Jeep Grand Cherokee Complaints
29,433 consumer complaints on file.
- #747792July 4, 2001FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, STRUCTURE:BODY:DOOR, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE FUEL GAGE DOES NOT PROPERLY INDICATE THE AMOUNT OF FUEL IN THE TANK. THE ELECTRICAL SYSTEM SHORTS FREQUENTLY, LOCKING AND UNLOCKING THE DOORS, OPENING AND SHUTTING WINDOWS BY ITSELF. THE ALARM SYSTEM ALSO SHORTS FREQUENTLY, DOING THE SAME THING.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #747793July 4, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE SLIPPED OUT OF PARK AND ADVANCED FORWARD UNTIL CRASHING.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747796July 4, 2001VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
AT 07:45AM HUSBAND PARKED VEHICLE, PLACED DRIVE SELECTOR IN "PARK', ENGAGED EMERGENCY BRAKES, LEFT ENGINE IDLING. WIFE, JO, ENTERED VEHICLE. AS SHE WAS ENGAGING SAFETY BELT THE CAR SUDDENLY ACCELERATED TO A VERY HIGH RPM AND , SIMULTANEOUSLY, JUMPED INTO REVERSE GEAR. THE JEEP STRUCK A PARKED SEDAN AND APPARENTLY THE IM[PACT SWITCHED THE GEAR INTO FORWARD. WIFE WAS UNABLE TO CONTROL AND THE JEEP STRUCK A HOUSE . HUSBAND OPENED DOOR AND TURNED OFF ENGINE W/ IGNITION KEY. ENGINE STOPPED.. EMERGENCY BRAKES REMAINED ENGAGED THROUGHOUT. POLICE REPORT CONFIRMS "NOT THE DRIVER'S FAULT".INVESTIGATION BY INSURANCE ADJUSTER/REPAIR SHOP ONGOING.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #747797July 4, 2001STEERING:HYDRAULIC POWER ASSIST SYSTEM
STEERING HAD BEEN MAKING A WINING SOUND ON SLOW TURNS FOR ABOUT A MONTH. DEALER COULD NOT FIND THE PROBLEM. SAID IT WAS JUST NOISE NOT DANGER. WAS PULLING SMALL U-HALL TRAILER DOWN MOUNTAIN IN 2ND GEAR. ON TIGHT MOUNTAIN TURN HAD VERY STIFF STEERING, NO POWER STEERING. WENT INTO NEARBY TOWN AND TURNED STREET CORNERS, PROBLEM CONTINUED. SHIFTED INTO DRIVE AND PROBLEM DISAPPEARED. WENT OVER ANOTHER MOUNTAIN PASS IN DRIVE AND PROBLEM REOCCURED ON ALL TIGHT TURNS AT SPEEDS OF ABOUT 1 OR 2 MPH. NORMAL HIGHWAY TURNS HAD NO PROBLEMS. AFTER DROPPING OFF TRAILER, TOOK CAR TO DEALER - COULD NOT FIND A PROBLEM. RETURNED HOME BY SAME ROUT. THE WHINING NOISE CONTINUED BUT NO PROBLEM STEERING ON TIGHT MOUNTAIN CURVES. DEALER SAYS JEEP HAVE NEVER HEARD OF THIS PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747798July 4, 2001FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR WENT INTO REVERSE WHEN PARKED "PARK" REVERSED INTO A TREE DOWN THE DRIVEWAY AT ABOUT 10 MPH. THERE WAS EXTENSIVE DAMAGE TO THE REAR END. THEN, TWO MONTHS LATER, I WAS PARKED IN PARK IN FRONT OF OUR FARM GATE, MOTOR RUNNING, WHEN I HOPPED OUT TO GET THE MAIL FROM THE BOX ACROSS THE LANE. AS I STARTED TO LEAVE THE OPEN DOOR, THE CAR STARTED TO MOVE FROM THE STOPPED POSITION IN REVERSE. I RAN ALONGSIDE AND JUMPED BACK IT AND STOMPED ON THE BRAKE. IT WAS THIS TIME THAT I LOOKED AT THE GEAR SHIFT AND NOTED THAT IT HAD MOVED FROM THE PARK POSITION TO A PLACE JUST ABOVE THE R FOR REVERSE BUT INDEED WAS IN REVERSE! MY BODY SHOP PERSON HAD INFORMED ME OF ANOTHER JEEP OWNER WHO WAS PINNED AGAINST HIS GARAGE DOOR WHEN HIS JEEP GRAND CHEROKEE WENT FROM PARK INTO REVERSE. I CAN GET HIM TO GET IN TOUCH WITH THIS ORGANIZATION. THE DEALERS RESPONSE TO ME WAS "I PROPBABLY DID NOT HAVE IT IN GEAR PROPERLY AND DID I HAVE THE PARKING BRAKE ON?" BELIEVE ME WHEN I SAY.....I SURE PUT IT ON NOW AND CHECK IT DOUBLE BUT SURE DON'T TRUST IT ENOUGH TO IDLE IN PARK......ALTHOUGH AFTER DRIVING FOR 35 YEARS I HAVE NEVER HAD THE PROBLEM WITH OTHER CARS OR TRUCKS! THE FUEL PUMP HAD EVIDENTLY BEEN A PROBLEM FOR THEM AS THE DEALER SAID THAT THERE HAVE BEEN SEVERAL FAILURES "BUT NO RECALL" THE PUMP HAS TO BE REPLACED BY FACTORY PART AT $500 PLUS DOLLARS WITH AN ADDITIONAL $700.00 FOR LABOR TO INSTALL "AND EVEN THEN, WE CAN'T GUARANTEE IT BUT FOR 6 MONTHS! THANKS TO THE LA TIMES FOR THE ARTICLE ON THE JEEP REVERSE PROBLEM AND I WILL BET YOU THAT THERE ARE MORE THAN A "SMALL' NUMBER OF COMPLAINTS REGARDING THIS ISSUE.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747801July 4, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
LEFT VEHICLE IN APPARENTLY LEVEL GARAGE, ENGINE TURNED OFF, GEAR SELECTOR IN PARK, KEYS REMOVED. APPROX 5 MINUTES LATER CAR ROLLED BACKWARDS DOWN DRIVEWAY INTO NEIGHBOR'S HOUSE. I REPORTED THIS TO NHTSA WHEN IT HAPPENED BUT COULD NOT FIND MY REPORT IN YOUR DATA BASE TODAY. LOOKED AFTER HEARINGTV NATIONAL NEWS REPORT TODAY OF 32 SAME OCCURRENCES WITH 1995 MODEL GRAND CHEROKEES. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747807July 4, 2001SEATS
WHILE TRAVELING INTO A CURVE AT APPROXIMATELY 35 MPH, THE SEAT FRAME BROKE UNDERNEATH AND MADE IT EASY FOR THE SEAT TO SUDDENLY ROCK FREELY WITH A LEFT-LEANING TO FRONT AND RIGHT-LEANING TO BACK MOTION, MAKING THE VEHICLE ALMOST IMPOSSIBLE TO DRIVE NOW. HOWARD-WILSON CHRYSLER-PLYMOUTH-JEEP IN JACKSON, MS (WHERE I'VE BEEN HAVING MOST OF THE SERVICE WORK PERFORMED ON THE JEEP) WAS CONTACTED ABOUT POSSIBLE RECALL INFORMATION, BUT I WAS ADVISED THAT I'D BE REQUIRED TO PAY FOR THE REPAIR MYSELF. I HAVE NOT CONTACTED THE MANUFACTURER OR THE DEALERSHIP WHERE THE VEHICLE WAS ORIGINALLY PURCHASED YET, BUT AN ESTIMATE FOR THE REPAIR OF THIS ITEM WAS IN EXCESS OF $400.00. I RECENTLY REMOVED THE SEAT FROM THE VEHICLE AT A LOCAL SHOP AND TRIED TO HAVE THE SEAT FRAMED WELDED BACK TOGETHER (BECAUSE IT'S A CLEAN SEPARATION OF THE METAL ON THE FRONT DRIVER'S SIDE CORNER OF THE SEAT ABOVE WHERE IT ATTACHES TO THE TRACK), BUT THE SHOP STRONGLY ADVISED AGAINST IT FOR THE LIKELIHOOD OF WEAKING THE METAL IN THAT AREA AND LEAVING THE POTENTIAL OF IT HAPPENING AGAIN, BUT EVEN THEY HAD NO IDEA HOW THIS PARTICULAR BREAKAGE COULD HAVE HAPPENED IN THE FIRST PLACE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747810July 4, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
SEVERAL TIMES PRIOR TO COMPLETE POWER FAILURE, VEHICLE DECELERATED ON ITS OWN WITH A SMALL JAR AS IF TAPPED FROM REAR, THEN @ 45 MPH I LOST COMPLETE POWER, NO STEERING ABILITY, POWER BRAKES GONE, COASTED TO STOP. NO INDICATOR LIGHTS PRIOR TO POWER LOSS, TURNED OFF A/C, RADIO ETC. VEHICLE RE-STARTED. I TOOK TO DEALER NEXT DAY. THEY HAD IT FOR 3 DAYS, & ONLY REPLACED BATTERY. PICKED UP VEHICLE ON 6/28 & 6/30 VEHICLE SHUT DOWN @ 45-50 MPH SAME SCENARIO, TOOK BACK TO DEALER AND THEY REPLACED MODULE-POWERTRAIN CONTROL. PICKED UP 07/03, DROVE LESS THAN 10 MI & VEHICLE STARTED THE DECELERATION PROBLEM AGAIN.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747811July 4, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY JEEP SHIFTED INTO REVERSE ON ITS OWN 4 TIMES, I THOUGHT MY FIANCE WAS NUTS!"CARS DON'T SHIFT INTO REVERSE ON THERE OWN" ! ! ! DOG HOUSE HERE I COME. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747819July 4, 2001STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
ON THE EVENING OF DECEMBER 1, 1998, I HAD MY 1998 GRAND CHEROKEE IN PARK WITH THE DOOR OPEN WHILE I WAS GETTING MY MAIL FROM A BANK OF MAILBOXES. WHILE I WAS OUT OF THE CAR, IT STARTED TO ROLL BACKWARDS, EVEN THOUGH IT WAS SITTING ON LEVEL GROUND. THE OPEN DOOR HIT THE BANK OF MAILBOXES AND I WAS ABLE TO GET INTO THE CAR TO STOP IT. I REPORTED THIS TO THE INSURANCE COMPANY SINCE I NEEDED TO HAVE THE DRIVERS DOOR REPLACED. THE CAR WAS IN PARK, AND AFTER I GOT IN TO STOP IT FROM ROLLING BACKWARDS, IT WAS STILL IN PARK. I NEVER REPORTED THIS TO JEEP BECAUSE NO ONE BELIEVED ME AND IT HAS NOT HAPPENED SINCE THEN. THE JEEP WAS LEASED, AND I TURNED IT IN ON JUNE 27, 2001 TO GENE'S CHRYSLER IN FAIRBANKS, ALASKA. HOWEVER, AFTER READING ABOUT THIS HAPPENING TO OTHER JEEPS IN THE LA TIMES, I WANTED TO FILE MY COMPLAINT ALSO.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 17
- #747821July 4, 2001FUEL SYSTEM, GASOLINE:DELIVERY, UNKNOWN OR OTHER
TOOK VEHICLE INTO DEALERSHIP BECAUSE ENGINE' CHECK LIGHT ON; DEALER REMOVED FUEL TANK FOUND THAT PRESSURE LINE IS SEEPING FUEL FROM AROUND IT. REPLACED FUEL PUMP MODULE; RESET 'CHECK ENGINE' LIGHT RETURNED VEHICLE TO ME. DATE: 04/24/01. NEXT . TOOK CAR TO DEALERSHIP BECAUSE 'CHECK ENGINE' LIGHT WAS ON . DEALER RESET 'CHECK ENGINE' LIGHT AND SAID COULD NOT FIND SOURCE OF PROBLEM ; SAID SYSTEM CHECKED OK. RETURNED CAR TO ME. I TOOK CAR DIRECTLY ACROSS THE STREET FROM DEALERSHIP TO MOBIL GAS STATION, FILLED-UP GAS TANK, AND FUEL IMMEDIATELY BEGAN LEAKING FROM CAR FROM GAS TANK AREA; CALLED DEALERSHIP BACK , THEY SENT TECHNICIAN TO GAS STATION TO DRIVE CAR BACK TO DEALERSHIP. NEXT DAY THEY CALLED ME AND TOLD ME, FUEL PUMP MODULE SEAL ON TOP OF GAS TANK WAS LEAKING; REMOVED AND REPLACED LEAKING FUEL PUMP MODULE SEAL. RETURNED CAR TO ME. DATE: 07/03/01. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747822July 4, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
GRAND CHEROKEE WAS IN PARK WHEN IT SUDDENLY SLIPPED INTO REVERSE, AND WRECKED.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #747824July 4, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I PULLED MY JEEP GRAND CHEROKEE INTO MY BANK PARKING LOT, PUT IT IN PARK AND SPENT A FEW MOMENTS GETTING OUT MY BANK CARD. THEN, I GOT OUT OF MY CAR AND LEFT THE DRIVER DOOR OPEN. WENT TO THE TELLER MACHINE, INSERTED MY CARD, I.D. INFO, ETC. THEN TURNED TO SEE MY CAR JUST STARTING TO BACK AWAY. BECAUSE OF THE WAY THE WHEELS WERE TURNED, IT BASICALLY BACKED IN A CIRCULAR MOTION AND PROCEED TO GO RIGHT THROUGH A SMALL SHOPPING MALL AND THE PLATE GLASS WINDOW OF A SHOP. NO ONE WAS HURT BUT SUBSTANTIAL DAMAGE TO THE SHOP, MALL AND MY CAR. GEICO PAID FOR THE DAMAGES TO THE SHOP AND MALL BUT I NEVER CASHED THEIR CHECK FOR MY CAR BECAUSE IT WAS INSUFFICIENT TO GET REPAIRS AT THREE DIFFERENT SHOPS AND I WAS WAITING UNTIL I COULD ROUND UP THE EXTRA DOLLARS I WOULD NEED TO HAVE THE REPAIRS MADE.MADE.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747826July 4, 2001VEHICLE SPEED CONTROL
PATRICIA NADEL WAS DRIVING ALONE AT THE TIME OF THE INCIDENT. OUR NEIGHBORS HAVE A GATE ON OUR 1/4 MILE LONG DRIVEWAY. WE HAVE TO OPEN IT TO PROCEED THROUGH. PATTY PUT THE JEEP IN "PARK" AND THEN GOT OUT TO OPEN THE GATE. WHEN SHE REACHED THE GATE, ALL OF A SUDDEN THE JEEP LURCHED INTO "REVERSE" AND SPED BACKWARDS APPROXIMATELY 200 FEET UNTIL IT HIT THE NEIGHBOR'S FLATBED TRAILER AND CAME TO REST. A 6 INCH DEEP GAUGE FROM THE CORNER OF THE TRAILER DUG INTO THE REAR DOOR OF THE JEEP, ALONG THE DRIVER'S SIDE, THROUGH THE BACK DRIVER'S SIDE DOOR AND ALSO THROUGH THE DRIVER'S DOOR. THUS CAUSING $6,000 WORTH OF DAMAGE . THIS HAPPENED TO HER ONCE BEFORE, A FEW MONTHS BACK, WHEN SHE WAS GETTING OUT OF THE CAR, AND AT THAT TIME SHE WAS ABLE TO JUMP BACK IN AND STOP THE CAR. AT THAT TIME SHE THOUGHT SHE HAD PERHAPS NOT PUT THE GEAR SHIFT ALL THE WAY IN PARK, SO FOREVER AFTER THAT FIRST INCIDENT, WHEN STOPPING, SHE HAS FIRST PUT IT IN PARK, AND THEN JIGGLED IT SLIGHTLY TO MAKE SURE IT WAS FIRMLY IN PARK. THAT IS WHAT SHE DID AT THIS PRESENT INCIDENT.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747832July 4, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MUST ALWAYS USE PARKING BRAKE BECAUSE VEHICLE WILL SUDDENLY SWITCH INTO REVERSE WHILE IN PARK. EVEN PARKING BRAKE IS NOT STRONG ENOUGH TO HOLD WHEN ON A HILL. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747833July 4, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PUT INTO PARK; IT WAS NIGHTTIME AND DARK OUT. I STARTED TO STEP OUT OF THE CAR AND THE CAR ROLLED BACKWARDS. I WAS STRUCK BY THE OPEN DOOR AND THROWN TO THE GROUND. I FOUND MYSELF FACE DOWN IN THE DIRT AND LOOKED UP TO SEE THE JEEP ROLLING AWAY FROM ME WITH MY CHILD STILL IN THE CAR IN HER BOOSTER. I RAN AFTER THE CAR WHICH STOPPED WHEN THE OPEN DOOR CAUGHT A POST AND BENT FORWARD AND THE REAR OF THE JEEP HIT ANOTHER POST. I WAS TAKEN TO AN URGENT CLINIC AND GOT STITCHES ON MY FACE AND TREATED FOR OTHER ABRASIONS AND STRAINS. ON TWO OTHER OCCASSIONS SINCE THEN MY CAR STARTED MOVING BACKWARDS WHEN IN PARK BUT I WAS STILL IN THE CAR AND WAS NOT HURT. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #747841July 4, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TRANSMISSION SLIPPED FROM PARK INTO REVERSE SPONTANEOUSLY WHILE IT HAD JUST BEEN PARKED AND ENGINE WAS SHUT OFF.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747845July 4, 2001POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE BEEN TAKING MY JEEP BACK TO THE DEALER SINCE ABOUT 7000 MILES WITH A HESITATION PROBLEM. THEY SAID THEY CHECKED ENGINE, TRANSMISSION, AND OTHER ITEMS WITH NO SUCESS IN LOCATING THE PROBLEM. NOW, A FEW MONTHS AGO I STARTED HAVING PROBLEMS WITH IT WANTING TO JUST TAKE OFF LIKE A BULLET, AS SOON AS YOU BARLY GET IT INTO REVERSE. I EXPLAINED TO CRYSTLER, THAT NOW ,I WONDER IF THE WHOLE TIME THEY COULDN'T FIND THE PROBLEM IF IT WAS MY TRANSMISSION. AT 55000 MILES I UNDERSTAND THINGS START GOING WRONG, BUT NOT THE TRANSMISSION. I FELT THAT IF IT NEEDED REPAIR THEY SHOULD PAY FOR IT, OR AT LEAST WAIVER THE LABOR. SO I TOOK IT TO A TRANSMISSION SPECIALIST, HE REPLIED " IF YOU WERE MY WIFE YOU WOULDN'T EVEN DRIVE IT ANY FURTHER, IT'S THAT BAD" SO NOW IT STILL SITS IN THE GARAGE GITTING FIXED ,1 1/2 WEEKS AS OF TODAY ,AND I STILL DON'T HAVE IT BACK. THE SPECILIST TOLD ME THE WHOLE TRANSMISSION WOULD NEED REBUILT, DUE TO BURNT OUT CLUTCHES IN 1 ST GEAR, AND REVERSE, AND BURNT OUT TOURQUE CONVERTER. WITH A GRAND TOTAL OF $2326.70. THEN I SAW THE ISSUE ON CNN ABOUT THE JEEP GRAND CHEROKEE, AND I REALLY FELT THAT APPLIED TO OUR JEEP. PLEASE HELP. THE DEALERSHIP KEPT TELLING ME ALOT OF CRAZY THINGS, LIKE "YOU MUST NOT BE EXCELLERATING PROPERLY" AND WITH THE REVERSE, "EVERYONE HAS TO KEEP THERE FOOT ON THE BREAK WHEN PUTTING IT IN REVERSE" WELL I NEVER HAD A VEHICLE THAT WOULD JUST SHOOT OFF LIKE A ROCKET IN REVERSE. THANK YOU LISE GREATHOUSE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747846July 4, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ON OCTOBER 30, 2000, WHEN DRIVING OUT OF MY DRIVEWAY WITH '96 GRAND CHEROKEE JEEP, I STOPPED AND PUT THE VEHICLE IN PARK TO GET OUT OF THE CAR TO RETRIEVE AN OBJECT ON THE GROUND. WHEN I LEFT THE VEHICLE I NOTICED IT STARTED TO ROLL BACK, INSTANTLY I ATTEMPTED TO JUMP BACK INTO THE JEEP AND SECURE IT. I WAS UNSUCCESSFUL IN MY ATTEMPT AND THE VEHICLE PROCEEDED TO ROLL BACKWARDS, CRASHING INTO MY NEIGHBOR'S HOUSE, CAUSING EXTENSIVE DAMAGE TO HOUSE, GARAGE AND PARKED VEHICLES. I WAS ALSO INJURED WHEN ATTEMPTING TO STOP THE RUNAWAY VEHICLE, SUSTAINING A FRACTURED ANKLE AND SHOULDER INJURY. A LOCAL POLICE REPORT WAS FILED IN THE TOWN OF SHREWSBURY, MASSACHUSETTS AND A COMPREHENSIVE REPORT WAS FILED WITH MY AUTOMOBILE INSURANCE COMPANY. I ASSUMED THAT I MAY NOT HAVE PUT THE CAR IN "PARK" SINCE I NEVER SUSPECTED A DEFECT WITH THE GRAND CHEROKEE. AFTER READING THE ARTICLE YESTERDAY IN THE NEWS, I COULD NOT BELIEVE IT WAS SO SIMILAR TO MY EXPERIENCE. IF YOU NEED ADDITIONAL INFORMATION PLEASE CALL OR EMAIL ME. I WILL BE GLAD TO PROVIDE YOU WITH THE VEHICLE ID NUMBER, MY DAUGHTER HAS THE CAR OUT OF STATE, BUT WHEN SHE RETURNS I WILL OBTAIN THE NUMBER AND SEND IT TO YOU.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #747848July 4, 2001POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE JEEP AUTOMATICALLY SHIFTED TO REVERSE AFTER IT WAS PUT IN PARK AND THE DRIVER WAS OUT OF THE CAR. WE HAD TO CHASE THE VEHICLE, JUMP IN AND STOP IT BEFORE IT WOULD HAVE CRASHED INTO A FENCE AND POSSIBLY GONE ONTO A MAJOR ROAD. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0