Jeep Liberty Complaints

8,882 consumer complaints on file.

#10336808June 17, 2010
SERVICE BRAKES, ELECTRIC
ESP/BAS MALFUNCTION ON MY 2006 JEEP LIBERTY. WHEN I APPLY THE BRAKES THE VEHICLE DOES NOT WANT TO BREAK AND HAS CAUSED ME TO LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WILL SHAKE AND MAKE A GRINDING SOUND. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS THE REAR END SENSOR AND CHARGED ME $289.80 FOR REPAIRS. THEY ALSO SAID THEY HAVE NO IDEA WHAT IS CAUSING THE GRINDING SOUND AND MY BRAKES ARE FINE. AFTER LOOKING THIS UP ONLINE, IT APPEARS THAT THIS A VERY COMMON COMPLAINT AND A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336712June 16, 2010
SUSPENSION, STEERING
VEHICLE FEELS LOOSE IN REAR, SWAYS AT 40 MPH AND GETS WORST AT HIGHER SPEEDS STEERING WHEEL SHAKES WHEN BRAKING GROOVES ON ROADWAYS HARD TO HANDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336443June 15, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR DRIVERS SIDE WINDOW SLID INTO THE DOOR WITH NO WARNING. TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS THE WINDOW REGULATOR AND IT WOULD COST $500 TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336504June 15, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY BRAKE LIGHT IS NOT FUNCTIONING. I WENT TO DEALERSHIP TO HAVE THEM REPLACE BULB, BUT THE DEALERSHIP CHECKED BULBS AND BULBS WERE GOOD. THE DEALERSHIP HAS NOTIFIED ME THAT THERE IS A WIRING ISSUE WITH THE BRAKE LIGHTS. THIS IS DEFINITELY A SAFETY ISSUE. IF MY BRAKE LIGHTS FAIL DURING THE DAY OR NIGHT THIS COULD BE A HUGE LIABILITY TO CHRYSLER. I HAVE TO GO BACK TO DEALER WHEN I HAVE MORE TIME. THEY SAID THAT THEY DID NOT HAVE TIME TO FIX IT TODAY. I HOPE THAT THIS IS TAKEN CARE OF ASAP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336535June 15, 2010
STEERING
I RECEIVED SAFETY RECALL J17 FOR MY 2002 JEEP LIBERTY. I CONTACTED THE DEALER ON 4-16-10, BUT WAS TOLD THE DEALER HAD NO PARTS AND I SHOULD CALL BACK IN ONE WEEK. I CALLED 4-23-10 AND WAS TOLD ONLY ONE PART WAS BEING SHIPPED PER WEEK BY THE MANUFACTURER. THE DEALER TOOK NAME AND PHONE AND SAID THEY WOULD CALL. TO DATE, I HAVE NOT BEEN CALLED, BUT I NOTICED I HAVE A NOISE COMING FROM THE FRONT-END OF MY JEEP WHEN THE WHEEL IS TURNED. I DON'T KNOW IF THIS IS RELATED TO THE RECALL, BUT IN ANY EVENT, I CANNOT BELIEVE CHRYSLER IS SHIPPING PARTS FOR ONLY ONE VEHICLE PER WEEK TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336149June 14, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND SUDDENLY THE ENGINE STALLED. ALSO, THE SPEED ODOMETER DISPLAYED AN INACCURATE READING WHICH FLUCTUATED WHEN TRAVELING. THE ENGINE RESTARTED AND THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THERE WERE REPLACEMENTS OF THE CRUISE CONTROL SENSOR, SPEED CONTROL AND COMPUTER MODULE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVEN SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES. THE CONTACT HAD CONCERN OF THE SAFETY HAZARD INVOLVED. THE FAILURE CONTINUED TO OCCUR AFTER THE SERVICE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336265June 14, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO ACTIVATE THE AUTOMATIC WINDOW REGULATOR WHICH FAILED TO OPERATE. THE CONTACT INFORMED THAT THE FRONT PASSENGER, REAR PASSENGER AND DRIVER SIDE WINDOW REGULATORS AND WINDOW GLASS WERE REPLACED AT DIFFERENT TIMES BY THE DEALER UNDER THE SERVICE WARRANTY. HOWEVER, THE CONTACT WAS RESPONSIBLE FOR THE EXPENSE OF THE WINDOW GLASS REPLACEMENTS WHICH WAS NOT COVERED UNDER THE WARRANTY. RECENTLY, THE FRONT DRIVER SIDE WINDOW REGULATOR MALFUNCTIONED. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO THE DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 10,391.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336287June 14, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW ASSEMBLY IN 2006 JEEP LIBERTY KEEPS FAILING I HAVE HAD THREE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336053June 13, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY COMPLAINT RELATES TO MY 2007 JEEP LIBERTY. I AM HAVING PROBLEMS WITH THE POWER WINDOWS. THIS HAS HAPPENED ON 3 DIFFERENT WINDOWS SINCE I BOUGHT THE CAR NEW ALMOST 3 NEWS AGO. THE POWER WINDOWS FAIL TO WORK AND THE WINDOW DROPS DOWN INTO THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336071June 13, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 JEEP LIBERTY WINDOW REAR DRIVER SIDE FALLING DOWN AND WILL NOT COME BACK UP. HAVE REPLACED THE REGULATOR IN 2007 AND 2009. NOW I WILL HAVE TO REPLACE AGAIN. THIS IS A DEFECT AND SAFETY ISSUE. SOMEONE CAN GET RIGHT INTO YOUR CAR IF YOU CAN NOT GET THIS FIXED RIGHT AWAY. I HAVE ALSO HAD TO REPLACE THE REAR PASSENGER WINDOW REGULATOR IN 2008. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS ON THE INTERNET. THIS HAS BEEN GOING ON FOR SEVERAL YEARS WITH THE LIBERTY. CHRYSLER SHOULD FIX THIS FOR FREE AND NOT MAKE THE CUSTOMER PAY FOR A DEFECT. DOES SOMEONE HAVE TO GET KILLED IN A ROBBERY OR SOMETHING BEFORE THIS ISSUE IS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336098June 13, 2010
ENGINE AND ENGINE COOLING
MY DAUGHTER WAS DRIVING HER 2003 JEEP LIBERTY ON AN INTERSTATE IN A CONGESTED AREA WHEN IT BEGAN TO SHAKE AND DIED, LOSING POWER STEERING AND BRAKES. SHE WAS SOMEHOW ABLE TO PULL OVER IN HEAVY TRAFFIC WITHOUT HAVING AN ACCIDENT. IT WAS DISCOVERED THAT IT WAS A BROKEN VALVE SPRING FOR AN INTAKE VALVE, SIMILAR TO MANY OTHER COMPLAINTS FOR JEEP LIBERTYS. THIS LIBERTY ONLY HAS ABOUT 60K MILES AND VALVE SPRINGS SHOULD BE ABLE TO LAST 150K+ MILES. THIS APPEARS TO BE A RELATIVELY COMMON OCCURRENCE FOR THIS VEHICLE AND IT SHOULD BE UNACCEPTABLE FOR AN ENGINE WITH THIS LOW MILEAGE TO HAVE VALVE SPRINGS BREAK. AN ENGINE FAILURE AT HIGH SPEEDS COULD RESULT IN TRAGEDY AND PROPERTY LOSS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336020June 13, 2010
EQUIPMENT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP LIBERTY WINDOW REGULATOR FAILING MULTIPLE TIMES. SAFETY COMPROMISED DUE TO POTENTIAL INVASION, CLIMATE ISSUES, ETC. I'VE HAD SEVERAL WINDOWS REPLACED AND THEY CONTINUE TO BREAK, NOW OF COURSE THE WARRANTY IS EXPIRED. THIS IS A SERIOUS DEFECT THAT JEEP APPARENTLY IS UNWILLING TO RECALL TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336021June 13, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2004 JEEP LIBERTY. THE PASSENGER SIDE WINDOW FELL INTO THE DOOR. TOOK IT TO A REPAIR SHOP AND WAS TOLD THE REGULATOR HAD FAILED. I HAVE READ SEVERAL INSTANCES OF THIS TYPE OF FAILURE ON THIS MODEL VEHICLE. WHY ISN'T THE NHTSA DOING ANYTHING ABOUT THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335637June 10, 2010
AIR BAGS:FRONTAL
YESTERDAY EARLY EVENING, I WAS DRIVING ABOUT 60MPH ON A HIGHWAY IN GARLAND, TEXAS, WHEN ALL OF A SUDDEN MY AIRBAG DEPLOYED WITHOUT CAUSE. THERE WAS NO IMPACT TO THE CAR AT THE TIME OF DEPLOYMENT, SUDDEN STOP OR ANYTHING THAT WOULD IMPACT THE DEPLOYMENT. IT DEPLOYED, I LOST CONTROL OF MY VEHICLE AND WENT TO THE SHOULDER OF THE HIGHWAY. NO EVENTS THAT WOULD LEAD TO THE DEPLOYMENT, NOT EVEN THE LIGHT THAT INDICATES "AIR BAG. " IT IS NOW LIT BECAUSE IT DEPLOYED, I'M ASSUMING. THIS IS THE FIRST TIME IT HAS HAPPENED. THE DEPLOYMENT OF THE AIRBAG CAUSED BURNS ON MY ARM AND A SWOLLEN WRIST. I WILL TAKE THE VEHICLE INTO THE DEALERSHIP SOON. NOTHING HAS BEEN DONE YET. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10335267June 8, 2010
ENGINE AND ENGINE COOLING
2002 JEEP LIBERTY LIMITED EDITION VALVE SPRING PROBLEM. ALL OF SUDDEN LOOSING POWER STEERING AND WITH LUCK PULLED OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335269June 8, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY TURBO DIESEL. WHILE DRIVING 25 MPH, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT SUFFERED FROM SMOKE INHALATION AND OTHER MINOR UNKNOWN INJURIES. A POLICE AND FIRE REPORT WERE FILED. THE DEALER ADVISED THAT THE FIRE WAS CAUSED BY A FUEL HEATER UNDER THE HOOD. THE CONTACT FILED A CLAIM WITH THE MANUFACTURER BUT THE MANUFACTURER ADVISED THEY WERE UNABLE TO PROVIDE AN EXACT CAUSE OF THE FAILURE. THE CONTACT'S CLAIM WAS DENIED. THE VEHICLE WAS LEFT AT THE DEALER FOR FURTHER ANALYSIS. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10335277June 8, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALL LIGHTS, (INCLUDING HEADLAMPS), INTERMITTENTLY TURN OFF. THIS HAS HAPPENED 3 TIMES ALREADY, ALL AT NIGHT WHILE DRIVING 65-70 MPH ON THE HIGHWAY. THE FIRST OCCURRENCE WAS AROUND JULY, 2009. THE LAST OCCURRENCE WAS LAST NIGHT, JUNE 7, 2010. NOTHING BUT PITCH BLACKNESS WHEN THEY WENT OFF. HAD TO TRY TO STEER CAR TO SIDE OF ROAD. IF YOU TURN THE HEADLAMP ON/OFF A FEW TIMES OR JIGGLE THE CONTROL IT WILL TURN ON/OFF AND THEN STAY ON. THIS IS PRETTY DANGEROUS. THIS IS MY DAUGHTER'S CAR AND I WILL NOT LET HER DRIVE IT ANYMORE AS A RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335288June 8, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PURCHASED VEHICLE USED, LOW MILES 32,764, JANUARY, 2009. AROUND EARLY AUGUST, 2009, THE PASSENGER WINDOW FELL DOWN AND WOULDN'T GO BACK UP. YOU COULD HEAR MOTOR RUNNING WHEN WINDOW SWITCH WAS PRESSED. CALLED CHRYSLER ON 8/10/09. THEY ADVISED WINDOW REGULATOR WAS KNOWN ISSUE WITH CHRYSLER (THEY ASSIGNED CASE NUMBER). ADVISED ME TO CALL DEALER. I DID. OUT OF STOCK. TOO, THEY WOULD HAVE TO OPEN DOOR PANEL AND CHARGE ME $59.95 JUST TO TAKE PANEL OFF. HE WOULD THEN HAVE TO CALL CHRYSLER ONCE THE PANEL WAS OFF TO SEE IF THEY WOULD AGREE TO FIX IT. RIDICULOUS. TOLD HIM TO CALL BACK WHEN IN STOCK. WHEN I DIDN'T HEAR BACK, I PHONED A COUPLE MORE TIMES AND THEN GAVE UP. WENT AHEAD AND HAD IT FIXED BY A REPAIR MAN 9/2/09 AT A COST OF $230. THE THIRD WEEK OF OCTOBER, 2009, THE REAR DRIVER SIDE WINDOW FELL DOWN A FEW INCHES AND WOULDN'T GO UP OR DOWN. THE REAR PASSENGER SIDE WINDOW WOULD NOT GO UP OR DOWN. YOU COULD AGAIN HEAR THE MOTOR RUNNING WHEN THE WINDOW SWITCHES WERE PUSHED. THE TWO REAR WINDOWS COST ME $400 TO HAVE FIXED WITH MY REPAIR MAN. I HAD GIVEN UP ON THE DEALER. IN ALL THREE INSTANCES, I WAS SHOWN THE BROKEN PART THAT WAS TAKEN OUT OF THE DOOR PANEL. THE CABLES ARE BREAKING FREE IN THE WINDOW REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335317June 8, 2010
VISIBILITY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD TO REPLACE WINDOW REGULATOR AND WINDOW TWO TIMES.(ONCE ON REAR PASSENGER WINDOW AND ONE ON REAR DRIVER SIDE WINDOW) DUE TO REGULATOR FAILURE. IN BOTH CASES WINDOW SLIPPED INTO THE DOOR. IN BOTH CASES WINDOW AND REGULATOR WERE REPLACED. OLD PARTS REMAINED AT THE DEALERSHIP REPAIR SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335346June 8, 2010
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) IN APRIL 2010. THE CONTACT SECURED AN APPOINTMENT WITH THE DEALER FOR APRIL 20, 2010. THE VEHICLE WAS TAKEN TO THE DEALER EARLY THE MORNING OF APRIL 20TH AND WHEN HE RETURNED TO TAKE POSSESSION OF THE VEHICLE, THE DEALER INFORMED HIM THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER CONFIRMED THIS INFORMATION AND ADVISED THE CONTACT THAT HE WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. MOST RECENTLY, THE CONTACT STILL WAS NOT NOTIFIED AND WHEN CONTACTING THE MANUFACTURER A SECOND TIME, THEY WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WERE APPROXIMATELY 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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