WINDOW FALLS INTO DOOR. THIS IS MY THIRD WINDOW & IT IS THE REGULATOR AGAIN. IT IS UNCONSCIONABLE THAT CHRYSLER/JEEP HAS NOT ISSUED A RECALL (OR HAS NOT BEEN DIRECTED TO BY AN AUTHORITY) WHEN IT IS SO VERY OBVIOUS THIS IS A MANUFACTURER'S DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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