Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11310983February 23, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
VEHICLE WAS IN MOTION ON I88 WESTBOUND IN IL. VEHICLE ELECTRICAL POWER CUT OFF COMPLETELY IN THE MIDDLE OF THE BUSY INTERSTATE. ACCELERATION SLOWED UNTIL VEHICLE DIED AND ALL ERROR LIGHTS APPEARED AND FLASHED ON DASH WITH A "SERVICE NOW" ALERT. PULLED OVER AND PLACED THE VEHICLE IN PARK, AND TURNED THE SWITCH TO SEE IF IT WOULD CRANK AGAIN. VEHICLE DOES NOT START AND GIVES THE SAME "SERVICE NOW" LIGHT. VEHICLE WILL NOT START WHEN JUMPED BY IL STATE POLICE. CALLED TOW TRUCK, CURRENTLY WAITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310378February 20, 2020
POWER TRAIN
I HAVE THE 2018 TUSCON LIMITED 1.6T DCT WITH NO MORE THAN 12,000 MILES. WHEN ACCELERATING FROM A STOP OR ACCELERATING AFTER BRAKING AND PRESSING THE GAS PEDAL NORMALLY, THE CAR STOPS ACCELERATING AND THE CAR SLOWS DOWN. THIS ALSO HAPPENS AFTER COMING TO A STOP AND TURNING ONTO A DIFFERENT STREET. WHEN IT HAPPENED TO MY WIFE SHE PULLED OVER INTO THE CENTER TURNING LANE, BECAUSE THE CAR WOULD NOT ACCELERATE AND THERE WERE CARS TURNING BEHIND HER. I HAVE TAKEN IT IN TO HAVE IT SERVICED AND THEY EITHER APPLIED AN UPDATE OR RESET THE TRANSMISSIONS COMPUTER; HOWEVER, A FEW HUNDRED MILES LATER AND IT'S DOING IT AGAIN. MY WIFE IS CONCERNED THAT THIS WILL HAPPEN ONE DAY AND WILL CAUSE AN ACCIDENT; SHE SAID SHE DOES NOT FEEL SAFE DRIVING THIS CAR ANYMORE. MY FIRST VEHICLE WAS A MANUAL AND I KNOW HOW A MANUAL DRIVES AND HOW THEY ACCELERATE AFTER SHIFTING. I UNDERSTAND THAT A DCT MAY HAVE SIMILAR BEHAVIORS. HOWEVER, THIS WOULD BE SIMILAR TO SOMEONE HOLDING IN THE CLUTCH ON A MANUAL AND NOT BEING ABLE TO SHIFT GEARS, GRINDING THEM, CAUSING THE VEHICLE TO NOT ACCELERATE AND ANY VEHICLE BEHIND THEM TO STOP OR SLOW DOWN SUDDENLY. WE LOVE THE CAR, BUT THE TRANSMISSION MAKES US FEEL UNSAFE AND HOPEFULLY WE DO NOT GET INTO AN ACCIDENT DUE TO THIS DCT ISSUE. I HAVE ALSO CONTACTED HYUNDAI DIRECTLY ABOUT THIS AND I AM SUPPOSED TO BE RECEIVING A CALL FROM HYUNDAI CONSUMER AFFAIRS IN 3-5 BUSINESS DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309622February 17, 2020
POWER TRAIN
I BOUGHT THIS 2019 HYUNDAI TUCSON SPORT NEW IN MAY OF 2019. I NOW HAVE 9,000 MILES ON IT. THE VEHICLE SUFFERS FROM CONSTANT HESITATION ISSUES WHEN ACCELERATING. THIS OCCURS FROM A DEAD STOP, WHILE TURNING, AND WHILE TRYING TO QUICKLY SPEED UP TO AVOID A CRASH. IT IS LIKE THE FUEL HAS BEEN MOMENTARILY SHUT OFF. THIS IS EXTREMELY UNSAFE. WE HAVE AVOIDED SEVERAL NEAR-CRASHES THROUGH SHEER LUCK IN THE PAST COUPLE OF MONTHS. THIS IS THE 2.4 ENGINE AND 6 SPEED AUTO/SHIFT ABLE TRANSMISSION. IF I PUT THE MODE TO SPORT, IT HELPS SOME. TO AVOID THE DANGEROUS LAG OF APPROXIMATELY 2 SECONDS, THE CAR HAS TO BE DRIVEN IN MANUAL MODE. WHEN THE CAR IS STANDING STILL AT THE LIGHT, EVERYTHING APPEARS NORMAL. BUT AS THE LIGHT CHANGES AND I ACCELERATE, IT WILL SUDDENLY "STALL" FOR ABOUT TWO SECONDS, THEN IT WILL SPEED UP. IT IS LIKE THE ENGINE IS HAVING TROUBLE COMMUNICATING WITH THE TRANSMISSION. I HAVE CALLED SEVERAL DEALERS AND THEY SAY THERE IS NO FIX. NUMEROUS OTHER OWNERS OF THESE VEHICLES ARE MAKING THE SAME COMPLAINT. I DO NOT WANT A NEW VEHICLE. I ALREADY HAVE ONE. I JUST WANT IT FIXED BEFORE SOMEONE GETS KILLED. PLEASE REVIEW ALL THE CONSUMERS COMPLAINTS ON THIS HYUNDAI TUCSON. I ALSO RENTED A VEHICLE FOR A DAY AND IT WAS A 2018 HYUNDAI TUCSON. IT DID THE EXACT SAME THING. THIS IS EXTREMELY DANGEROUS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309707February 17, 2020
ENGINE
ON JUNE 13, 2017, THE ENGINE IN THE TUCSON COMPLETELY SHUT DOWN WHILE DRIVING DOWN THE INTERSTATE AT RUSH HOUR. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED TO A LOCAL REPAIR SHOP. THE REPAIR SHOP INSPECTED THE VEHICLE AND FOUND THAT THE ENGINE HAD BLOWN A HOLE IN IT DUE TO NO FAULT OF THE OWNER AND WOULD NEED A COMPLETE REBUILD. IN MY RESEARCH I CONTACTED BOTH VANDERGRIFF HYUNDAI AND HYUNDAI MOTORS AMERICA SINCE THE EVENT THAT CAUSED MY VEHICLE ENGINE TO BLOW WAS A MANUFACTURES DEFECT. DURING MY RESEARCH I FOUND THAT THE ENGINE IN MY VEHICLE WAS THE SAME ENGINE PUT INTO SEVERAL MODELS OF HYUNDAI VEHICLES. THIS SPECIFIC ENGINE MODEL WAS ALSO INVOLVED IN A CLASS ACTION LAW SUIT REGARDING THE 2011-2013 HYUNDAI MODELS. IN APRIL 2019 A RECALL OF THE OIL PAN AND SEAL WAS ISSUED. THE VEHICLE RECALL REPLACEMENT WAS DONE AND A CLAIM FOR REIMBURSEMENT FOR THE ENGINE WAS SENT TO HYUNDAI. ALL DOCUMENTS REQUESTED WERE FURNISHED AND AFTER 3 CASE MANAGERS WERE ASSIGNED I HAVE BEEN INFORMED THAT THE CLAIM HAS GONE TO UPPER MANAGEMENT A/K/A WAIT UNTIL THE STATUTE RUNS. AS A CONSUMER I FEEL I HAVE BEEN GIVEN THE RUNAROUND AND STILL AM NOT REIMBURSED FOR AN ENGINE. I NEED HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309077February 13, 2020
ENGINE, POWER TRAIN
WHEN YOU ARE STOPPED AT A LIGHT AND IT CHANGES TO GREEN YOU STEP ON THE GAS AND THE CAR BUCKS LIKE IT IS GOING TO STALL.THIS ALSO HAPPENS WHEN YOU START THE CAR UP AND PUT IT IN DRIVE GIVE IT GAS AND IT BUCKS.U HAVE TO GIVE IT MORE GAS TO MAKE IT DRIVE HOPEFULLY IT WILL NOT JUST STALL.I THINK THIS COULD BE A TRANSMISSION PROBLEM. THIS HAPPENS ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308433February 11, 2020
STRUCTURE:BODY, ENGINE, STEERING
I'M THE ORIGINAL OWNER OF A 2016 TUCSON. HERE ARE ALL THE SYMPTOMS AND ISSUES WITH THIS VEHICLE: DEALER RECOMMENDED REPLACING THE CATALYTIC CONVERTER DEC 2019 AND I HAD THE PART REPLACED. HAD AN OIL CHANGE ON 1-26-2020 AND THE NEXT WEEK ON 2-2-2020 THE ENGINE WAS TAPPING, CHECKED THE OIL AND DISCOVERED NO OIL IN THE ENGINE. THE LOW OIL INDICATOR LIGHT NEVER CAME ON. THE CAR CONTINUES TO BURN OIL. MECHANICS CHECKED CAR AGAIN AND NO LEAKS WAS DISCOVERED. AND STILL UNABLE TO DETERMINE WHY THIS CAR IS BURNING OIL. MECHANIC IS RECOMMENDING A NEW ENGINE. ALSO, THE CAR WILL NOT ACCELERATE ACCURATELY AND HESITATES AT ABOUT 45 MPH. THERE IS A CLICKING NOISE WHEN TURNING THE STEERING WHEEL. THE DEALERSHIP SAYS THAT DOES CAUSE ANY PROBLEMS BUT THE PART CAN BE REPLACED. THE DRIVERS DOOR STICKS HAVE TO PULL ON THE DOOR HANDLE 2-3 TIMES BEFORE THE DOOR OPENS. MAJOR ENGINE ISSUES,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308000February 9, 2020
ELECTRONIC STABILITY CONTROL (ESC)
MY AUTO LOCK, COLLISION LIGHT, AND OTHER WARNING LIGHTS HAVE WILL NOT GO OFF. STEERING IS HARD, BRAKES ARE ON, AND THIS IS A FAIRLY NEW CAR WITH ABOUT 11,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307845February 8, 2020
AIR BAGS, ELECTRICAL SYSTEM
2016 HYUNDAI TUCSON ECO: VEHICLE WAS STATIONARY AND I NOTICED THE AIR BAG INDICATOR IS ILLUMINATED. I REMOVED KEYS FROM IGNITION AND RE-STARTED WITH SAME RESULTS. NOT SURE IF IT'S A MODULE OR A DEFECTIVE RESTRAINT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307901February 8, 2020
EXTERIOR LIGHTING
PASSENGER BRAKE LIGH REPEATEDLY GOES OUT, HYUNDAI DEALERSHIP HAS ADMITTED IT IS A RECURRING ISSUE ARISING FROM SUBPAR PARTS WITH KNOWN QUALITY PROBLEMS. OCCURS RANDOMLY; STATIONARY, IN MOTION. VEHICLE PRIMARILY USED FOR CITY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306793February 3, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 45 MPH, THERE WAS AN ABNORMAL ODOR COMING FROM THE ENGINE. WITHOUT WARNING THE ENGINE CEASED. THE CONTACT WAS ABLE TO SAFELY GUIDE THE VEHICLE OFF OF THE ROADWAY. THE CONTACT TURNED THE VEHICLE OFF AND WAS UNABLE TO RESTART THE VEHICLE. TRIPLE -A WAS CONTACTED AND TOWED THE VEHICLE TO (FREEHOLD HYUNDAI 4065 U.S. 9, FREEHOLD TOWNSHIP, NJ 07728 (732) 625-1200) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306798February 3, 2020
ENGINE
EVERY TIME I ACCELERATE, THE ENGINE HESITATES. WHEN CAR IS COLD OR WARM. THE FIRST WEEK I HAD IT I THOUGHT MAYBE IT WAS DUE TO A SMALLER "FUEL EFFICIENT" ENGINE, WHICH I HAD NEVER HAD UNTIL I BOUGHT THIS VEHICLE 9 MONTHS AGO. NOW IT IS A HUGE AND CONSISTENT ISSUE, I FEEL UNSAFE AND LIKE I CANNOT GET OUT OFF THE WAY IF NEEDED. IT CHUGS FOR A SECOND OR TWO AND THEN ACCELERATES. SOMETIMES IT ACCELERATES ABRUPTLY. THIS HAPPENS EVERY SINGLE TIME THE VEHICLE IS DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303065January 30, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE, VIBRATE AND RATTLE. ALSO THE TRANSMISSION WOULD HESITATE TO SHIFT GEARS AND SMOKE WAS PRESENT COMING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO THE DEALER PHILPOTE HYUNDAI (1900 US HWY 69, NEDERLAND TX) WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED BUT THE FAILURE REOCCURRED. THE MANUFACTURER CASE [XXX)]WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,400. *LN ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302843January 29, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2005 HYUNDAI TUCSON. WHILE DRIVING 65 MPH THE AIR BAG WARNING LIGHT ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 101,842.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302933January 29, 2020
STRUCTURE:BODY
WE HAD PURCHASED OUR FAMILY CAR BACK ON APRIL 29 2019, AFTER A FEW WEEKS WE HAD MULTIPLE UNEVEN MISALIGNED GAPS ON OUR REAR QUARTER MOLDINGS AND HOOD. UNTIL THIS DAY ELGIN HYUNDAI & HYUNDAI USA DON'T WANT TO TAKE ANY RESPONSIBILITY ON A VEHICLE THAT WAS SOLD TO OUR FAMILY WRONG FROM THE ASSEMBLY LINE. THEY TRIED FIXING ONCE AND OFFER ME A ONE TIME PAYMENT FOR $325 TOWARDS MY MONTHLY PAYMENT SO I CAN KEEP MY MOUTH SHUT. EVERYWHERE I GO EVERY DEALER TELLS ME ELGIN HYUNDAI OR HYUNDAI USA SHOULD BE HELD RESPONSIBLE FOR SELLING YOU A WRONG CAR FROM THE ASSEMBLY LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302496January 28, 2020
ENGINE
WE HAD THE CAR TOWED TO OUR MECHANIC BECAUSE THE ENGINE LIGHT CAME ON. THE MECHANIC TESTED THE CAR AND HEARD A TAPPING NOISE WHEN STEPPING ON THE ACCELERATOR. THE MECHANIC NOTED THAT THERE WERE LARGE METAL SHARDS IN OIL PAN. THE SHARDS WERE NOT PRESENT IN THE OIL WHEN OIL WAS DRAINED OUT. THE METAL SHARDS WERE ONLY VISIBLE ONCE THE OIL PAN WAS REMOVED. THE MECHANIC COMPLETED ADDITIONAL INSPECTION TO ENSURE THERE WERE NO OTHER ISSUES. AFTER REMOVING THE OIL PUMP, HE FOUND ALL THE ROD BEARINGS HAD PLAY. THIS APPEARS TO BE A MANUFACTURE DEFECT. I SPOKE TO THE SERVICE ADVISOR AND HE TOLD ME THAT A NUMBER OF THEIR CUSTOMERS WERE HAVING THE SAME PROBLEM, BUT THE 2012 HYUNDAI ENGINE WAS NOT ON RECALL. BASED ON RESEARCH, WE DISCOVERED THAT THIS IS A COMMON PROBLEM WITH ALL 2.4 LITER ENGINES ON ALL PLATFORMS FOR KIA AND HYUNDAI. WE TOOK THE CAR TO THE HYUNDAI DEALER AND WERE TOLD WE NEEDED TO PURCHASE A NEW REDESIGNED ENGINE. DURING THIS CONVERSATION, WE WERE NOTIFIED THE NEW ENGINE HAS ENGINE ROD BEARINGS THAT ARE MORE STURDY. HYUNDAI CURRENTLY HAS A RECALL FOR THE OIL PAN AND ALSO HAS RECALLS FOR ENGINES IN OTHER CAR MODELS BUT NOT THIS MODEL. A NEW ENGINE SHOULD NOT BE REQUIRED FOR AN 7 YEAR OLD CAR WITH 80,000 MILES. AS A CAR PROFESSIONAL, I SUSPECT THIS IS DUE TO THE ISSUES WITH A DEFECTIVE ROD BEARINGS THAT WEAR PREMATURELY AND RESULT IN CATASTROPHIC ENGINE DAMAGE SO THE ENGINES SHOULD BE COVERED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302688January 28, 2020
STRUCTURE:BODY
I MADE A COMPLAINT ABOUT RIGHT REAR DOOR THAT WILL NOT OPEN OR UNLOCK FROM EITHER THE INSIDE OR OUTSIDE. CAN NOT BE OPENED EITHER MANUALLY OR ELECTRONICALLY. NOW THE LEFT REAR DOOR WILL ONLY OPEN FROM OUTSIDE HANDLE. A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302198January 27, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IN SUMMER OF 2019 I NOTICED LEFT REAR PASSENGER WINDOW STOPPED FUNCTIONING. A FEW MONTHS LATER, RIGHT PASSENGER DOOR STARTED NOT OPENING FROM THE OUTSIDE. FAST FORWARD 3 MONTHS LATER, DRIVER WIDE WINDOW STOPPED FUNCTIONING AND NOW A FEW SHORT WEEKS LATER THE LEFT REAR PASSENGER DOOR WILL NO LONGER OPEN FROM THE OUTSIDE. I HAVE TRIED OPERATING THE WINDOWS THAT AREN'T WORKING WHILE THE VEHICLE WAS STATIONARY AND ALSO WHILE MOVING. THE DOORS OBVIOUSLY HAVE ONLY BEEN ATTEMPTED TO BE OPEN WHILE STATIONARY AND IN PARK. I BELIEVE THIS TO BE A POSSIBLE ELECTRICAL ISSUE? BUT I ALSO BELIEVE THIS IS A MAJOR SAFETY CONCERN AND NOT NORMAL WEAR AND TEAR. *LN CONSUMER STATED SHE NOW HAS 3 DOORS AND 2 WINDOWS THAT ARE NOT WORKING PROPERLY. DEALERSHIP HAS BEEN CONTACTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301785January 25, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THIS ISSUE RECUR AFTER THE FIRST INCIDENT THAT MADE US GO BACK AND FORTH TO THE DEALERSHIP 3YRS AGO. HYUNDAI OF SEATTLE SHOULD HAVE A FULL RECORD OF THIS ISSUE. RECENTLY THEN, OUR CAR SHOWS SIMILAR ISSUES. THE CAR IS SLOW TO ACCELERATE FROM STOP TO GO. DOES NOT PICK UP ACCELERATIONS WHEN YOU STEP ON THE GAS. ON INCLINED OR CLIMB, ENGINE HAS A HARD TIME AND SEEMS TO SHAKE A BIT THEN STEADY ITSELF AFTER 2 MINS AS YOU STEP IN THE GAS TO KEEP IT IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301686January 24, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN COASTING, THE CAR IDLES ROUGH AND LURCHES FORWARD. WHEN STOPPED AND PRESSING THE GAS, IT TAKES SEVER SECONDS FOR THE CAR TO TAKE OFF. THIS PUTS THE DRIVER AT RISK AS IT DOESN'T HAPPEN CONSISTENTLY- YOU CAN EITHER TAKE OFF RIGHT AWAY OR YOU'RE DELAYED. THE ROUGH IDLING SOUNDS AND FEELS AS THOUGH THE CAR IS ABOUT TO STALL. IN TRAFFIC, THIS PRESENTS A HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301727January 24, 2020
ENGINE
MY CAR WAS HAVING ISSUES STARTING UP. ONE DAY WE STARTED THE CAR AND DROVE INTO TOWN AND IT STARTED TO MAKE A RATTLING NOISE. THE CAR WAS ALSO SLOW TO ACCELERATE. WHEN WE TRIED TO DRIVE HOME OUT OF NO WHERE THE ENGINE WENT OUT AND THE CAR WOULDN'T START AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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