Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11278830November 8, 2019
ELECTRICAL SYSTEM
HYUNDAI TUCSON 2016. I HAVE CHANGE THE WINDOWS MECHANICAL 3 TIMES. ONCE THE CAR IS ON THE WINDOWS GETS DOWN AND WONT WORK UNTIL.YOU CHANGE THE PART THAT PUTS IT UP. THE WHITE ROUND PIECE IN THE MIDDLE GETS STRIPPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278704November 7, 2019
POWER TRAIN
VEHICLE HAS A DUAL-CLUTCH TRANSMISSION AND HESITATES OR ALMOST STALLS WHEN ACCELERATING FROM A STANDING STOP. IT DOESN'T HAPPEN ALL THE TIME. DEALER RESETS SENSORS IN TRANSMISSION FOR US PERIODICALLY WHICH HELPS FOR A WHILE; IS THIS A FLAW IN MANUFACTURE OR JUST THE NATURE OF A DUAL-CLUTCH TRANSMISSION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278711November 7, 2019
POWER TRAIN
THE VEHICLE WILL STALL OUT. YOU CAN HIT THE GAS AND HIT THE GAS AND NOTHING WILL HAPPEN FOR ALMOST 30 SECONDS THEN IT WILL JERK REALLY HARD AND GO. THIS HAS HAPPENED SEVERAL TIMES AND I HAVE ALMOST BEEN T BONED BECAUSE OF IT STALLING OUT WHEN PULLING OUT OF A PARKING LOT. THIS HAS HAPPENED SEVERAL TIMES AND HAVE HAD IT AT THE HYUNDAI DEALERSHIP AND OF COURSE THEY CAN'T FIND ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278548November 6, 2019
POWER TRAIN
EVERY DAY MY CAR STUTTERS AS I BEGIN MY DAY TO WORK. IT LAGS IN ACCELERATION AT LEAST ONE TO THREE TIMES A DAY. IT HAS HAPPENED WHEN I ACCELERATE IN RUSH HOUR, TRYING TO GO AFTER A LIGHT TURNS GREEN, OR SPEEDING UP JUST IN GENERAL. I HAVE KIDS IN MY CAR CONSTANTLY BECAUSE OF MY JOB AND I CAN RECALL TWO TIMES THAT I'VE ALMOST BEEN HIT BECAUSE MY CAR DIDN'T DO AS I NEEDED IT TO. IT HAS FREAKED ME OUT AND I WONDER IF I'M GOING TO GET STUCK ONE DAY, IT SPUTTERS AND I DON'T FEEL LIKE MY RIDE HOME IS GUARANTEED. I ALWAYS THOUGHT IT WAS JUST A TURBO THING, BECAUSE I'VE NEVER OWNED A CAR WITH TURBO BUT NOW I'M REALIZING OTHER PEOPLE HAVE THIS ISSUE AND IT HAS NOTHING TO DO WITH ME OR MY DRIVING. IT HAPPENS ON THE FREEWAY, IT HAPPENS ON THE CITY STREET AND IT HAPPENS PULLING OUT OF MY DRIVEWAY. THIS HAS HAPPENED SINCE I'VE OWNED THE CAR AND I'M SAD TO SAY I'VE THOUGHT IT WAS JUST MY MAKE AND MODEL THIS WHOLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278241November 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE GEAR SHIFTER WAS DIFFICULT TO OPERATE WHEN TRANSITIONING IN AND OUT OF THE REVERSE GEAR. WHEN THE VEHICLE WAS PLACED INTO REVERSE, THE GEAR SHIFTER BECAME VERY DIFFICULT TO MANEUVER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO BOCH HYUNDAI (391 PROVIDENCE HWY, NORWOOD, MA 02062, (877) 399-3275) ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278262November 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE IN TRAFFIC, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LAWLEY HYUNDAI (28000 EAST FRY BOULEVARD, SIERRA VISTA, AZ 85635, (520)-226-0656) TO BE REPAIRED PER TSB NUMBER: 16-GI001 (TRANSMISSION DUAL CLUTCH); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE FAILED TO ACCELERATE AFTER A STOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 8,004.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278301November 5, 2019
STRUCTURE:BODY
THE REAR SUBFRAME CROSSMEMBER AND PARKING BRAKE ARE COMPLETELY CORRODED. THIS WAS NOTICED WHILE CHANGING THE BRAKES ON NOV. 1ST 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278317November 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED, QUIVERED, AND SOMETIMES STALLED WHILE COMING OUT OF A TURN AND CHANGING LANES. THE FAILURE ALSO OCCURRED WHILE ACCELERATING FROM A STOP. THE VEHICLE WAS PREVIOUSLY TAKEN TO MURDOCK HYUNDAI (4646 S. STATE ST, MURRAY, UT) WHERE THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278320November 5, 2019
SUSPENSION, UNKNOWN OR OTHER
I WANT TO HAVE A FOUR WHEEL ALIGNMENT SERVICE COMPLETED. THE AUTOMOTIVE TECHNICIAN INVITED ME BACK TO VIEW THE UNDERSIDE OF MY VEHICLE. WHAT I SAW WAS VERY DISTURBING. THE WHOLE REAR LEFT SIDE OF MY VEHICLE IS RUSTED SOMETHING AWFUL. THIS SUBFRAME IS TOTALLY RUSTED THROUGH AND THROUGH. I ALSO RECENTLY HAD TO REPLACE RUSTED OUT LOWER CONTROL ARMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277954November 4, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE PROBLEM OCCURRED WHEN THE VEHICLE WAS PARKED; THE DOORS AUTOMATICALLY UNLOCKED WHEN I PUT THE VEHICLE IN PARK BUT WHEN THE PASSENGERS TRIED TO LEAVE THROUGH THE REAR DRIVER'S SIDE DOOR IT WOULD NOT OPEN FROM INSIDE. I TRIED OPENING THE HANDLE FROM OUTSIDE THINKING IT WAS CHILD LOCKS BUT THE DOOR WOULD NOT OPEN THAT WAY EITHER. BOTH HANDLES MOVE BUT NOTHING HAPPENS, AND I HAVE MADE SURE THE LOCK IS FULLY UNLOCKED. MECHANIC SAYS IT IS POWER LOCK ACTUATOR. THERE IS NO WAY FOR ME TO OPEN THIS DOOR WITHOUT SPECIFIC TOOLS. NOTHING HAS HIT THE DOOR INSIDE OR OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278053November 4, 2019
POWER TRAIN
2ND TIME THIS HAS HAPPENED TO ME. 2017 HYUNDAI TUCSON DECIDED IT WAS NOT GOING TO SHIFT OUT OF PARK EVEN THOUGH THE SHIFT WAS ALLOWING ME TO SHIFT VIA THE SHIFTER AND SHOWING IT WAS SHIFTING ON THE DASH. IT WAS PARKED. EVEN WHEN TOWED, THE WHEELS LOCKED AND WOULDN'T MOVE FROM THE PARKED SPOT.. IT WORKED IN THE AM, SHIFTING FUNNY OF COURSE, THEN COME AFTER NOON, WOULDN'T GO. FINALLY THE CHECK ENGINE LIGHT CAME ON THIS TIME WHEREAS THE FIRST TIME (95500K) IT DIDN'T. CURRENTLY HAS 100754 MILES AND I'M OUT OF STATE. ALREADY CONTACTED CORPORATE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277811November 3, 2019
STRUCTURE:BODY
THE DOOR LATCHES RANDOMLY STOP WORKING AND PASSENGERS CANNOT ENTER OR EXIT VEHICLE. STARTED WITH MY REAR DOOR SO I HAD THE DOOR LOCK ACTUATOR REPLACED AND NOW THE PROBLEM IS HAPPENING TO THE FRONT DOORS. I HAVE FRIENDS WITH THE SAME VEHICLE SAME YEAR AND ARE HAVING THE SAME ISSUES WITH ALL THE DOORS. THIS COULD BE VERY DANGEROUS AT THE WRONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277839November 3, 2019
POWER TRAIN
SEE ATTACHED DOCUMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277848November 3, 2019
POWER TRAIN
ON MULTIPLE OCCASIONS, WHEN ACCELERATING FROM A STOPPED POSITION, MY CAR HESITATES TO MOVE WHEN PRESSING THE GAS PEDAL. IN ADDITION, THE TRANSMISSION STRUGGLES TO FIND A GEAR RESULTING IN A LACK OF POWER, ENGINE REVVING AND JERKY MOVEMENT OF THE VEHICLE WHEN TRAVELING AT LOW AND SLOW SPEEDS. THIS IS EXTREMELY DANGEROUS AS I'VE HAD TO SLAM ON THE BRAKES TO PREVENT MY CAR ENTERING CROSS TRAFFIC BECAUSE THE CAR FAILED TO MOVE WHEN PRESSING ON THE GAS PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277755November 3, 2019
AIR BAGS
AIR BAG LIGHT STAYS ON. HYUNDAI DEALERSHIP SAYS THAT THE LIGHT ON MEANS THE AIR BAGS ARE DISABLED AND THE AIR BAGS WOULD NOT DEPLOY IF THE LIGHT IS ON. THE DEALERSHIP SAYS I MUST HAVE THE DIAGNOSTIC TESTS DONE WHICH WILL COST ME ABOUT $125.00 IF THIS IS A PROBLEM WITH A MODULE THAT CONTROLS THE AIR BAG LIGHT I DON'T THINK THE REPAIR SHOULD COST ME ANYTHING. THIS CONCERNS ME BECAUSE OF A SAFETY ISSUE FOR MYSELF AND OTHERS IN MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277712November 2, 2019
UNKNOWN OR OTHER
DTC PROBLEM. WHEN STOPPED AND I STEP ON THE GAS TO MOVE, MY CAR 'STUTTERS' AND SEEMS LIKE THE CAR WILL STALL. IF I PUT MY FOOT ON THE GAS IT WILL LEAP FORWARD. IN STOP-AND-GO TRAFFIC, MY CAR STUTTERS ALONG AND THIS HAS BECOME QUITE DANGEROUS WHEN THE TRAFFIC IS VERY BAD. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR IN JANUARY 2018 BUT HAD PROGRESSIVELY GOTTEN WORSE. THE DEALERSHIP SAID IT IS NORMAL FOR THE CAR AND THEN SAID IT NEEDS A SOFTWARE UPDATE BUT MY CAR DOES NOT HAVE ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277451November 1, 2019
POWER TRAIN, UNKNOWN OR OTHER
THE 2018 HYUNDAI TUCSON SEL HAS AN INTERMITTENT ISSUE WHEN ACCELERATING FROM A STOPPED POSITION. THE ENGINE WILL REV UP, BUT IDLE FORWARD FOR ABOUT 3-5 SECONDS, UNTIL THE VEHICLE GOES. THIS DOES NOT HAPPEN CONSISTENTLY. THE DEALERSHIP HAS RESET THE PROGRAMMING ON THE TRANSMISSION 2X. THERE ARE OTHER INDIVIDUALS ONLINE THAT ARE EXPERIENCING SIMILAR INTERMITTENT ISSUES WITH THEIR 2018 HYUNDAI TUCSON. IN JUNE 2019, I WAS ALMOST STRUCK BY A VEHICLE WHILE I WAS COMPLETING A LEFT HAND TURN ON GREEN WHEN AN ONCOMING VEHICLE DECIDED TO RUN THE LIGHT. THIS HAS HAPPENED NUMEROUS TIMES. ON 10/7/19 - I BROUGHT IT BACK TO THE DEALERSHIP AGAIN TO RIDE WITH A TECHNICIAN. DURING THE 30 MINUTES RIDE, I FELT LIKE I HAD REPLICATED THE ISSUE SLIGHTLY BUT THE MECHANIC ONLY ASKED ME WHAT KIND OF CAR I PREVIOUSLY DROVE. WHEN I CHECKED OUT OF THE DEALERSHIP, I ASKED FOR PAPERWORK TO DOCUMENT MY ENCOUNTER, EVEN IF THE MECHANIC CLAIMED IT WAS UNFOUNDED - BUT WAS NOT PROVIDED WITH ANY AND TOLD THAT THERE WAS NOTHING TO DOCUMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277487November 1, 2019
POWER TRAIN
I HAVE BEEN COMPLAINING ABOUT THE TRANSMISSION SINCE I PURCHASED THIS VEHICLE AND EVERY 3 MONTHS THEY 'ADJUST' IT TO FIT MY DRIVING HABITS. IT'S A DANGEROUS VEHICLE AND DOES NOT ACCELERATE WHEN IT SHOULD. I CAN NEVER TRUST IT TO PULL INTO TRAFFIC BECAUSE I DON'T KNOW IF IT'S GOING TO MOVE. IT HAS SLIPPED INTO WHAT I WOULD CALL NEUTRAL AND HAD NO POWER AT ALL, JUST ROLLED INTO ONCOMING TRAFFIC. I FILED A COMPLAINT WITH NHTSA SHORTLY AFTER I PURCHASED IT BUT DO NOT SEE THE ORIGINAL COMPLAINT FILED. THIS IS A DANGEROUS VEHICLE AND NOT TRUSTWORTHY. I PURCHASED THE EXTENDED WARRANTY, IF NOT, I'M SURE I WOULD HAVE ADDITIONAL COSTS ASSOCIATED WITH THIS VEHICLE. I WANT TO GET RID OF IT BUT KNOW IT'S NOT WORTH NEAR WHAT I PAID FOR IT BECAUSE IF THIS TRANSMISSION. HESITATION HAPPENS ALL THE TIME. THERE'S NO WAY TO PINPOINT ONE DATE BUT THE FIRST TIME WAS JUST AFTER I PURCHASED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277525November 1, 2019
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE THE VEHICLE WAS IN USE, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE VENTILATION SYSTEM WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DORAL HYUNDAI (10285 NW 12TH ST, #2700, DORAL, FL 33172, (305) 722-6094) TO BE DIAGNOSED, BUT THE CAUSE OF THE ODOR COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ODOR SEEPED THROUGH THE VENTILATION SYSTEM WHEN THE RECIRCULATION BUTTON WAS ENGAGED. THE CONTACT ALSO MENTIONED THAT THE ENGINE WAS REPLACED THREE TIMES WITHIN THE LAST THREE MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277613November 1, 2019
STRUCTURE:BODY
BACK PASSENGER SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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