Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#891982July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN VEHICLE IS IN PARK, VEHICLE WILL ROLL BACKWARDS WHENEVER EMERGENCY PARKING BRAKE IS NOT APPLIED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891983July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
WHEN APPLYING GAS PEDAL VEHICLE FEELS AS IF IT IS PULLING IN REVERSE. THIS HAPPENS AT HIGHWAY SPEEDS. DEALER HAS NOT SEEN VEHICLE. *AK CONSUMER STATES VEHICLE BUCKS AND PULLS BACK WHILE DRIVING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891990July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN IDLE AND PARK, VEHICLE ROLLED BACKWARDS SIDE SWIPING A TREE AND IMPACTING A NEIGHBORS HOUSE. DEALERSHIP EXAMINED THE VEHICLE AND REPAIRED THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#891991July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK, CONSUMER WAS UNLOADING NEWS PAPERS. CONSUMER PROCEEDED TO WALK AWAY AND HEARD A NOISE. THEN, TURNED AROUND AND VEHICLE WAS ROLLING BACKWARDS. CONSUMER STATES THAT VEHICLE WAS IN PARK AND POPPED OUT OF PARK. CONSUMER TOOK VEHICLE TO DEALER, AND DEALER SAID THERE WAS NO PROBLEM WITH GEARS. ALSO, DEALER COULD NOT DUPLICATE PROBLEM. CONSUMER FEEL THIS IS RELATED TO INVESTIGATION IN TODAYS NEWSPAPERS ON JEEP CHEROKEES COMING OUT OF GEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891993July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED IN GARAGE WITH ENGINE RUNNING AND DRIVER'S DOOR OPEN WHEN IT SUDDENLY STARTED GOING BACKWARD. DOOR WAS BENT BACK. CONSUMER RAN AFTER VEHICLE, JUMPED IN AND SHUT OFF ENGINE . EMERGENCY BRAKE WAS NOT ENGAGED. $1800.00 DAMAGE TO VEHICLE. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#891994July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK AND IDLING VEHICLE ROLLED BACKWARDS, APPROXIMATELY 65 YARDS BEFORE CONSUMER WAS ABLE TO JUMP INTO VEHICLE TO APPLY THE BRAKES. CONSUMER RUPTURED A DISK IN HER NECK WHEN SHE JUMPED INTO VEHICLE. MANUFACTURER HAS EXAMINED VEHICLE ,AND COULD NOT DETERMINE A CAUSE FOR THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#892000July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IDLING AND IN PARK IT JUMPED OUT OF PARK AND STARTED ROLLING BACKWARDS. CONSUMER WAS ABLE TO STOP VEHICLE BY JUMPING INTO VEHICLE. CONSUMER SUSTAINED SCRAPES AND BRUISES. MANUFACTURER HAS OFFERED NO ASSISTANCE TO CONSUMER. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK AS A RESULT OF THE VEHHICLE JUMPING OUT OF GEAR THE DRIVERS SIDE DOOR WAS BENT BACKWARD BY COMING IN CONTACT WITH THE SIDEWALL. NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892008July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IDLING AND IN PARK IT ROLLED BACKWARDS A SHORT DISTANCE BEFORE CONSUMER WAS ABLE TO BRING VEHICLE TO A STOP. DEALERSHIP HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892011July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK WITH ENGINE RUNNING, EMERGENCY BRAKE NOT USED, WHEN IT SUDDENLY WENT BACKWARDS ABOUT 150 FEET THROUGH A FENCE, CONSUMER WAS ABLE TO GET IN, AND SHUT OFF ENGINE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892026July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01 021: WHILE PARKED AND IDLING VEHICLE JUMPED OUT OF GEAR INTO REVERSE, AND HIT A PARKED CAR AND INJURE THE CONSUMER. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892037July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED IN DRIVEWAY/ ENGINE RUNNING/ EMERGENCY BRAKE NOT ENGAGED/ DRIVER'S DOOR OPEN, AND VEHICLE SUDDENLY WENT BACKWARDS. CONSUMER RAN AFTER VEHICLE TO STOP IT. $ 300.00 DAMAGE TO VEHICLE. *AK CONSUMER RECEIVED A GASH TO THE LEG WHEN JUMPING IN VEHICLE TO STOP IT. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#892042July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED IN DRIVEWAY WITH ENGINE RUNNING, EMERGENCY BRAKE NOT ENGAGED, AND VEHICLE SUDDENLY WENT BACKWARD, ACROSS ROAD INTO WOODED AREA. STOPPED WHEN IT HIT A TREE. DAMAGE UNKNOWN AT THIS TIME. NO INJURIES.*AK VEHICLE SUSTAINED $1810.72 IN DAMAGES. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892045July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01 021: VEHICLE WAS PARKED AND IDLING, WHEN IT JUMPED OUT OF GEAR INTO REVERSE AND RAN INTO A TREE WITH 6 YEAR OLD SON IN THE VEHICLE. NO INJURY WAS REPORTED. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892048July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01 021: WHILE PARKED AND IDLING WITH DRIVER'S DOOR OPEN VEHICLE JUMPED OUT OF GEAR, AND RIPPED DRIVER'S DOOR OPEN IN FORWARD POSITION. DEALER NOTIFIED.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892052July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS PARKED IT JUMPED OUT OF GEAR AND REARENDED ANOTHER VEHICLE. HAD NOT CONTACTED DEALER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892053July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
VEHICLE JUMPED OUT OF GEAR WHILE PARKED. ALSO, VEHICLE JUMPED OUT OF PARK INTO REVERSE, AND HIT A TELEPHONE POLE. PLEASE ADD VIN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892054July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01 021: VEHICLE WAS PARKED. CONSUMER HEARD A CLICKING SOUND JUST BEFORE VEHICLE ROLLED OUT OF DRIVEWAY INTO A PARKED CAR;. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747784July 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE SHIFTED INTO REVERSE FROM PARK, CAUSING IT TO HIT A PIER AND ROLL INTO A LAKE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747786July 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
I PUT THE VEHICLE IN PARK, STEPPED OUT OF THE CAR, TURNED AROUND AND GLANCED AT THE CAR, AND SAW THAT IT WAS ROLLING BACKWARDS DOWN THE STREET. I RAN TO JUMP INTO THE CAR, LANDED CHEST FIRST ON THE DRIVER SEAT, WITH MY LEGS DANGLING OUT THE DOOR. I SAW THAT THE VEHICLE WAS IN REVERSE, RATHER THAN PARK, AS I HAD LEFT IT. I THREW THE CAR INTO PARK. IT KEPT ROLLING, PICKING UP SPEED AND FORCING MY BODY TO BEGIN SLIPPING OUT THE DOOR. I REACHED FOR THE FOOT BRAKE, COULDN'T REACH IT, AND FELL OUT THE DOOR. THE VEHICLE'S WHEELS ROLLED 12 INCHES FROM MY HEAD. I JUMPED UP AND WATCHED THE VEHICLE CRASH INTO A NEIGHBOR'S GARAGE AND STOP. I DON'T KNOW THE DOLLAR COST DAMAGE TO THE GARAGE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747788July 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AFTER READING ABOUT A RECENT INVESTIGATION INTO THE GRAND CHEROKEE GOING INTO REVERSE, IT PROMPTED ME TO REPORT THE PROBLEMS I HAVE HAD WITH THIS VEHICLE. MY GRAND CHEROKEE HAD GONE INTO REVERSE UNEXPECTEDLY TWICE NOW. ONCE IT RESULTED IN DAMAGE. THE SECOND TIME I CAUGHT IT. IT APPEARS THAT WHEN SHIFTING INTO PARK, THE SHIFTER WILL BOUNCE BACK INTO REVERSE WITHOUT WARNING. ON BOTH OCCASIONS I WAS EXITING THE VEHICLE WHEN IT BEGAN TO GO INTO REVERSE. THE SECOND PROBLEM INVOLVES THE FRONT DISC ASSEMBLIES. IT APPEARS THAT THEY WARP EARLY IN THEIR LIFESPAN. I NOTICED A LOT OF VIBRATION WHEN APPLYING BRAKES AT SPEEDS GREATER THAN 40 MPH. THIS STARTED AT ABOUT 15000 MILES AND GETS PROGRESSIVELY WORSE. SEVERAL OTHER GRAND CHEROKEE OWNERS HAVE SAID TO ME THAT THEY HAVE EXPERIENCED THE SAME PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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