Jeep Liberty Complaints

8,882 consumer complaints on file.

#10352666August 30, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2006 JEEP LIBERTY. JUST HAD A THIRD WINDOW FALL INTO THE DOOR OF MY VEHICLE. I HAVE ALREADY REPLACED TWO, COSTING ME $200 A PIECE WITH AN EXTENDED WARRANTY. MY CAR WAS LEFT EXPOSED TO ELEMENTS ALL NIGHT AND LUCKILY WAS NOT BROKEN INTO. THE WINDOW MOTORS FAIL FOR NO APPARENT REASON. THE NEW MECHANISM REQUIRES A WHOLE NEW WINDOW. JEEP KNOWS ABOUT THIS PROBLEM, THERE ARE TONS OF POSTS ON THE INTERNET WHERE THE SAME THING HAS HAPPENED TO OTHER PEOPLE. JEEP IS RIPPING OFF IT'S CUSTOMERS, IT SHOULD PAY FOR THE REPLACEMENT OF THE WINDOWS. WHAT IF IT FALLS DOWN WHILE I AM DRIVING DOWN THE INTERSTATE IN THE RAIN WITH MY TWO KIDS IN THE BACK? IT'S SHAMEFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352756August 30, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE WINDOW WENT OFF TRACK AND I TOOK IT TO THE DEALER AND THEY FIXED IT. NOW THE DRIVER'S SIDE REAR WINDOW FALLS DOWN FOR NO APPARENT REASON. IT HAPPENS SEVERAL TIMES DAILY I CAN NOT KEEP IT UP. THE DRIVER'S SIDE WINDOW KEEPS GOING OFF TRACK. THE PASSENGER SIDE WINDOW SQUEAKS REAL BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352838August 30, 2010
FUEL SYSTEM, GASOLINE
EVERY TIME I PUT FUEL IN MY CAR, THE AUTOMATIC SHUT OFF DOES NOT ENGAGE. I SPLASH GAS ALL OVER MY CAR AND IT DRIPS TO THE GROUND. IF I AM NOT SUPER CAREFUL, I ALSO END UP WITH GAS ON ME AND I HAVE THE SMELL OF FUEL ON ME. I MUST STAND CLOSELY TO MY CAR, AND I MUST LISTEN TO THE FUEL AND GUESS WHEN TO STOP PUMPING. I WORRIES ME EVERYTIME I FUEL MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352031August 26, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED HE WAS INFORMED OF NHTSA INVESTIGATION ITEM NUMBER: PE10-031 (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS) WHICH STATED THAT THE PLACEMENT OF THE FUEL TANK AND LACK OF ADEQUATE SHIELDING MADE THE FUEL TANK VULNERABLE TO RUPTURE OR LEAKAGE IF STRUCK FROM THE REAR. THE CONTACT STATED THAT THE PLACEMENT OF HIS FUEL TANK WAS ALSO INADEQUATE AND HE WAS CONCERNED OF A POTENTIAL FIRE ERUPTING IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 103,000. UPDATING 12/7/10 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352169August 26, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL
I HAVE A 2002 JEEP LIBERTY AND I HAVE TO REPLACE A WINDOW REGULATOR FOR THE 5TH TIME. EVERY IN EVERY INSTANCE IT HAS BEEN THE REAR WINDOWS. IN ONE INSTANCE I WAS DRIVING DOWN THE HIGHWAY AND THE WINDOW CAME DOWN. I HAVE TWO CHILDREN IN CAR SEATS AND THE LAST THING I NEED IS FOR THEM TO THROW SOMETHING OUT OR FOR SOMETHING TO HAPPEN TO THEM B/C THE REGULATOR FAILED WHILE I'M DRIVING DOWN THE HWY. OTHER TIMES IT WAS PARKED IN THE DRIVEWAY AND WHEN I LOOKED OUT OF MY HOUSE THE REAR WINDOW WAS DOWN AGAIN. THE REGULATORS WERE JUST REPLACED ON 6-06-10 AND NOW IT IS 08-26-10. THE NEW REGULATOR DIDN'T LAST VERY LONG, HUH. AFTER ALL OF THE PROBLEMS THAT I 'VE HAD WITH THIS JEEP I WILL NEVER BUY ANOTHER ONE!! I HAVE NOTICED ON DIFFERENT ONLINE FORUMS THAT THIS SEEMS TO BE A VERY COMMON PROBLEM FOR THOUSANDS OF JEEP OWNERS. FOR SOME REASON NOBODY SEEMS TO BE ADDRESSING THIS SITUATION. WE SPEND LOTS OF MONEY ON VEHICLES AND FOR THEIR UPKEEP! THE LEAST JEEP CAN DO IS FIX THE PROBLEM OR THEY MAY HAVE A BIGGER PROBLEM AHEAD WHEN EVERYONE DECIDES TO STOP PURCHASING JEEPS. SINCE I HAVE ALREADY DECIDED TO DO THAT GUESS THAT'S ONE CONSUMER DOWN THE DRAIN FOR JEEP! OH, THE OTHER THING....I LIVE IN TX AND IT WAS 107 DEGREES THE OTHER DAY....WOULD YOU WANT TO HAVE A PROBLEM WITH YOUR WINDOW IN THIS HEAT....RENDERS THE AC VIRTUALLY USELESS! I DON'T NEED OR WANT MY CHILDREN SITTING IN A HOT VEHICLE AND RISK POTENTIAL HEAT ASSOCIATED PROBLEMS B/C OF A CRAPPY PRODUCT! IF IT OCCURS AT HOME THEN I DUCT TAPE IT BEFORE I LEAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351924August 26, 2010
FUEL SYSTEM, GASOLINE
I OWN A 2007 JEEP LIBERTY AND HAVE A CONSISTENT PROBLEM WITH GAS PUMPS NOT SHUTTING OFF AT ANY OF THE STATIONS WHERE I HAVE PURCHASED GAS. THIS ISSUE STARTED A FEW MONTHS AGO AND AT FIRST I JUST ASSUMED IT WAS RELATED TO A PARTICULAR PUMP, BUT HAVE FOUND THAT IT OVERFLOWS NO MATTER WHERE I PURCHASE GAS. I BELIEVE THAT THIS IS A SERIOUS DANGER AND CERTAINLY AN ENVIRONMENTAL ISSUE ESPECIALLY WHEN SUCH EFFORTS ARE MADE TO EVEN CONTROL VAPOR EMISSIONS ON MODERN VEHICLES. I HAVE CONTACTED CHRYSLER BUT THEY SAID THAT THERE IS NOTHING THEY CAN DO ABOUT IT. I HAVE DONE SOME RESEARCH ONLINE AND FOUND THIS TO BE A VERY COMMON PROBLEM WITH JEEPS. I'M CONCERNED ABOUT THE ENVIRONMENTAL ISSUE, BUT AM MORE ANXIOUS ABOUT THE SAFETY ISSUE THIS CAUSES. IT'S BAD ENOUGH TO RUIN CLOTHING, BUT I HATE TO THINK ABOUT OTHER WORSE SCENARIOS SUCH AS A FIRE OR HAVING GAS SPRAYED IN SOMEONE'S FACE. I BELIEVE THAT IT SHOULD BE COVERED AS PART OF AN EMISSIONS AND CUSTOMER SAFETY RELATED SERVICE CAMPAIGN, BUT CHRYSLER DISAGREES WITH ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351716August 25, 2010
VISIBILITY
I OWN A 2007 JEEP LIBERTY. IN APRIL 2010, I HAD TO HAVE THE POWER WINDOW REGULATOR, MOTOR AND GLASS (NOTHING WRONG WITH THE GLASS) FOR THE DRIVER SIDE FRONT AND REAR REPLACED. OF COURSE THE WARRANTY EXPIRED. I WAS TOLD THAT THE REGULATOR FAILED BUT I HAD TO HAVE ALL REPLACED. I WAS TOLD THAT THE DESIGN FOR THE 2007 REGULATOR WAS CHANGED AND THAT IS WHY I HAD TO HAVE ALL REPLACED AT A COST OF $425.00 EACH. NOW THE PASSENGER SIDE REAR WINDOW JUST DROPPED DOWN INTO THE DOOR WITHOUT WARNING (AUG 25,2010). I ASSUME THAT I WILL HAVE TO HAVE THE REGULATOR, MOTOR AND GLASS (AGAIN NOTHING WRONG WITH THE GLASS) REPLACED AT ANOTHER $425.00. I AM JUST WAITING FOR THE FRONT PASSENGER SIDE GLASS TO FALL INTO THE DOOR AND HAVE TO REPLACE THAT ALSO. I HAVE SEARCHED THE INTERNET AND FOUND THOUSANDS OF COMPLAINTS REGARDING THIS ISSUE. SOME HAVE HAD TO HAVE THE REGULATORS REPLACED THREE OR FOUR TIMES. YET THERE IS NO RECALL. THIS IS A DISGRACE. IT IS TOTALLY UNFAIR FOR THE OWNERS OF THESE VEHICLES TO HAVE TO CONTINUE TO SHELL OUT THIS KIND OF MONEY OVER AND OVER AGAIN WHEN THERE IS CLEARLY A DESIGN FLAW. HOW MANY COMPLAINTS WILL IT TAKE BEFORE THEY ISSUE A RECALL? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351726August 25, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER REAR LEFT WINDOW FELL INTO DOOR. FOR SAFETY REASONS THE WINDOW DOES NOT FULLY OPEN. WHEN WINDOW FALLS INTO THE DOOR AN UNSAFE CONDITION EXISTS. AFTER A BRIEF WEB SEARCH IT APPEARS THAT THIS ISSUES HAS BEEN VERIFIED BY MANY JEEP LIBERTY OWNERS AND IS NOT AN ISOLATED INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351713August 25, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2003 JEEP LIBERTY EVERY WINDOW REGULATOR HAS BEEN REPAIRED AT LEAST ONCE. SPENT OVER 1,000 IN REPAIRS. GOOGLE IT... NUMEROUS COMPLAINTS ABOUT THIS MODEL FROM EVERY YEAR WITH SAME PROBLEM. NEEDS TO BE RECALLED AND FIXED! MONEY OWED BACK TO OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351796August 25, 2010
VEHICLE SPEED CONTROL, STEERING
JEEP LIBERTY, 2010. LEFT HOUSE AND DROVE ~ 100' TO THE FIRST STOP SIGN AND MADE A FULL STOP. STARTED TO DRIVE AWAY AND THERE WAS AN IMMEDIATE LURCH AND THRUST OF ACCELERATION, WITH LIMITED AND/OR LOSS OF STEERING AND/OR BRAKING ABILITY. THE JEEP JUMPED A CURB AND STRUCK A PEDESTRIAN AND MAILBOX. CAUSING INJURY TO THE PERSON AND DAMAGE TO THE CAR AND MAILBOX. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10351819August 25, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY (WINDOWS SLIDE DOWN ABOUT EVERY THREE MONTHS) NEAR ACCIDENT WAS RAINING WHEN WINDOW BEGAN TO SLIDE TOWN RAN OFF ROAD WHEN ATTEMPTING TO PUSH WINDOW UP. I HAVE CHECKED INTERNET THERE ARE THOUSANDS OF COMPLAINTS ON THIS ISSUE. I KNOW IT HAS TO BE A SAFETY CONCERN BEFORE RECALL. WHAT ABOUT CHIDREN IN THE BACK SEAT ROCKS OR DEBRIS OF ANY KIND COULD CAUSE EYE INJURY. CHRYSLER IS AWARE OF PROBLEM BUT REFUSE TO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351817August 25, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH AND APPROACHING A STOP SIGN WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE PROCEEDED TO ROLL BACKWARD AND THE CONTACT APPLIED THE EMERGENCY BRAKE AND WAS ABLE TO BRING THE VEHICLE TO A STOP. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THE VACUUM HOSE WAS REPLACED. AFTER THE REPAIR WAS PERFORMED THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE VEHICLE BE TOWED TO THE DEALER FOR DIAGNOSIS AND REPAIRS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DISCOVERED THAT THE FAILURE WAS RELATED TO THE COMPUTERIZED SYSTEM AND ENGINE VALVES. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351424August 24, 2010
ELECTRICAL SYSTEM:IGNITION
JEEP LIBERTY 2002, IGNITION PROBLEMS. KEY GOES INTO IGNITION BUT WILL NOT MOVE BACKWARDS OR FORWARD, STEERING IS LOCKED AS WELL. OCCURS A COUPLE TIMES A YEAR SO FAR, USUALLY BY FIDDLING WITH IT AFTER 15 MINUTES I CAN GET IT STARTED UP. NOT THIS TIME, THE KEY WON'T BUDGE EITHER WAY AND MY CAR WON'T START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351593August 24, 2010
LATCHES/LOCKS/LINKAGES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SIX TIMES WINDOWS (BOTH SIDES, FRONT AND BACK) HAVE FALLEN AT DIFFERENT TIMES INSIDE THE DOOR OF MY JEEP LIBERTY. TODAY THE FALLING WINDOW ALSO RESULTED IN THE DOOR NOT BEING ABLE TO OPEN. THIS DEFINITELY IS A HAZARD WHEN YOU HAVE SMALL CHILDREN RIDING IN THE BACK SEAT -- SINCE THEY CANNOT RIDE IN THE FRONT DUE TO THE AIR BAGS. THIS IS A WELL-KNOWN HAZARD TO CHRYSLER JEEP AND THEY WILL NOT WAIVE THE COST OF THE REPAIR OR THE DEDUCTIBLE ON THE WARRANTY. AND THE PROBLEM KEEPS HAPPENING. I FIGURE THAT A WINDOW ON THIS VEHICLE LASTS ABOUT 10,000 MILES BECAUSE I ONLY HAVE 66,000 MILES AND THIS IS THE SIXTH TIME IT HAS HAPPENED. THIS IS DANGEROUS AND THERE SHOULD BE A RECALL ON THIS PROBLEM AND THE PROBLEM SHOULD BE PERMANENTLY REPAIRED FREE OF CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351217August 23, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE EXHIBITED AN UNUSUAL CLICKING NOISE. THE DASHBOARD LIGHTS AND HEADLIGHTS WOULD SHUT OFF AND RE-ILLUMINATE SPORADICALLY. THE CONTACT HAD TO UTILIZE THE HIGH BEAMS IN ORDER TO SEE THE ROAD AHEAD. TWO YEARS LATER, THE EXACT SAME FAILURE OCCURRED WITH THE HIGH BEAM LIGHTS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AT LEAST THREE TIMES FOR THE FAILURE YET THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE ALTERNATOR WAS REPLACED BY AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE CLICKING NOISE PERSISTED FOLLOWING REPAIRS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351242August 23, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VEHICLE PARKED IN LOT - NOT MOVING AT ALL - DRIVER SIDE REAR WINDOW DROPPED IN DOOR. UNABLE TO LIFT WITH POWER WINDOW BUTTON. THIS IS THE SEVENTH WINDOW REGULATOR TO FAIL ON THIS VEHICLE - FOURTH ONE FOR THIS PARTICULAR DOOR. DEALER DIAGNOSED AS FAILED REGULATOR AND INDICATED THAT MANUFACTURER FIX FOR THIS PROBLEM IS REPLACEMENT OF REGULATOR PART AND WINDOW GLASS - $575. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351263August 23, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 10 MPH OVER A POTHOLE, THE DRIVER SIDE REAR WINDOW FELL INTO THE DOOR PANEL. THE CONTACT WAS UNABLE TO OPEN THE REAR DRIVER SIDE DOOR FROM BOTH THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE WINDOW REGULATOR MOTOR WAS REPLACED. THE FAILURE RECURRED NUMEROUS TIMES AFFECTED ALL EXCEPT THE FRONT DRIVER SIDE WINDOW. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AS WELL AS INDEPENDENT MECHANIC WHERE THE WINDOW REGULATOR MOTOR WAS REPLACED. THE DOORS OF THE FAILED WINDOW MOTORS WOULD NOT OPEN UNTIL THE MOTOR WAS REPLACED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 85,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351301August 23, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS DROPS DOWN WHILE GOING DOWN THE ROAD, AND WILL NOT WORK PROPERLY, HAD THE DRIVER DOOR REPLACE AT LOCAL DEALERSHIP FOR AROUND 300 HUNDRED DOLLARS. NOW IT HAS FELL AGAIN. THATS ALL FOUR WINDOWS WILL NOT WORK. WHAT WILL I NEED TO DO. DEALERSHIP SAYS THAT THERE IS NOT A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351362August 23, 2010
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT
MY 2002 JEEP LIBERTY LIMITED'S IGNITION WILL NOT TURN WITH THE KEY IN PLACE. FIRST OCCURRENCE, I WAS ABLE TO JIGGLE THE KEY AND GET IT TO FINALLY TURN TO START, 2ND TIME IT TOOK ME BOUT 10 MINS OF JIGGLING THE KEY AND IT FINALLY TURNED AND STARTED. 3RD TIME, SAME SITUATION. NOW THE 4TH TIME AND IT'S SITTING IN OUR GARAGE, WILL NOT TURN TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351154August 22, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATOR BROKE/NEEDED REPLACED ON 2006 JEEP LIBERTY. SECOND ONE TO FAIL, FIRST COVERED UNDER WARRANTY, SECOND WAS NOT (PRICE 340.00 DOLLARS). HAPPENED TO BOTH REAR WINDOWS WHICH ARE RARELY DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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