Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11277245October 31, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO AVERT BEING STRUCK IN THE REAR BY ANOTHER VEHICLE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE HESITATED TO RESPOND. AFTER SEVERAL SECONDS, THE VEHICLE RESPONDED. THE VEHICLE WAS TAKEN TO MIKE KELLY HYUNDAI (254 PITTSBURGH RD, SUITE B, BUTLER, PA 16002, (724) 287-2701) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE DCT TRANSMISSION OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ON SEVERAL OCCASIONS AND INFORMED OF THE FAILURES. THE MANUFACTURER PROVIDED CASE NUMBERS 12236015, 15808024, AND 16248911. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277297October 31, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY RESPOND AND THEN SUDDENLY ACCELERATED/LUNGED FORWARD. THE VEHICLE WOULD ALSO SHUDDER AND VIBRATE WHILE DRIVING AT VERY LOW SPEEDS. ALSO, ON OCCASION, THE ENGINE AND RPMS WOULD REV VERY HIGH WHILE DEPRESSING THE ACCELERATOR PEDAL; HOWEVER, THE SPEED WOULD NOT INCREASE, WHICH MADE IT VERY DIFFICULT WHILE PASSING OTHER VEHICLES. THE VEHICLE WAS TAKEN TO PRESTIGE HYUNDAI (768 E. CHESTER ST, KINGSTON, NY), BUT THE CAUSE OF THE FAILURES COULD NOT DUPLICATED. THE DEALER STATED THAT THE VEHICLE OPERATED NORMALLY. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277351October 31, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I CANNOT ACCELERATE INTO TRAFFIC. THERE IS A HESITATION IN THE ACCELERATOR. SOMETIMES NOTHING HAPPENS, SOMETIMES IT CHUGS FIRST THEN GOES. I HAVE TROUBLE MERGING AND GETTING INTO TRAFFIC. IT IS UNRELIABLE FROM A STATIONARY TO MOVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277382October 31, 2019
ENGINE
WAS DRIVING THE CAR ON THE HIGHWAY. NO SAFETY LIGHTS CAME ON. ENGINE STARTED SHAKING AND CAR STOPPED. WAS TOWED AND AT FIRST TOLD THERE WAS NO OIL IN THE ENGINE, BUT UPON FURTHER INSPECTION, WAS TOLD THAT THERE WAS OIL. IT WAS AN 'ENGINE MALFUNCTION '
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277429October 31, 2019
ENGINE
MULTIPLE INSTANCES (39+ AND COUNTING SINCE I BOUGHT IT NEW IN JAN '18) OF LAG IN ACCELERATION WHEN AT A LOW SPEED (OCCASIONALLY AFTER BEING STOPPED) & THEN NEEDING TO SPEED UP. MANY TIMES I WAS WAITING TO TURN LEFT ACROSS AN INTERSECTION IN FRONT OF ON-COMING TRAFFIC WHERE YOU TYPICALLY INCH FORWARD & THEN NEED TO ACCELERATE QUICKLY TO MAKE IT ACROSS BEFORE THE NEXT CAR COMES OR WHEN THE LIGHT TURNS YELLOW & THEN RED. SOMETIMES IT WAS INCHING UP BEHIND ANOTHER CAR WAITING TO MERGE W/TRAFFIC, OR IN STOP-GO TRAFFIC & THEN NOT HAVING ACCELERATION WHEN NEEDED. IN ALL SITUATIONS ACCELERATION WAS NEEDED & DESPITE PRESSING DOWN ON THE ACCELERATION PEDAL (SOMETIMES TO THE FLOOR), NOTHING HAPPENS FOR ANYTHING FROM A HALF SECOND TO AT LEAST A COUPLE OF SECONDS. THE LAG WHEN TURNING LEFT IS VERY DANGEROUS - POTENTIALLY EVEN FATAL - DUE TO NEEDING ACCELERATION & SPEED TO AVOID BEING HIT BY OTHER CARS. BEING HIT FROM BEHIND BY ANOTHER CAR IS A POTENTIAL DANGER WHEN TRYING TO SPEED UP & HAVING A SECOND OR MORE DELAY BEFORE THE ENGINE KICKS IN - THE DRIVER BEHIND MUST BE PAYING VERY CLOSE ATTENTION IN CASE MY CAR DOESN'T MOVE WHEN EXPECTED. IN THIS CASE IT'D OBVIOUSLY BE THE OTHER DRIVER'S FAULT, BUT THAT'S NO COMFORT SHOULD I SUSTAIN INJURIES FROM A COLLISION DUE TO A KNOWN FAULTY DCT COMPONENT/SOFTWARE. SAME FOR THE TIMES I PRESSED THE PEDAL AND NOTHING HAPPENS, SO I PRESS IT TO THE FLOOR AND SUDDENLY IT ENGAGES A SECOND OR TWO LATE - THAT LURCH IS UNEXPECTED & DANGEROUS IN ITSELF. I CAN'T SEE ANY PATTERN TO IT AS FAR AS CAR TEMP, AIR TEMP, TIME DRIVING, AMOUNT OF GAS IN THE TANK, ETC. THE TIMES I'VE SPOKEN TO THE DEALERSHIP/SERVICE PEOPLE THEY ALWAYS SAY IT'S THE NATURE OF THE DCT & THAT IT'S NORMAL. THERE WAS A RECALL FOR 2016 TUCSONS FOR THE VERY SAME THING & A SOFTWARE UPDATE HELPED, BUT NOTHING HAS HELPED MINE SO FAR. IT'S UP TO DATE W/SERVICE & SOFTWARE UPDATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277435October 31, 2019
UNKNOWN OR OTHER
NOT LONG AFTER THE PURCHASE OF MY 2016 TUCSON, PROBABLY WHEN I FIRST STARTED USING THE AC THE FIRST SUMMER I OWNED IT, I STARTED TO GET SOME MUSTY SMELLS COMING FROM THE VENTS. THIS PROBLEM HAS GOTTEN WORSE EACH YEAR AND CHANGING THE CABIN AIR FILTER DOESN'T SEEM TO HELP. I HAVE NEVER HAD A PROBLEM LIKE THIS WITH ANY OTHER CAR, AND I HAVE BEEN DRIVING CARS FOR 40 YEARS. THE SMELL SEEMS TO POP UP IN HUMID WEATHER WHEN USING THE AC. I WORRY THAT THE EVAPORATOR COIL MAY BE GROWING MOLD OR MICROBES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277433October 31, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
EVEN AFTER REPROGRAMMING OF MY 2016 TUCSON DUAL CLUTCH TRANSMISSION (DCT), I STILL WORRY ABOUT THE SAFETY OF THE CAR. TRANSMISSION IS STILL HERKY-JERKEY WHEN CREEPING ALONG IN TRAFFIC. ON A COUPLE OF OCCASIONS AT HIGHER SPEED (SAY MERGING INTO TRAFFIC AT 50-70 MPH) THE TRANSMISSION HAS BEEN SLOW TO CHANGE GEARS, AND ON AT LEAST ONE OCCASION THE TRANSMISSION TEMPORARILY WENT INTO A "NEUTRAL' STATE TEMPORARILY DISCONNECTED FROM POWER TRANSFER FROM THE ENGINE. IF THAT WERE TO HAPPEN SAY WHEN CROSSING TRAFFIC IT COULD BE VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277081October 30, 2019
POWER TRAIN
TRANS DOESN' WORK RIGHT IN FIRST GEAR DOES'T GO IN GEAR RIGHT A WAY I WILL GET REAR ENDED ONEDAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277107October 30, 2019
POWER TRAIN
THE CAR STALLED(DID NOT ACCELLERATE WHILE MERGING IN TO TRAFFIC FOR ABOUT 3 SECONDS . THIS REQUIRED ONCOMING TRAFFIC TO BRAKE TO PREVENT AN ACCIDENT. THE SPEED LIMIT WAS 40MPH ON A STREET CIRCLING A MALL.THIS IS THE THIRD TIME THIS PROBLEM HAS OCCURRED OWNING THIS CAR WHICH ONLY HAS A LITTLE OVER 13800 MILES ON IT I HAVE SINCE CHECKED WITH THE DEALERSHIP AND THERE ARE NO OUTSTANDING RECALLS FOR THIS PROBLEM AND NO SOLUTION TO THIS PROBLEM. I THEREFORE THINK THERE IS A SAFETY ISSUE WITH THE DCT AND ENGINE SOFTWARE/HARDWARE THAT COULD LEAD TO AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277147October 30, 2019
STRUCTURE:BODY
REAR PASSENGER DOOR FAILURE TO OPEN FROM EITHER INSIDE OR OUTSIDE. VEHICLE DIAGNOSED FAULTY DOOR ACTUATOR AND REPAIRED AT DEALER FOR 500.00. FOUR MONTHS LATER THE FRONT PASSENGER DOOR WILL NOT OPEN FROM OUTSIDE SHOWING EXACT SAME SYMPTOMS AS PREVIOUS DOOR. VEHICLE IS ONLY 3 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271773October 29, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE ATTEMPTING TO DRIVE FROM AN IDLE POSITION, THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO CENTRAL VALLEY HYUNDAI (4620 MCHENRY AVE, MODESTO, CA) WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK INSIDE THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271800October 29, 2019
ENGINE
WHILE DRIVING AT APPROXIMATELY 30 MPH, NO INDICATION, NO SOUND/NOISE, THE ENGINE JUST STOPPED. TOWED CAR TO THE HYUNDAI DEALER AND WAS INFORMED THAT THE ENGINE SEIZED, THAT THEY WERE HAVING ISSUES WITH THESE ENGINES. ENGINE NEEDED TO BE REPLACE. WAITING FOR HYUNDAI'S DECISION TO SEE IF THEY WILL COVER THE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276930October 29, 2019
ENGINE
DRIVING AT HIGHWAY SPEED WITHOUT ANY NOTICE ENGINE QUIT HAD TO PULL OVER TO THE SIDE OF A VERY BUSY HIGHWAY. ENGINE LIGHTS ALL CAME ON AND ENGINE WOULD NOT RESTART AND MADE A A LOT OF NOISE WHILE TRYING TO TURN OVER. CAR HAD TO BE TOWED TO DEALERSHIP WHO IS TRYING TO GET A NEW ENGINE AND ASSOCIATED PARTS WE ARE NOW 6 WEEKS INTO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271469October 28, 2019
UNKNOWN OR OTHER
I WAS DRIVING MY CHILDREN TO SCHOOL WHO WERE SITTING IN THE BACK SEAT WHEN WE HEARD A HUGE POP AND THE GLASS ABOVE THEM WAS SHATTERED AND STARTING FALLING ON THEM. IT WAS VERY SCARY AND THE CHILDREN BECAME VERY EMOTIONAL. I IMMEDIATELY CALLED THE CAR DEALERSHIP AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO AND I WOULD BE BETTER OFF CALLING INSURANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271483October 28, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE, AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (19991 VILLAVIEW RD, CLEVELAND, OH 44119, (216) 487-6295) AND REPAIRED PER THE RECALL. WHILE DRIVING, THE RPMS INCREASED, AND THE ENGINE REVVED AND MADE A CLICKING NOISE. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND SMOKE EMERGED FROM THE ENGINE. THE CONTACT LIFTED THE HOOD AND NOTICED OIL SPILLED ALL AROUND THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. ACCORDING TO HYUNDAI IT WAS A BOLT THAT GOT LOOSE AND CAUSED ALL THE HAVOK. RODS AND METAL WERE EVERYWHERE IN THE VEHICLE AND THERE IS APPARENTLY (HAVEN'T SEEN IT YET) A HOLE IN THE ENGINE BLOCK AND OIL PAN. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *TR*JB *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271381October 27, 2019
POWER TRAIN
I EXPERIENCE A NOTABLE LAG WHEN ACCELERATING FROM STOP TO GO WHICH RESULTS IN THE CAR JERKING FORWARD. THIS HAPPENS DURING ACCELERATION FROM STOP TO GO. WHEN DRIVING ON CITY STREETS OR STOP AND GO TRAFFIC ON THE HIGHWAY I EXPERIENCE THIS JERKING/SHAKING PERFORMANCE. THIS HAS BEEN WIDELY DESCRIBED ON VARIOUS INTERNET MESSAGING BOARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271147October 26, 2019
ENGINE, POWER TRAIN
THEIR IS A VERY NOTICEABLE DELAY IN ACCELERATION OF HE VEHICLE AFTER PRESSING THE ACCELERATOR. ALSO, ON SEVERAL OCCASIONS PRESSING THE ACCELERATOR RESULTS IN THE ENGINE RPM'S INCREASING BUT NO ACCELERATION OF THE VEHICLE. THIS HAS RESULTED IN SEVERAL "CLOSE CALLS" WHEN MERGING INTO TRAFFIC OR STARTING FROM A TRAFFIC SIGNAL. THESE ISSUES OCCUR WHEN PRESSING THE ACCELERATOR PEDAL TO ACCELERATE THE VEHICLE FROM A STOP OR TO INCREASE SPEED WHEN THE VEHICLE IS MOVING SLOWLY. THE ISSUE HAS HAPPENED MULTIPLE TIMES WITH THE LATEST ON 10/24/2019. AT ALMOST EVERY SCHEDULED SERVICE VISIT I TELL THE HYUNDAI SERVICE REPRESENTATIVE ABOUT THE PROBLEM AND AM ALWAYS TOLD THAT IT IS SIMPLY A TURBO LAG. THE ISSUE IS DANGEROUS AS YOU NEVER KNOW WHEN IT WILL OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271183October 26, 2019
POWER TRAIN
THE DUAL-CLUTCH TRANSMISSION HESITATES, JERKS, VIBRATES FROM A STOP WHEN ACCELERATING. DEALER SAYS "THAT IS 'NORMAL', THAT THE COMPUTER HAS TO LEARN MY PARTICULAR DRIVING STYLE/HABITS."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271182October 26, 2019
STRUCTURE:BODY
I WAS DRIVING ON I-45 IN HOUSTON 60MPH, GOOD WEATHER, GOOD ROAD, NO UNSAFE CONDITIONS. THERE WAS NO DEBRIS ON THE ROAD, NOR ANY TRUCKS CLOSE BY. FRONT PANEL OF PANORAMIC SUNROOF EXPLODED MAKING A HOLE THE SIZE OF A BASKETBALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271195October 26, 2019
UNKNOWN OR OTHER
2007 HYUNDAI TUCSON ON 10/22/2019 THE CAR WAS PARKED STATIONARY AT MY WIFES WORK WITHIN A HOUR OF HER BEING THERE SOMEONE RAN INTO THE BUILDING STATED A VEHICLE WAS ON FIRE WHICH WAS THE HYUNDAI TUCSON THIS VEHICLE HAD NO ISSUES AND WAS A GREAT LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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