Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#892106July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01 021/ROLLED AWAY IN PARK: VEHICLE INADVERTENTLY JUMPED OUT OF GEAR INTO REVERSE, AND HIT A PARKED CAR. *AK *JG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892113July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON HIGHWAY VEHICLE JUMPED FROM DRIVE TO NEUTRAL WITH NO PRIOR WARNING. VEHICLE WAS NOT SHIFTING GEARS ON ITS OWN. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892115July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE JUMPED OUT OF PARK INTO REVERSE AND HIT ANOTHER VEHICLE. CONSUMER WAS NOT IN VEHICLE WHEN THIS HAPPENED.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892119July 6, 2001
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
RECALL 98 V 006 000/TEMPORARY SPACE SAVER: FRONT AXLE OVERHEATED DUE TO TEMPORARY SPARE TIRE. MANUFACTURER WAS NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER THAT RECALL. *AK CONSUMER FOUND RECALL 98V006, BUT HIS VEHICLE WAS NOT INCLUDED. VENT TUBE FROM THE FRONT DIFFERENTIAL WAS SPIITING BURNING OIL INTO THE ENGINE COMPARTMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892129July 6, 2001
VEHICLE SPEED CONTROL:LINKAGES, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ON FREEWAY AND GOING UP HILL THERE IS A HESITATION COMING FROM ENGINE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK CONSUMER STATES THE TRANSFER CASE IS BINDING ON TURNS AND THE GEARS TEND TO CLICK WHEN DRIVING OVER 70 MPH. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892130July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER BACKED HIS VEHICLE ON THE BOAT RAMP AND PUT IT IN PARK, WHEN CONSUMER GOT OUT TO UNLOCK HIS BOAT FROM THE BOAT TRAILER, THE VEHICLE CAME OUT OF PARK, VEHICLE WAS TOTALED FROM WATER DAMAGE AND CONSUMER WAS INJURED. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892133July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY WENT BACKWARD AND INTO A SIGN POST. CONSUMER JUMPED IN, AND SHUT OFF ENGINE. DAMAGE TO VEHICLE WAS $ 1200.00. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892135July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE O1 021/ROLLED AWAY IN PARK: WHILE PARKED WITH EMERGENCY BRAKE ENGAGED AND WITH THE ENGINE TURNED OFF, VEHICLE ROLLED OUT OF DRIVEWAY AND OVER A STOP SIGN. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892141July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS SITTING STILL IT JUMPED OUT OF PARK , ROLLED AND HIT TREE. CONSUME HAD TO PUSH GEAR SHIFT INTO PARK 2 OR 3 TIMES TO LOCK INTO PARK. CONTACT DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892145July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IDLING IN PARK IT HAD ROLLED ACROSS THE STREET INTO NEIGHBOR'S VEHICLE. MANUFACTURER EXAMINED VEHICLE AND DETERMINED THAT THERE WAS NOTHING WRONG WITH VEHICLE. *AK *SLC THE VEHICLE WENT IN REVERSE ON ITS OWN FROM WHERE IT WAS STOPPED WITH THE ENGINE RUNNING AND STRUCK ANOTHER VEHICLE. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892146July 6, 2001
VEHICLE SPEED CONTROL
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY WENT BACKWARD, AND WAS STOPPED BY 3 VEHICLES PARKED SIDE BY SIDE. DAMAGE TO VEHICLE WAS $ 3000.00-$ 4000.00. NO INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892162July 6, 2001
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, WHEN IT SUDDENLY WENT BACKWARD AND HIT ANOTHER VEHICLE. NO INJURIES. *AK CONSUMER STATES VEHICLE WAS DEFINITELY IN PARK. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892163July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01 021/ROLLED AWAY IN PARK: WHILE PULLING OUT OF A PARKING LOT, GEAR SHIFT INADVERTENTLY JUMPED OUT OF GEAR INTO REVERSE AND CAUSED VEHICLE TO RUN INTO A WALL. DEALER MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892172July 6, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE WAS HAVING PROBLEMS WITH BRAKES. TOOK VEHICLE TO DEALER AND WAS INFORMED VEHICLE WAS ON RECALL #00V136000 FOR ROTORS. THEY WERE REPAIRED ALONG WITH OTHER PARTS OF BRAKES. OWNER WAS CHARGED FOR REPAIRS TO BRAKE ROTORS AND OTHER PARTS. THIS WAS A LEASED VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747857July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
EXPERIENCED AUTO SLIPPING FROM PARK INTO REVERSE WHILE VEHICLE WAS RUNNING AND UNOCCUPPIED. SAME SITUATION REPORTED IN ARTICLE ON CNN.COM ON 4 JUL 2001. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747860July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY JEEP SLIPPED INTO REVERSE WHILE SHIFT WAS IN PARK. THE CAR ROLLED BACK THROUGH MY GARAGE WITH THE CAR DOOR OPEN AND SMASHED THROUGH THE GARAGE CAUSING DAMAGE TO BOTH THE CAR AND THE GARAGE. I WAS SURE I DID NOT LEAVE THE CAR IN REVERSE. THE CAR WAS IN PARK WHEN I GOT BACK INTO IT. I DISCUSSED THIS WITH THE TOW TRUCK DRIVER, THE INSURANCE AGENT, THE MECHANIC AND BODY SHOP. I ALSO CALLED THE DEALER TO SEE IF THEY HAVE HEARD OF THIS BEFORE. THEY SAID NO. I GOT NO WHERE PROVING THAT IT WAS A DEFECT AND AS A RESULT MY INSURANCE AND ME COVERED THE REPAIRS. THE TOW TRUCK DRIVER ALSO STATED THAT HE COULD NOT GET THE CAR TO STAY IN PARK AND IT KEPT SHIFTING INTO REVERSE AND ROLLING BACK ON HIS TRUCK. HE EVIDENTUALLY GOT IT TO STICK SO HE COULD TOW IT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747861July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
I HAVE NOTICED THAT MY GEAR SHIFT DOESN'T ALWAY GO ALL THE WAY INTO "PARK" ALTHOUGH IT CLICKS LIKE IT DOES. I HAVE TO TAKE EXTRA CARE THAT IT DOES GO INTO "PARK".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747869July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I DROVE THE VEHICLE TO THE END OF THE DRIVEWAY, PLACED IT IN PARK AND GOT OUT TO CHECK THE MAIL. WHILE AT THE MAILBOX, I REALIZED THE CAR WAS IN REVERSE BACKING UP THE DRIVEWAY. IT HIT MY FENCE CAUSING EXTENSIVE DAMAGE TO THE FENCE AS WELL AS THE VEHICLE. I NEVER GAVE IT MUCH THOUGHT AS TO WHO WAS AT FAULT. I WAS THE ONLY ONE THERE. AFTER HEARING OF THE PROBLEM WITH THIS CAR, I AM CONVINCED THAT I TOO, HAVE EXPERIENCED THE CAR JUMPING INTO REVERSE FROM PARK.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747878July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN LEFT IN PARK, WITH THE ENGINE RUNNING, THIS 1997 JEEP GRAND CHEROKEE HAS ON MULTIPLE OCCASIONS (PERHAPS SIX OR EIGHT TIMES) SLIPPED OUT OF PARK AND MOVED BOTH FORWARD AND BACKWARD ON IT'S OWN. ON SEVERAL OCCASIONS THERE WAS NO DRIVER IN THE CAR WHEN IT BEGAN MOVING. IN THE LATEST EPISODE, IN MAY OF 2001, MY WIFE WAS KNOCKED TO THE GROUND AS SHE ATTEMPTED TO REENTER THE CAR WHICH SHE HAD LEFT IN PARK. THE JEEP MOVED BACKWARD UNTIL COMING TO REST ON A HEDGE AND A CABLE TV BOX ON THE STREET NEXT TO OUR HOME. THE DAMAGES WERE ABOUT $200. MY WIFE WAS BRUISED, BUT NOT SERIOUSLY INJURED. WHAT SHOULD WE DO? IS THERE A RECALL? WILL THIS BE REPORTED TO JEEP?*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747879July 5, 2001
VEHICLE SPEED CONTROL
THE JEEP WAS IDLING IN PARK WHEN IT ACCELLERATED IN RERVERSE. I WAS DROPPING MY CHILDREN OFF AT SCHOOL AND WAS STANDING NEXT TO THE VEHICLE AT THE TIME. MY 16 YEAR OLD SON WAS RETREIVING HIS BOOK PACK AND BASEBALL EQUIPMENT FROM THE BACK OF THE JEEP. THE JEEP ACCELERATED IN REVERSE AND PINNED HIM BETWEEN THE JEEP AND A VOLVO STATIONWAGON BEHIND US. I JUMPED INTO THE CAR AND PULLED FORWARD TO RELEASE MY SON. POLICE AND MEDICS WERE IMMEDIATELY CALLED TO THE SCENE. LUCKILY, MY SON'S INJURIES WERE NOT SERIOUS. DAMAGE TO THE HOOD OF THE VOLVO AMOUNTED TO ABOUT $1300. AFTER SEEING A LOCAL NEWS REPORT ON SIMILAR INCIDENTS INVOLVING JEEP GRAND CHEROKEES, I BELIEVE MY GRAND CHEROKEE HAS EXPERIENCED A SIMILAR FAILURE. THE RESULTS COULD HAVE BEEN CATASTROPHIC!.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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