Jeep Liberty Complaints

8,882 consumer complaints on file.

#10354568September 8, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER & DRIVERS SIDE WINDOWS FALL IN AND THEN CANNOT GO UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354429September 8, 2010
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
KEY STUCK IN IGNITION- SHIFTER FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354093September 7, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY SPORT - FAILURE OF WINDOW REGULATORS I HAVE HAD MULTIPLE FAILURES OF THE WINDOW REGULATORS THAT ARE INTERNAL TO THE DOORS AND REGULATE THE OPERATION OF THE ELECTRIC WINDOWS UP OR DOWN. UPON FAILURE, THE WINDOWS FALL INTO THE DOOR FRAME (EITHER PARTLY OR WHOLLY). THIS MAY HAPPEN AT ANY TIME AND MAY NOT OCCUR DURING NORMAL OPERATION OF THE WINDOWS. CONSIDERING THE SPORADIC OCCURRENCE OF THIS FAULT, IT CAN POSSIBLY INJURE A PASSENGER AND/OR DRIVER AND MAY DISTRACT THE DRIVER DURING OPERATION OF THE VEHICLE, THUS BEING A SAFETY HAZARD. THE JEEP COMPANY IS AWARE OF THIS DESIGN FLAW IN THEIR VEHICLES (2002 - 2007) BUT HAS REFUSED TO DO A RECALL (THEY CURRENTLY HAVE TSB #2303807) ISSUED. THIS IS ASSOCIATED WITH NHTSA ITEM NUMBER: 10022629. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354359September 7, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT BOTH REAR WINDOWS AND THE DRIVERS SIDE WINDOW FELL DOWN WHILE DRIVING 45 MPH DURING A THUNDERSTORM. THE FAILURE OCCURRED WITH TWO CHILDREN IN THE BACK SEAT OF THE VEHICLE. THE CONTACT HAD TO PULL OVER AND WAIT UNTIL THE STORM STOPPED BEFORE THE CONTACT COULD CONTINUE DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT SINCE THE WARRANTY EXPIRED THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE CONTACT STATED THAT THIS WAS NOT THE FIRST TIME THE WINDOWS MALFUNCTIONED. HE WAS ALSO FAMILIAR WITH NUMEROUS COMPLAINTS REGARDING THE WINDOW FAILURE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354380September 7, 2010
FUEL SYSTEM, GASOLINE
GAS TANK OVERFILLS AND SPILLS GASOLINE ON EVERY FILLUP, STARTED OCCURRING AT UNDER 70K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353984September 6, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I BOUGHT MY 2006 JEEP LIBERTY IN 2007 (FEBRUARY) WITH ABOUT 15,000 MILES ON IT. THE WARRANTY WAS STILL GOOD FOR A LITTLE LONGER AT THAT TIME. IN THAT TIME AT 2 OF REGULATORS ON TWO DIFFERENT WINDOWS HAD TO BE REPLACED. SINCE THAT TIME 2 MORE HAVE BEEN REPLACED OUT OF MY OWN POCKET. NOW HERE IN SEPTEMBER 2010 THE BACK DRIVER SIDE WINDOW IS DOING IT AGAIN. THE WINDOW WILL FALL DOWN OUT OF PLACE WHEN ROLLED UP AND WHEN YOU TRY TO ROLL IT UP THE MOTOR WILL GRIND AND THE WINDOW WILL NOT GO ANYWHERE. THIS NEEDS TO BE TAKEN CARE OF; PEOPLE ARE OUT HUNDREDS OF DOLLARS FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353994September 6, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATORS FOR JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353998September 6, 2010
VISIBILITY
BACK WINDOW FELL AND SWITCH WILL NOT BRING IT BACK UP. THIS IS MY SECOND WINDOW PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354010September 6, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER'S SIDE WINDOW ON MY 2008 JEEP LIBERTY FELL DOWN A FEW DAYS AGO. WHEN I BROUGHT IT IN TO GET FIXED, I WAS TOLD THAT THIS WAS A COMMON PROBLEM AND, BECAUSE OF THAT, THE PART HAD BEEN REDESIGNED AND I WOULD NOW NEED A NEW WINDOW AS WELL, TOTALING OVER $800. MY WARRANTY JUST ELAPSED LESS THAN 6,000 MILES AGO. I WAS ALSO TOLD THAT THIS WOULD LIKELY BE RECALLED EVENTUALLY BUT THAT DOESN'T HELP ME WHILE MY WINDOW IS BEING HELD UP WITH DUCT TAPE BECAUSE I DON'T HAVE AN EXTRA $800 TO FIX IT AT THE MOMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354035September 6, 2010
VISIBILITY
BOTH REAR POWER WINDOWS HAVE FAILED WITHIN THE LAST 2 DAYS. BOTH WINDOWS HAVE FALLEN, WILL NO LONGER ROLL UP, AND ARE CURRENTLY BEING HELD UP WITH THE HELP OF A WOODEN SHIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353665September 3, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES
2006 JEEP LIBERTY, OWNED SINCE NEW IN LATE 2005 CURRENTLY 75,000 MILES. ALL WINDOWS HAVE BROKEN AT LEAST ONCE, SOME MORE THAN ONCE, I HAVE LOST COUNT. FIRST THREE TIMES FIXED UNDER WARRANTY. LAST FOUR OR FIVE TIMES FIXED AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353725September 3, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE
DRIVING ALONG AND REAR RIGHT POWER WINDOW STARTED TO SLIP DOWN. I TRIED TO PUT IT UP BUT IT MADE GRINDING NOISES AND KEPT SLIPPING. IT STARTED TO RAIN, SO RAIN CAME INTO VEHICLE. ALSO COULD NOT GO TO DOC APPT - COULD NOT LEAVE UNSECURED VEHICLE IN PARKING LOT. HAD TO COME HOME AND STICK A WOODEN WEDGE INTO WINDOW TO KEEP IT UP. I WAS AFRAID WINDOW WOULD FALL INTO DOOR FRAME AND BREAK. HARD TO PAY ATTENTION TO ROAD WHILE CONSTANTLY LOOKING OVER SHOULDER AT WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353446September 2, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FAILURE OF POWER WINDOW COMPONENTS CAUSING WINDOW TO CRASH INTO INNER DOOR... ALMOST CAUSED AN ACCIDENT BY FRIGHTENING ME TO THE POINT OF PANIC. AFTER SOME INVESTIGATION, I HAVE FOUND OUT THAT THIS IS AN ONGOING PROBLEM WITH THE JEEP LIBERTY THAT CHRYSLER HAS REFUSED TO DEAL WITH... IT WILL EVENTUALLY BE DEALT WITH AFTER SOMEONE IS KILLED OR MAIMED. WHY DON'T YOU DO YOUR JOB AND DEAL WITH THIS PROBLEM BEFORE SOMEONE GETS KILLED OR MAIMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353535September 2, 2010
POWER TRAIN:DRIVELINE
VEHICLE: 2003 LIBERTY LTD WITH 110,000 MILES. UPON ACCELERATION FROM A DEAD STOP, OR WHEN COASTING THEN ACCELERATING, OR SHIFTING UNDER LIGHT-TO-NEUTRAL THROTTLE, THERE IS A NOTICEABLE CLUNK FROM THE REAR DIFFERENTIAL, SIMILAR TO A WORN UNIVERSAL JOINTS. TOOK IT TO THE DEALER AND FOUND THAT THE SPIDER GEARS WERE EXTREMELY WORN CREATING ABNORMAL CLEARANCES. THE DEALER STATED THAT THIS IS A COMMON PROBLEM WITH THE 2003 MODEL (OTHERS?). THIS IS LIKELY DUE TO A POOR DESIGN OR MATERIALS. BROKEN OR DISLODGED SPIDER GEARS HAVE THE POTENTIAL TO SEIZE THE ROTATING ASSEMBLY AND SEND THE VEHICLE INTO AN UNCONTROLLED SKID. PARTS ORDERED AFTERMARKET TO BE INSTALLED ON A DATE TBD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353548September 2, 2010
SERVICE BRAKES, HYDRAULIC
ON JULY 12 I BOUGHT A NEW 2010 JEEP LIBERTY, ON AUGUST 19 I RECEIVED A SAFETY RECALL (K15) MASTER CYLINDER BRAKE TUBE(S), FROM CUSTOMER SERVICES FIELD OPERATIONS, THE NOTICE STATES THAT THE WORK WILL TAKE ABOUT 1/2 HOUR TO COMPLETE . I CALL THE DEALER WERE I BOUGHT THE NEW CAR AND TOLD THEM ABOUT THE RECALL, AND THEY TOLD ME THAT THEY ARE CONFRONTING AN UNUSUAL FLOW OF REPAIRS AND THAT FOR THIS REASON THEY WILL NOT BE ABLE TO TAKE ANY UNIT FOR REPAIR FOR THE NEXT 2 WEEKS. WHAT SHOULD I DO, STOP THE ONLY VEHICLE THAT I USE FOR WORK FOR 2 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353289September 1, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2006 JEEP LIBERTY SPORT 4 X 4 WINDOW REGULATOR FAILURE: ABOUT TO LEAVE FOR WORK AND FOUND A REAR WINDOW DOWN ON MY JEEP. WHEN I TRIED TO USE THE BUTTON TO RAISE IT A LOUD GRINDING NOISE OCCURRED AND THE WINDOW WOULD NOT GO UP. CHRYSLER DEALERSHIP CHARGED ME $442.73 TO REPLACE THE REGULATOR WITH, WHAT THE REPRESENTATIVE SAID, WAS THE NEW TYPE THAT CHRYSLER USES NOW. REP ALSO SAID I HAD TO BUY A NEW WINDOW GLASS BECAUSE THE NEW REGULATOR WAS NOT GUARANTEED TO WORK WITH THE OLD GLASS. THE NEW GLASS IS NOT TINTED TO MATCH THE OTHER CAR WINDOWS. THERE ARE THOUSANDS OF COMPLAINTS POSTED ONLINE, FROM JEEP LIBERTY OWNERS, WHO HAVE HAD THE SAME PROBLEM REPEATEDLY. THERE IS AN ONLINE PETITION TO CHRYSLER TO RECALL THESE VEHICLES AND ABSORB THE EXPENSE OF HAVING THESE FAULTY REGULATORS REPLACED. THERE IS A CLASS ACTION SUIT AGAINST VOLKS WAGEN FOR THIS SAME PROBLEM. NOT KNOWING WHEN ONE OF YOUR CAR WINDOWS WILL DROP IS A SAFETY HAZARD. THERE IS A POTENTIAL FOR BROKEN GLASS, A DANGEROUS DRIVING DISTRACTION, AND I WAS NOT SECURE IN MY CAR, THOUGH HAVING ALL DOORS LOCKED, MY WINDOW WOULD NOT GO UP. THIS LEAVES THE CAR OPEN TO EASY THEFT. SINCE CHRYSLER IS USING A "NEW" WINDOW REGULATOR, THAT DOESN'T FIT THE OLD GLASS, IT MUST KNOW OF THE WIDESPREAD PROBLEM OF THEIR FAULTY ORIGINAL REGULATORS. IN THE THOUSANDS OF POSTED CONSUMER COMPLAINTS, REGARDING THIS PROBLEM, IT SHOWS THE PROBLEM HAS BEEN GOING ON FOR YEARS. CUSTOMERS ARE PAYING HUNDREDS OF DOLLARS FOR REPLACEMENT COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352904August 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 JEEP LIBERTY, AUTOMATIC, WITH 71K MILES. TRAVELING ON FREEWAY WITH CRUISE CONTROL ON WHEN SUDDEN LOUD "THUD" FOLLOWED BY FORWARD JERKING MOTION. DISENGAGED CRUISE CONTROL. WAS ABLE TO CONTINUE TO DESTINATION. ON RETURN, JEEP STARTED BUT WILL NOT MOVE IN ANY GEAR. TOWED TO REPAIR CENTER. DIAGNOSIS SHOWED THAT THE TRANSMISSION FAILED BUT NOT DUE TO LACK OF MAINTENANCE OR DRIVING HABITS. TRANSMISSION JUST FAILED. REPLACEMENT TRANSMISSION IS ON BACKORDER FROM JEEP FOR TWO WEEKS AS OF THIS WRITING. I WILL WRITE TO CHRYSLER AS TRANSMISSION ARE NOT TO JUST FAIL AFTER 71K MILES. THIS IS A DEFECT THAT CHRYSLER NEEDS TO ACKNOWLEDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352945August 31, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WITH THE CRUISE CONTROL IN ACTIVATION. THE ANTI-LOCK BRAKE SYSTEM, SKID, TRACTION CONTROL AND ELECTRONIC STABILITY PROGRAM WARNING INDICATORS ILLUMINATED. THE VEHICLE DECELERATED INDEPENDENTLY AND THE CRUISE CONTROL BECAME INACTIVE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MECHANIC DISCOVERED THAT THE UPPER BALL JOINT WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER: 06V493000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK: CONTROL UNIT/MODULE). THE FAILURE MILEAGE WAS APPROXIMATELY 42,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352998August 31, 2010
VISIBILITY
JEEP LIBERTY 2007 DRIVER SIDE WINDOW SUDDENLY FELL DOWN AND WOULD NO LONGER WORK LEAVING CAR WIDE OPEN. FOUR DAYS LATER THE PASSENGER FRONT SIDE WINDOW ALSO JUST FELL INTO DOOR, NO WAY TO GET WINDOWS UP. ONE DEALER SAYS POSSIBLE RECALL COMING, ANOTHER SAID THEY NEVER HEARD OF PROBLEM BEFORE. BEING FIXED UNDER EXTENDED WARRANTY BUT REALLY IS A SAFETY ISSUE COMMON ON LIBERTY'S. SHOULD BE JEEP RECALL TO REPAIR ALL WINDOWS BEFORE IT HAPPENS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353037August 31, 2010
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER WHEEL DISENGAGED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY INFORMED HIM THAT THE LOWER BALL JOINT BROKE DUE TO EXCESSIVE CORROSION. THERE WAS A RECALL UNDER THE NHTSA CAMPAIGN ID NUMBER 03V460000 ( SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE TECHNICIAN ADVISED THAT THE VIN WAS EXCLUDED FROM THE RECALL AND THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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