Jeep Liberty Complaints

8,882 consumer complaints on file.

#10358719October 1, 2010
VISIBILITY
JEEP LIBERTY WINDOW REGULATOR FAIL. THIS IS A REPEAT OCCURRENCE, ALL 4 WINDOWS WERE REPLACED UNDER WARRANTY AT 29,000 MILES AFTER 26 MONTHS OF OWNERSHIP UNDER TSB 2300809 AT A COST TO CHRYSLER OF $1,332.40. NOW THE LATEST WINDOW FAIL HAPPENED DURING NON-USE, WHILE I WAS INSIDE MY WORK BUILDING. THIS WINDOW IS BARELY USED; I HARDLY CARRY PASSENGERS. IT HAS BEEN 23,000 MILES AND 17 MONTHS SINCE THE ENTIRELY NEW UNIT WAS PUT IN. * * I CAME OUT OF WORK, AND THE WINDOW HAD SLID DOWN INTO THE DOOR SOMETIME DURING THE DAY. ADDITIONALLY, I WAS UNABLE TO CLOSE THE DOOR AFTER I USED A PLASTIC BAG TO COVER THE WINDOW DUE TO THE WIRE CABLE BLOCKING THE DOOR LATCH * * THIS CAN LEAD TO INCREASED THEFT, DAMAGE FROM THE WEATHER, AS WELL AS TO PASSENGERS (SPECIFICALLY A BABY) IN THE BACKSEAT DURING FAIL. NO OPERATING WINDOWS AND DOORS STUCK OPEN ARE SAFETY CONCERNS. * * THE DEALER IS REFUSING TO PAY FOR THE REPLACEMENT, JUST UNDER $400, EVEN AFTER STATING I WOULD CONTACT CHRYSLER, THE BBB AND LOCAL NEWS. THERE ARE COPIOUS AMOUNTS OF THESE CASES ONLINE, HEAVILY TARGETING THE 2007 LIBERTY AS WELL AS SOME EARLIER MODELS. THE LEVEL OF WIDESPREAD FAILURES AND AMOUNT OF TIME THIS HAS GONE ON WITHOUT A RECALL IS DISTURBING TO SAY THE LEAST. CURRENTLY THERE IS ALSO TSB 2303807 ABOUT THE ISSUE. I LOVE JEEPS, AND WE HAVE BOUGHT A CHEROKEE, WRANGLER, AND 2 LIBERTY'S. THIS LACK OF DOING THE RIGHT THING AND REPEATED FAILURE MAKES US LOOK TO A MORE RELIABLE (FOREIGN MADE) VEHICLE AS THE NEXT CHOICE. * * *IN SUMMARY, THE WINDOW REGULATOR STARTS TO FAIL, WINDOWS START TO SLIDE OFF TRACK OR JUST DROP INTO THE DOOR. WINDOWS ARE LEFT OPEN AND DOORS CANNOT BE SHUT. THIS DEMANDS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358734October 1, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2005 JEEP LIBERTY - DRIVER SIDE REAR WINDOW FELL DOWN INTO THE DOOR INTERIOR AND WILL NOT RETURN TO A CLOSED POSITION. - SPONTANEOUS FAILURE - FOR COMPARABLE COMPLAINTS: HTTP://WWW.DENLORSTOOLS.COM/AUTOBLOG/2009/02/JEEP-LIBERTY-POWER-WINDOW-PROBLEMS-DIY-TIPS/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358769October 1, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE SITTING AT A RED LIGHT WITH VEHICLES IN FRONT OF HER THE VEHICLE BEGAN ACCELERATING FORWARD AND THE BACK WHEELS WERE SPINNING WITH SMOKE COMING FROM THE REAR END. THE CONTACT PUT BOTH FEET ON THE BRAKE PEDAL AND THE ACCELERATION STOPPED. SHE DROVE THE VEHICLE HOME AND CALLED CHRYSLER. THEY STATED THAT SINCE THERE WERE NO RECALLS THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 62,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10358810October 1, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2004 JEEP LIBERTY IN GOOD REPAIR, DRIVERS SIDE WINDOW FELL INTO THE DOOR AND COULD NOT BE RAISED. MOTOR MAKES A GRINDING SOUND. THERE WAS NO CRASH, THE WINDOW WORKED THE DAY PRIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358517September 30, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP LIBERTY AUTOMOBILE, 2006 MODEL YEAR, MULTIPLE INCIDENTS OF DOOR WINDOW DROPPING SUDDENLY INTO THE DOOR FRAME. DRIVERS DOOR HAS HAPPENED TWICE, FRONT PASSENGER DOOR ONCE, DRIVER'S SIDE REAR PASSENGER DOOR HAS HAPPENED THREE TIMES AND PASSENGER SIDE REAR DOOR ONCE. ON TWO OCCASIONS THIS HAS HAPPENED WHILE DRIVING AT HIGH SPEEDS AND THE RESULTING CHAOS HAS NEARLY CAUSED AN ACCIDENT. JEEP DEALERSHIP SAYS THIS IS A COMMON PROBLEM FOR JEEP LIBERTY FROM 2002 TO 2006. THEY HAVE NO SOLUTION TO OFFER OTHER THAN REPLACING THE WINDOW SOLENOID WITH SAME TYPE THAT KEEPS FAILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358232September 29, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE TRAVELING 25 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE CONTACT STATED THAT THE VEHICLE SUDDENLY SURGED FORWARD. THE CONTACT WAS UNABLE TO STOP THE VEHICLE USING THE BRAKES. THE THROTTLE SENSOR WAS REPLACED THREE TIMES BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 88,000. UPDATED 01/11/2011*LJ UPDATED 03/30/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358298September 29, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. ALL THE WINDOWS IN THE VEHICLE KEPT FALLING WITHIN THE DOOR FRAME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES TO REPLACE BROKEN REGULATOR CABLES AT THE CONTACT'S EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RELATED RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358337September 29, 2010
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE DRIVER SIDE REAR AND PASSENGER SIDE REAR WINDOWS FELL SUDDENLY ALTHOUGH NO ONE TOUCHED ANY BUTTONS TO OPEN THEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SEALS WERE NOT INTACT. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358365September 29, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WAS DRIVING DOWN THE INTERSTATE AND NOTICED THE BACK WINDOW CAME DOWN ABOUT 4 INCHES. TRIED TO RAISE THE WINDOW USING THE POWER BUTTON AND HEARD A LOUD POP. TRIED AGAIN AND HEARD ANOTHER POP. THE WINDOW DOES NOT ROLL UP. I CAN RAISE IT BY HAND BUT IT DOES NOT STAY UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357992September 28, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR HAS BROKE AND WINDOW WILL NOT STAY UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358099September 28, 2010
FUEL SYSTEM, OTHER
WHEN I AM REFUELING MY 2008 JEEP LIBERTY 1 OUT OF 4 TIMES THE FUEL DOES NOT STOP WHEN FILLED AND SPILLS OUT EVERYWHERE. GAS SPLASHES ON ME, THE GROUND AND MY CAR. THIS HAPPENS AT DIFFERENT GAS STATIONS AND PUMPS AND SEEMS VERY UNHEALTHY AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358162September 28, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I AM WRITING TO GIVE A COMPLAINT ABOUT THE 2006 JEEP LIBERTY. ON NUMEROUS OCCASIONS THROUGHOUT PURCHASING THE VEHICLE, WE HAVE HAD TO HAVE THE POWER WINDOW REGULATOR AND GLASS REPLACED. THE GLASS FALLS INTO THE DOOR AND WILL NOT ROLL UP. THE FIRST TIME, AND EVEN SECOND, I WAS ABLE TO TAKE IT IN STRIDE AND ACCEPT IT, PAYING THE LARGE SUM TO GET IT FIXED. HOWEVER, AS THIS CONTINUES TO HAPPEN ON AT LEAST 4 OTHER OCCASIONS - TWO OF WHICH HAPPENED WITHIN FIVE DAYS OF EACH OTHER IN MID SEPTEMBER 2010 - I AM QUITE DISCOURAGED. I NOW HAVE ONE WINDOW STILL DOWN - PASSENGER FRONT - AND IT IS CURRENTLY TAPED UP. HOWEVER, IN FLORIDA WEATHER, IT FREQUENTLY MELTS AND FALLS DOWN. THIS LEAVES MY CAR WINDOW DOWN AND EXPOSED IN PUBLIC WHILE I AM AT WORK - WHICH COULD LEAD TO MANY DANGERS. I AM SICK OF TAKING MY CAR IN EVERY FEW MONTHS BECAUSE JEEP CANNOT SIMPLY FIX THIS PROBLEM. I PAID A PRICE FOR MY CAR, AND COULD EASILY HAVE BOUGHT ANOTHER CAR BY NOW WITH THE MONEY I HAVE SPENT ON FIXING THE WINDOWS IN THIS CAR - AROUND 350 TO 500 A POP FOR EACH TIME. THIS IS RIDICULOUS AND JEEP SHOULD BE HELD ACCOUNTABLE FOR THE DEFAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357773September 27, 2010
SEATS
WELD OF DRIVER SIDE FRONT SEAT BROKE. CAR HAS NEVER BEEN IN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357782September 27, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW OF JEEP 2007 LIBERTY COMES DOWN ON ITS OWN (EVERY TIME WE DRIVE THE CAR AND EVEN WHEN IT IS IN PARK). THE PROBLEM WAS REPAIRED AT A JEEP DEALER ONCE WHILE UNDER 3 YEAR/36,000 MILE WARRANTY. HOWEVER, THE PROBLEM HAS OCCURRED AGAIN (SAME WINDOW) ONLY 1.5 YEARS AFTER THE FIX, YET THE DEALER SAYS IT'S NO LONGER UNDERWARRANTY. CLEARLY THIS IS A DEFECT WITH THE CAR AND THE ORIGINAL FIX SHOULD HAVE BEEN MORE PERMANENT THAN 1.5 YEARS. IT HAPPENED DURING A HEAVY DOWNPOUR/RAIN STORM AND RESULTED DAMAGE TO ITEMS IN THE BACK SEAT. WE HAVE AN 11 MONTH OLD IN A CAR SEAT IN THE BACK AND CAN NO LONGER RIDE IN INCLEMENT WEATHER WITH THE BABY IN THE BACKSEAT UNTIL WE GET IT FIXED AGAIN. MY FEAR IS THIS WILL SIMPLY CONTINUE TO HAPPEN SINCE WE ALREADY TRIED TO HAVE THIS FIXED BY A 5 STAR CHRYSLER/JEEP DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357790September 27, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1. OPERATING NORMALLY 2. POWER WINDOW FAILURE. OCCURS EVERY 20K MILES OF NORMAL USE. FAILURE DUE TO A BROKEN PLASTIC BRACKET THAT ATTACHES THE WINDOW TO THE REGULATOR WIRE COIL. WHEN FAILURE OCCURS, WINDOW MAY SLIP DOWN RESULTING IN POSSIBLE WEATHER DAMAGE AND SECURITY RISKS. 3. THE FACTORY FIX IS COSTLY AND DOESN'T REPLACE THE PLASTIC BRACKET. THE PERMANENT FIX IS TO REPLACE THAT BRACKET WITH A METAL ONE FOR ABOUT $90 + 1 HRS LABOR PER WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357791September 27, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY LIMITED 4X4 - FAILURE OF WINDOW REGULATORS I HAVE HAD MULTIPLE FAILURES OF THE WINDOW REGULATORS THAT ARE INTERNAL TO THE DOORS AND REGULATE THE OPERATION OF THE ELECTRIC WINDOWS UP OR DOWN. UPON FAILURE, THE WINDOWS FALL INTO THE DOOR FRAME. RIGHT REAR WINDOW WAS REPAIRED IN OCT 2008. LEFT REAR WINDOW WAS REPLACED IN DEC 2008. BOTH FRONT WINDOWS WERE REPAIRED IN MAY 2010. RIGHT REAR WINDOW FAILED AGAIN IN SEP 2010. THIS MAY HAPPEN AT ANYTIME AND MAY NOT OCCUR DURING NORMAL OPERATION OF THE WINDOWS. CHRYSLER IS AWARE OF THIS DESIGN FLAW IN THEIR VEHICLES (2002 - 2007) BUT HAS REFUSED TO DO A RECALL (THEY CURRENTLY HAVE TSB #2303807) ISSUED. THIS IS ASSOCIATED WITH NHTSA ITEM NUMBER: 10022629. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357846September 27, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE PASSENGER SIDE WINDOW REGULATOR CABLE ON MY 2006 JEEP LIBERTY FAILED AND THE WINDOW DROPPED ALL THE WAY INSIDE THE DOOR PANEL. THE PLASTIC PIN HOLDING THE REGULATOR CABLE TO THE WINDOW CHANNEL BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357898September 27, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WITHOUT WARNING, THE POWER WINDOW REGULATORS IN MY 2003 JEEP LIBERTY SPORT FAILED. BOTH THE DRIVER AND PASSENGER REAR WINDOWS STOPPED WORKING WITHIN MONTHS OF EACH OTHER. I HAD THEM FIXED AND NOW JUST A FEW MONTHS LATER THE PASSENGER SIDE WINDOW IN THE REAR HAS STOPPED WORKING AGAIN. I HAVE READ THAT THIS IS A COMMON PROBLEM WITH THE JEEP LIBERTY. THE FAULTY PART(S) NEED TO BE RECALLED AND FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357702September 26, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOWS ON ALL FOUR DOORS HAVE FAILED AT DIFFERENT TIMES ON MY 2007 JEEP LIBERTY SINCE I BOUGHT THE CAR IN JULY 2007. THE WINDOW REGULATOR IS THE PART THAT HAD TO BE REPLACED EACH TIME. THE POWER WINDOW ON THE RIGHT REAR DOOR WAS REPAIRED ON MARCH 20, 2009. THE WINDOW FAILED WORKING AGAIN ON SEPTEMBER 23, 2010. THE WINDOW REGULATOR WILL HAVE TO BE REPLACED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357725September 26, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2006 JEEP LIBERTY - THREE WINDOW FAILURES WITHIN A FOUR MONTH PERIOD (TWO BACK WINDOWS AND DRIVER SIDE FRONT WINDOW. PAID OVER $600 TO REPAIR THE BACK WINDOWS BUT WHEN THE 3RD ONE FAILED, WE CONTACTED CHRYSLER AND WE WERE TOLD TO HAVE IT REPAIRED AND CHRYSLER WOULD PAY THE DEALER FOR THE REPAIRS. WE ASKED ABOUT THE PREVIOUS REPAIRS AND WERE TOLD TO WRITE TO CHRYSLER CUSTOMER SERVICE AND INCLUDE COPIES OF INVOICES. WE ARE IN THE PROCESS OF DOING THIS AND DON'T HAVE ANY RESPONSE YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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