Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11464942May 17, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464981May 17, 2022
ENGINE
On 05/12/2022, my vehicle experienced sudden engine knocking and loss of power while driving. The check engine light turned on, so I took it to a repair shop. They informed me that the error code reflected a service bullet of TSB 20-01-024H-1 - Engine Inspection / Replacement. Upon research, I found out their is a recall for which I was never informed about. The vehicle will be taken to the Hyundai dealership for further review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465045May 17, 2022
UNKNOWN OR OTHER
The passenger doors, front and back, have stopped opening. The handles from inside and from outside will not open the doors. This is a tremendous safety issue as in the event of a fire, accident, etc people would not be able to exit the vehicle. There is no warning when the doors will not open...it just happens. It has caused a big panic and fear for use of vehicle in the event that soon no doors may operate. This problem is a n issue across the board with Hyundai. Hyundai should be recalling and fixing this before someone is killed because they cannot open a door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464779May 16, 2022
ENGINE
There are 3 recalls associated with this VIN...unsure why you are not seeing them on your end. We got a notice in the mail last week for Hyundai Recall Number 209 NU Engine. We contacted the dealership where we purchased the car and they couldn't get us in until June 17th. On Friday, May 13th while driving down 90 interstate the car's engine died and the automobile had to be towed to the dealership. Due to worker shortages the dealer is saying it could take up to a year to fix and did not offer alternative transportation. We are now in the process of securing a rental and trying to find another automobile while still having car payments on this one that was entirely due to a manufacturer issue. We want full reimbursement of all costs associated with this hardship. (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464791May 16, 2022
VISIBILITY:GLASS, SIDE/REAR
The contact owns a 2016 Hyundai Tucson. The contact stated that the front and rear driver’s side and front passenger’s side windows fell down inside the door panel. There were no warning lights illuminated. The local dealer diagnosed the vehicle and determined that the window regulators needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,683.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464840May 16, 2022
AIR BAGS, UNKNOWN OR OTHER
Since mid to late December 2021 the Airbag light has come on roughly 4 to 6 or more times. The last time currently was 05/07/2022 after having had the "code cleared and a reset" done at the dealership of purchase. This reset took place at 10:27 am and the light came on again at 1:57 pm. The cost to me was $175.00. I feel this poses a safety concern though I was told "most likely the airbag would fail to go off".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464875May 16, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
My car has been subject to safety recall for its anit-lock break system module system since February 2022. It is now the middle of May, 2022. Hyundai, in the Sacramento area of California, says they do not have parts in stock for performing the mandated recall and will not call me back or give me any estimate for when I can have the part. The Hyundai of America representitive just told me I could keep calling, putting the burden on me, and not assisting me further in terms of becoming part of a list of people that still need the recall done, etc.. The notice says my car's engine compartment might catch on fire while parked or driving without this recall. That's pretty ridiculous and unsafe. They need to provide a remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464899May 16, 2022
UNKNOWN OR OTHER
All of the window motors in my doors have broken all at once. The windows will not go down because the motors are broken. There are no warning lights for this. It is is a dangerous risk because if there was an emergency where the windows would need to come down they wouldn’t. I do not see how this isn’t a recall when all FOUR window motors have broken at once.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464602May 14, 2022
ENGINE, POWER TRAIN
Hyundai dealership just gave me my vehicle back after having it for 3 months replacing the engine due to engine failure which a class action law suite was filed about. While having my vehicle they also replaced all the ignition coils and spark plugs, 1 day after receiving my vehicle back my car throws the following codes and has to go back to the dealership. P0353- ignition coils C primary control circuit/open P0354- ignition coils D primary control circuit/open P0420- Catalyst system efficiency bele9 threshold bank 1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464483May 13, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that the manufacturer is aware of the issue because other vehicles of the same make and model are experiencing the same issue. At this time, there is no known solution to fix the issue of the possibility of an engine compartment fire. The contact was advised to park far away from people, structures, and other cars as a solution. No rental car or an offer to buy back the vehicles was offered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464486May 13, 2022
ELECTRICAL SYSTEM
Left turn signal sporadically works during a left turn. Can be safety issue when turn signal stops mid turn even the slightest turn it can stop working and then when finished turning it turns on again. Reported issue to dealership and is being replaced through extended warranty. Issue is a faulty Multi functional turn signal switch. Had been several month since issue started. I have video if the turn signal failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464538May 13, 2022
ENGINE, POWER TRAIN
It appears the oil pan is leaking. Upon researching online, other 22 Tucsons with the 1.6L Turbo also have this issue. Unsure if they have reported the issue. I am losing about 10-20 drops/day and unable to get into a dealership until a month later due to no availability at any of my 10 local dealerships. I first began noticing the drops about late March/early April. I took delivery in September 2021 and at the time it started it was right after the first oil change...maybe 6000 miles? I smell oil in the car after getting off of the highway from driving 15 minutes. The smell lingers until car is stopped. There are no warning lamps on the dash and via the vehicles telematic/infomatics the oil level is still at 100%, however I have evidence of leakage as I have put oil soak pads under my car and every day there are drips. I'm hoping the car can hold out until I get to a dealership in mid June and not burst into flames. I called the dealership that had the soonest availability and mentioned I have a leaking oil pan and the advisor still said no available time slots. Didn't offer that I could bring the car in on an emergency basis. As depicted in the photos, I am unable to remove the undercover, but there is no damage that I ran over anything. The engine bay is free from any oil on top.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464539May 13, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The front driver side door does not open when unlocked. It seems to me a known issue that the lock actuator tends to fail on these doors. This is a huge safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464317May 12, 2022
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
I purchased my 2017 Tucson in 2020. It was the first car I’ve ever owned. I do not know much about cars but I noticed that there was some hesitation in acceleration and the engine was loud. Sometimes I would hear soft knocking on colder days but nothing extreme. I was told that the acceleration hesitation and the loud engine are due to the turbo. Then on 4/27/2022, without any warning, my engine stalled while I was at a traffic light. More importantly, I had ZERO warning lamps or messages. No engine warning or oil light was illuminated. My engine suddenly stalled. I don't drive my car very far. Use is relatively light. On average I drive about 10-20 miles per day. No one was hurt but what if this had happened on the highway? I would have definitely been rear-ended and hurt. My car passed inspection on 09/10/21. But earlier this year, on 22nd February 2022, I took it to the dealer for the engine recall (NHTSA Campaign Number: 21V727000). They assessed it and said it passed the tests but I have no way of knowing because the dealer would not share the full report. Additionally, the dealer did not address that the vehicle warning lamps and messages were not working when they noticed my oil was low. Hyundai has a long history of engine issues and recalls with regards to high oil consumption and connecting rod bearings inside the engine may wear prematurely. There are hundreds of complaints that match my description. Their engines have had issues since 2020 and these complaints date back to 2020 around the time I bought this vehicle. Even though there were no recalls at the time, the dealer should have disclosed these issues. I think it's negligence by Hyundai and the dealer for investigating why my warning lamps did not illuminate and did not properly communicate the seriousness of these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464321May 12, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
An update on my previous complaint is attached. My vehicle has now been with the Hyundai dealership for two weeks with no resolution. They've provided little to no communication about the issues, or progress. Additionally, they have not provided me with a loaner vehicle, so I am without a mode of transportation for two weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464150May 11, 2022
AIR BAGS
There has not been an incident but the air bag warning lamp has been on since I bought the vehicle. I took the vehicle to the Hyundai authorized dealers so they could check it and they said they found nothing wrong but they cannot get the warning light removed. I am afraid that if I get in an accident the air bags will fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464164May 11, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Back passenger door will not open from the inside or outside
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464277May 11, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464060May 10, 2022
ENGINE
While driving on the highway the vehicle would not increase speed after making a complete stop at a traffic light when pressing the gas pedal. While trying to back into a parking spot the vehicle would not go in reverse after shifting the vehicle into reverse and lastly the vehicle would not budge/move in neutral or any other gear. No warning lights came on. The dealership Hyundai of South Brunswick, NJ confirmed the vehicle locked up when the tow truck driver was trying to get it off the flatbed and that the transmission is shot and needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464066May 10, 2022
POWER TRAIN
TCM component failed. Cause engine light to come on. During driving I went into reverse and it immediately stopped and shut completely off. If I was on the highway I would be in a severe accident. Hyundai inspected it but won’t give me the diagnosis or the issue with the car specifically. Initially when it happened no lights were on. It just shut down and wouldn’t move. A couple days later check engine came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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