Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11234259July 23, 2019
ENGINE
ON JULY 12, 2019, I WAS DRIVING TO MY HOME AT APPROXIMATELY 10:00 IN THE EVENING. I WAS APPROXIMATELY TWO MILES FROM MY HOUSE WHEN MY ENGINE SEIZED AND THE CAR STOPPED IN THE MIDDLE OF A VERY DANGEROUS INTERSECTION. I AM VERY GRATEFUL THAT, THANKS TO MY FATHER AND A GOOD SAMARITAN, I WAS ABLE TO GET MY CAR OUT OF THE STREET AND I WAS ABLE TO GET HOME. THIS COULD HAVE BEEN DISASTROUS. I HAVE SINCE BEEN TOLD BY AN AUTHORIZED HYUNDAI MECHANIC THAT MY ENGINE NEEDS TO BE REPLACED. CONSIDERING THE CAR ONLY HAS 86,000 MILES AND ALL ROUTINE MAINTENANCE HAS BEEN PERFORMED AND NO MECHANIC HAS EVER SAID THIS WAS A POTENTIAL ISSUE BEFORE, I FIND THIS TO BE UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233837July 22, 2019
STEERING
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO PEACOCK HYUNDAI HILTON HEAD (LOCATED AT 51 AUTO MALL BLVD, SUITE A, HARDEEVILLE, SC 29927, (843) 208-1234) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING PROPERLY. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15950425. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233945July 22, 2019
ENGINE, POWER TRAIN
WHEN SLOWING DOWN THE CAR SHAKES WHEN I STEP ON BREAK AND IT SHAKES WHEN I STEP ON GO DURING DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233990July 22, 2019
ENGINE
HYUNDAI 2018 HAD A OIL LEAK ISSUE DUE TO A FAULTY OIL PAN. THE OIL PAN WAS SEALED BY THE DEALERSHIP. THIS DID NOT SEEM TO FIX THE ISSUE CAUSING THE OIL TO DRAIN ON THE FREEWAY AND SEIZE THE ENGINE. I WAS COASTING ON THE FREEWAY WITH NO POWER FROM THE ENGINE. WE WERE SCARED FOR OUR DEAR LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233702July 21, 2019
ENGINE
2015 HYUNDAI TUSCON 2.0 ORIGINAL OWNER WITH 70,000 MILES, ENGINE IS BURNING THROUGH 1 QUART OF OIL EVERY 500 MILES, RESEARCH INDICATES THAT THE THETA 2 MANUFACTURING PROBLEM IS THE CULPRIT AS WAS THE CASE WITH SONATA RECALLS. GOING TO THE DEALERSHIP TO DEMAND A NEW ENGINE AS THIS IS THOROUGHLY DOCUMENTED WITH ALL THETA 2 ENGINES DURING THIS TIME FRAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233567July 20, 2019
ENGINE, POWER TRAIN
IN AUGUST 2016 I PURCHASED A 2016 HYUNDAI TUCSON LIMITED. SINCE DAY ONE, WHILE IN TRAFFIC THE VEHICLE WILL BEGIN TO SHUDDER UNTIL NEAR STALL. THE SHUDDERING OCCURS WHEN EITHER ROLLING FORWARD, ACCELERATING THE GAS, OR SITTING IDLE, AS A RESULT MY CAR DOES NOT RESPOND TO ACCELERATION AT ALL TIMES. DURING MY FIRST MONTH OF OWNERSHIP THE DEALER DID A SOFTWARE UPDATE WHICH DID NOT FIX THE PROBLEM. THIS IS BECOMING INCREASINGLY DANGEROUS, MY WIFE'S IS THE PRIMARY DRIVER AND SHE IS RELUCTANT TO DRIVE IT FOR FEAR THAT SHE WILL BE INJURED IN AN ACCIDENT. I HAVE BEEN TO THE DEALERSHIP NUMEROUS TIMES AND GET NO REAL ANSWERS EXCEPT THAT THE CAR CHECKS OUT FINE AND THEY CANNOT DUPLICATE THE ISSUE. THEY DO, HOWEVER, ACKNOWLEDGE THAT THE PROBLEM IS A DESIGN ISSUE IN THE TRANSMISSION. THIS PROBLEM PERSISTS NO MATTER WHAT DRIVE MODE I AM IN. I HAVE TRIED TURNING OFF THE AC BUT THAT HAS NO AFFECT. I HAD ONE INSTANCE WHERE, WHILE MOVING FROM STOP TO MAKE A LEFT TURN IN AN INTERSECTION, THE CAR STUMBLED AND STALLED IN THE INTERSECTION AND WE NARROWLY MISSED BEING HIT BY THE CAR BEHIND ME. WE HELP WITH TRANSPORTATION FOR THE GRANDKIDS AND WE CANNOT DRIVE THE 10 YEAR OLD IN THIS CAR, SHE GETS CAR SICK FROM THE SHUDDERING/HESITATION. AS A RESULT, WE HAVE TO SUBSTITUTE ANOTHER VEHICLE ON THE DAYS WE DRIVE HER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233620July 20, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAVE A HYUNDAI TUCSON SE PLUS 2.0 LITER HAS ALMOST 21K MILES. I STARTED NOTICING AN ISSUE A FEW WEEKS AGO WHERE IT WILL NOT ACCELERATE FROM A STOP OR SLOW CRAWL. I'VE HAD SOME FRIGHTENING SITUATIONS WHERE TAKING A LEFT TURN IN AN INTERSECTION THERE IS DELAYED ACCELERATION AS MUCH AS 2-5 SECONDS WITH ON-COMING TRAFFIC. THE PROBLEM IS EXACERBATED WITH THE AC ON AND UNDRIVABLE UNLESS I TURN THE AC OFF AT THE STOPLIGHT/STOP SIGN. I'VE TRIED ADDING SEA FOAM TO A FULL TANK OF GAS THINKING IT WAS DIRTY FUEL-INJECTORS, BUT NO IMPROVEMENT. MY BROTHER HAS AN IDENTICAL CAR WITH 31K MILES AND CALLED ME TODAY OF HAVING THE SAME ISSUE. THE ONLY COMMON DENOMINATOR IS IT HAS BEEN HOT (85-90 DEGREES) DURING THE DAY. WHEN THE TEMPERATURES ARE LOWER IN THE MORNING, I DO NOT NOTICE THE PROBLEM AS MUCH, BUT IT REMAINS SPORADIC. ALSO, I EXPERIENCED THE CAR SHIFTING AT UNUSUAL TIMES. I RECENTLY HAD AN OIL CHANGE AT THE HYUNDAI DEALER, AND I MENTIONED THE ISSUE. THEY COULD INVESTIGATE THE PROBLEM FOR A PRICE WHICH I WAS NOT INCLINED TO DO, MAINLY IF NO CODE WAS TRIGGERED AND IT IS UNDER WARRANTY. MY BROTHER IS TAKING HIS TUCSON NEXT WEEK, AND I WILL WAIT TO SEE WHAT COMES OF IT. IT IS NOT A COINCIDENCE THAT TWO IDENTICAL CARS WOULD EXPERIENCE THE SAME ISSUE AT THE SAME TIME. HAVING READ SEVERAL COMPLAINTS ON NHTSA AND OTHER FORUMS, I BELIEVE THIS IS AN ISSUE HYUNDAI IS NOT ADDRESSING. IF HYUNDAI CAN'T FIX THIS SOON, I WILL TURN THE CAR IN WHEN I LEASE IS UP IN A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233282July 19, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LIGHTS OF STOP DO NOT HAVE NORMAL FUNCTION. SOMETIMES, TURN ON AND MOST OF TIME, NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232989July 18, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DOORS WOULD NOT IMMEDIATELY OPEN WHEN PULLING THE EXTERIOR DOOR HANDLES. THE CONTACT INDICATED THAT THE FAILURE WAS PRESENT ON ALL FOUR DOORS. THE VEHICLE WAS TAKEN TO WINNER AUTO GROUP (591 S. DUPONT HWY, DOVER, DE) WHERE IT WAS DIAGNOSED THAT THE INDOOR LOCKING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232924July 17, 2019
ELECTRICAL SYSTEM
RIGHT DOOR ARE NOT WORKING FROM IN OR OUT SIDE FRONT AND BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232367July 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232516July 16, 2019
UNKNOWN OR OTHER
TL* THE CONTACT OWNED A 2015 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT 50 MPH, OTHER DRIVERS BEGAN TO ALERT HIM THAT THERE WAS FIRE EMERGING FROM UNDERNEATH THE VEHICLE; THERE WERE NO WARNING SIGNALS ALERTING THE CONTACT OF THE FIRE. THE CONTACT PULLED OVER AND NOTICED THE FIRE COMING FROM UNDER THE FRONT DRIVER SIDE TIRE. THE CONTACT CALLED 911 AND BY THE TIME THE FIRE DEPARTMENT REACHED HIM, THE VEHICLE WAS TOTALED. THERE WERE NO INJURIES DUE TO THE FIRE, AND THE CONTACT FILED BOTH A FIRE AND POLICE REPORT. THE VEHICLE WAS FIRST TOWED A JUNK YARD AND THEN TO THE CONTACT'S HOME. THE CONTACT CALLED THE DEALERSHIP (RICK CASE HYUNDAI 925 N STATE RD 7, PLANTATION, FL 33317 (954) 388-9627) AND THE CONTACT WAS REFERRED TO A PRE-OWNED SALES MANAGER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11232543July 16, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I PURCHASED NEW 2019 HYUNDAI TUSCAN ULTIMATE THIS MAY. IN THE FIRST WEEK THE SERVICE ENGINE LIGHT LID UP. I TOOK IT TO DEALER AND 2 DAYS LATER THE VEHICLE WAS RETURNED AS FIXED. BASED ON DEALER'S RESOLUTIONS IT WAS EVAP LEAK CODE AND THEY JUST HAD TO REPLACE THE CAP. WEEK LATER THE SIGN CAME BACK AGAIN AND I DROPPED OFF VEHICLE FOR ANOTHER 4 DAYS, DEALER STATED IT WAS SAME CODE AGAIN AND IT WONT HAPPEN AGAIN. I TOOK IT BACK AND TWO WEEK LATER THE LIGHT CAME BACK ON AGAIN AND DISAPPEARED AFTER THREE DAY. THE FOURTH TIME LIGHT CAME BACK AGAIN AND I WILL BE DROPPING OFF THE VEHICLE AGAIN. THE DEALER IS STILL UNABLE TO FIND THE CAUSE AND UNABLE TO FIX THE ISSUE. BASED ON THE DISCUSSION WITH SERVICE MANAGER, IT IS MINOR PROBLEM FOR THEM BUT THE ISSUE IS KEEP COMING BACK AND I HAVE TO KEEP BEINGING THE VEHICLE BACK TO THE DEALER TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232037July 15, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WOODHOUSE HYUNDAI OF OMAHA (8410 S 145TH ST, OMAHA, NE 68138) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL HARNESS UNDER THE PASSENGER SIDE WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231730July 14, 2019
POWER TRAIN
I'VE HAD A PROBLEM WITH THE CAR HESITATING AND STALLING SINCE I PURCHASED IT IN 2017. I BROUGHT IT TO THE DEALERSHIP WHERE I BOUGHT IT AND THEY TOLD ME THEY DID 2 SERVICE RECALL REPAIRS ON IT BUT COULD NOT REPLICATE THE PROBLEM. THE ISSUE CONTINUED TO HAPPEN SO I TRIED FIRST HYUNDAI IN NORTH ATTLEBORO. THEY TOLD ME THEY ALSO COULD NOT REPLICATE THE PROBLEM BUT RESET ENGINE ADAPTIVE VALUES AND TRANSMISSION ADAPTIVE VALUES AND TO KEEP AN EYE ON IT.. TODAY I TRIED TO MERGE INTO TRAFFIC ON THE HIGHWAY, THE CAR BEGAN TO HESITATE, THEN IT STARTED BUCK AND TO SMELL LIKE SOMETHING WAS BURNING. A SHORT DISTANCE UP THE HIGHWAY THE CAR COMPLETELY STALLED OUT AND WOULDN'T DRIVE. I WAS LEFT STRANDED ON THE SIDE OF THE HIGHWAY FOR OVER AN HOUR WHILE WAITING FOR A TOW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231454July 12, 2019
FUEL/PROPULSION SYSTEM
MY HYUNDAI TUCSON HAS ALMOST 30,000 MILES ON IT. ABOUT TWO WEEKS AGO WE BEGAN HAVING AN ISSUE WITH DELAYED ACCELERATION. WE WERE DRIVING NORMALLY THROUGH TOWN AND STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN I PRESSED THE GAS PEDAL AND NOTHING HAPPENED. I PRESSED THE PEDAL ALL THE WAY DOWN AND STILL NOTHING HAPPENED. THE ENGINE DID NOT REV OR ANYTHING, SUDDENLY AFTER 3-5 SECONDS THE CAR LURCHED FORWARD AND BEGAN ACCELERATING. THIS HAPPENED DOZENS OF TIMES.I TOOK THE CAR IN TO THE DEALERSHIP AS SOON AS I COULD. AFTER A DAY WITH THE VEHICLE THE DEALERSHIP SAID THAT THERE WAS NOTHING WRONG. AFTER GETTING THE CAR BACK AND DRIVING IT FOR ABOUT 30 MINUTES THE ISSUE RETURNED. I AGAIN TOOK IT TO THE DEALERSHIP. THE SERVICE MANAGER KEPT THE CAR FOR 3 DAYS AND DROVE IT ABOUT 80 MILES OVER THOSE THREE DAYS AND SAID THE PROBLEM NEVER HAPPENED WHILE HE WAS DRIVING IT. THE FAILURE TO ACCELERATE HAPPENS SPORADICALLY. SOME DAYS IT WILL DRIVE FINE AND OTHER DAYS IT WILL HAVE THE ISSUE THE WHOLE TIME I'M DRIVING IT. WE HAVE ALSO HAD A FEW INSTANCES OF THE VEHICLE SHIFTING INCORRECTLY AND OVER REVVING WHILE DRIVING ON THE HIGHWAY. THE ACCELERATION ISSUE IS VERY DANGEROUS AND ALREADY ALMOST CAUSED ME TO GET T-BONED MULTIPLE TIMES. IT'S NOT SAFE FOR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231472July 12, 2019
ENGINE
I WAS DRIVING MY TUCSON ABOUT 50-55 MPH ON A TWO WAY HIGHWAY (3) WHEN MY CAR STARTED MAKING A LOUD NOISE, THE NOISE WAS LIKE IT WAS KNOCKING AND SCREECHING. THE CAR THEN STARTED SHACKING AND SLOWED TO ABOUT 20-25 MPH. I PUT MY FLASHERS ON AS SEVERAL CARS PASSED ME. THE ENGINE LIGHT CAME ON AND I PULLED OFF THE ROAD. THIS WAS THE FIRST TIME ANY OF THESE THINGS HAPPENED WITH MY CAR. I CALLED MY HUSBAND, WHO WAS OUT OF TOWN. HE HAD THE CAR TOWED TO HIS BUSINESS AND THEN TOWED TO A REPAIR BUSINESS ONCE HE RETURNED. HIS MECHANIC LOOKED AT THE CAR AND TOLD MY HUSBAND THAT THE CAR HAD A THROWN ROD. HE SAVED OIL WHICH HE SAID HAS SHAVINGS IN IT. HE ALSO TOLD HIM THAT HYUNDAI TUCSON'S, SANTA FE, AND SONATA HAVE HAD THESE PROBLEMS. MY HUSBAND WENT TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED. THE MANAGER SAID THIS MODEL HAS NOT BEEN RECALLED. HOWEVER, WE RECEIVED A CARD FROM HYUNDAI ON APPROXIMATELY JUNE 12-14, 2019 STATING THAT OUR VEHICLE WAS UNDER A RECALL AND THAT WE WOULD BE CONTACTED. THE VEHICLE HAS BEEN SERVICED REGULARLY WITH OIL CHANGES, ETC. WHICH ARE DOCUMENTED. THE VEHICLE HAS 150,229 MILES. IN LIGHT OF THE MECHANIC TELLING US ABOUT THIS PROBLEM, WE FILL THAT HYUNDAI SHOULD DO SOMETHING ABOUT THIS. THE MECHANIC INDICATED THAT HYUNDAI RECALLED THE SANTA FE AND SONATA WITH THE EXACT SAME MOTOR, BUT DID NOT RECALL THE TUCSON. HE ALSO INDICATED THAT 30,000 TUCSON'S WERE RECALLED FOR THE EXACT SAME PROBLEM AS OURS IN CANADA. HOW CAN THIS BE THERE AND NOT IN THE UNITED STATES? THIS WAS VERY DANGEROUS. I AM RELIEVED THAT I WAS ABLE TO GET OFF THE ROAD WITHOUT BEING REAR ENDED. PLEASE LET US KNOW WHAT CAN BE DONE BY HYUNDAI. I CAN SUBMIT A PHOTO OF OUR VEHICLE AND THE OIL IN THE JAR, AND THE MOTOR, IF THAT WOULD HELP. I HAD TO LOOK FOR THIS WEBSITE TO SEE WHAT OUR RECOURSE WAS. MOST PEOPLE I HAVE TALKED WITH ARE NOT AWARE OF THIS WEBSITE FOR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231044July 11, 2019
ENGINE
ENGINE HAS A VERY BAD KNOCKING SOUND AS DESCRIBED IN RECALLED CARS THAT CATCH FIRE WITH THE SAME ENGINE. I CAN'T DRIVE IT IN THIS CONDITION AND THE MECHANIC SAYS REPAIR IS VERY EXPENSIVE AND MIGHT NOT FIX THE PROBLEM. THERE IS A CONCERN THAT THERE ARE NO GOOD ENGINE PARTS FROM WHICH TO EVER FIX IT. THE SOUND JUST KEEPS GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231082July 11, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE BRAKE LIGHTS WOULD NOT OPERATE IF THE HEADLIGHTS WERE ACTIVATED. THE BRAKE LIGHTS ONLY WORKED WHEN THE HEADLIGHTS WERE OFF. IN ADDITION, "BRAKE LIGHT OUT" APPEARED ON THE INSTRUMENT PANEL. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231110July 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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