Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11324029May 10, 2020
STRUCTURE:BODY
REAR DOOR LOCK IS INTERMITTENTLY UNLOCKING DOOR. DOOR CANNOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THIS HAS BEEN REPORTED BY MANY OWNERS AND HYUNDAI IS SAYING NORMAL WEAR AND TEAR FOR THE DOOR AFTER TAKING THE VEHICLE TO HAVE IT EVALUATED BY THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323787May 7, 2020
ELECTRICAL SYSTEM
SHORTAGE IN THE ELECTRICAL SYSTEM.. NEVER HAD SO MANY BULBS BLOWN OUT ON 1 CAR - BRAKE LIGHTS AND HEAD LIGHTS. NOW THERE IS A SHORTAGE IN THE HOOD... THE FAN KEEPS GOING EVEN WHEN THE CAR IS TURNED OFF, CLICKS A COUPLE OF TIMES AND THE FAR STARTS UP AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323798May 7, 2020
STRUCTURE:BODY
DRIVER DOOR SUDDENLY STOPPED OPENING. THERE IS NO WAY TO ENTER THE VEHICLE USING THE DRIVER DOOR. THE CAR WAS UNLOCKED USING THE KEY FOB AND LOCKS WERE NOT A FACTOR. 2 DAYS LATER THE REAR PASSENGER DOOR SUDDENLY WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. CHILD SAFETY LOCK WAS NOT IN USE AND THE CAR WAS UNLOCKED USING THE KEY FOB. THERE IS NO WAY FOR A PERSON TO ENTER OR EXIT THE VEHICLE THROUGH THAT DOOR. VEHICLE WAS PARKED. THIS IS CLEARLY A SAFETY ISSUE BECAUSE IN AN EMERGENCY RIDERS WOULD BE UNABLE TO EXIT THE VEHICLE AND COULD BECOME TRAPPED INSIDE. THE DRIVER ALSO NEEDS TO BE ABLE TO QUICKLY ENTER THE VEHICLE. HYUNDAI DEALER IDENTIFIED FAILED LATCH ASSEMBLY AS THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323541May 6, 2020
UNKNOWN OR OTHER
SUV HAS BEEN IN SHOP 4 TIMES DUE TO LOUD CRACKING POP NOISE COMING FROM PANORAMIC SUN ROOF. I KNOW THERE WAS A RECALL ON THIS EXACT ISSUE, THEN THE WINDOWS WOULD EXPLODE. APPARENTLY HYUNDAI HAS NOT FIXED THE PROBLEM, I AM AFRAID TO DRIVE THE CAR, AND WANT MY MONEY BACK OR A NEW CAR. SEE MY HYUNDAI DOCUMENTATION PAPER AS AN ATTACHMENT. SUV IS IN SHOP PRESENTLY #4 FOR SAME REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323599May 6, 2020
ENGINE
IN AROUND AUGUST 2018, I WAS DRIVING MY 2015 HYUNDAI TUCSON GLS BACK FROM WORK ON A HIGH WAY. THAT ALL (FOR NO REASON) THE INDICATOR ON THE DASHBOARD LIGHTS UP, THE VEHICLE SHAKES AND COME TO A HALT. I TOWED TO DEALERSHIP WHERE THE MAINTENANCE HAD BEEN DONE SINCE THE PURCHASE DATE. IT WAS CHECKED AND REPORTED AS A DAMAGE TO THE OIL PAN. BUT, THEY SAID IT HAS HIT A STATIONARY OBJECT (THIS WAS A LIE) BUT THERE WAS NO STATIONARY OBJECT ON THE HIGHWAY AS MANY VEHICLE WERE GOING BY. I WAS ON THE LEFT SHOULDER OF THE FAST LANE. BECAUSE I DID NOT AGREE WITH THE DEALERSHIP DIAGNOSE, I KNEW AN OBJECT HAS BROKEN FROM THE INSIDE OF THE ENGINE AND STRIKE IT WAY OUT OF THE OIL PAN. MILEAGE DURING THE INCIDENT WAS AT 73,437. I THINK THIS VEHICLE SHOULD BE RECALL FOR THIS MANY REPORTED OBJECT DAMAGING THE OIL PAN. MY INSURANCE HAD TO PAY FOR A NEW REPLACE ENGINE BUT TO END UP WITH A USED ENGINE CHARGE $4500. A PICTURE (DOCUMENT) UPLOADED WILL SHOW EXIT DAMAGE FROM THE BROKEN METAL FROM INSIDE THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323218May 4, 2020
ENGINE, POWER TRAIN
WHILE DRIVING ON INTERSTATE A LACK OF POWER WHEN ACCELERATING WAS NOTED. HIGHEST CAR WOULD TRAVEL WAS AROUND 60 MPH. ENGINE WAS REVVING BUT NO SPEED COULD BE GAINED. HAVE REPEATEDLY HAD THIS ISSUE WHICH IS EXTREMELY DANGEROUS.TOOK IT TO DEALER THEY SAID VEHICLE IS FINE AND THERE ARE NO RECALLS ON VEHICLE. CALLED HYUNDAI TO COMPLAIN AND VOICED THAT MANY OTHER HAVE EXPERIENCED THIS SAME ISSUE. THEY STATED VEHICLE IS NOT UNDER WARRANTY SO THERE IS NOTHING THEY ARE WILLING TO DO AND THAT THE VEHICLE ISN'T CURRENTLY UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322824April 30, 2020
SUSPENSION
WHILE DRIVING ON A FLAT ROAD SURFACE THE REAR SUBFRAME BROKE ON REAR PASSENGER SIDE AND CAR WAS DIFFICULT TO CONTROL. THE CAR WAS RECALLED FOR CORROSION AND TAKEN TO THE DEALER MARCH 2017 FOR THIS ISSUE I FEEL THIS SHOULD HAVE BEEN FIXED AT THAT TIME SO THIS WOULDN'T HAVE HAPPENED AND I DON'T THINK IT WAS DONE! THE CAR HAD 150,000 MILES AT TIME OF RECALL. I ALSO TOOK MY CAR REGULARLY THRU CAR WASH TO REMOVE ROAD GRIME FROM UNDERNEATH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322515April 28, 2020
STRUCTURE:BODY
REAR DRIVER SIDE DOOR WILL NOT OPEN. THE PROBLEM BEGAN ABOUT 2 YEARS AGO AND AFTER FURTHER INVESTIGATION ONLINE IT APPEARS TO BE A COMMON PROBLEM. I BELIEVE THE ACTUATOR IS NOT FUNCTIONING PROPERLY. THE DOOR IS SHUT AND THERE IS NOT WAY TO OPEN IT WITHOUT UNHINGING THE DOOR AND GOING TO THE DEALERSHIP. THIS IS OBVIOUSLY A DEFECT AND NOT FROM A RESULT OF WEAR AND TEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322452April 27, 2020
STRUCTURE:BODY
TUCSON STORED IN GARAGE. LEFT AFTER 8AM TO GO TO WORK. AFTER APPROX 10-15 MIN ON THE ROAD IT SOUNDED LIKE A BOMB EXPLODED ABOVE MY HEAD AND I COULD HEAR THE BITS OF GLASS HITTING THE HEADLINER/SUN VISOR AS I SLOWED DOWN AND CAREFULLY DROVE WITH MY HAZARDS ON. I WAS GOING STRAIGHT ON THE 202 FREEWAY HEADED WEST TO I-10 WITH NO EXITS UNTIL I-10 & RAY RD. I HAD BEEN GOING APPROX. 65MPH WHEN THIS HAPPENED WITH NO WARNING. I THOUGHT SOMEONE MIGHT HAVE TOSSED SOMETHING OFF THE KYRENE OVERPASS, BUT PRETTY SURE I WAS TOO FAR AWAY AT THAT TIME. INTERIOR A/C WAS SET TO 74 WITH THE FAN ON LEVEL 2. CHECKED THE TEMP AT THE DEALERSHIP AND IT WAS READING 81. I DO HAVE PICTURES, HOWEVER THEY ARE TOO LARGE TO ATTACH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322289April 26, 2020
SUSPENSION
TURN MY CAR ON WAS PROCEEDING TO BACK UP AND I HEARD A POP IT STILL MOVED SO I KNEW IT WASN'T THE TIE RODS OR SOMETHING LIKE THAT AND ALL OF A SUDDEN WHILE I WAS DRIVING I KEPT HEARING A RATTLE AND ALL OF A SUDDEN ON A BLOCK AWAY FROM MY HOUSE A PIECE FLEW OUT AND WAS THE SPRING FOR THE STRUT SHE ONLY HAS 40000 MILES ON IT I WAS READING UP AND THEY LAST BETWEEN 50000 AND 100000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321810April 21, 2020
STRUCTURE:BODY
MY BACK DOORS STARTED TO NOT OPEN INTERMITTENTLY. AND NOW NEITHER OF THEM WILL OPEN. THIS IS A MAJOR SAFETY PROBLEM AS I HAVE GRANDCHILDREN IN CARSEATS IN THE BACKSEAT AND IF ANYTHING WERE TO HAPPEN I WOULD NOT BE ABLE TO GET THEM OUT. I DID SOME RESEARCH AND FOUND THAT THIS IS A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320912April 12, 2020
VEHICLE SPEED CONTROL
HI. I REPORTED THE CRUISE CONTROL MALFUNCTIONING TO TWO DIFFERENT HYUNDAI DEALERS, SERVICE DEPT. THE PROBLEM VARIES FROM NOT BE ABLE TO SET THE SPEED, TO NOT BEING ABLE TO LOWER THE SPEED, TO NOT RESPONDING TO CANCEL, BECAUSE CRUISE CONTROL WILL NOT WORK PROPERLY . ALL ACTIONS ARE BY USING THE CONTROL TOGGLES ON THE STEERING WHEEL CONSOLE. IT IS AN INTERMITTENT PROBLEM, AS SOME TIMES IT WORKS FINE, AND FOR OTHER DRIVES IT WON'T ENGAGE AT ALL, OR WILL NOT DISENGAGE THE SPEED WHEN HITTING CANCEL. I CAN TAP THE BRAKE TO SLOW SPEED, WHICH CAN ALARM A DRIVER BEHIND MY LANE AND CAUSE AN ACCIDENT BEHIND ME. THE SERVICE STAFF CAN NOT GET THE CRUISE CONTROL TO DUPLICATE ON A VEHICLE TEST DRIVES. SO WITH THAT, THEY SAY THEY CAN NOT REPLACE THE STEERING LINKAGE, OR ANY PART BECAUSE THEY CAN NOT PROVE IT IS FAULTY. I EXPLAINED HOW IT IS NOT SAFE, ESPECIALLY ON A HIGHWAY WITH NATURALLY HIGHER SPEEDS TO CONSIDER. WITH FIVE REPORTS OF THE FAULTY CRUISE CONTROL ON FILE, AT DIFFERENT HYUNDAI SERVICE CENTERS, THE UNSAFE PROBLEM STILL EXISTS IN THE TUSCON 2016 SUV. I HAVE PAPERWORK SHOWING REPORTED SAFETY CONCERNS SEPT 18, 2018, MAR 27, 2019, JUNE 3, 2019, AUGUST 15, 2019, OCT 16, 2019. PLUS A PERSONAL VIDEO OF PUSHING AND TOGGLING THE CONTROLS WITHOUT CRUISE RESPONSE.THAT IS OVER A YEAR OF THE REPORTING THE MALFUNCTIONING SPEED CONTROL. IT IS UNSAFE WITH NO SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320680April 9, 2020
ENGINE
I HAVE A 2018 HYUNDAI TUCSON AND IT CUT OFF ON ME WHILE RETURNING HOME FROM OUT OF TOWN ON 4/5/2020 ON 495 CAPITAL BELTWAY. WHITE SMOKE STARTED COMING OUT THE TAILPIPE SO I PULLED OVER AND CUT THE TRUCK OFF, I TRIED TO RESTART AND IT WOULDN'T TURN OVER, ALL OF THE DASH LIGHTS LIT UP, I HAD TO CALL AAA TO TOW ME HOME, THE TOW DRIVER NOTICED OIL UNDER THE TRUCK AND EVEN AFTER HE TOWED ME AND PUT MY TRUCK ON THE STREET THERE WAS OIL ON HIS FLATBED. THIS TRUCK HAS A DEFAULT WITH THE OIL PLUG OR SOMETHING, I KEEP UP ON MY OIL CHANGES EVERY 3 MONTHS, THERE WAS NO WARNING ON THE DASH ABOUT LOW OIL OR ANYTHING BEFORE IT STARTED SMOKING. SOMETHING IS WRONG WITH HOW THIS TRUCK BURNS OIL AND IT NEEDS TO BE INVESTIGATED. NOW I HAVE A TRUCK SITTING THAT I CAN;T DRIVE AND STILL HAVE TO PAY A CAR NOTE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320689April 9, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE AFTER A STOP, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MCCARTHY OLATHE HYUNDAI (681 N RAWHIDE, OLATHE, KS 66061) WHERE THE VEHICLE WAS DIAGNOSED WITH A LOOSE DRAIN PLUG. DUE TO THE DAMAGE CAUSED BY THE LOOSE DRAIN PLUG, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN NOTIFIED THE MANUFACTURER OF THE FAILURE. AFTER AN EXTENSIVE INVESTIGATION, THE MANUFACTURER DEEMED THE FAILURE TO HAVE BEEN CAUSED BY THE NEGLIGENCE OF THE INDEPENDENT MECHANIC WHO SERVICED THE VEHICLE FOR OIL CHANGES. THE MANUFACTURER DENIED TO HONOR THE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,110.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320290April 6, 2020
POWER TRAIN
TRANSMISSION ISSUES - CAR WILL NOT PULL, AT TIMES, FROM A STANDING START OR WHEN STOPPED ON AN INCLINE. ENGINE REVS PUT CAR WILL NOT MOVE OR WILL HESITATE AS IT IS SEARCHING FOR A GEAR. TOOK IT TO THE SELLING DEALER, THEY TOLD ME IT'S A CHARACTERISTIC OF THE DUAL CLUTCH TRANSMISSION AND THERE IS NO "ISSUES OR FIX". IT'S AN ONGOING ISSUE SINCE ABOUT A MONTH O=AFTER I PURCHASED THE CAR, WHICH I BOUGHT NEW IN JULY 2018. IT'S DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320333April 6, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE MADE AN ABNORMAL SOUND AND STALLED. AFTER SEVERAL SECONDS THE VEHICLE STARTED AND OPERATED AS INTENDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PRIORITY HYUNDAI (1499 S MILITARY HWY, CHESAPEAKE, VA 23320), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320361April 6, 2020
POWER TRAIN
THIS 2017 HYUNDAI IS EQUIPPED WITH A 7-SPEED, DUAL CLUTCH AUTO TRANSMISSION.. THE PROBLEM IS A SERIOUS HESITATION FROM 1ST GEAR TO 2ND GEAR. IN SOME INSTANCES THE POWERTRAIN MOMENTARILY SHUTS DOWN COMPLETELY. ALSO, THERE IS SEVERE CHATTERING WHEN MOVING FORWARD AFTER A COMPLETE STOP. I CAN'T TELL IF THE CHATTERING IS CAUSED BY THE GEARS JUMPING BACK AND FORTH BETWEEN 1ST AND 2ND OR IF THERE IS SLIPPAGE FROM ONE OF THE CLUTCH PACKS (THIS A TWIN CLUTCH PACK TRANSMISSION WITH OUT A TORQUE CONVERTER).THESE PROBLEMS BECOME PRONOUNCED AS TEMPERATURES RISE, SUCH AS HOT SUMMER DAYS. THE CONDITION OF THIS TRANSMISSION HAS BEEN REVIEWED BY MY DEALERS SERVICE DEPARTMENT AND I HAVE A COPY OF THE WORK ORDER. I NOW DRIVE MY HYUNDAI BY STARTING IN STICK SHIFT MODE, THAN SHIFTING TO AUTOMATIC AFTER 3RD GEAR. WHEN I VISITED THE DEALERS SERVICE DEPARTMENT I WAS TOLD : "CUSTOMER COMPLAINT COULDN'T BE DUPLICATED". THE HESITATION, THE CHATTERING AND OCCASIONAL SHUT DOWN OF THE POWERTRAIN IS VERY CONCERNING AND OBVIOUSLY IS A SAFETY ISSUE THAT MUST BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319930April 1, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED. THE CONTACT STATED THAT THERE WAS A TEMPORARY HESITATION AND THEN THE VEHICLE WOULD LUNGE FORWARD AND THEN RETURN TO OPERATING AS INTENDED. WILLIAMS HYUNDAI LOCATED AT (2845 E SAGINAW ST, LANSING, MI 48912 517-484-1341) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HESITATION WAS NORMAL DUE TO THE DUAL CLUTCH THAT WAS INSTALLED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319863March 31, 2020
POWER TRAIN
SINCE I GOT THIS VEHICLE THE GEAR SHIFT GETS STUCK. I HAVE GONE TO THE DEALERSHIP TO GET THE PROBLEM FIXED. THE PROBLEM HAS BEEN THE BACKLIGHT SWITCH. IT IS A BIG HASSLE TRYING TO GET THIS PROBLEM FIXED WITH THE DEALERSHIP. THE BACKLIGHT SWITCH LAST TWO TO THREE YEARS. I GOT THE RECALL LETTER ABOUT THE BACKLIGHT SWITCH IN 2012, BUT WHY MY VIN NUMBER IS NOT LISTED? THE DEALERSHIP HAS BEEN CHARGING ME EVERY SINGLE TIME I HAVE BEEN THERE FOR THIS CONSTANT PROBLEM. I ALMOST GOT KILL BY THE TRAIN BECAUSE OF THIS BACKLIGHT SWITCH PROBLEM. I GOT STUCK A FEET AWAY FROM THE RAIL TRACKS TWO WEEKS AGO, THERE WAS A CAR AT FRONT OF ME AND I COULDN'T MOVE THE GEAR SHIFT TO REVERSE. THE CAR DECIDED TO MOVE AT THE LAST MINUTE AND I COULDN'T DO ANYTHING. THE CONTENTION BAR WAS OVER MY WINDSHIELD SO I COULDN'T MOVE FORWARD AND I COULDN'T MOVE BACKWARDS BECAUSE THE GEAR SHIFT WASN'T MOVING. I HAVE BEEN IN THE DEALERSHIP FOR FIVE TIMES AND THE LAST TWO TIMES, THEY HAVE KEPT MY CAR THERE, BUT THEY HAVEN'T EVEN TOUCHED IT. THEY HAVEN'T TOLD ME THE REASON WHY, BUT I JUST FOUND IT OUT. IT IS BECAUSE MY VIN NUMBER IS NOT LISTED. THIS IS A VERY DANGEROUS PROBLEM. DRIVING A CAR WITH THIS PROBLEM ONCE YOU APPLY THE BRAKES THE GEAR SHIFT WON'T WORK. NEITHER IN CASE YOU HAVE TO PARK OR MAKE A TURN. PICKING UP MY DAUGHTER FROM SCHOOL IS A BIG PROBLEM BECAUSE ONCE I PARK, THE GEAR SHIFT DOESN'T MOVE DOWN, SO I HAVE TO TURN IT OFF UP TO THREE TIMES AND WAIT EACH TIME TWO TO THREE MINUTES UNTIL THE ENGINE RESETS ITSELF. DRIVERS BEHIND ME GET SO FRUSTRATED. WOULD YOU PLEASE HELP ME TO LIST MY VIN NUMBER? I AM VERY CONCERNED DRIVING THIS CAR WITH MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319874March 31, 2020
STRUCTURE:BODY
THE VEHICLE DOOR LOCKS CEASE TO FUNCTION PROPERLY LEADING TO BOTH THE INTERIOR AND EXTERIOR DOOR HANDLES FAILING TO UNLATCH THE DOOR. THIS CAUSES THE DOORS TO FAIL TO BE ABLE TO BE OPENED. THIS COULD POTENTIALLY BE FATAL IN AN ACCIDENT SITUATION. CURRENTLY BOTH THE LEFT REAR DOOR AND FRONT RIGHT DOOR LATCHES DO NOT WORK. I CANNOT OPEN EITHER OF THOSE TWO DOORS. THIS IS A WELL DOCUMENTED ISSUE WITH HYUNDAI DOOR LATCHES. A SAFETY RECALL NEEDS TO BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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